Phones › Re: MTN Customer Care Thread by JideSM: 1:02pm On Dec 09, 2015 |
Stundey: @Jidesm....should there be a reason why I need to pay #50 naira everyday for something I have no idea of? I'm really fed up with this! Kindly send in your number for checks on your line |
Phones › Re: MTN Customer Care Thread by JideSM: 12:54pm On Dec 09, 2015 |
ilolyda: I want to subscribe for Mtn enhanced goodybag but it keeps telling me not available kindly note that the service is no longer available, you can get supersaver value bundle, dial *123*40# |
Phones › Re: MTN Customer Care Thread by JideSM: 1:55pm On Dec 08, 2015 |
anochuks08: Oga Jide, MTN asked me to re-reg my line last two months and I did. I was even given 500 naira bonus for registering only for my line to be deactivated few days ago. I went and registered again two days ago afte r spending a whole day on queue. Uptill now, my line has not been reactivated. My number is 07032801543 The line is now active. Please power off and on |
Phones › Re: MTN Customer Care Thread by JideSM: 1:53pm On Dec 08, 2015 |
iretex1: kindly help to deactivate all subscriptions on 07037351573 The service has been deactivated as requested |
Phones › Re: MTN Customer Care Thread by JideSM: 1:51pm On Dec 08, 2015 |
kaayposh: Mr Jidesm,please deactivate my number from the mtnmusicplus..09035676642 The service have been deactivated from your line as requested |
Phones › Re: MTN Customer Care Thread by JideSM: 1:50pm On Dec 08, 2015 |
eaglesec1999: pls Mr Jide, am on my kneels, kindly unsubscribe me from Timwe games download and also Bshark Tech. Alot of airtime has been deducted from my account times without number. Kindly save me out by deactivatng them. Here are the numbers - 08163934927, and 08108195136 I am sorry you are having this issues, if you have games such as real football or Assassins Creed downloaded from Gameloft, that is the reason you are being billed from your line as once the data is active and they do charge for download and usage if set that way |
Phones › Re: MTN Customer Care Thread by JideSM: 1:47pm On Dec 08, 2015 |
olamidarsenal: pls sir, help me to deactivate Mtn music+ on my sim, I have sent stop to 5900 several times, yet they keep deducting my money. pls help me out. dis mai number 07034797191 The service has been deactivated for you as requested |
Phones › Re: MTN Customer Care Thread by JideSM: 1:46pm On Dec 08, 2015 |
[quote author=ismailaja post=40801912]help me opted out enhance pulse on...08149848716[/quote
The enhanced pulse service is not active as it was stopped since last year. There is no such service active. |
Phones › Re: MTN Customer Care Thread by JideSM: 1:45pm On Dec 08, 2015 |
popsyguy: Please MTN deducts 20naira from my phone no daily for subscribing to brain buster.please unsubscribe me phone no-08161615252 The service has been deactivated |
Phones › Re: MTN Customer Care Thread by JideSM: 12:05pm On Dec 05, 2015 |
Manutd19: Mtn is very annoying. I sub for the 4.5g plan 4 days ago. On connecting with my modem, it connected but no internet access. I tried with another mtn sim and immediately connected. I called customer care and was asked to do a sim swap. Did that(not including the stress i went to at the mtn office). New sim is activated but still have the problem of no internet access. Called customer care again and was asked to send DATA ON to 131(which i already tried bf), did again and problem still remain. The customer service reps don't seem to know solution to the problem. 5 days now and my data is just wasting. Mr Jide, any solution Hello Manutd19, I understand how you feel and I sincerely apologize for this. Please state your type of modem, the error message receive and phone number for assistance. |
Phones › Re: MTN Customer Care Thread by JideSM: 12:01pm On Dec 05, 2015 |
