₦airaland Forum

Godwin978:
I subscribed for 500naira for 500mb I didnt do anything than signed up for instagram before I could realize my phone could not open a page.when I checked the data balance is 0mb am seeing.I don't know if am dreaming. *567*3*3# is the code i used to checked it
please let me know if there is any other code that can be used to check it

lalasticala

puskin

honsule

Hello Godwin. I sincerely apologize for the data issue you are experiencing. I am already following you, please send me your phone number through PM to enable me follow up on the issue.

You can find me through the thread https://www.nairaland.com/1379574/mtn-customer-care-thread or even faster on Twitter @MTN180

Y'ello, please note this service is the MTN auto sim back up. Incase you loose your sim contacts, we will restore it to your phone. You can text STOP to 307 to opt out of the service.

gerald01:
Please Jide,i got this information now from mtn;

Y'ello, Your microcredit will expire in 10/09/2015, kindly recharge your Mobile to avoid Service Interruption.

I hope they won't deduct any money from me ooh. If they will,kindly deactivate me because i didn't register for anything...08162045757

Thanks![color=#990000][/color]

Y'ello, you will be contacted shortly for a pin reset.

endtime1:
pls help me reset my Mtn share n sell pin
0816 261 7893

Y'ello, please send your phone number to enable me assist you.

deeptechcool:
pls, i did as you instructed the guy above but the response was, 'unsubscription failed due to end user did not subscribe the product. Wat should i do?

Y'ello, thank you for your Idea, We will love to hear more. Please submit a proposal on the link below and you will be contacted by the unit in charge.
http://proposal.mtnonline.com/

jokhen10:
Mr jide sm...I have a mind blowing idea that I deveLoped..its a brief but powerful emotion ladden words woven around Mtn's core messages for branding purposes that I want Mtn to use thanking Nigerians for their relationship with her down the years and simple processes on how to make it perfect visually,I strongly know that major organisations would want to have this from me but to people around Me its no secret,I have a thing for Mtn, and this would prove it,page 99 of this thread, April 30,Time;10:46 am by me jokhen10 titled Nairalanders! Here's what Mtn did for me! Even though the words are flexible and will always meet any organizations core values with little or no editing I'd be glad Mtn had it rather than her competitors ..So Uncle Jide Sm how do I meet,discuss with or contact The Branding Manager Mtn comms on this, thanks for considering this and an anticipated positive response. My no. 08168016053
Email: hsepayment@gmail.com
Personal: jtockzy@gmail.com

Y'ello, the service is no longer active on your line.

Cenken:
please help me to unsubscribe from mtn music plus. tried sending stop to 5900 but keep getting "un subscription failed due to end user did not subscribe the product"........08069374393

The inconvenience is regretted. The service has been deactivate as requested. Kindly call 216 for issue on the SME data share.

write2obi:
Oga u ignored my first issue about "sme data vanishing" guess that one is beyond your power.

Pls my other line was subscribed for Epl new without my consent. Help me cancel it 08069078109.

Y'ello, the service has been deactivated as requested.

FREDO52:
Hi! Can you help me deactivate MTN facebook from line. The number is 08164627677.
Thanks.

Y'ello, your reported issue has been resolved.

Johnsonifeoluwa:
please i need to deactivate the learn English weekly message that is being sent by mtnplay to my number 08108904089

Y'ello, so sorry. Please note this is the MTN sim auto back up service. Text STOP to 307 to opt out.

donsagie:
Please, I want to unsubscribe from mtn micro credit. I never registered or signed up for it. MTN just keeps deducting #50 for no reason. My number is 08168618322...

Y'ello, kindly call 216 for details and assistance.

iretex1:
I will like to ask if you provide retail SME data share, I will like to know the data vol and price if you do.
Thank you.

Y'ello, you have the music plus service which has been deactivated as requested.

Chrisx1x:
Pls Jide,am having serious problem with my line.anytime i recharge,the airtime wunt last a day b4 it will be deducted.right now i dont even have up to a naira on my phone.pls help me deactivate any service on this line :08134168414

Y'ello, we have the MTn tru talk plan which you can call 10 registered numbers at 11k/sec, no hiddedn charges. Please view the link below for more detail.
http://www.mtnonline.com/products-services/mtn-packages/trutalk

andrenaline:
Which tariff plan on mtn can give me 11kobo/per with no hidden charges

Y'ello, you can bar all your incoming calls and not a particular number.

generaljosh1:
Pls how do i block/bar a mtn line from calling me

The services have been deactivated as requested.

ezemerit:
I am tired of mtn palava....abeg jide help me deactivate Facebook daily plan and other plan that makes them deduct 50naira daily...deactivate any plan that I am unaware of pleaseeee my line is 08146099750.

Y'ello, the services have been deactivated as requested.

BabaAlaji:
Please jidesm and tayoccu.
Please help me, what ever is deducting my credit pls cancels them for me, callertone and so much more,
Anytime I have credit, even it is 10 naira there will minus 5 naira from my account. 08035163985.
Please help ur boy.

