hi gurus! Am relatively new to the web design/hosting business. I am set to host a site for an NGO but i seem to have hit a snag. I applied for a name n space at smartweb.com.ng and even made payment but am yet to get any alert by mail or phone. Are they a scam? They wont take my calls

They are not

they are not dude

Be patient, they will attend to you. They are NOT scammers, this I KNOW. They are only funny atimes.

They are not scammer. Have been using smartweb for long. Recently I hosted a site with the and since then if I had any problem they have been responding well. the site I hosted with them www.onthirdplanet.com hasnt been down for a second

Try and approach them in a right manner and have patience

No good customer service.

edited

Giving them a call will be a nice way to let know you placed order and make payment

thanks lads, i've been trying to call them for days now but they won't take my calls or even return them. I paid up already thats why I fear i've been scammed. Their customer care sucks. Thanks for giving me some hope.

From a very neutral point of view see the cleverness of their 2,500 Naira per year hosting plan with the following spec below:

30 GB Storage
5GB Bandwidth
Free Domain
Control Panel

30GB diskspace with 5GB monthly transfer. Lol that means you wont be able to fill up you 30GB diskspace within the first 6 months of your subscription. If you ever make it to filling up your 30GB of space with your data you can only have read/write access to 5GB of your 30GB data per month. Really this is ridiculously funny. Mehn it just pays to be transparent in business, whats the use of offering people what they can't use fully?

finally smartweb seems to looking into my case. My domain name status/hosting staus has been changed been changed from UNPAID to PENDING.

Going for a local host is advantageous no doubt. But make sure you thoroughly search for the best and most trustworthy in your locality so that you don't go home frustrated. WhoGoHost is mostly rated as the best host in Nigeria or is it false? If yes, then go for which ever you think is the best. Don't give any room for scamming.

Dual Core: From a very neutral point of view see the cleverness of their 2,500 Naira per year hosting plan with the following spec below:

30 GB Storage
5GB Bandwidth
Free Domain
Control Panel

30GB diskspace with 5GB monthly transfer. Lol that means you wont be able to fill up you 30GB diskspace within the first 6 months of your subscription. If you ever make it to filling up your 30GB of space with your data you can only have read/write access to 5GB of your 30GB data per month. Really this is ridiculously funny. Mehn it just pays to be transparent in business, whats the use of offering people what they can't use fully?

no that is an error from their own end what they offer for 2,500 is 5gb storage 20gb bandwithd

miracle4:

no that is an error from their own end what they offer for 2,500 is 5gb storage 20gb bandwithd

That's more like it! Contact them to correct the information on their site too.
Thanks for the clarification.

hosting issues have been sorted out while domain name is in propagation. Smartweb.com.ng are NOT scammers afterall.

fully propagated

Yea really, smartweb.com.ng is not scam anyway but their service sucks.

I'm yet to see a good Nigerian hosting company, siskay which is rated the best, when you check their packages you will find out that their Advanced, Premium and Corporate plans are more costlier than hostgator and other big hosting companies out there.