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JideSM's Posts

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PhonesRe: MTN Customer Care Thread by JideSM: 6:13pm On Nov 23, 2015
Dear Kkon, I have just deactivated the service for you. All inconvenience is regretted.

kkon:
Pls can u unsubscribe me from fb weekly chat plan and every oda plan dat is eating up my airtime and also those numerous unsolicited msgs. Tnx 08063432061
PhonesRe: MTN Customer Care Thread by JideSM: 6:05pm On Nov 23, 2015
jonmu:
i need mtn configuration settings on 08066864144
sent settings 2 3888 yet no reply.. I really need d settings so i can browse . Thankz
Y'ello Jonmu, I am sorry about the delay from 3888. I have sent the Settings to you via SMS. Please confirm receipt here.
PhonesRe: MTN Customer Care Thread by JideSM: 5:38pm On Nov 23, 2015
xavi4chizzy:
Hello mr jide..
Mehn! Am really annoyed with this, i opt in for mtn
quick facebook in which mtn deduct #5 everyday from
my acct. But i tried to deactivate it, it wasn't
successful, i called the customer care several times i
was told to dial *510*22#. Whenever i dial it, what i do
get is welcome to facebook... Mehn! It's annoying! this
is how mtn keeps eating #5 everyday from my acct,
without option to stop it. I don't know whether u can
help on this, 07067884719 That's my number.
I am very sorry about this experience. I have just deactivated it for you from here.
PhonesRe: MTN Customer Care Thread by JideSM:
southernbelle:
done that, still didn't stop

thanks.
The service has been deactivated
PhonesRe: MTN Customer Care Thread by JideSM: 8:33am On Nov 21, 2015
southernbelle:
please i need to de-activate facebook daily.
Kindly dial *510*22# or send your phone number for assistance
PhonesRe: MTN Customer Care Thread by JideSM: 8:30am On Nov 21, 2015
Kraspo:
Good evening Mr Jide SM. Please
unsubscribe me from mtn brain buster
service. It deducts #20 from my line
every four hours. It is very annoying
please. This is my number
08060028105.
Thanks in advance
The service has been deactivated on your line
PhonesRe: MTN Customer Care Thread by JideSM: 8:28am On Nov 21, 2015
TheGoodJoe:
Please Mr Jide, do the same for me. I do not know the services that is draining my money, it makes me use another sim instead of the MTN I prefer and trust.

08136204840.
The services has been deactivated on your line
PhonesRe: MTN Customer Care Thread by JideSM: 8:26am On Nov 21, 2015
Bobbybube:
good day Mr. jide. I believe there's a mix-up somewhere. Mtn tru talk goes for 20 kobo per second while Mtn tru talk plus is 11kobo per second after the deduction of 5NGN from the 1st call daily.
As a matter of fact it was always like that until recently, I noticed there was a change. please confirm and clarify me. thanks
The MTN TruTalk is the default prepaid tariff plan that allows you to enjoy a flat rate of 20 kobo/sec for MTN2MTN calls and MTN to other networks from the very first second plus other exciting products and services.

• Introduction of 100% bonus on recharge for all TruTalk customers.
• Introduction of N12 flat rate for all local calls, on-net and off-net

While on the MTN trutalk plus, N5 daily access fee and 11k/sec to calls
PhonesRe: MTN Customer Care Thread by JideSM: 8:23am On Nov 21, 2015
abbeycom101:
Hello Mr. Jide, Kindly unsubscribe me from the MTN unscrupulous services: caller tune, Facebook weekly, music plus, sports. Etc 08035476633.

