nurez305:
@jideSM please I need your help. I was on mtn pulse and I try to bought 500 naira data, then I saw an option to select 500MB with 500 naira talk time, then I selected it and I was migrated out of mtn pulse to men xtravalue . Then I decided to migrated back to my mtn pulse and when I check my data, I could not see the data I bought again. Please what is going on, hope I have not loose my money for migrating back to my plan.

Kindly respond to me please

jboixxx:

Check your settings or delete and reinstall the app.

longestwai:
tecno my CX is no more supporting 4G anymore

longestwai:
tecno navigation bar u must make it despair when the user went to make it so u have to make a setting for the navigation bar

donaldking10:


This is the message i was sent, yet i don't receive any 4G signal.

Yello! Your SIM and device are 4G LTE ready. Simply dial *131# to activate a data plan for superfast 4G LTE experience within LTE locations.

For more information on MTN 4G LTE, including 4G coverage location; please visit www.mtnonline.com/4g or walk in to any of our service centres nationwide.

Despirado121:
I came across an mtn advert yesterday which was talking about dialing *131*65*2# and getting 1gb for just #200. I'll like to know if it's real and from mtn and also what are the things to do to be eligible for the offer if it's real. Thanks in advance

funkyjms:


Yes, it's real
That's what I'm using. However, the offer is available to SIMs that have been "inactive" for a minimum period of 30 days - if I'm correct.

Modified!

tzjaynee:


Tried clearing data, but all I saw was cache. I'm using a tecno camon x

iNCONCLUSIVE:
Oga jidesm, #1000 airtime has been cleared from this number (08105453336) which has been inactive for some time. I only discovered it today when I tried to use the SIM card. Please address and resolve this issue. Thank you.

AndyGlobal:
Hey Jide!
Good work you are doing here.
Please I've not been able to make or receive calls in my residence for the past 3weeks.The signal is always null. I've contacted customer care several times for this and the situation is still same.
Please kindly help me out this is making me go crazy because this is my main sim.

AdorableJosh:
Good day Jide,

Like the poster above, I've been unable to receive and make calls for a month now on my line and it's absolutely frustrating because it's my main line, I stay in Abuja and the network comes back when I get to certain parts but goes off immediately I get to my area, I'd already talked to the customer service but they've not been much of a help, I beg you I need you to help resolve this, it's doing my head in. Thanks, I can give you my number when necessary.

hemjayb:
hello jide,

please does mtn offer a postpaid package that enable one to call a specific number for some stipulated minutes for a fixed price?

tzjaynee:


I have active data. I only experience this ish with facebook lite. But with facebook mobile, I can view photos, even when I sign on using a browser, I can also view photos

SammyJac:
How do I migrate to MTN pulse?

tzjaynee:


I have active data. I only experience this ish with facebook lite. But with facebook mobile, I can view photos, even when I sign on using a browser, I can also view photos

Neimar:
I need mtn cheat jare

nurez305:
@jideSM please I need your help. I was on mtn pulse and I try to bought 500 naira data, then I saw an option to select 500MB with 500 naira talk time, then I selected it and I was migrated out of mtn pulse to men xtravalue . Then I decided to migrated back to my mtn pulse and when I check my data, I could not see the data I bought again. Please what is going on, hope I have not loose my money for migrating back to my plan.

Kindly respond to me please

CsRockefeller:
I just got an MTN wifi device, pls, what data plan will be most suitable for a light user of a Hp laptop for 30 days?

giftedhands101:
@jideSM, kindly assist

On the 8th of May, 2019(1:19am), I recharged through my bank by dialling *919#. I mistakenly typed in 8413 and that amount was recharged to my MTN line(08034790735).

I immediately called MTN customer care and informed them of my error and asked them to kindly return 8213 into my bank account. They asked for details of the transaction and I gave them( my bank account no, ref I.d, date and time of transaction etc).

The agent promised that it would be resolved within 24 hours but I am yet to receive a refund. I have been calling customer care since then and they have been telling me that it would be resolved, but today is 13th May.

Please, what is the way forward. I really need the money. Thanks.

lexrichy:
Good afternoon am currently enjoying the MTN welcome back 200 naira for 1gig and I want to upgrade my sim to 4g.will I lose the MTN welcome back 200 for 1gig if I upgrade?

JideSM:


Hi AdorableJosh, I apologize for the netwrok experience. May I know your location and forward the affected number through e-mail message so that it will be looked into.

Halezis:
Lost my MTN sim with my phone last August. Wanted to welcome back then but I couldn't find my sim pack. Hope the number will still be available for welcome back now. Someone told me they use to sell out numbers after some time

tzjaynee:


Tried clearing data, but all I saw was cache. I'm using a tecno camon x

JideSM:


Hello, you can enjoy that on a CUG. Once a line is attached to a CUG it will make call to the lines on the same CUG without deductions with a monthly limit.

GodisGreat4vr:
MTN NIGERIA IS A FRAUD...
HOW CAN ONE LOAD 250MB FOR 25NAIRA AND GET LESS THAN 180MB...
MTN IS GOING DOWN...
MTN MUST GO (MMG)...

jboixxx:

MTN!!! They claimed to have given me 5,859MB as WINBACK some weeks ago, but i saw only 3000MB which in actual usage sense, was just 600MB; for every 1MB the phone reads, MTN reads it as 5MB. Many MTN N200/1GB data plan users (that I know) complains about data zapping too.

I've bid their data services farewell.