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Benin Electricity Distribution Company Is Frustrating My Life by lordkay10(m): 4:51pm On Apr 28
Good day folks. It has been a turbulent period for me since BEDC installed their prepaid meter at my residence. The meter came with 100 units of electricity which the staff told me would be free of charge grin
However, when I made an attempt to top-up the units when it was running low from a vendor, I was told I have to pay for the "free" 100 units before I would be able to top up. I had no choice than to part with 11,000 naira to pay off the 'debt' and buy 5000 naira worth of units for the top-up.

I was told to proceed to the BEDC area office close to where I bought the units to obtain activation tokens being my first transaction on the meter. At the BEDC area office, the customer care agent gave me a series of code to enter on my meter when I get home for activation, and wait for another set of code from the BEDC headoffice via SMS, without which I wouldn't be able to load the top-up tokens I purchased.

After following these instructions, I waited in vain for the final code from BEDC which wasn't forthcoming. I placed several calls to their hotline with some below-par agents attending to me at different points, each with a different method of how to solve my problem. Well, I finally got a competent agent who promised to escalate my case, and wait for 24hrs to receive the code

I finally got the code the next two days but not after making series of threats to their hotline, and I was able to load my top-up tokens. But this is just the beginning grin

Almost a month passed and I would need to top-up again. This time, I opted to do it online via quickteller since my meter has been 'activated'.
I made payment but didn't get my tokens until after 24 hours. I proceeded to load the meter but I got an error message.

I proceeded to call their hotline as usual but no luck this time, my calls keep on getting rejected. I paused for a while and tried again after few hours and I was finally able to speak with agent who told me I need to fill a certain complaint form on their website, after which I would be sent another kind of token from their headoffice

I proceeded to fill the form on their website but the form wasn't submitted because "my meter number does not exist" grin
I tried to get across to the customer care agent again to notify them of the development but their hotline has been unreachable since my last call.
I proceeded to make a google search of their alternate complaint lines(if any) and I was shocked to see that the two other lines quoted on their website, each had 10 digits instead of 11, thereby making those numbers invalid.
I've been in total darkness since then, not because I didn't pay my bills, but for the inefficiency of Benin Electricity Distribution Company cry
Mods, kindly help me take this to frontpage for more views

52 Likes 5 Shares

Re: Benin Electricity Distribution Company Is Frustrating My Life by GboyegaD(m): 7:46pm On Apr 28
Unfortunately, this is one of our major issues. Nothing seems to be working.

19 Likes 3 Shares

Re: Benin Electricity Distribution Company Is Frustrating My Life by PoliteActivist: 7:46pm On Apr 28
Sorry o. That's one of the "taxes" we pay for being in 9ja.
At the root of it is corruption. If it went smoothly there won't exist avenues to steal or receive bribe.
It is systemic. Everything is designed to accommodate avenues for corruption!

46 Likes 2 Shares

Re: Benin Electricity Distribution Company Is Frustrating My Life by toffyz(m): 7:47pm On Apr 28
That company is something else.

Monthly they bring outrageous bill to our apartment in Ado-Ekiti with limited amount of electricity!

Ibadan Electricity Distributed company IBEDC is far more reliable and consistent than BEDC.

I stayed in Ilorin and Ibadan recently, but currently in Ado- Ekiti. The two companies are incomparable.

18 Likes 3 Shares

Re: Benin Electricity Distribution Company Is Frustrating My Life by Firmoceanic(m): 7:47pm On Apr 28
Naso dem de do now o
U suppose ask questions from other people before u started using d supposed free 100 units

1 Like

Re: Benin Electricity Distribution Company Is Frustrating My Life by NwaNimo1(m): 7:47pm On Apr 28
Solution: A Generator!

51 Likes 2 Shares

Re: Benin Electricity Distribution Company Is Frustrating My Life by popweezy(m): 7:48pm On Apr 28
.
Re: Benin Electricity Distribution Company Is Frustrating My Life by michaelpop50: 7:48pm On Apr 28
h
Re: Benin Electricity Distribution Company Is Frustrating My Life by madridguy(m): 7:48pm On Apr 28
Every power distribution company are nothing but criminals. Just imagine having uncompleted telephone numbers on their website just to hide from their duty.

Corruption is the bed rock of all challenges we are facing today as a country.
If I narrate our encounter with Ikeja electricity shocked ground go full.

