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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (590045 Views)
MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)
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Re: MTN Customer Care Thread by JideSM: 4:56pm On Aug 04, 2013 |
Jeffy1206: u are welcome. But y is it dat it refuses to work or change with de normal 0000 code na? cos ill lyk to change my oda sim which i got from de 4 in 1 pack... The default pin (0000) is for lines that have not activated Share n Sell service. If you get invalid command when changing the pin, please PM the number for assistance. |
Re: MTN Customer Care Thread by smajatt(m): 5:28pm On Aug 04, 2013 |
JideSM:no i dont i had but it got wasted since i was not connected but the issue is even with money atleast it should browse, i use tecno n3 and lgp990 and i have tested it on other phones too but still the same. tanx |
Re: MTN Customer Care Thread by aminu150(m): 5:57pm On Aug 04, 2013 |
JideSM:Please is this N300 given after every recharge of 200 or weekly? Also, how can i register the special number. Thanks |
Re: MTN Customer Care Thread by JideSM: 6:08pm On Aug 04, 2013 |
smajatt: Text DATA ON to 131 and restart your phone. If you don't get response the first time, please text again. Send your number via PM if issue persists. |
Re: MTN Customer Care Thread by JideSM: 6:14pm On Aug 04, 2013 |
aminu150: The N300 is given once weekly after a recharge of N200 or above. Simply dial *380*1# to add your You & Me number. |
Re: MTN Customer Care Thread by smajatt(m): 6:57pm On Aug 04, 2013 |
JideSM:thanks its working now you the best |
Re: MTN Customer Care Thread by mikymouse1(m): 7:07pm On Aug 04, 2013 |
Pls, assist, am unable to watch you tube videos with data connection on my Mtn line |
Re: MTN Customer Care Thread by JideSM: 7:39pm On Aug 04, 2013 |
smajatt: You are welcome. I'm glad we could assist. |
Re: MTN Customer Care Thread by JideSM: 7:40pm On Aug 04, 2013 |
miky_mouse: Pls, assist, am unable to watch you tube videos with data connection on my Mtn line Hello Miky, May I know your phone type and the data plan subscribed on your line? |
Re: MTN Customer Care Thread by aminu150(m): 7:50pm On Aug 04, 2013 |
thank u. U de best. |
Re: MTN Customer Care Thread by nenergy(m): 8:12pm On Aug 04, 2013 |
This na CAN-die o.lol Big ups to you @OP 1 Like |
Re: MTN Customer Care Thread by mikymouse1(m): 8:43pm On Aug 04, 2013 |
JideSM:I use a BB Z10 and currently surfing the net with 5gig data on my MTN WIFI |
Re: MTN Customer Care Thread by Gerrie(m): 9:27pm On Aug 04, 2013 |
Gud evenin cc, I had a missed call from 180 2days ago. i have tried reachin cc via same many times to no avail. Anyway, i want clarification as to the purpose of the call. Or do advert calls also emanate from 180? |
Re: MTN Customer Care Thread by JideSM: 9:31pm On Aug 04, 2013 |
miky_mouse: Have you tried the youtube application for BB? What app do you use and what's the error when accessing youtube? You may need to set your application/phone to stream over WIFI. |
Re: MTN Customer Care Thread by mikymouse1(m): 10:02pm On Aug 04, 2013 |
JideSM:Am using the default YouTube app that came with the phone. I have been playing YouTube videos since I got the phone in march this year, I just noticed this issue about a week ago. Theres no particular error msg. |
Re: MTN Customer Care Thread by tayoccu(m): 10:10pm On Aug 04, 2013 |
nenergy: This na CAN-die o.lol Big ups to you @OP Thanks. |
Re: MTN Customer Care Thread by JideSM: 10:16pm On Aug 04, 2013 |
miky_mouse: Check the settings to ensure you have enabled the youtube application to stream over WIFI. If you intend to use data on the SIM, simply text DATA ON to 131 to enable APN. Set the APN to: web.gprs.mtnnigeria. net username: web password: web You may also uninstall and re-download the application. If issue persist, please send your number via private message to us. |
