₦airaland Forum

buske:
This is not an 08 corolla!

ignorance

integrity7702:
Dear All,

Pls help me beg Mr Pristine to return the vehicle currently with him today with the headlamp, clutch and brakes fixed.

On 21 August 2017, a vehicle was given to Mr Pristine on a Monday with an agreement to deliver it on Friday that week. I had told him from the first instance that the reason I was repainting the car was simply because of its bumper. I didn't ask him to deliver it on Friday. He told me it would be delivered on Friday. He missed this deadline.

When the 1st vehicle came back I observed that the bumper started peeling some days later. The bumper of this first vehicle is yet to be resprayed.

I have paid him N114,000 so far for the two vehicles. We agreed that he'll receive N65,000 for the first vehicle and N55,000 for the second vehicle.

He was given a second car on the 28th August 2017 and he promised to return it on Friday that week. He met this deadline as the car was returned. However, he requested that I should pay N4,000 to repair the roof of the car. When the car came back, it was still leaking. When I returned it days later after I observed it was leaking, I was asked to come and pay N10,000 again in addition to the N4,000 (making N14,000). I refused and asked that the car be returned to me. I then asked another panel beater to rework it for N7,000.

Few days later I observed that a particular part of the car paint had started cracking. I asked that they respray it. It's necessary to also mention that the part that was cracking was the major reason why I asked the whole car to be resprayed and I told him this before he picked this second vehicle.

He asked his staff to pick up the vehicle. The staff called me later that day to say that the clutch of the vehicle was faulty. This was a car that was being used daily but I pulled it out for them to rework. I simply asked him to get my car fixed and returned ( since I wasn't sure of why it was damaged within hours of his taking it from my house). He was to return the vehicle by Sunday evening (17/09/2017) latest.

On Monday when I didn't get the vehicle and was only getting excuses, I asked his staff to return the second vehicle. His staff told me that the vehicle's headlight was damaged and the bumper was damaged as well. He asked me to send N15,000 to repair the clutch. I told him to wait for my own personal mechanic to come and assess the situation of things and fix the clutch. When my mechanic left, he told me the fault arose because whoever was driving it was not clutching properly when changing gears. He fixed it and asked me to give him anything. My mechanic later said that N2k would be ok (vs N15k that Pristine charged).

This morning, I begged Mr Pristine to return my car with the clutch and headlight fixed. He told me that not only was the clutch faulty but that the brakes were now faulty as well. A member of my family that was to use the car was expending over N4k daily on cabs ( I can send him the evidence) because of the fact that the vehicle was not made available for the person's use since last week (excluding SatUrday and Sunday). Everyday the vehicle remains with him, we would be incurring this cost which I have told him about for days now.

Pls help me beg him to return the car today intact and sprayed. I am also concerned that they may tamper further with the car if it keeps staying with them. Clutch damaged last week. Brakes faulty as at today. By tomorrow, what would have happened?

my own vehicle was peeling right in his workshop. Please go and pick your vehicle yourself. As for me, I'm sending mine for another spray job cos he messed the car up. He uses an idiot as a panel beater. I bought left side of my headlamp which costs 75k. He broke the hook where it screws into the body of the car. The hook of the chrome under the light was broken. He put a very visible screw on top of the bumper. Please go and take your car.

For Nissans and infiniti, the notorious source of oil leakage is the oil cooler O-ring

MrPristine:
For reasons best known to him, he is exaggerating the whole issue and misrepresenting the facts. Yes there were a couple of minor blemishes on his vehicle by the time we finished it which is not unusual. What happens in this circumstance is that those errors are corrected and redone but in a circumstances were you have a customer that is in a hurry to collect his car, you are not given the time to correct the errors as was the case in this matter. He misrepresented the facts when he claimed his car spent seven days with us instead of four. The fact is that I told him that it will take five days to get it done, he said he wanted it in four days and my response was that we will try. He dropped off his car on a Monday and we were supposed to deliver the following Friday however it rained a couple of times during the week which slowed down our work. I even called to let him know of the problem with the rain and told him that the car won't be ready till Saturday. On Saturday morning before my boys were able to do the finishing touches on the car he got to my work shop and started criticizing an unfinished work. I explained to him that we still needed to do the finishing and make some corrections and he agreed to come back later in the evening to pick up his vehicle. I later called him after we had done the finishing to come and pick his vehicle and he responded by telling me he couldn't make it till Sunday morning which I obliged to deliver it to him on Sunday morning despite the fact that we don't work on Sundays and I was supposed to be in Church.