Brother, I would suggest you contact NERC.

20 Likes 1 Share

Re: Benin Electricity Distribution Company Is Frustrating My Life by bigdammyj: 7:49pm On Apr 28
Noted
Re: Benin Electricity Distribution Company Is Frustrating My Life by AceRoyal: 7:49pm On Apr 28
Nothing, absolutely nothing works in this country at the moment!
Everything is designed to make life difficult and systematically frustrate you!

Nigeria matter don tire me!
tongue

18 Likes 2 Shares

Re: Benin Electricity Distribution Company Is Frustrating My Life by Seniorwriter(m): 7:49pm On Apr 28
I use alternative source of power most of the time.
Can't afford to incur loses in my online trades and dealings just because of the epileptic power supply in Nigeria thanks to our past and present clueless political class. I remember some years ago when Fash Holmes said it wasn't Rocket Science.
...i guess it became Metaphysical science whilst he was the Minister & now that his goons are in power.



@Seniorwriter

9 Likes 1 Share

Re: Benin Electricity Distribution Company Is Frustrating My Life by mannatech: 7:49pm On Apr 28
Its a mojec meter right embarassed

2 Likes 1 Share

Re: Benin Electricity Distribution Company Is Frustrating My Life by slawormiir: 7:49pm On Apr 28
Damnnn niggarrrr
Isoright
Ogbeni be smart in Benin city o...na my state be this
The more you look...the more them go dey loose guard you

2 Likes 1 Share

Re: Benin Electricity Distribution Company Is Frustrating My Life by Ombre(m): 7:50pm On Apr 28
kiss

1 Like 1 Share

Re: Benin Electricity Distribution Company Is Frustrating My Life by Quelme: 7:50pm On Apr 28
BEDC is the worst distribution company in the whole of Nigeria... BEDC wey dey follow Buhari drag incompetence.

Only Sapele road, Ekenwan road, airport road and some few areas within the city centre dey manage boast of 6 hours light a day, other part of the state na darkness....

16 Likes 2 Shares

Re: Benin Electricity Distribution Company Is Frustrating My Life by udoka55555(m): 7:50pm On Apr 28
Ok


You get mind dey pay nepa bill online for this nigeria.....




Seems you just came down from the moon.

18 Likes 1 Share

Re: Benin Electricity Distribution Company Is Frustrating My Life by GeneralPula: 7:50pm On Apr 28
Inform your Governor..

1 Like

Re: Benin Electricity Distribution Company Is Frustrating My Life by GreenWire(m): 7:51pm On Apr 28
Benin electricity is never something to write about right now the house I'm staying along with few tenant we are told to pay 45k monthly.. were just 10 in that compound... sure one day we will break one NEPA man head.

1 Like

Re: Benin Electricity Distribution Company Is Frustrating My Life by blinking001(m): 7:51pm On Apr 28
Frustrate theirs too in return na grin
Re: Benin Electricity Distribution Company Is Frustrating My Life by Kolinakano: 7:51pm On Apr 28
lordkay10:
Good day folks. It has been a turbulent period for me since BEDC installed their prepaid meter at my residence. The meter came with 100 units of electricity which the staff told me would be free of charge grin
However, when I made an attempt to top-up the units when it was running low from a vendor, I was told I have to pay for the "free" 100 units before I would be able to top up. I had no choice than to part with 11,000 naira to pay off the 'debt' and buy 5000 naira worth of units for the top-up.

I was told to proceed to the BEDC area office close to where I bought the units to obtain activation tokens being my first transaction on the meter. At the BEDC area office, the customer care agent gave me a series of code to enter on my meter when I get home for activation, and wait for another set of code from the BEDC headoffice via SMS, without which I wouldn't be able to load the top-up tokens I purchased.

After following these instructions, I waited in vain for the final code from BEDC which wasn't forthcoming. I placed several calls to their hotline with some below-par agents attending to me at different points, each with a different method of how to solve my problem. Well, I finally got a competent agent who promised to escalate my case, and wait for 24hrs to receive the code

I finally got the code the next two days but not after making series of threats to their hotline, and I was able to load my top-up tokens. But this is just the beginning grin

Almost a month passed and I would need to top-up again. This time, I opted to do it online via quickteller since my meter has been 'activated'.
I made payment but didn't get my tokens until after 24 hours. I proceeded to load the meter but I got an error message.

