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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (570951 Views)
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Re: MTN Customer Care Thread by samseen02(m): 10:34pm On Aug 09, 2013 |
JideSM:My Phone N0 is 07031803559. I don't know how i can send you PM i mean the medium to use for the message |
Re: MTN Customer Care Thread by Nobody: 10:38pm On Aug 09, 2013 |
For som days now, we simply cnt browse in my part of jos (bukuru) & its environs. jus wat is de prob? |
Re: MTN Customer Care Thread by JideSM: 12:46am On Aug 10, 2013 |
Yin-yin: Please reply my private message |
Re: MTN Customer Care Thread by JideSM: 12:50am On Aug 10, 2013 |
mazado: For som days now, we simply cnt browse in my part of jos (bukuru) & its environs. jus wat is de prob? Please send me your phone number via private message |
Re: MTN Customer Care Thread by JideSM: 1:04am On Aug 10, 2013 |
Pikazzo: please why is it that people keep asking me Please send us your phone number via private message |
Re: MTN Customer Care Thread by JideSM: 1:06am On Aug 10, 2013 |
olu4life: Please send me your phone number via private message |
Re: MTN Customer Care Thread by eraly(m): 2:38am On Aug 10, 2013 |
ALL DATA USERS DEMAND FAIRNESS... Is this what globalization be all about, when we all living in doubt? Is it time to act out or blot out? Should the below average Nigerian start to cry or learn to try? Nigeria took a giant leap forward when GSM (Global System of Mobile Communication) came to stay Hurray!!! But with the unfair billing of the internet service, the forward leap seemed backward and dismay No way!! For so long we have sat in silence hoping the Leaders see beyond their pot belles and self interest No more will the youths hope for a change we can effect with less stress This is the pedestal which we stand on and yell out ALL DATA USERS DEMAND FAIRNESS If you ask me, I really don't know the usefulness of NCC If they can't see If this is not a regulatory issue Then why the change of data plans and prices like used tissues How hard can it be to demand customer satisfaction? Give us internet service that going to serve a nation For what it is now is yet another form of extortion Spread it out in equal proportion Let the below average Nigerian be opportuned to the right informations Need I tell you the internet is gold to students? So why act a nuisance? You claim to be nationwide, with crappy services Yet you expect us to pay for little or no internet services You came up with different data plans, hoping we won't see your plans iWeak!! We pay Nairas for Gigabytes data plan that won't last a week Even if you are everywhere I go, you aint giving me what I need Why won't I be oliver twist and ask for more? Why restrict my will to stay informed or to explore the nation's ideologies? Is this not what this growth is for? This is me saying, on behalf of all who is ready for the fight ALL DATA USERS DEMAND FAIRNESS This aint no collect call Its more like a data call To Nigerians, let this be a clarion call If we trying to get internet to schools Why not make your data plans reasonable Let our children be enabled We strive to be like other technologically developed countries So let technology have a root so deep it develops our economy. I aint H A P P Y Where is my H S P A +? Why rant and bant about 3G or 4G internet service? When you deliver even crappy GPRS internet service If technology is the order of the day I see no reason why its hard to deliver good customer services We don't need unnecessary data plans We just want it fair enough even for the under priveledge Let serving the customer better, be your pledge. As I put my pen to rest As this paper bleed to the next I hope I have brought to light the mind of the rest I pray there be a better data plan to get this to all corners of this country. ALL DATA USERS DEMAND FAIRNESS No Bleaching!!!!!!!!! Written By:: ....hdrh (@iamheadrush_) 2 Likes |
Re: MTN Customer Care Thread by aeu1: 5:32am On Aug 10, 2013 |
JideSM:Kindly explain how PM are sent, I have a message for U too Tnx |
Re: MTN Customer Care Thread by JideSM: 7:27am On Aug 10, 2013 |
aeu1: Now following you, please send a private message through my Nairaland profile |
Re: MTN Customer Care Thread by webgenius(m): 8:50am On Aug 10, 2013 |
Jide/Tayo, what happened to E-care? Why are you not responding to my enquiry? |
Re: MTN Customer Care Thread by xdastardx(f): 9:39am On Aug 10, 2013 |
Yin-yin: When you said I could also use it for data plans, can I add it to my main balance because I loaded half using *555*pin# and the other half using the WoW promo? I need to subscribe to the mtn fastlink 1-month bundle.. Please I really need help here because I still haven't used the Wow promo(both the main and promo balance)and it ends by Sunday.. Thank you. |
Re: MTN Customer Care Thread by JideSM: 10:13am On Aug 10, 2013 |
xdastardx: Hello Xdastardx, Please be informed that myself and Tayoccu are THE ONLY two MTN representatives handling the thread. For prompt response, please do not refer your queries to anyone else. Kindly follow back and PM your phone number, we would like to call you. Thank you. |
Re: MTN Customer Care Thread by xdastardx(f): 10:26am On Aug 10, 2013 |
JideSM: I used the send E-mail option to send my number.. Thanks |
