drlawizle:


I doubt if she is lying because she is currently fasting I want to believe. As for me I've gone through enough in d hands of your staffs, d next banker that misbehaves I'm gonna take it up with him/her. You guyz need to be thought a lesson...wetin be una problem sef??

Your 'doubt' is so very unimportant. Fasting? You are very naive and obviously besotted.

ideykwum:
What kind of grammar is this?!!!

See why i call u dullard?? if u know what error of omission is then u would u be able to comprehend what i wrote.

Omotayor123:
I never believed the gaot' part though... it's just unbelievable!

That's because it has not happend to you yet.
Heavier words were used on me by a customer care agent at access bank in computer village when I tried to register my BVN a few months ago. I was traumatized for weeks because I kept on wondering what could I have done to deserve such insults

Trust me, he doesn't!

dominique:


As for me o, I go to bank, carry out my transactions and gerrout. Whatever a customer does is of no concern to me except maybe when a scene breaks, most times I don't even wait behind to watch what happens next. But Chasim was able to track her movements within the bank. Is that what he went there to do?

My post you quoted has only one paragraph. Looks like someone doesn't know what a paragraph is.

fruityjojo:

Stop wasting precious moments of your life arguing with someone who is completely dumb! He can't even write legibly.
Silence is the best answer given to a fool. The more u argue with him, the more he is dragging you to his point of st.pid¡ty.

You beat me to it!

Logic is not the guy's forte! Don't bother replying him!

dominique:


That's why I added that the story may have been exaggerated. But no doubt the staff must have been rude to some extent for the customer to lay this type of complaint.

ideykwum:
Trust me, he doesn't!

I enjoy seeing dumb people like u try to play intelligence...

greggng:
Anyone that believes this counter defense will be misleAding him or herself. This person is talking out of his own imagination. The original poster shouldn't waste him time defending this.

Your logic is pathetic and myopic. Are you a dullard as well?

Eden1747:
This is totally a lie. If indeed you were at the bank, what was I putting on?, what did Mr Soetan who was in the cubicle with him say to calm me down?, you're most probably an ecobank staff but I seriously doubt that you're in badagry. Another eyewitness on the front page saw everything. I'm well known at ECOBANK badagry, it used to be my working account when they were Oceanic, so why would I walk in with an attitude? There was no queue. The office assistant took some files to him and scurried away. I was coming from jumat service and someone in the cubicle was asking which mosque I worshipped at. He wasn't attending to anyone. Do you think I enjoy telling the world that someone called me a goat? And since you claim you were there for your BVN, the CSM's cubicle is not where customers were for verification. All liars go to hell biblically. In Islam, you'd be hung by your tongue with the fires of hell burning you. I hope you know that.

you have succeeded in getting a guy fired.but you dont really know what you have done. u be muslim, coming from a mosque and equally fasting i guest but fails to forgive someone that offended.i expect all your complaint to end in the business office.what do you want to gain by sending mails to all d ogas in ecobanks head office?.......to me, you are what someone called you earlier.a spoilt sasssy kiddy unforgiving biatch.go get a life.

doublewisdom:

You beat me to it!

Lol there are some peeps dat all u need to do is observe them to know they get a high from cursing & fooling themselves

ideykwum:
Logic is not the guy's forte! Don't bother replying him!

Understanding is not ur forte either...cos ur level of comprehending is poor

Truth234:


You don't get it do you? It is not in our place to decide what is wrong or right in this issue, it is for the right authority to take up the case, investigate and pass the right judgement.

My only issue is with your previous post calling her wicked and using all curse you can find to drive home your baseless excuse that she shouldn't have called/emailed head office because the CSM might be under pressure. Do you think thieves are not under pressure? Who cares?

Let her report to the appropriate authority, its her right!

Bros if u read my post correctly, u'll see where I said she already reported d case 2 d head office(wch is d appropriate authority) wy den did she cme again on social media. Who said she can't lie under fasting Na ur Bae abi na ur sista, or na u born am?

In all these remember Revelations Chapter 13:17

"And that no man might buy,sell, or transact except he that had the brand of the beast or its identification number."

Good luck folks..

omoiseselagba:
. you have succeeded in getting a guy fired. but you dont really know what you have done. u be muslim, coming from a mosque and equally fasting i guest but fails to forgive someone that offended.i expect all your complaint to end in the business office.what do you want to gain by sending mails to all d ogas in ecobanks head office?.......to me, you are what someone called you earlier.a spoilt sasssy kiddy unforgiving biatch.go get a life.

The fault is not in hers. The guy only has himself to blame whatever the outcome.

You are not doing the entire bank a good thing if you don't report erring and rude staffs. I was once insulted by a customer care agent at acces bank in computer village a few months ago, while I was still trying to comprehend why she should do that to me, I observed that she was already treating the next person after me harshly. Mind you, that person emediately after me is and elderlly man old enough to be her farther.

Eden might be temperamental. At first, I try to believe this Op but after Eden response to her, and he has not proof Eden wrong again. I believe he's just defending the banker. Am sorry is a very strong and powerful statement that can move rock. It mostly soften the heart of the opponents.