I proceeded to call their hotline as usual but no luck this time, my calls keep on getting rejected. I paused for a while and tried again after few hours and I was finally able to speak with agent who told me I need to fill a certain complaint form on their website, after which I would be sent another kind of token from their headoffice

I proceeded to fill the form on their website but the form wasn't submitted because "my meter number does not exist" grin
I tried to get across to the customer care agent again to notify them of the development but their hotline has been unreachable since my last call.
I proceeded to make a google search of their alternate complaint lines(if any) and I was shocked to see that the two other lines quoted on their website, each had 10 digits instead of 11, thereby making those numbers invalid.
I've been in total darkness since then, not because I didn't pay my bills, but for the inefficiency of Benin Electricity Distribution Company cry
Mods, kindly help me take this to frontpage for more views
no matter the situation, you will never give up!

1 Like 1 Share

Re: Benin Electricity Distribution Company Is Frustrating My Life by Organicist95(f): 7:51pm On Apr 28
Wahala no dey finish for nigeria grin

2 Likes 1 Share

Re: Benin Electricity Distribution Company Is Frustrating My Life by Lovedbyyou(m): 7:51pm On Apr 28
Sorry
Re: Benin Electricity Distribution Company Is Frustrating My Life by The5DME(m): 7:52pm On Apr 28
Nigeria is cursed

1 Like

Re: Benin Electricity Distribution Company Is Frustrating My Life by Algold: 7:52pm On Apr 28
Lol
Re: Benin Electricity Distribution Company Is Frustrating My Life by RingRoadMafia: 7:52pm On Apr 28
undecided

1 Like

Re: Benin Electricity Distribution Company Is Frustrating My Life by Cedarfarms: 7:53pm On Apr 28
Hmmmmmm! Bedc seems to be the worst disco from the lot, no social media presence, no interaction with customers if need be........

OP, I recently installed same meter, while interacting with the installer i realized it comes with alot of baggage, e.g it's a single phase meter so neighbors can have light and you may not have because the line you're connected to is off, then he also told me about the recharge problem and said when I'm ready I should contact him for easy processing, I'd suggest you do same i.e if you still have their contact.......
Re: Benin Electricity Distribution Company Is Frustrating My Life by JackBaueress1: 7:53pm On Apr 28
It is well with you
AlonewitGod:
Am totally heart broken please help:

please my dear beloved NL
I don't want to die in silence I have been trying to keep quit but can't anymore.couple with the level of impersonation going on his forum by one devil called Anthony okeke. With my former video I didn't mention my name.
please forgive me, if I can help myself I won't be begging have been looking for help on nairaland.my name ís ᑎᗯᗩᑎᏦᗯᝪ Celestine . ᖴᖇᝪᗰ ᑌᏀᗯᗴᗰᗴ ɪɴ ᴀᴡɢᴜ ʟɢᴀ ᴇɴᴜɢᴜ. Am 29 years of age. For the past 13 years now have been suffering from quadriplegia spinal chord injury. Am only able to be alive today by grace of God and also because my aging mother look after me but life is now too very hard for us, my mother is diabetic and her health is now worst.My hands is partially affected due to d spinal injure and I can no earn any money because of it. my family have suffered and spend so much on us and is only me and my mother that live in our house here in the village no one else here to help. am suffering from serious UTI infection because I can not get proper treatment and because am not able to get catetherised regularly. we find it hard to feed or buy drugs and healthcare treatments like surpositry, catethrers, suporssitory bowels stimulations,aldut pampers etc. Please am calling upon well meaning Nigerians to please have mercy and help us, please nothing is too small nd to NGO that can accept my condition please. Almighty God bless you, more details.

3 1 7 1 7 8 6 2 5 0
Nwankwo Celestine...D
First bank
For Whatsapp video call verification call thɪs number 0 8 1 1 6 5 9 1 6 6 4
The below picture is my unproperly treated bed sore

2 Likes

Re: Benin Electricity Distribution Company Is Frustrating My Life by Luigi02(m): 7:53pm On Apr 28
Report to your local police. They'll deal with them for you
Re: Benin Electricity Distribution Company Is Frustrating My Life by RingRoadMafia: 7:53pm On Apr 28
JackBaueress1:
It is well with you

He is a scammer

2 Likes

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