I will admit that at the point of delivery there was a couple of very minor blemishes that you will really need to scrutinize the car well before you observe it. The choice I had was to either correct the minor issues which will delay delivery by another two days and upset his travel plans or deliver his car and let him decide if he wanted it like that or the travelling was more pertinent.

The point to note is that no one not even car manufacturers can guarantee a perfect job directly out of the Oven. Blemishes are a normal part of the paint process, what we do as professionals is to reduce the occurrence of blemishes by mitigating against it and to correct them if and when they occur. But in an instance when a customer puts you under tremendous pressure to deliver within a certain date, you may not have the time and the liberty to correct these blemishes and that is what happened in this case.

At Pristine automobiles, customer service excellence is my watch word and I take pride in satisfying my customers but in the event I am not given the opportunity to make amends, there is not much I can do. Thanks for taking time to call me out.

it's sad an adult like you resorts to. Lies. U told me my job would be done in 5days over the phone. I came to you with the car. After inspection, u said car did not need panel beating work. I asked for 3 days. You voluntarily said you would get it done in 4days. I accepted. Car came out on the 7th day. How did I mount pressure on you. 7th day car came out rougher than it went in with so much gloss all over it like it were a susbstandard Chinese product. God will surely pay you back. Continue in your lies.

He has a shade where he prepares cars for spray job and where he keeps them. If his oven booth is functional, what's his business with rain. Is the booth not supposed to dry the paint at a set temperature. He uses oven bake and yet there were sand and dust particles embedded in the paint work? This is the first sad review I'm giving on nairaland. I have had very good dealings with a lot of nairalanders. I'm just doing this to save others the headache.

menokela:
How about adding pictures so we could see. Will go a long way and save others the pains

if you want to depend on pictures, you will have full regrets because they don't fully capture the condition of the car. Picture will not show u the gross unevenness in his work. Please u can give him a trial and I will assure u, ur lamentation will be loading.

MrPristine:
For reasons best known to him, he is exaggerating the whole issue and misrepresenting the facts. Yes there were a couple of minor blemishes on his vehicle by the time we finished it which is not unusual. What happens in this circumstance is that those errors are corrected and redone but in a circumstances were you have a customer that is in a hurry to collect his car, you are not given the time to correct the errors as was the case in this matter. He misrepresented the facts when he claimed his car spent seven days with us instead of four. The fact is that I told him that it will take five days to get it done, he said he wanted it in four days and my response was that we will try. He dropped off his car on a Monday and we were supposed to deliver the following Friday however it rained a couple of times during the week which slowed down our work. I even called to let him know of the problem with the rain and told him that the car won't be ready till Saturday. On Saturday morning before my boys were able to do the finishing touches on the car he got to my work shop and started criticizing an unfinished work. I explained to him that we still needed to do the finishing and make some corrections and he agreed to come back later in the evening to pick up his vehicle. I later called him after we had done the finishing to come and pick his vehicle and he responded by telling me he couldn't make it till Sunday morning which I obliged to deliver it to him on Sunday morning despite the fact that we don't work on Sundays and I was supposed to be in Church.

I will admit that at the point of delivery there was a couple of very minor blemishes that you will really need to scrutinize the car well before you observe it. The choice I had was to either correct the minor issues which will delay delivery by another two days and upset his travel plans or deliver his car and let him decide if he wanted it like that or the travelling was more pertinent.

The point to note is that no one not even car manufacturers can guarantee a perfect job directly out of the Oven. Blemishes are a normal part of the paint process, what we do as professionals is to reduce the occurrence of blemishes by mitigating against it and to correct them if and when they occur. But in an instance when a customer puts you under tremendous pressure to deliver within a certain date, you may not have the time and the liberty to correct these blemishes and that is what happened in this case.