Y'ello, your reported issue has been resolved. Kindly confirm.

Oladtwo:
Good Morning,
before Mtn block my line and I had 550MB left. After registration in their office my data (550MB) wasn't there again, Left with MB.
Is MTN a thief or What ? despite wasting my energy, time I was still dupe by MTN.
This is my Number 08133173609. you can confirm it yourself from your system. Tanx for ur help.

Your reported issue has been resolved.

cupidhero:
Hello Jidesm, please can you help me deactivate the MTN music+ subscription on this line (08134288383). Thanks in advance.

Y'ello, you have the music plus service active. This has been deactivated as requested.

jp130:
plz check deactivate whatever is deducting N50 every day frm my number08162367791. tnx JIDE

Y'ello, your sim validation is complete now. All inconvenience is regretted.

dapaiks:
On Thursday 10/09/2015 my sim was blocked by MTN i received a massage that i can make call nor send message with my sim i should visit an authorized MTN out let to validate my sim.
i did the validation that day and my sim was reactivated later in the night i got a message from mtn that my validation was successful with a bonus of 500N air time.
yesterday in the evening i received another message from MTN that i should validate my sim as directed by NCC to avoid being disconnected
Those that mean that my validation was void? if so then why send me a confirmation message at the first please?
pls this is my number 07030320807 help me check what is actual going on with my sim thank you

Y'ello, your reported issue has been resolved.

Godsfree:
Hello Jide, pls unsubscribe me 4rm mtn Facebook and any other subscription on my mtn line 08069331311. Thanks.

happney65:
I dont know if this is the right section to post this,If not MOD's should gracefully move it to the right section which exactly is the Front-page..Today Marks exactly 4weeks this issue started..I am an MTN User,A loyal customer at that..Today marks 4weeks have not being able to mark nor receive phone calls in my area here in Ibadan..Everybody is complaining as it is making Life Hell on earth for us whenever we are Home..Before now,The service here is super fast and everything is on point.

I have called their Customercare number times without number,they keep on telling us they would fix it..Have being to their Head office here in Ibadan,yet no response..I was able to get to know what exactly happened,Was told their Generator packed up or something,I dont know how long this would take to be recitified as it seems the non-challant attitude of we Nigerians in things like this at Play here..

The Area in question is Adeosun,Area of Awotan Apete,Ibadan and the Local-Goverment is Ido-Local Government..

MTN Should please come to our resuce and fix things asap..I would so much appreciate

Seun, lalasticlala Please help move this to Front Page so their Oga go see am...

Thanks

I just saw this now. Sorry about the issue you are experiencing.
Please send me your phone number and address. You can catch me on Twitter @MTN180 please mention JideSM.
Alternatively, you can send your details to me through e-mail, I'll follow you now.

Batam:
Please, Help me remove all unsolicited sms e.g learning English which normally eaten up my credits.
I am afraid of recharging my line because it hardly lasts.
My nos are 07064373109. Thanks

The learn english service is now inactive on your line.

CosmicJames:
Pls deactivate MTNPlay or callertunz service on this line: 08066389577.
Thank you

You have no MTN play active on your line. To deactivate the caller tune send No to 4100.

Jayola:
I have a MTN sim serial number ,how can I know the number of the sim ? please help

and secondly, can mtn locate a misplaced phone, whereby there is an active Mtn simcard in it.

To know the number of a SIM, insert the SIM into a phone, dial *123*1*1# then you would see the number. There is no service offered to locate missing phones as there is only an access to the SIM and not the phone.

Yello, I sincerely apologize for the inconvenience, kindly visit our office for assistance.

ExtraUniqueGuy:
you didn't reply my earlier post!!! here's another issue... the line that I've registered ever since is telling me I can't call nor browse until I register again... what's the solution to this? pls endeavour to reply

finestpicks:
i subscribed to the mtn 2015mb plan das ago..been texting 2 to 131..Keeps on saying i have no data plan even though it browses..08102166459 is the number

The correct code to view data balance is dial *123*4# then select the command for monthly data and view balance with the next command.

ican2020:
I want to send bulk SMS with your service and I need help, please.

Kindly click on the link to their home page see the Bulk messaging service details and how much it costs. http://mtnbusiness.com.ng/services-solutions/bulk-messaging

write2obi:
Hello JideSM and tayoccu

Thank God i found this thread, my brother has stopped recharging his line for a long while now.
50 naira is being deducted from his account daily, for a service he clearly did not request for. I have tried all kinds of "stop" and "cancel" codes that i can think of, all to no avail. Please can you kindly use your good office to deactivate all caller tones or news feeds, anything that could be behind the deductions. His number is 07069181961. Thanks

The service has been deactivated, to deactivate caller tune send NO to 4100 to deactivate it

maxloo:
Pls help me deactivate music plus and any other service that is deducting my airtime. My number is 07037972003. Plz until then I can't recharge this sim again, thanks

The service has been deactivated as requested