ElectroCute: [color=#990000][/color] Please help me deactivate mtn brain buster on 07038280281 Hello ElectroCute, please note that the service has been deactivated. Thank you. |
Phones › Re: MTN Customer Care Thread by JideSM: 11:53am On Dec 05, 2015 |
Prof08: Mr. Jide, please cancel all subscriptions on 07036983602. I did not subscribe to any service. MTN just renewed a subscription (service brain buster) on my phone. Thanks Hello Prof08, kindly note that the issue has been resolved. Thank you. |
Phones › Re: MTN Customer Care Thread by JideSM: 11:49am On Dec 05, 2015 |
IBB98: Which other service you think works like my GOODYBAG ENHANCED SERVICE SIR?cox I HV bin on that service for a while so I'm addicted to it. Hello IBB98, kindly note that there is also Super Value Bundle that rewards MTN customers with 300% airtime value of the bundle bought. There are three (3) types of Super Value Bundles available. They are: Super 5000 which gives N15,000 airtime Super 10000 which gives N30,000 airtime Super 15000 which gives N45,000 airtime From your Super Value Bundle, you will be able to enjoy the below services: „X MTN2MTN Voice calls „X MTN2Other Networks Voice calls „X MTN2MTN SMS „X MTN2Other SMSs „X Data (Pay As You Use) |
Phones › Re: MTN Customer Care Thread by JideSM: 11:46am On Dec 05, 2015 |
Hello, Please note that the issue has been resolved. Thank you. Benolbenzene: Pls mr. Jide, also cancel all the subscription on these numbers, dey are for my little ones. Dey r complaining bitterly. These are the numbers.. 08144467954..... 07069340919..... 08137374495..... 09030080116..... |
Phones › Re: MTN Customer Care Thread by JideSM: 11:45am On Dec 05, 2015 |
Please note that the issue has been resolved. Thank you. |
Phones › Re: MTN Customer Care Thread by JideSM: 5:01pm On Dec 04, 2015 |
Benolbenzene: Pls mr. Jide, cancel all subscriptions on 07038820698. I did not subscribe to service brain buster, mtn is just deducting my money. Na wa o Hello Benolbenzene, so sorry for the inconvenience. Your request has been completed as requested. Regards |
Phones › Re: MTN Customer Care Thread by JideSM: 4:52pm On Dec 04, 2015 |
hzamani: please I can't opt out of mtn musicplus subscription of 30mb on my phone please help I've tried my codes, it's not working and they keep on deducting my account balance my number is 08136846791 Hello hzamani, apologies for the inconvenience. Please be informed that the service has been deactivated as requested. Regards |
Phones › Re: MTN Customer Care Thread by JideSM: 4:46pm On Dec 04, 2015 |
IBB98: Nice thread u hv up in here,plz I would like to no is d MTN GOODYBAG no more working?I try activating it since yesterday buh got dis msg DT the MTN ENHANCED GOODBAY SERVICE IN UNAVAILABLE.Kindly help me out. Hello IBB98, kindly note that the MTN Enhanced Goody Bag service is no longer available. All inconvenience regretted. Regards |
Phones › Re: MTN Customer Care Thread by JideSM: 3:30pm On Dec 03, 2015 |
folash: I was asked to pay 600naira for my SIM registration to be completed at your Ikotun office. Is this fee official? My mom also paid the stated amount at the same office. Hello folash, apologies for this experience. Kindly note that sim registration is free in all MTN Walk-in centres. Regards |
Phones › Re: MTN Customer Care Thread by JideSM: 3:18pm On Dec 03, 2015 |
josh1st: Mr Jide,please,deactivate me from ISLAMIC HADITH. My number is 07066121531. Thanks for your assistance. Hello josh1st, please be informed that your request has been completed. Regards |
Phones › Re: MTN Customer Care Thread by JideSM: 3:14pm On Dec 03, 2015 |
DAMTEL2: PLS HELP ME TO DEACTIVATE MUSIC PLUS. MTN KEEP GIVING ME 150MB WHICH I CANNOT USE IN MY JAVA PHONE AND KEEP DEDUCTING MY MONEY. AND WHENEVER I TRIED TO UNSUBSCRIBE,THEY KEEP TELLING ME THAT I HAVE NOT SUBSCRIBED, YET THEY KEEP GIVING ME 150MB AND DEDUCTING MY MONEY. MY NUMBER IS 08065607090 Hello DAMTEL2, kindly note that service has been deactivated as requested. Regards |