At Pristine automobiles, customer service excellence is my watch word and I take pride in satisfying my customers but in the event I am not given the opportunity to make amends, there is not much I can do. Thanks for taking time to call me out.

all lies. You call them minor blemishes. My car was with you from Monday to Sunday, yet you still had corrections to make. God knows I exaggerated nothing here. I pointed out all your huge errors and you turn out now to call them minor blemishes. Why didn't you call them minor blemishes when I showed you all the nonsense you did. You kept quiet cos you know you did a horrible job. As at Saturday I came and screamed, what was your response over the phone. That u had not seen the finished job. Now u said I complained over an unfinished job. U promised to rectified the issues and actually called in the evening that everything was rectified. When I came to pick up on Sunday, what did I see. I showed u all the obvious errors even a roadside painter wouldn't do. U couldn't talk. Truth is that u are not who or what you claim you are. You don't know the job and lack supervision over your boys. You are deceitful. I pity your next victim.

Gridlock:
Wow, @chukel it was that bad? @PastorKun what do you have to say about this?

yes it was. Very bad that for the first time I was shouting on top of my voice at my elder. I couldn't believe my eyes. The car had door dings I wanted him to smoothen out and some scratches. Now it looks like what a road side painter did. Of course I'm taking the vehicle to another place to redo the work. I'm not talking of the headlamp whose plastic hooke that holds the screw, his panel beater broke. The chrome under the headlamp, he broke the hook too. Just ask the price of infiniti Qx4 headlamp, u will understand my pain. The only dent was close to the fuel tank cover. There was no evidence of the inside trunk panel removed to hit out the dent. Instead he used filler to fill it up as if he was plastering a house with cement. Of course that area is visibly swollen. The other vehicles parked there did not get any different treatment from mine. So, be guided.

okeyisyma:
Please bro give me d cost to tidy this camry, check the pictures. It's urgent

better respect yourself and go elsewhere if you don't want to cry

Gridlock:
@PastorKun/@MrPristine I assume your quote of 80k is for the generic outside painting. If I want the stripdown treatment for my Xterra, what would the cost be, and how long will it take? I am the kind of person who would appreciate the difference.

don't try it. you will be full of regrets.

chukel:
Pastor kun, I have followed this thread from inception. Now I want ur service. I no longer see ur number. Please i need to discuss with you. Want to bring my car from abuja. Waiting.

i normally don't do this. but this is just to prevent others from making the horrible mistake i made taking my tokunbo SUV to pristine autos. i regret ever stepping foot there. there is nothing professional about them. my vehicle stayed there for 7 days as against 4 days despite the fact it didn't have dents. the work was very rough. they ended up giving the car dents and rough body with their filler. paint started peeling from their workshop. i paid for oven bake, but i think its not functional. the owner was never around to supervise the work done by his boys. i'm in pains. he messed up my car. advise to whoever intends to go there is to desist from such till they get their acts together.

GAZZUZZ:

Ready when you are. Give me 5days notice

notice started 3days ago

hiremyminivan:
But see also https://www.nairaland.com/2251554/please-advice-best-route-lagos

This is what I mean

very succinct. Thanks. My map takes me thru shagamu/benin/auchi/okene/lokoja/abuja. I wish to go this route. God is good took the akure the route and the road was horrible. At last made the journey longer.

thebigkendo:
Lagos to ABJ is good with Google map and am you will definately meet "good is good" and the likes on the way no need going to the park..

OK, thanks. Google map takes me thru Benin. But the route God is good took while coming was nothing close to Benin. And the road is horrible.

GAZZUZZ:

the Roads are evil, enter flight

very bad roads. Wasn't funny when coming. And I wouldn't want to go through that route again. I don't mind a longer one

hiremyminivan:
If you want to follow the commercial route then don't input lagos abuja
instead
input lagos - and all the major cities that you will pass through to abuja
any other system will give you a route the computer judges as best and not the route used by the rest

I may need help on this. Which major cities are we talking about.

Gazzuz, I love this ending. I'm bringing my non compliant car for Eze's touch of anointing. I need the interior to be born again.

obekediamondfuto:
nice write-up man, ph is not smiling for the gullible oh, Dem don collect me for hold up there before. seriously I had to negotiate for thm to forgo my phone. Google maps have proven to be the best, although if u really want to see their flaws try travelling from imane I'm kogi state to anywhere in the west or south, sometimes u will find that the suggested road on Google map either hasn't been in use for like a century or it has been closed. they need to update it or something. mehn na xo I take find myself almost entering bush @ 10pm one fateful Sunday...... wasn't funny @ all. thankfully as people deserted the road, robbers also did the same

what I do now..... when plying a new route, I just join a convoy of Toyota hiace buses while using my map as confirmation, so if I see two roads ahead I tactfully check maps and confirm which route driver is taking. before u enter warri instead of bayelsa

I'm planning on lagos- abuja in a few days with the help of Google map. Are u saying it won't be reliable cos I will surely pass kogi. Or should I respect myself and go to God is good and follow the bus going to abuja behind.

