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MTN Customer Care Thread - Phones (39) - Nairaland

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Re: MTN Customer Care Thread by JideSM: 2:52pm On Sep 11, 2013
Romeo386: ''Thank you for using our service.vsfil.ytsix'' That's the content of the message i received.

Please text STOP to 4080 to opt out.
Re: MTN Customer Care Thread by JideSM: 3:02pm On Sep 11, 2013
Godwin978: i ned my money ooooo whch kind of network is dis MTN?i jst loaded #200 dis morning and i purchased oneday plan and,they took d whole #200 thy didnt even give me d bundle abeg i use god abeg u people pls if i ve done anytink to offend u people 4giv me pls i jst ned d #200 abeg,i hosle bfor i get d money and i have no father nor mother am jst alone sufferin pls pls i ned d money dis is not d first time last time thy took #500. Here is my nomba 0816******* i jst ned the 200naira pls

Please make line available to enable us reach you.
Re: MTN Customer Care Thread by JideSM: 3:04pm On Sep 11, 2013
Plutonium: please help cancel my MTNplay sms and also my 100H data plan 08034123478

Service deactivated. Thank you.
Re: MTN Customer Care Thread by JideSM: 3:09pm On Sep 11, 2013
fineworker24: i subscribed for BIS since yesterday, but up till now i can't browse and the phone have not registered. 08138****** STORM 2 9550

Apologies for the delay. Please indicate the status of the reported issue.
Kindly make line available to enable us reach you.
Re: MTN Customer Care Thread by JideSM: 3:13pm On Sep 11, 2013
Youngzedd: I just got this via flash message.

"Your last PAYU usage was NGN 0.00. You are on Magic box bonus offer.
Use only N 100.00 more to get the your 15MB daily bonus."

Explain further.

Please confirm again. The message is not from MTN.
Re: MTN Customer Care Thread by JideSM: 3:16pm On Sep 11, 2013
kodred: hello mr jide i subscribed for mtn BBC month and my 1k was deducted and up til nw, no response. kindly look into it. num 08163*****

We will contact you shortly.
Re: MTN Customer Care Thread by Dyt(f): 6:18pm On Sep 11, 2013
So to stop all these irrelevant msgs
I had to pay #50
For the service I didn't ask for
Na wa for mtn
I hp dat money covers d whole of those msgs
Re: MTN Customer Care Thread by Joeblis(m): 10:07pm On Sep 11, 2013
..
Re: MTN Customer Care Thread by Joeblis(m): 10:36am On Sep 12, 2013
Anybody here.?
Re: MTN Customer Care Thread by emmansy(m): 2:27pm On Sep 12, 2013
Abeg o, I subscribe 4 Mtn daily bis, Dey deducted my 100 box.... Bis I no see, credit I no see.... Please help me out...08105405846 is my number
Re: MTN Customer Care Thread by smajatt(m): 2:44pm On Sep 12, 2013
hello mr Jide,thanks for the other day.please i want to know how much the mtn hynet indoor device cost and if the hourly plan is still available or is it only the unlimited plan thats available? thanks
Re: MTN Customer Care Thread by Nobody: 3:27pm On Sep 12, 2013
I mistakenly sent 5 to 131 on the mtn Nigeria network. What service have i got myself into? Please help out with information. Thanks.
Re: MTN Customer Care Thread by Nobody: 3:28pm On Sep 12, 2013
I mistakenly sent 5 to 131 on the mtn Nigeria network. What service have i got myself into? How can i undo? Please help out with information. Thanks.
Re: MTN Customer Care Thread by yetunsbay(m): 4:27pm On Sep 12, 2013
Hello! Pls hw do I opt out fr MTN PLAY whc i neva subscribe to.Am always sent news on:CNN,BUSINESS AND LOCAL ONES
Re: MTN Customer Care Thread by leggo: 5:25pm On Sep 12, 2013
Pls i loaded 100N and bought 10mb but instead i got 100mb how can i rectify this pls?
Re: MTN Customer Care Thread by caroline03(f): 6:20pm On Sep 12, 2013
tayoccu: Y'ello Nairalanders,

We are using this thread as another channel to help, listen and learn from existing and potential MTN subscribers. Do not hesitate to send your inquiries, complaints and suggestions here, JideSM and I will do our best to make sure you get satisfactory response.