Re: MTN Customer Care Thread by olu4life(m): 10:39am On Aug 10, 2013 |
hmmmm..... MTN.... Mr Jide,thumbs up sha. U tried! Anyways why are ur agents trying to skip the android part anytime i ask if there are plans for a new package. The dude just avoided that part,lol. Anyways una don win my heart back sha |
Re: MTN Customer Care Thread by neksummi(m): 10:57am On Aug 10, 2013 |
MTN gave me N200 bonus ystd, N100 each on the 2 lines I laid a complaint here some few days ago about. Thanks for resolving my case and refunding my money though I could only use to call MTN lines but 'twas better than none. |
Re: MTN Customer Care Thread by oseiwe(m): 11:03am On Aug 10, 2013 |
Pls help me check why MTN keeps deducting my airtime. I have lost N1000 already. The number is 08132005051, and assist to deactivate any subcription. Thanks. |
Re: MTN Customer Care Thread by JideSM: 11:17am On Aug 10, 2013 |
oseiwe: Pls help me check why MTN keeps deducting my airtime. I have lost N1000 already. The number is 08132005051, and assist to deactivate any subcription. Thanks. Hello Oseiwe, may I know your phone model? |
Re: MTN Customer Care Thread by xdastardx(f): 12:46pm On Aug 10, 2013 |
xdastardx: JideSM:Can you please help again? I can't seem to activate it.. |
Re: MTN Customer Care Thread by JideSM: 12:55pm On Aug 10, 2013 |
xdastardx: Please check your mail for response. Thank you. |
Re: MTN Customer Care Thread by dedollarman(m): 1:56pm On Aug 10, 2013 |
hello plz i need ur help my gprs is active 24h and my credit are been deducted i have try every thing including dataoff to 131 still nothing work i have disconected any active internet app still it didn,t work this problem started about a week now if i load money on my phone it keep deducting till it finish plz help me am using nokia asha 302 my phone num 08035340695 |
Re: MTN Customer Care Thread by JideSM: 2:21pm On Aug 10, 2013 |
dedollarman: hello plz i need ur help my gprs is active 24h and my credit are been deducted i have try every thing including dataoff to 131 still nothing work i have disconected any active internet app still it didn,t work this problem started about a week now if i load money on my phone it keep deducting till it finish plz help me am using nokia asha 302 my phone num 08035340695Apologies. Please Turn Off Data Service on the device or delete your configuration settings. Thank you. |
Re: MTN Customer Care Thread by wummex(f): 3:08pm On Aug 10, 2013 |
@JideSM, Please I sent a PM to you, I would appreciate if you could help attend to it. Thank you |
Re: MTN Customer Care Thread by chidi2pus(m): 3:50pm On Aug 10, 2013 |
please i would like to know which of the blackberry plans are unlimited is it BIS? or BBC? or bbday? or bbc week? hoping to get a feed back from you |
Re: MTN Customer Care Thread by JideSM: 3:59pm On Aug 10, 2013 |
chidi2pus: please i would like to know which of the blackberry plans are unlimited Thank you for your interest. We attach Fair Usage Policy to them all. |
Re: MTN Customer Care Thread by oloyedayo(m): 5:17pm On Aug 10, 2013 |
eraly: ALL DATA USERS DEMANDtrue talk, fairness in data allocation is the best service that we need. |
Re: MTN Customer Care Thread by chidi2pus(m): 5:39pm On Aug 10, 2013 |
JideSM: then please what is the fair usage policy cause i did a month's bb sub on my phone and i do download sometimes but after 2 weeks when it was no longer browsing, i sent status to 21600 and i was told my bb plan no longer exists!! THIS IS UNBEARABLE!!! |
Re: MTN Customer Care Thread by leggo: 5:53pm On Aug 10, 2013 |
Tayoccu you are viewing this topic ,when are the improved Android plans coming |
Re: MTN Customer Care Thread by Nobody: 6:57pm On Aug 10, 2013 |
MTN I got the 4-in-1 sim today.. ..as instructed, I inserted one of the sim cards (sim 1) in my phone, thinking I would get my generated number instantly as promised.. but all my waiting yielded NOTHING. Its over 2 hours now. I used the code (*663#) but I keep getting the same response - "not available" I called customer care (180) & I was given another code (*123*1*5#), na dis code even worse pass, cos it was obvious the representative doesn't really understand how the 4-in-1 sim works.. Right now, I have sim cards without numbers.. Pls MTN cc I need you to generate my number abeg.. .. please let me know if I should send the PUK number or something so you can help generate a special number for me as compensation for all I've passed through today.. I beg I nor want "07123749179 kind of number" I'd appreciate something easy and unique cos the line is strictly for biz.. Thanks.. & God bless acidosis, Nigeria |
Re: MTN Customer Care Thread by Geniusvic(m): 7:56pm On Aug 10, 2013 |
Pls I'd like to know the bandwidth limits of BBCDAY,BBC and BIS respectively. Pls Don't bother telling me about fair usage policy attached to each. |
Re: MTN Customer Care Thread by morakone(m): 8:28pm On Aug 10, 2013 |
I apply for FB monthly abt 2 weeks ago and 14mb was given but I cannot use it for d purpose. kindly help 08038017769 |
Re: MTN Customer Care Thread by gistsky: 8:59pm On Aug 10, 2013 |
JideSM:realy? How do i migrate 2 it pls? |
Re: MTN Customer Care Thread by Nobody: 10:30pm On Aug 10, 2013 |
acidosisā¢:Fixed! I have my number now.. and yes the number is cool.. its a 0803******* |
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