Please for your professional and top notch ac work, mosbus is the guy to call. Engaged his services and I must say I'm all smiles. From my experience with ac issues, it may be too early to commend him. But when u see a perfectly done work, you will know. Car ac restored to factory condition. Chills extraordinarily. System was vacuumed and recharged to specification using his Ecotechnic ECK 1500-N8 automatic refilling and recycling machine for car air conditioning. I'm really impressed. Nigerians are doing well. Just praying I get this satisfaction from the paint job I will do at pristineautos. Kudos moses. I will recommend people to you.

chukel:
I need these parts generally used by Nissan /infiniti vehicles. It's an oil cooler seal

I'm a very happy client at last. Autopartz was able to get me the parts, deliver to my location at almost half the price of what the only seller who had it in Ladipo offered me. I commend them highly. But I must point out their deficiencies so they improve.
1. They need to put their contact numbers here.
2. They need to upgrade their website or in the interim make full use of whatsapp, telegram and other social media app for easy accessibility and wide coverage.
3. They have to let people know what they do and how they operate. I never knew the parts would be delivered to my location and payment was on delivery. I want to also say the part delivered fit perfectly and works well. Kudos.

murphyibiam15:
Afikpo man from Ebonyi upturning the fraud of a formal VC an Nsukka man from Enugu

so far he's doing it in the interest of the university he should go on.. impunity and nepotism must be wiped out.

learnt the formal VC mostly admitted Enugu indigenes during his tenure as VC

it's former not formal

I don't know how you operate. U don't have any phone number, don't respond promptly via email. Ur website has lots of flaws esp on smart phones. How does one even reach u effectively

Autopartz:
Please check your email box. We have replied you.

I replied too. Pls send me location. And number to contact u with

computerglobal:


cc:Boss gazzuzz nurey diportivo princetom1 chukel

don't worry boss. I avoid flooded vehicles like plague. At least u run VIN for me

Drumigba:
I have almost a similar problem but mine started after replacing my drive shaft. The transmission started acting up with some jerking and sometimes when I accelerate it seems am firing on neutral gear then all of a sudden speeds off. some mechanic said I pulled the shaft when vehicle was warm as I can relate that. Is my gearbox gone bad? Its a toyota highlander 2005.

just start gathering money for new transmission. I have gone this exact Road before.

I need these parts generally used by Nissan /infiniti vehicles. It's an oil cooler seal

diportivo:
u wanna open can of worms abi

ph oil seller won't like this ur verdict o

but that's the truth. Discovered it in 2012. It's 5w30 mineral oil. It is not synthetic.

GAZZUZZ:
sir are you saying this oil is not synthetic?

https://images-na.ssl-images-amazon.com/images/I/31eZzEBEtSL._SL500_AC_SS350_.jpg

this is not synthetic o.

Please where in lagos can I get Nissan /infiniti parts dealer that stocks new parts. In fact I need O-rings or seals
CC; Costee
Kingreign
Osama10
Autopartz
Nisspart
GAZZUZZ
Mayor2013
Honmusa
Nurey
Diportivo

icecool12:
Hi sir

Do they sell used tires at Owode too?

Thanks.

yes. I bought 2 grade A 245/65 R17 tyres for 16k. That's 8k each

Pastor kun, I have followed this thread from inception. Now I want ur service. I no longer see ur number. Please i need to discuss with you. Want to bring my car from abuja. Waiting.

So yesterday, I had the need to go to owode after Ladipo failed me. I must say Tpound is a very kind gentleman. I contacted him and we met for the first time. Took me to owode and made sure I bought 80% of the parts I needed. The better part was that the parts were far cheaper than Ladipo. Only ish is that the market is a bit far. Will I go again? Yes, if the need arises.
I use this opportunity to further show my gratitude to Tpound. Thanks a lot.