JideSM:


You may also reach us via Twitter: www.twitter.com/MTN180 or send us a Facebook message: www.facebook.com/MTNLoaded

Thank you.

Interesting...
I hope the guys handling the page are as courteous as you are?

Pls sir, kindly deactivate my number 08135183408 frm mtnplay messages, this is the 3rd time i am posting this

Hi Mr JideSM, If i subscribe for goddybag, will my credit still be intact?

JideSM:

Kindly send me your phone number via private message

where is the private message? because am having issues with you guyz and we need to resolve it, before you worsen my conditon, and wouldn't want to paste my number here, because who knows if i'll be ban, from three different places i've been bans which i recieve no warning at all... It pains me, they are the sections i love most and i've been ban from replying so that's why i've been very concious of what to post...... I don't know if seun can help me out with this or the mtn agent can do that on my behalf, simply put i have two issues, 1 with mtn 2 with nairaland. I'll appreciate helps from these two ever recognized paries

ibitomisi: where is the private message? because am having issues with you guyz and we need to resolve it, before you worsen my conditon, and wouldn't want to paste my number here, because who knows if i'll be ban, from three different places i've been bans which i recieve no warning at all... It pains me, they are the sections i love most and i've been ban from replying so that's why i've been very concious of what to post...... I don't know if seun can help me out with this or the mtn agent can do that on my behalf, simply put i have two issues, 1 with mtn 2 with nairaland. I'll appreciate helps from these two ever recognized paries

Go thru jidesm or the OP's profile.

rezzy: Hi Mr JideSM, If i subscribe for goddybag, will my credit still be intact?

Kindly view the image on pg40 for more details on MTN GoddyBag https://www.nairaland.com/1379574/mtn-customer-care-thread/40

@ibitomisi already following you, please send me a private message through my nairaland profile

JideSM:

[img]http:///scaled/800x600/14/q0q.png[/img]

Thank you for this info. Pls what are the call rates for the main and bonus accts ie how many kobo per sec. More power to your elbow!

Hello crew, can i use the self care application for other people's account if they give me their security pin.

hello

i would like to know if and how i can get a call log statement on my mtn line for the past one week, i urgently need it to resolve some issues.
i would also like to know if the statement will list local incoming calls and hidden numbers that called my mtn line. Thanks you all.

I'm curious does Mtn have a whatsapp plan?

Why is my bis fluctuating? I can't download large files.

HOWFA WITH RECRUITMENT

The MTN Bonus is not still working because I can't register a best friend... I guess you guys should just stop this crap

Noneroone: Hello crew, can i use the self care application for other people's account if they give me their security pin.

Y'ello,

MTN Security number is unique to a line and can be used to access detail of the particular line.

uzoo: hello

i would like to know if and how i can get a call log statement on my mtn line for the past one week, i urgently need it to resolve some issues.
i would also like to know if the statement will list local incoming calls and hidden numbers that called my mtn line. Thanks you all.

Please visit the nearest MTN Walk In Center for resolution.

Thank you.

Hello,

As the secretary of an Organization, I sent a notice of meeting via a text message a while a go from my Blacberry Device to about 35members. Abt N500 was deducted yet all my messages were crossed out. What's wrong? Kindly help me to look into this. I want the messages delivered.

Kind regards.

Jehovah Shalom: Hello,

As the secretary of an Organization, I sent a notice of meeting via a text message a while a go from my Blacberry Device to about 35members. Abt N500 was deducted yet all my messages were crossed out. What's wrong? Kindly help me to look into this. I want the messages delivered.

Kind regards.

Please send your number via private message.
May I also know the date/time?

JideSM:

Please send your number via private message.
May I also know the date/time?

Dear sir,

Number sent to your mail as requested. The date is today 25th Sept 2013, and the time was 3:50pm. Kindly look into it.

Kind regards.

@jideism almost every week i get #200 bonus from mtn pulse 2 call my so called mtn best friends but i cant just use...It hurts 2 see my bonus expire same day without using it..i realy pray u can help me fix dis

Pls hw much is mtn FAF or is it scrapped also?

Mtn wats wrong with ur internet service?

physise: Mtn wats wrong with ur internet service?

They have done the worst, our greatest fear.

Evening Jide or Tayo,

You guys are doing a good job resolving people problems. Thumb Up.

What happen to BIS Monthly Plan that I can not download files or data that is more than 3MB (Megabytes) using my phone browser, Opera mini or UC browser?

Have called your customer care several times and even went to your walk in center to complain today at Ikeja but still no resolution and I use BB Bold 4 (9780).

I wasted my time, money and lost a lot of business today due to the problem.

Is it not possible for a customer to check the balance of it plan on BIS except using STATUS to 21600 and getting a messages that your plan is still fair?

Why did you set a limit to your downloading on BB phone browser etc to just 3MB which after it will stop downloading? I have done hard or soft reset more than 100 times since Saturday until a tech friend of mine told me what you guys have done to we Nigerians.

Just want you people to know that it is unfair to what you are doing, I mean very unfair.

I will just wait for the plan to finish and remove the sim to put other better network. How do you want me to finish 1.5GB just browsing on my phone without being able to download.

Unhappy Customer ready to port.

websuccess: Evening Jide or Tayo,

You guys are doing a good job resolving people problems. Thumb Up.

What happen to BIS Monthly Plan that I can not download files or data that is more than 3MB (Megabytes) using my phone browser, Opera mini or UC browser?

Have called your customer care several times and even went to your walk in center to complain today at Ikeja but still no resolution and I use BB Bold 4 (9780).

I wasted my time, money and lost a lot of business today due to the problem.

Is it not possible for a customer to check the balance of it plan on BIS except using STATUS to 21600 and getting a messages that your plan is still fair?

Why did you set a limit to your downloading on BB phone browser etc to just 3MB which after it will stop downloading? I have done hard or soft reset more than 100 times since Saturday until a tech friend of mine told me what you guys have done to we Nigerians.

Just want you people to know that it is unfair to what you are doing, I mean very unfair.

I will just wait for the plan to finish and remove the sim to put other better network. How do you want me to finish 1.5GB just browsing on my phone without being able to download.

Unhappy Customer ready to port.

I feel your pain

Please how do i deactivate the Mtn play subscription of guiness world record(GWR).It is deducting my 50 naira each week.Thanks

[color=#990000][/color] please how can i deactivate MTN CNN NEWS Alert on my line is dedulting my money so annoying.even when i move to anoda plan. Dis my number 07069113048

Please,how do I de-activate ''MTN CNN NEWS''?

Idrismusty97: Please how do i deactivate the Mtn play subscription of guiness world record(GWR).It is deducting my 50 naira each week.Thanks

Hi Idrismusty97,
Please send your phone number via private message.

Please help me jidesim.This is the message MTN sent me
" Yello! Upgrade your knowledge this Yello Friday with a one week free trial of Guinness World Records info. Text GWR to 700 NOW! Offer ends 11:59pm 20th Sept'13"
They did not say they will be deducting N50 afterwards.How will i deactivate the service or completly stop your messages because i will never op into any of your MTNPLAY service again.For just 3 message they sent me on guiness world record they deducted N50.And i can get more than 100 messages in google for absolutely free.Please MTN stop this.

dnaka: [color=#990000][/color] please how can i deactivate MTN CNN NEWS Alert on my line is dedulting my money so annoying.even when i move to anoda plan. Dis my number 07069113048

Service is deactivated. Thank you.