all4naija:

There is no need of good through cache cleaning and reset. Just do the follwing.


1. Click 'Start' and select 'Control Panel' from the list.

2. Click 'Programs and features' and select 'Firefox' among the files of the list and click uninstall above to unistall it.

2. Now double-click 'Computer' and double-click 'Local drive c:'.

3. Click on the 'Program Files(x86)' fold and right-click 'Mozilla Firefox' and select 'Delete' to remove it from your system.

4. Open Google Chrome and type www.firefox.com into the browser and download it. Install it.

onegig: oh now you are talking. But the reset to default setting should have corrected that . I guess she used whats called a character encoding setting when viewing her mails. Do this . Go to View | Character
Encoding and it is set to Unicode
(UTF-8 ) when on yahoo mail page. Get back to me.

ifyalways:
Did all that now,still the thing is still there.
Frankly,I'm now worried.

ifyalways: I could not delete about 5 files including "skype" . I got this error message "this file cannot be deleted because its used on Umain"
Could this be a malware? Would check your blog after dinner prep. Thank u

ifyalways: I could not delete about 5 files including "skype" . I got this error message "this file cannot be deleted because its used on Umain"
Could this be a malware? Would check your blog after dinner prep. Thank u

onegig: lol. Nothing to fear. Its actually a setting. Go to your fire fox. Click on the help - about then note the fire fox version. All4naija i was thinking of advising her to uninstal and re install but knowing fully well that the program settings are stored in the registry and temporary folder and thus reinstalling would still yield the same result as the old profile settings will still be used. I would advise she uninstal and use a file and registry cleaner like ccleaner before re installing.

Also ify.. . Login to the yahoo mail and right click on those weird writings. Can you tell me whats the options displayed?

all4naija: The truth is that she is just hurrying the whole process and didn't click remove previous settings during the uninstall and as well didn't uninstal all the Mozilla Firefox at the programs and features. Even she didn't do what I told her clearly. I know she is going to come to that the reason I gave her the link yet she is not doing what I posted.

onegig: lol. Nothing to fear. Its actually a setting. Go to your fire fox. Click on the help - about then note the fire fox version. All4naija i was thinking of advising her to uninstal and re install but knowing fully well that the program settings are stored in the registry and temporary folder and thus reinstalling would still yield the same result as the old profile settings will still be used. I would advise she uninstal and use a file and registry cleaner like ccleaner before re installing.

Also ify.. . Login to the yahoo mail and right click on those weird writings. Can you tell me whats the options displayed?

ifyalways:
When i click on View,it does not give me the character encoding option rather i see "themes,preview pane,line height"
How do i get the character encoding?

ifyalways: @Onegig,you forgot this?
I did not see or know how to locate "character encoding", please how do i get that? Thank you

onegig: immediately you mentioned she was from the middle east i sensed it must have been the character encoding. She viewed her mails which must have contained arabic and thus the encoding style changed or so. I don't know how it works on yahoo though. But try this.To set encoding to view foreign
character sets:
1. In the toolbar, click More
Actions and select Set
Encodings.
2. From the list that appears,
select the encoding that
matches the message’s
content.
Note: Only one character
encoding set may be viewed at a
time. Select the utf 8.

onegig: For fire fox . Goto MENU: View -> Character Encoding
->select Western ISO-8895-1 or utf 8.

ifyalways: Where is the menu located? Gosh,i feel so helpless.
Please can you post a snapshot or something. I cant find either of those things.
This is how my interface is :

onegig: For fire fox . Goto MENU: View -> Character Encoding
->select Western ISO-8895-1 or utf 8.

ifyalways: Ok i got it now,changed to utf 8,got this error message. I clicked ok,logged out and in,still same.

onegig: change it to the western iso stuff i have earlier. Also just refresh the page. No need to log out. If it still doesn't work then you will have to download a char set changes add on for fire fox. I will give you a link soon. At least we narrowed down where the problem is from. So finding a solution shouldn't be far off.

onegig: https://addons.mozilla.org/en-US/firefox/addon/charset-switcher/


http://forum.moztw.org/viewtopic.php?t=23848.

You might have to manually clear your registry of any fire fox entries if this doesn't work. Download this software ccleaner. It ain't your fault that the solution hasn't been found. Its a bug on fire fox. Just suprised its not been fixed as it has been discovered a long time ago.

ifyalways: I no fit kill myself.I'm going to bed.
Thamk you Onegig. Tomorrow is another day.

onegig: let me give you the last advise. Download opera. You will never regret that. Lol. Good night.

ifyalways: Haba,I might not be a computer geek but i can read.
You said i should do this :

1. Press windows(key with windows logo) + R key to open 'Run'

2. Type or copy and paste %temp% into 'Run' and click 'OK'

3. Highlight all the files inside this fold. Right-click and select 'Delete' to delete everything. And, restart your browser.

and that's exactly what i did. Thank you sha

uobimba: hi friends,i tried opening a file in my mini laptop with ms word,it affected other files.d icons on my desktop now reads ms word even my installed softwares.if i try opening d softwares,they display with notations i dont understand,pls wot can i do? Help seriously needed.i will appreciate ur respond

ifyalways: @Onegig,Thank you so much. I'm so far,enjoying my sweet opera.
Team O

onegig: 13 to 15k depending on location. Are you in lagos?

onegig: download this software from this link. http://www.winhelponline.com/fileasso/exefix_cu.reg

Download the file
exefix_cu.reg, and save it to
Desktop. Right-click on the REG
file and choose Merge