Welcome to the new World!



Good evening there, Pls MTN should unsubscribe me from auto-renewal of daily 10MB, as they have been deducting #100 from my account everyday. My number is 08037013601. Thanks.
Re: MTN Customer Care Thread by JideSM: 10:23pm On Sep 12, 2013
emmansy: Abeg o, I subscribe 4 Mtn daily bis, Dey deducted my 100 box.... Bis I no see, credit I no see.... Please help me out

Your BB plan is active, please do a hard reset on your BB device
Re: MTN Customer Care Thread by JideSM: 10:33pm On Sep 12, 2013
smajatt: hello mr Jide,thanks for the other day.please i want to know how much the mtn hynet indoor device cost and if the hourly plan is still available or is it only the unlimited plan thats available? thanks

The HyNet indoor unit costs N10,000. Please view the list of available HyNet plans below

[img]http:///scaled/800x600/842/xfb6.png[/img]
Re: MTN Customer Care Thread by leggo: 10:45pm On Sep 12, 2013
JideSM:

The HyNet indoor unit costs N10,000. Please view the list of available HyNet plans below

[img]http:///scaled/800x600/842/xfb6.png[/img]

this your advert is deceitful, pls anyone who buys this plans and gets up to 500kb/s should give tnx to God.. basterdic network
Re: MTN Customer Care Thread by JideSM: 10:54pm On Sep 12, 2013
odeotito: I mistakenly sent 5 to 131 on the mtn Nigeria network. What service have i got myself into? How can i undo? Please help out with information. Thanks.

Sending 5 to 131 will not activate any service on your line because the code is currently not available
Re: MTN Customer Care Thread by Dyt(f): 11:37pm On Sep 12, 2013
Jide
Pls wat code can one use to deactivate internet services
Like dat of 500 and 1300
Re: MTN Customer Care Thread by yetunsbay(m): 3:34am On Sep 13, 2013
yetunsbay: Hello! Pls hw do I opt out fr MTN PLAY whc i neva subscribe to.Am always sent news on:CNN,BUSINESS AND LOCAL ONES
Re: MTN Customer Care Thread by yetunsbay(m): 3:35am On Sep 13, 2013
[quote author=yetunsbay][/quote]
Re: MTN Customer Care Thread by JideSM: 7:32am On Sep 13, 2013
yetunsbay: Hello! Pls hw do I opt out fr MTN PLAY whc i neva subscribe to.Am always sent news on:CNN,BUSINESS AND LOCAL ONES

Please send your number to us via private message for resolution.
Re: MTN Customer Care Thread by puskin: 7:52am On Sep 13, 2013
Why is this MTNPLay subscribing people's lines into a service that is not wanted by most pepole.
Nah by force.

What kind of deceitful revenue generation drive is that?? undecided undecided
Re: MTN Customer Care Thread by happy662(m): 8:26am On Sep 13, 2013
i need code to deactivate from mtn caller tune
Re: MTN Customer Care Thread by Nnamsco4real: 9:39am On Sep 13, 2013
.
Re: MTN Customer Care Thread by JideSM: 9:46am On Sep 13, 2013
happy662: i need code to deactivate from mtn caller tune

Simply text Cancel to 4100.
Re: MTN Customer Care Thread by JideSM: 1:38pm On Sep 13, 2013
Dyt: Jide
Pls wat code can one use to deactivate internet services
Like dat of 500 and 1300

Kindly state the exact internet service you would like to deactivate. Please PM your phone number
Re: MTN Customer Care Thread by JideSM: 1:57pm On Sep 13, 2013
caroline03:

Good evening there, Pls MTN should unsubscribe me from auto-renewal of daily 10MB, as they have been deducting #100 from my account everyday.Thanks.

Kindly text NO to 131

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