God bless you
Your issue has been resolved, to deactivate the callertune, kindly text NO to 4100.
PhonesRe: MTN Customer Care Thread by JideSM: 5:34pm On Nov 20, 2015
Sylverson:
Dear Mr JideSM, I sincerely appreciate your effort,I receive your feedback that I should send my number as private message to you to help me deactivate or unsubscribe from mtn Facebook daily, but I can't get the link ,pls sir this is my number 08034664890,thanks in anticipation
The service is no longer active on your line, i can see you called 180, sorry for the inconvenience
PhonesRe: MTN Customer Care Thread by JideSM: 1:13pm On Nov 20, 2015
ismailaja:
plz kindly remove me out of music+ on 08139333437
Hello ismailaja, kindly note that the service has been deactivated as requested. Regards
PhonesRe: MTN Customer Care Thread by JideSM: 1:10pm On Nov 20, 2015
donlexph8:
What can I do, mtn keep removing my money instead of feasting on my myb, what can I do
Hello donlexph8, apologies for this experience. Please provide your mobile number via PM for checks. Regards
PhonesRe: MTN Customer Care Thread by JideSM: 1:06pm On Nov 20, 2015
Sylverson:
good afternoon Mr JideSM,pls sir ,I have dialed the code you instructed Me to use to deactivate the mtn facebook daily ,after the confirmation that the service had been deactivated, yet I receive a message this morning that #5 had been deducted from my account again ,pls come to my aid
Hello Sylverson, i'm deeply sorry for the inconvenience. Please send your mobile number via PM for assistance. Regards
PhonesRe: MTN Customer Care Thread by JideSM: 1:01pm On Nov 20, 2015
Rajman45:
Why is my mtn charging more than #27 per minute in better talk plan. Pls u people should stop it o.. 07036837968
Hello Rajman45, kindly note that all calls are charged at the same flat rate of N24/minute (40k/sec) from the bonus and main accounts on MTN Beta Talk. Regards
PhonesRe: MTN Customer Care Thread by JideSM: 12:58pm On Nov 20, 2015
Bobbybube:
please I need help. my airtime keeps vanishing without any notification or reason. I heard it could be music+ but I'm unable to "un-subscribe".
Secondly,i'm on tru talk+ and it's supposed to be about 6.6NGN per min(after the deduction) but I can hardly make 5 min call with 100 NGN..
i'll be most grateful for your assistance.. 07032390472
Hello Bobbybube, so sorry to hear this. Kindly note that the service has been deactivated as requested. In addition, kindly note that all calls on TruTalk + are billed at the rate of 20k/sec. Regards
PhonesRe: MTN Customer Care Thread by JideSM: 1:19pm On Nov 19, 2015
Sylverson:
Good morning Mr JidesM, can you kindly help me deactive dis MTN Facebook daily, my line is always charged #5 everyday for service I never use and it so annoying cos i see nothing useful with that service
Pls be of help as the customer care are not picking my calls,this is my 08034664890
Dear Sylverson, thank you for your request. Please dial *510*22# and select Deactivate option to unsubscribe from the service. I will appreciate your feedback.
PhonesRe: MTN Customer Care Thread by JideSM: 6:52am On Nov 19, 2015
gidjah:
Pls sir, i subscribed for BBlitweekly on my MTN line since morning 18th nov 2015,i was told the message is been processed,but uptill now, no activation yet,pls help me activate it,as i am really getting frustrated about it.my number is 08036444440:.thank you sir in anticipation o
Hello gidjah, i'm deeply sorry for the inability to use the service. kindly confirm if the service is active now. Regards
PhonesRe: MTN Customer Care Thread by JideSM:
...
PhonesRe: MTN Customer Care Thread by JideSM:
Adinije:
Hello Jide, I did sharensell of #210 airtime from 07031518109 to 08160271310 on 7th of Nov. The money was debited from account but was not credited to the supposed recipient. I have called customer care countless times yet it was not resolved. Pls help me.
Hello Adinije, apologies for this experience. Checks on the recipient's line revealed that the transferred amount was received the same day @ 9.05pm. Regards
PhonesRe: MTN Customer Care Thread by JideSM: 1:00pm On Nov 18, 2015
fadekemi7:
Hello Jide SM, pls and pls remove my number 08039433884 from an unsolicited SMS sending plan,which usually deduct 10 naira up to 3 to 5 times daily for sending SMS I know nothing about, its frustruating, pls and thank you
The service has been deactivated on your line
PhonesRe: MTN Customer Care Thread by JideSM: 10:17am On Nov 18, 2015
Rajman45:
Pls can you kindly remove me from this musicplus data. My number is 07036837968
The service is no loner active on your line, sorry for the inconvenience.
PhonesRe: MTN Customer Care Thread by JideSM: 10:15am On Nov 18, 2015
feeloscar:
Could you please get me off Facebook weekly and mtn music plus. My phone no is 08030510568.Thanks.
The services has been deactivated
PhonesRe: Help Help Help....... by JideSM: 9:30am On Nov 18, 2015
Ay04z:
My mtn Sim not browsing help...
Hello sorry to hear this, kindly state your type of device and the error message for assistance
PhonesRe: MTN Customer Care Thread by JideSM: 9:06am On Nov 16, 2015
boldan:
Good day all,
How do I check my balance on my monthly subscriptions. To subscribe, I load 1000 naira recharge and I send BBC to 21600. How do I check my balance.

