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MTN Customer Care Thread - Phones (14) - Nairaland

Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (571389 Views)

MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)

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Re: MTN Customer Care Thread by danjabaluson: 7:37pm On Aug 07, 2013
I want deactivate MTN PLAY that CNN NEWS they just deduct my N50. I try CNNBREAK STOP to 700 and they refuse to.
Re: MTN Customer Care Thread by halmeyd(m): 7:38pm On Aug 07, 2013
Sir please hw do i port 4rm mtn 2 etisalat...Pls tel me d stepz dat i am 2 4low if i wnt 2 port 2 etibaba koz im tired of MTN slow gprs netwk,,,rememba it's ur duty to asist ur customerz.
Re: MTN Customer Care Thread by Ene101(m): 7:45pm On Aug 07, 2013
How do i deactivate the mtn auto account balance notification message?

1 Like

Re: MTN Customer Care Thread by blackbeau1(f): 7:49pm On Aug 07, 2013
I don't know what is happening but MTN has been taking my credit for no good reason.each time,I load my phone,my credit will be depleted despite the fact that I have activated my BB subscription

1 Like

Re: MTN Customer Care Thread by sagbar(m): 7:57pm On Aug 07, 2013
JideSM:

Our team will contact you shortly, to give you your MTN Security number.

May I know the code you get business news SMS from?
For Business Day Finance monthly, text NO BDM to 4900 to unsubscribe.
I do receive d multimedia message from MNS...Plz hw do i deactivate it and plz av bin expecting my security number(08063100895)
Re: MTN Customer Care Thread by JideSM: 7:59pm On Aug 07, 2013
danjabaluson: I want deactivate MTN PLAY that CNN NEWS they just deduct my N50. I try CNNBREAK STOP to 700 and they refuse to.

Please send us your phone number via private message
Re: MTN Customer Care Thread by Brite02(m): 8:04pm On Aug 07, 2013
JideSM:

Getting this message means you have reached your fair usage threshold/limit


Please explain what U̶̲̥̅ mean by FAIR USAGE THRESHOLD/LIMIT. Because I do get messages like this but yet can not make head or tail what mtn meant by that... Please expantiate...
Re: MTN Customer Care Thread by JideSM: 8:06pm On Aug 07, 2013
sagbar:
I do receive d multimedia message from MNS...Plz hw do i deactivate it and plz av bin expecting my security number(08063100895)

@sagbar you will be contacted shortly
Re: MTN Customer Care Thread by yumsty: 8:09pm On Aug 07, 2013
calddon: ]
with undue respect mtn, if bis is meant for blackbery, then introduce ais for android cos we cnt pay tru our nose just cos of internet.
Am in love wit u.no homo tho.

1 Like

Re: MTN Customer Care Thread by Geniusvic(m): 8:12pm On Aug 07, 2013
How can I use the best friend bonus I recieved when I recharged? How do I add and remove a BFF number?
Re: MTN Customer Care Thread by JideSM: 8:13pm On Aug 07, 2013
ezjen:

I've done my own bit from this end, you'd need reply to the mail before we'd connect.

I'm now following you, please PM
Re: MTN Customer Care Thread by Brite02(m): 8:16pm On Aug 07, 2013
Brite02:


Please explain what U̶̲̥̅ mean by FAIR USAGE THRESHOLD/LIMIT. Because I do get messages like this but yet can not make head or tail what mtn meant by that... Please expantiate...

PLEASE THROW MORE LIGHT ON THIS @JIDESM
Re: MTN Customer Care Thread by riskit33: 8:27pm On Aug 07, 2013
Niel baba: gf sorry ehn. U don jonzz,y u go try dat kin tin in d first place,na bonus now u cnt oo.n u must use d oda 1500 b4 12pm if na today u do am or else e don comot b dat sorry ehn.
Lol! She was tryin to play smart by getting double airtime so she can use half for BIS and the remaining half for calls. Hehehehe she didn't realise that MTN is smarter.
Omo MTN i hail oooo
Re: MTN Customer Care Thread by Donvitalis(m): 8:28pm On Aug 07, 2013
Good evening, i tried to register a 0703 number on M2U but the response i got was that i can only register an MTN number. Isn't the aforementioned an MTN number?
Re: MTN Customer Care Thread by JideSM: 8:28pm On Aug 07, 2013
Chimzy2: Oga pls MTN tampered with my account balance dis early morning and removed my remaining balance with no just reason...ve been trying to reach thr customer to no avail...pls hw do I get my credit back...156naira no be small money ooo

Please send us your phone number via private message
Re: MTN Customer Care Thread by JideSM: 8:36pm On Aug 07, 2013
Ene101: How do i deactivate the mtn auto account balance notification message?

Kindly text EOCN OFF to 131 to disable end of activity notifications
Re: MTN Customer Care Thread by JideSM: 8:37pm On Aug 07, 2013
mother-of-pearl:
Help!!! i cant transfer credit cos i have forgotten my password.

