yaki84:

What this means is that the KYC form will fill ia just another of those long administrative path that leads nowhere.
Can't banks call the customer involve since it's intra-bank issue??

sexyking1:
your case and his aint the same. If they temper the customers acc without his permission, he will sue the bank

yusluvad:
See ignorance, the bank will never touch that money...

Zino1011:
the only ignorant person here is you.

Abd15978:
kindly request to call back ur transaction through police report. your money wil be reverse in 3 days

Macolapablo:
Good afternoon comrades. Please, forgive me if I am in the wrong section.

I made an Erroneous Transfer on the 6th of January from my Gtbank account to another Gtbank account. I went to the bank to complain and I was given a form to fill. Infact, I was told the account has been blocked so there's no way the owner can withdraw the money. I was expecting the customer care official to move my money back since it has been verified that I did the transfer truely.

The funniest reply I got was that I should go and pray to God to touch the owner of the account. ABEG, WETIN CONCERN GOD with transfer? Please, any idea how I can get my money back?. Your advice will be appreciated. It's just 30k

Righteousness2:
When the word of GOD tells you " Prayer is the Key" ! You think it's a Joke.

You need to Heed to their Admonishment and go and Pray, because the bank will not make transfer for the guy. They have done what they are to do which is to block the guy's account.

You need to Go pray that the guy visits the bank , so he can be made to refund your money.

Babalakin:
send them an email and tell them if nothing is done within 3 days you will contact the consumer protection department of CBN.. they will sharply send you your money. That's the trick

linearity:


The banker is telling you the truth and that is how it works to obtain a faster resolution.

It is only you that knows that, it was erroneous at this moment, the bank does not know. They don’t even know if you are there to illegally reverse a transaction after goods and/or services have exchanged hands.

Therefore, they need the cooperation of the other individual, he must also agree that the money was not earned and must agree to the reversal for you to quickly get your money, otherwise it becomes a contested case that may require you guys going to court.

The bank should not have blocked the guy’s account, if he goes there and threaten them, they will lift the hold. Banks need a court order before they can block any one’s account, you can’t just show up at a bank and have them block another person’s account, the guy can take them to task.

Just pray that, the guy agrees that is is indeed a mistake, otherwise you will be spending additional money for police case and court case….and it will take a while before you get your money back.

brain54:

You don stay abroad before?

iamL:


Which country abroad will temper with another persons account without consulting the owner in the name of error?

Some of una go just lie to form big online.

mixta140:

Hear nonsense wey you dey talk na... you mistakenly sent money to someone and them give you back sharply... hear nonsense... you sef fit do am.... mumu talk..
Na you go first travel out na

freshalien:


You do know that it is not only Nigerians in Nigeria that have access to the internet right? To show how myopic you are, you don’t even know there are foreigners here on Nairaland everyday both as registered members and visitors as well.

illicit:


Lol ontop 30k

How much will lawyer collect

Babalakin:
send them an email and tell them if nothing is done within 3 days you will contact the consumer protection department of CBN.. they will sharply send you your money. That's the trick

freshalien:


There is no point trying to convince the unlearned and/or unexposed, they would never get it. It is like pouring water on a stone, it would never absorb it.

Valuc:
Most people asking for recall for a transaction was maybe a business gone wrong, then they frame it and say it was an error .. well I dont blame the guy... He doesn't work in the bank and as suc doesn't know the procedure for recalls .. just ask they have told u... Pray make person wey get account show up if not the money will be there .. rhough there is a certain amount of days it will stay... If the person doesn't come it will be moved back to you.. so op.. nobody put gun for ur head to type another number, the person name show.. u didn't confirm.. u went ahead and put ur payment pin then press confirm.. now u dey find who u go stress... Alaye just go and be praying... Am telling u too

freshalien:


You do know that it is not only Nigerians in Nigeria that have access to the internet right? To show how myopic you are, you don’t even know there are foreigners here on Nairaland everyday both as registered members and visitors as well.

freshalien:


My bank officer did it when I filed a complaint about a wrong automatic debit on my account by some company. Right there in front of me the oyibo lady reverted the transaction and I got my money back.

Also, why would I want to impress anyone on a faceless forum? I hope you know not only Nigerians visit this website.

freshalien:


My bank officer did it when I filed a complaint about a wrong automatic debit on my account by some company. Right there in front of me the oyibo lady reverted the transaction and I got my money back.

Also, why would I want to impress anyone on a faceless forum? I hope you know not only Nigerians visit this website.

Antoeni:
List of 5 worst Governors in Nigeria

1. Dr Okezie Ikpeazu
2. All Yahaya Bello
3. Ortom
4. Godwin Obaseki
5. Dr. Okezie Ikpeazu

Dr Okezie Ikpeazu Will Top it Whether in Ascending or Descending Order.

LegacyB:

Better don’t let the devil use you. It won’t solve anything than making the staff look bad.

Babalakin:
send them an email and tell them if nothing is done within 3 days you will contact the consumer protection department of CBN.. they will sharply send you your money. That's the trick

freshalien:


My bank officer did it when I filed a complaint about a wrong automatic debit on my account by some company. Right there in front of me the oyibo lady reverted the transaction and I got my money back.

Also, why would I want to impress anyone on a faceless forum? I hope you know not only Nigerians visit this website.

mrksquare:



So are you opining that if a bank official mistakenly credit a customer's account with millions as we've had cases in Nigeria, the bank needs the consent of it's consumer before the said transfer can be reversed?

LordIsaac:

In saner climes, you'd sue them and get redress. Here, citizens are advocating for "prayers". Africa ehn, especially Nigeria, it will take the extinction of five generations before we can get anything right. I'm just sad at this response.