2. Are there cheaper data plans valid for a whole month. If there are, how much are they and how do I go about checking my balance.

Thanks
For the blackberry plans it is STATUS to 21600 and it would tell if you are within fair usage threshold. For data bundles it all depends the amount of MB you are buying and how you use them. You can dial *123*3# to see them.
PhonesRe: MTN Customer Care Thread by JideSM: 8:40am On Nov 16, 2015
Godwin978:
i had 100 NAIRA ON my sim before i could check my acc bal.i saw that 100naira has been removed what wil i do to stop this from mtn? last time i experinced this sim prblm and i emailed them they pleaded me it wont occure again.now it has happened again this the no 08104631102
You were billed for the MTN Music+ service which was active on your line. It has been deactivated to prevent further charges.
PhonesRe: MTN Customer Care Thread by JideSM: 8:38am On Nov 16, 2015
rangis:
Hi,, pls MTN takes my money overnight and i dont know whats the cause..can you pls help rectify this? Its so frustrating 07066537861
It shows that you were charged for the active MTN Music+ service on your line.
PhonesRe: MTN Customer Care Thread by JideSM: 8:24am On Nov 16, 2015
aaaosas:
JideSM :

I request to help me unsubscribe mtn music+,
around this time last month it worked, but since last week. the deduction have commence again, when I did not subscribe for music+.


please help me to unsubscribe again from mtn music plus. tried sending stop to 5900 but keep getting "un subscription failed due to end user did not subscribe the product" and the code 7801 which also deduct my money please my number is........08064343455.
thanks
The service is no more active on your line.
PhonesRe: MTN Customer Care Thread by JideSM: 7:54am On Nov 16, 2015
manufos:
MTN Musicplus is just one of the reasons for that huge fine.

I would like to unsubscribe from the MTN musicplus service 08064192217
The service is now inactive.
PhonesRe: MTN Customer Care Thread by JideSM: 4:47pm On Nov 12, 2015
Y'ello Enocho, sorry about this experience. Please mail your phone number and some other affected MTN Phone numbers. Kindly include your full address and phone type.

enochogaga:
pls in my area the MTN network is really
bad,imagine downloading with H+ is 18 -
25k/s.
pls I live in igbogene yenegoa bayelsa state
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PhonesRe: MTN Customer Care Thread by JideSM: 4:32pm On Nov 12, 2015
Y'ello Abbey, sorry for the delay. The service has been deactivated for you. Thank you.

abbeycom101:
Pls kindly deactivate me from all services on
08032665513. Thanks sir
PhonesRe: MTN Customer Care Thread by JideSM: 3:39pm On Nov 12, 2015
Sorry for the delay. Your request has been granted. Thank you for your time.

h2hasmond:
Please help me. MTN is deducting #100 anytime I recharged my phone. On the pretence that I subscribed to MTN Music plus. I have texted STOP to 5900 but the deduction is not stopped. Immediately I recharged the deduction will done. Please I don't need such services. Thanks. My mobile number is 08032474300.

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