Re: MTN Customer Care Thread by doctorserah(f): 10:45pm On Aug 04, 2013 |
Good evening, pls I migrated to tru talk cos of dis N300 bonus, n wen I tried registering my you n me no, they told me dt it's already registered, yet they still charge me for my main balance, when I called cc, I was told that I can't register any number that was previously on my family and friends list n I had 7mtn numbers registered. Now my N300 is jus wasting. |
Re: MTN Customer Care Thread by Domwiz4all(m): 5:01am On Aug 05, 2013 |
Gud morning, i shared my data wit a friend. Pls how does he check his data balance? We have tried sending 2 as sms to 131. The respond is always he does not have a data bundle subscription. We tried *559#, d data balance isnt dia. Lastly how long wil d data i transferd/shared(78MB) to him last? Thanks in Advance |
Re: MTN Customer Care Thread by Emmysteve(m): 5:49am On Aug 05, 2013 |
I lost my MTN security number, please how can i get it back? |
Re: MTN Customer Care Thread by tayoccu(m): 6:33am On Aug 05, 2013 |
Emmysteve: I lost my MTN security number, please how can i get it back? Please PM your number to JideSM. Thank you. |
Re: MTN Customer Care Thread by wummex(f): 7:14am On Aug 05, 2013 |
@Tayoccu/JideSM/CC, I requested sometime last week to unsubscribe from your Mtnplay/CNNnews but it hasn't been stopped inspite of using the code you gave on this forum.Please help look into this so as to stop unnecessary billing by your network. Thanks |
Re: MTN Customer Care Thread by JideSM: 7:18am On Aug 05, 2013 |
wummex: @Tayoccu/JideSM/CC, Please send us your phone number via private message |
Re: MTN Customer Care Thread by JideSM: 7:25am On Aug 05, 2013 |
doctorserah: Good evening, pls I migrated to tru talk cos of dis N300 bonus, n wen I tried registering my you n me no, they told me dt it's already registered, yet they still charge me for my main balance, when I called cc, I was told that I can't register any number that was previously on my family and friends list n I had 7mtn numbers registered. Now my N300 is jus wasting. Sorry for the inconvenience. Please send us your phone number via private message |
Re: MTN Customer Care Thread by wummex(f): 7:38am On Aug 05, 2013 |
@JideSM, I have sent the number to you. Thank you. |
Re: MTN Customer Care Thread by mikymouse1(m): 7:42am On Aug 05, 2013 |
JideSM:I must confess that I have been quite impressed with the professional and timely manner by which u respond and resolve issues, keep it up. I will do as advised and revert also. |
Re: MTN Customer Care Thread by JideSM: 8:03am On Aug 05, 2013 |
wummex: @JideSM, Your reported issue is currently receiving urgent attention, please bear with us |
Re: MTN Customer Care Thread by Nobody: 8:05am On Aug 05, 2013 |
JideSM: U guys are doing magic? |
Re: MTN Customer Care Thread by wummex(f): 8:06am On Aug 05, 2013 |
JideSM: Thank you. |
Re: MTN Customer Care Thread by doctorserah(f): 8:25am On Aug 05, 2013 |
JideSM:I have sent it to you. |
Re: MTN Customer Care Thread by JideSM: 8:30am On Aug 05, 2013 |
doctorserah: Acknowledged and already receiving attention, thank you |
Re: MTN Customer Care Thread by falansa: 8:38am On Aug 05, 2013 |
There is no gprs service in my area since 3 weeks ago, but if we move around 2km from the area, we will have access to gprs. This problem started bout 3wks ago and have cost me my monthly subscription of #1,500. We have called customer care but nothing has been done on it. Pls we need urgent attention here. The location is Ako area, Ikire, Osun state. Thank you |
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