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MTN Customer Care Thread - Phones (22) - Nairaland

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Re: MTN Customer Care Thread by JideSM: 9:38am On Aug 09, 2013
Ifyikillz: Pls cc Fø̲̣̣я̅ how long will complain about not being able τ̅Ø browse  my mtn line.once again this is my number 07063357107...pls don't ignore me again

You will be contacted shortly
Re: MTN Customer Care Thread by Nobody: 10:07am On Aug 09, 2013
hi
I've never done share n sell on my new line before
tried changing my pin with
*601*0000*5555*5555# and I got a message

Sorry, the PIN in your last command is invalid. You will be blocked from using Share & Sell if you send 5 messages with the wrong PIN. Please try again.
help me ASAP
Re: MTN Customer Care Thread by omsyhadex(m): 10:57am On Aug 09, 2013
i loaded 1000k dis morin and i was given 1000k to call my friend forever on ipulse, but d *390*1# is nt registering d nos. pls help
Re: MTN Customer Care Thread by Torch1(m): 11:04am On Aug 09, 2013
I have airtime on my phone yet i can't make calls.
"Your account is too low for this call........." is d reply i always get.

Pls what is the problem?
Re: MTN Customer Care Thread by whyx06(m): 11:16am On Aug 09, 2013
Torch1: I have airtime on my phone yet i can't make calls.
"Your account is too low for this call........." is d reply i always get.

Pls what is the problem?
likewise me too. . . tired
Re: MTN Customer Care Thread by Pikazzo: 11:32am On Aug 09, 2013
please why is it that people keep asking me
why I switch off my phone while trying to reach
me when in fact my phone is on and okay. I've
changed my phone thrice to make my line
accessible but i still received the same
complains after some managed to get to me
after trying unrelentingly. should I request for a
sim swap or what.
Re: MTN Customer Care Thread by Nobody: 12:31pm On Aug 09, 2013
JideSM:

You will be contacted shortly
Pls when U̶̲̥̅̊ mean I will be contacted do you actually mean will get a call from 180 cos I got a missed call from 180 but wasn't wit my phone then,if its what U̶̲̥̅̊ meant pls re-contact..tnks
Re: MTN Customer Care Thread by Gwammen(m): 12:56pm On Aug 09, 2013
JideSM:

Please state the exact MTN Play service you are subscribed to.
You may also PM me your phone number for assistance.
It's CNN News.
Re: MTN Customer Care Thread by ayanfeeledumare: 2:21pm On Aug 09, 2013
A friend bought an MTN sim pack containing 4 sim cards, I was given and told to put it in a phone after which I will be sent the number for that particular sim so that I can use it for registration. For more than three days now I have not receive any number from mtn. what do I do?
Re: MTN Customer Care Thread by olu4life(m): 2:34pm On Aug 09, 2013
Torch1: I have airtime on my phone yet i can't make calls.
"Your account is too low for this call........." is d reply i always get.
Pls what is the problem?
Same here ooo. Tired of that nonsense. Called the customer care,said they will work on it for over a month now. Pls do something
Re: MTN Customer Care Thread by JideSM: 2:55pm On Aug 09, 2013
Brainrex: hi
I've never done share n sell on my new line before
tried changing my pin with
*601*0000*5555*5555# and I got a message

Sorry, the PIN in your last command is invalid. You will be blocked from using Share & Sell if you send 5 messages with the wrong PIN. Please try again.
help me ASAP

Please send us your phone number via private message
Re: MTN Customer Care Thread by JideSM: 2:56pm On Aug 09, 2013
omsyhadex: i loaded 1000k dis morin and i was given 1000k to call my friend forever on ipulse, but d *390*1# is nt registering d nos. pls help

Please send us your phone number via private message
Re: MTN Customer Care Thread by JideSM: 2:58pm On Aug 09, 2013
Torch1: I have airtime on my phone yet i can't make calls.
"Your account is too low for this call........." is d reply i always get.

Pls what is the problem?

Please send your phone number via private message
Re: MTN Customer Care Thread by JideSM: 2:59pm On Aug 09, 2013
Gwammen: It's CNN News.

Please send your phone number via private message
Re: MTN Customer Care Thread by moshoodn(m): 3:33pm On Aug 09, 2013
I have an active BIS subscription on my berry but can't use it.

My data service is on in the berry settings yet I can't get a capital 3G or EDGE.
Re: MTN Customer Care Thread by Gwammen(m): 3:33pm On Aug 09, 2013
JideSM:

Please send your phone number via private message
It's send to your email pls cos I don't know how to send it via PM
Re: MTN Customer Care Thread by Torch1(m): 3:36pm On Aug 09, 2013
JideSM:

Please send your phone number via private message
Am following you, i need you to follow me so dat i can send my number!
Re: MTN Customer Care Thread by JideSM: 3:54pm On Aug 09, 2013
moshoodn: I have an active BIS subscription on my berry but can't use it.

My data service is on in the berry settings yet I can't get a capital 3G or EDGE.

Please send us your phone number via private message
Re: MTN Customer Care Thread by HARDDON: 5:24pm On Aug 09, 2013
tayoccu:

Sir if you have taken time to read my posts, you will find that I have stated more than once that we're working on more pocket friendly data plans.

And yes cheats are liable to legal action, that's why people shouldn't use tweaks.

what a high class case of epithet! who is this Lost soul?

who is Liable to what?!