Pain:
In all this remember Revelations Chapter 13:17

"And that no man might buy,sell, or transact except he that had the brand of the beast or its identification number."

Good luck folks..

The Oyinbo wey write the Bible sef get one number for identification or something. US-SSN/ UK-NI

This matter no concern bible.

Do Ecobank still exist? Do people still put their money in the old school bank for God sake. The one @ Bourndllion road Ikoyi, there is this lady there that is very rude. I don't know her name. I would have pasted it here. She is fair in complexion and part of the people that collect money on the counter.

mcmbonu:
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Eco Bank in Gboko,Benue State is the worst bank in Africa.

oluwaahmed:


Bros if u read my post correctly, u'll see where I said she already reported d case 2 d head office(wch is d appropriate authority) wy den did she cme again on social media. Who said she can't lie under fasting Na ur Bae abi na ur sista, or na u born am?

Her right, her decision, her responsibility.

fruityjojo:
Seriously only a fool will believe this Op! So u as a customer was at the bank right from the beginning to the end of all dat ensued following the Eden babe u even know the calls she made! And that the banker refused to apologise!
Through all of this the Op was just standing on the line 4 up to an hour!

whatz this one saying? Have u done your own BVN ,so that u'l know the number of hours u will have to stay before it gets to ur turn

Truth don day come out small small........was even surprised she said she walked straight to the banker for BVN issues without meeting any queue in ECOBANK!!!..........but the banker would ve just told the lady *am sorry ma...i have to attend to other customers you met here before attending to you* it wouldn't ve gotten to this stage

donglazy:
he is mad sef

Lol.. I did'nt say that o

vichks:
The Op might be the bank cashier trying to defend himself I said "might"

not really himself but the banks image! it is a Nigerian mentality! go to most banks and see how bank officials behave as if they are doing you a favour!

Truckpusher:
Why on earth did you guys wait so long to get your BVN ?

On every post on Nairaland, even the most banal, you'll find someone who'll manage to sound self-righteous!


Clap for yourself!

Eden1747:
This is totally a lie. If indeed you were at the bank, what was I putting on?, what did Mr Soetan who was in the cubicle with him say to calm me down?, you're most probably an ecobank staff but I seriously doubt that you're in badagry. Another eyewitness on the front page saw everything. I'm well known at ECOBANK badagry, it used to be my working account when they were Oceanic, so why would I walk in with an attitude? There was no queue. The office assistant took some files to him and scurried away. I was coming from jumat service and someone in the cubicle was asking which mosque I worshipped at. He wasn't attending to anyone. Do you think I enjoy telling the world that someone called me a goat? And since you claim you were there for your BVN, the CSM's cubicle is not where customers were for verification. All liars go to hell biblically. In Islam, you'd be hung by your tongue with the fires of hell burning you. I hope you know that.

@bold, obviously says something abt u. Shooo! Na only u waka go, wey dem take sabi U!
Except it's a very very small bank sha

BlissB:
Truth don day come out small small........was even surprised she said she walked straight to the banker for BVN issues without meeting any queue in ECOBANK!!!..........but the banker would ve just told the lady *am sorry ma...i have to attend to other customers you met here before attending to you* it wouldn't ve gotten to this stage

Logical

Some ladies are rude, arrogant, fustrated, annoying, liars & mannerless

mcchaka:
I believe d op has something to say abt wat Eden just said....but no banker can call u d customer a goat....its not done..Ecobank staffs are known to be sluggish not abusive.

speak for yourself! I have encountered an abusive one!

Having done Customer Service job myself in a reputable organisation in the UK years back, I find Nigerian Bankers a bunch of jokers. Can't say whether its because of the culture or lack of training. When I came to Nigeria and went to Ecobank, I shook my head in disappointment as the so-called customer service lady was so full of herself, No smile, No eye contact, No friendly tone whatsoever, and of course basic courtesy was totally absent. I remember complaining to a friend about it. Anyone who experiences what real customer service is in the UK will tell you that Nigerians are rude at it. In the UK you will almost think they are falling in love with you but no, they are just being professional and of course raising voice at customer is unthinkable. I suggest banks should be sending them to the UK for a weeks course. I blame bank management who don't want to spend money to expose their staff and train them properly.

phabulux:




On every post on Nairaland, even the most banal, you'll find someone who'll manage to sound self-righteous!


Clap for yourself!

He asked a simple question

Irrespective of what might have happened, it's sincerely no right for anyone trying to make another man jobless. Though the banker might have behaved rudely, but she should have replied with a "matured insult". Keeps wondering why LADIES are fond of taking issues like this to the extreme, not minding the aftermath of their action. There's a yoruba adage that says "Eni gbi egbu ika omo e a je n be" means "He who sow wickedness, the children shall reap out of it". Shalom

Bugatie:


Spot on, but if the guy is guilty was rude as claimed by Eden, good, let him be punished by his office.

This won't be difficult to confirm as the bank can replay it's CCTV recording

yes but the CCTV will only give visuals but not clear audio.If you ask me the OP is just putting this up to be defensive.This will serve as a lesson to others especially at Ecobank branches;very rude and dissatisfied people.