Please send us your phone number via private message
Re: MTN Customer Care Thread by riskit33: 8:40pm On Aug 07, 2013
halmeyd: Sir please hw do i port 4rm mtn 2 etisalat...Pls tel me d stepz dat i am 2 4low if i wnt 2 port 2 etibaba koz im tired of MTN slow gprs netwk,,,rememba it's ur duty to asist ur customerz.
funny peeps! You can wait a lifetime for those steps. You'r joking with MTN
Re: MTN Customer Care Thread by Raypawer(m): 8:40pm On Aug 07, 2013
90oohhhhhhhh shit, dis mtn of a netwrk, i need the same data plan on BIS(Blacberry Internet Service) to use on ma AIS{Andriod Internet Service} shekina!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Re: MTN Customer Care Thread by JideSM: 8:43pm On Aug 07, 2013
jsben: My mtn line doesn't connect to internet anymore. I've been browsing with the line and phone before, it suddenly stopped. Other mtn lines in my area are not experiencing this. The line and phone have been properly configured.

Kindly send us your phone number via private message
Re: MTN Customer Care Thread by chilopat: 8:53pm On Aug 07, 2013
my mum's line was migrated from prepaid to postpaid, please help me out sir. Thanks
Re: MTN Customer Care Thread by JideSM: 8:54pm On Aug 07, 2013
aminu150: MTN. The number below has been having difficulty sending text for more than 1 week. Av cald ur people they sent me message centre number bt still its not ok.
The number is 07039773550:.

Sorry for the inconvenience, you will be contacted shortly
Re: MTN Customer Care Thread by annexes: 9:08pm On Aug 07, 2013
The issue of annoying and irritating messages being sent to my line every minutes, can you help put a stop to that?(4100, 33260, 26464, 33560 etc)
Re: MTN Customer Care Thread by Chimzy2(m): 9:16pm On Aug 07, 2013
Oga ve sent my number to ur mail box...hope I get a speedy response frm u guys tanx..
Re: MTN Customer Care Thread by JideSM: 9:21pm On Aug 07, 2013
bibelo: MTN - I bought a sim on july 13 at your ikorodu office and registered it there same day and the sim is still yet to work(08168642207).Is like u intentionally sold me an empty plastic (sim card).I was at ur opebi office to lodge a complaint and I was told it would be resolved within 48hrs and its over 96hrs still the crap plastic (sim card) is still not working. I can't recharge it,check balance or even call 180. I think it would be nice u replace that crap plastic (sim card)

Sorry for the inconvenience bibelo, your reported issue is currently receiving urgent attention, please bear with us
Re: MTN Customer Care Thread by Toecynne(m): 9:24pm On Aug 07, 2013
Mehn. AIRTEL all d way.. Using ma mntly bis to browse on ma PC crazy downloads.. I dn port o!
Re: MTN Customer Care Thread by Slatemsk(m): 9:25pm On Aug 07, 2013
How can i use d mtn 100h on techno Q1
Re: MTN Customer Care Thread by fabregas04(m): 9:26pm On Aug 07, 2013
tayoccu:
Sir, have checked if your cell broadcast is on?
same with me, I've checked my cell brdcast and is on, pls do somtin o.
Re: MTN Customer Care Thread by 1oracle(m): 9:30pm On Aug 07, 2013
Anomnity: Dear people,
...
why can't we be civil & humane.True it is that MTN has made a lot of mistakes in the past but it is evident that they're doing a lot recently to give us the best but NCC has been hampering their efforts.Their 5 star promo & their magic number plan was the best but NCC halted it.They rolled out excellect & best tariff plans of 10k per second & NCC halted it.NCC should rather be blamed this time & not MTN.
....
Personally I love mtn & I ain't porting nowhere.I have four MTN sim cards & I'm proud of it.I also think that its wrong for nairaland & its owner to allow threads that peddle free browsing cheats.
Let them roll out 2gb for #500.00(five hundred naira) lets see if NCC will stop it. The ones NCC stopped is the ones that will make them cheat Nigerians more and make them be like PDP in Nigeria.
I challenge MTN your beautiful pride to to that, just 2gb data plan for #500.00 and lets see if NCC will stop it.
Is that too much to ask for?
Re: MTN Customer Care Thread by 1oracle(m): 9:31pm On Aug 07, 2013
Toe_cynne: Mehn. AIRTEL all d way.. Using ma mntly bis to browse on ma PC crazy downloads.. I dn port o!
Aitel is really pocket friendly with Nigerians.
Re: MTN Customer Care Thread by JideSM: 9:34pm On Aug 07, 2013
ibitomisi: i have a problem i subcribe to 3GIG PLAN ALL I HAVE AS A RESPONSE IS MY SUB HAS EXPIRED, I CALLED ONE YOUR REPRESENTATIVE HE ASK ME LOT OF QUESTIONS I ANSWERED, HE CHECKED MY ACCOUNT AND LOTS, HE RESOLVE THAT THEY CAN'T DO IT, THAT ALL THEY'LL DO IS FORWARD MY COMPLAINT TO YOUR ENGINEERS IT'S BEEN 4 OR 5 DAYS NOW, ANY HELP?

Please send us your phone number via private message
Re: MTN Customer Care Thread by JideSM: 9:36pm On Aug 07, 2013
Asaba man: for the past 2months I have been calling MTN CC. I can not send text message with my sim but I receive. they sent me a message that my issue has been resolved but still I can not send text message. is there nothing I can do about this?

Please send us your phone number via private message

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