M-thief-N that has been f'ing Nigerians nude or Nigerians that has been over F'ed countless times:

should you have forgotten so soon, here are your score cards thus far:

1. make a call, cant hear the other party, your money gets deducted!
2. use 8k to subscribe to a data bundle(Pc), 3k bb, cant use the services, the month runs out, no shakes, life continues
3) there is not a package out there where hidden charges are not used to steal all the more from unwitting populace.
4) Money gets deducted from accounts with no just cause whatsoever
5) load card, you dont get to use it, and your account shows empty
6. sell subscribers line to producers and have them infest people's phone numbers and privacy with all sorts of unsolicited for messages
7. in face of all this, you try customer care, and you waste the whole day, no body cares

the list is endless....


if it is legal action, emty-hen should be languishing in jail a long time ago( but ofcos, you guys know the right hand to rob, dont you?).

how much is your salary? i would triple it, please do me dis kind favour Sir, sip a glass of acid and die a painful death! ( f'ing snitch of a Nigerian, betrayal of manhood, it is people like you that sold their fellow Nigerians into slavery because of bread crumbs in time past. you are not worth the breath you sip.

tweak all the way, a child who says his mother can have no rest, he also would know no rest!!!!

3 Likes

Re: MTN Customer Care Thread by webgenius(m): 7:04pm On Aug 09, 2013
Hi, Please why has E-care being removed from your website and there is no other way of logging in to E-care?
Re: MTN Customer Care Thread by philc334: 7:38pm On Aug 09, 2013
how can i get a setting for my samsung infuse 4g phone
Re: MTN Customer Care Thread by Youngtekkey(m): 8:08pm On Aug 09, 2013
philc334: how can i get a setting for my samsung infuse 4g phone
text data on to 131 lolzzz hahahaha wtf
Re: MTN Customer Care Thread by xdastardx(f): 8:29pm On Aug 09, 2013
Hi,
I topped-up using *888*pin# (wow weekend promo) and discovered that it is valid only for the weekend and for calls. Is there any way I can recover it back or get it transferred to my main account balance, say as the money is a lot and I want to use it for data plans and not for calling...
Re: MTN Customer Care Thread by yomalex(m): 9:02pm On Aug 09, 2013
pls can u get me out of my dilemma . i subscribed to simple surf , and cant use it whenever i check my status it says u hv used o mins out of bundle. pls help .
Re: MTN Customer Care Thread by JideSM: 9:34pm On Aug 09, 2013
philc334: how can i get a setting for my samsung infuse 4g phone

Please text settings to 3888

or for manual settings:

On the device, tap the Menu icon.
Select Settings > Wireless & networks > Mobile networks > Access Point Names.
Press the Menu key and tap New APN
Select Name, enter MTN NG and tap OK.
Select APN, enter web.gprs.mtnnigeria.net and tap OK.
Select Proxy, enter 10.199.212.2 and tap OK
Select Port, enter 8080 and tap OK
Select User name, enter web and tap OK
Select Password, enter web and tap OK
Server:<leave blank>
MMSC: <leave blank>
MMS proxy: <leave blank>
MMS port: <leave blank>
MCC: 621
MNC: 30
Select : Authentication type: Not set
Select APN type: default,supl
APN enable/disable: APN enabled.
Press the Menu key and select Save
Re: MTN Customer Care Thread by otipoju(m): 9:52pm On Aug 09, 2013
Well done guys.
Re: MTN Customer Care Thread by 175(m): 9:59pm On Aug 09, 2013
Hi CCU I receive free data bundle on my line every Monday. . . .am talking about 1.5gb of data. Pls I am tired of this awuf. Either u guys stop it or u increase it to 3gb. Abi na winch dey worry una sef for dat place?

My number is 070-thunder-fire-MTN
Re: MTN Customer Care Thread by Yinyin1(f): 10:16pm On Aug 09, 2013
ayanfeeledumare: A friend bought an MTN sim pack containing 4 sim cards, I was given and told to put it in a phone after which I will be sent the number for that particular sim so that I can use it for registration. For more than three days now I have not receive any number from mtn. what do I do?

Its a 4-in-1 sim.Pls dial,*123*1*5# to obtain the number of each sim then proceed for sim registration.
Re: MTN Customer Care Thread by Yinyin1(f): 10:20pm On Aug 09, 2013
yomalex: pls can u get me out of my dilemia . i subscribed to simple surf , and cant use it whenever i check my status it says u hv used o mins out of bundle. pls help .

Your number please…
Re: MTN Customer Care Thread by webgenius(m): 10:26pm On Aug 09, 2013
Tayo, you have not answered my post: E-care?
Re: MTN Customer Care Thread by Yinyin1(f): 10:29pm On Aug 09, 2013
xdastardx: Hi,
I topped-up using *888*pin# (wow weekend promo) and discovered that it is valid only for the weekend and for calls. Is there any way I can recover it back or get it transferred to my main account balance, say as the money is a lot and I want to use it for data plans and not for calling...

I apologize abt this.Ur recharge is split into two,main and bonus.u can actually use d main for data subscriptions transactions but ur bonus is strictly for call to on-net numbers.u may nt b able to reverse d recharge,transfer it nor push it to ur main acc.but its available till Sunday @ 11:59pm.
Re: MTN Customer Care Thread by yomalex(m): 10:32pm On Aug 09, 2013
Yin-yin:


Your number please…
08103112736

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