Phones › Re: MTN Customer Care Thread by JideSM: 8:58am On Dec 01, 2015 |
Sanitty: [quote author=JideSM been trying to subscribe for the 3gb weekend plan to no avail... Please try it for me 08036476375 Thank you for your interest. We no longer have the requested plan. Thank you. |
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Phones › Re: MTN Customer Care Thread by JideSM: 8:30am On Dec 01, 2015 |
dapaiks: Hello i have being receiving messages from MTNN that my sim registration is not complete since September i have re registered my sim on mre than three occasions now. last month my sim was blocked so i had to re-register i received a confirmation message that my sim was successfull update. then yesterday i received another message that my sim will be disconnected today being Monday so do i have to go n register it agn? what do i do about this please help me out The number is 07030320807 Dear Dapaiks, sorry for this inconvenience. Please text STATUS to 799 and provide feedback. |
Phones › Re: MTN Customer Care Thread by JideSM: 12:47pm On Nov 26, 2015 |
Y'ello, your request for service deactivation has been completed. Apologies for any inconvenience experienced. Doctore: Good morning Mr Jide SM. Please unsubscribe me from mtn brain buster service. It deducts #20 from my line and it's quite annoying. This is my number 08068220696.Thanks. |
Phones › Re: MTN Customer Care Thread by JideSM: 12:35pm On Nov 26, 2015 |
Y'ello Sylverson, the service has been deactivated now. Sincere apologies for the inconveniences experienced. Sylverson: dear Mr JideSM,,,to my surprised, I still received a message that a fee of #5 for quick facebook have been deducted on my line this morning despite the fact you said that the service is no longer active on my line,,,this is my number 08034664890 |
Phones › Re: MTN Customer Care Thread by JideSM: 11:51am On Nov 26, 2015 |
Y'ello Edubs, the service has been unsubscribed already. edubs: Mr jide, i stil receives msg 4rm 5900. Wat iz rili wrong wit diz mtn sef!!! Mr jide i taught uv deactivated me 4rm 5900, buh dey did sent me msg 2day . My number stil remains 08036517935 |
Phones › Re: MTN Customer Care Thread by JideSM: 11:39am On Nov 26, 2015 |
Y'ello Compwizzy, the service has been deactivated as requested. All inconvenience regretted. compwizzy: Pls Mr Jide cancel all unauthorized subscription on my mtn line(08136295138) |
Phones › Re: MTN Customer Care Thread by JideSM: 3:40pm On Nov 25, 2015 |
edubs: Mr jide 10q 4deactivating 5900 4me. Pls hlp me deactivate all diz also 20330 55326 4940 33550 30020 mtnplay mtn n xtratime donmoen 32285 50033 5031 54884 22865 5008 4100 50016 5800 mtnbusiness, all d isaiah n jeremiah mtnsport. I dint subscribe 4any, buh i keep getin dia msg. My number iz 08036517935 Y'ello! You have been unsubscribed from Learn English weekly service. To subscribe again, please send LEN to 700. Fashion Guide Y'ello!You already been unsubscribed from Fashion Guide service. |
Phones › Re: MTN Customer Care Thread by JideSM: 12:34am On Nov 25, 2015 |
Dbrainiac1: Good evening JideSM. I didn't subscribe to any music plan but I got this sms
Now I can't recharge cos they'll deduct from my acct balance, please help unsubscribe me... 08062799450. Thanks Hello Dbrainiac1, kindly note that your request has been completed. All inconvenience regretted. Regards |
Phones › Re: MTN Customer Care Thread by JideSM: 12:30am On Nov 25, 2015 |
edubs: Gdday mr jide. Pls kindly deactivate me from any subscription plan mtn did by fire by force 4me, also dat 5900 of a tin. My number iz 08036517935. 10q Hello edubs, please be informed that the service has been deactivated as requested. All inconvenience regretted. Regards |
Phones › Re: MTN Customer Care Thread by JideSM: 6:19pm On Nov 23, 2015 |
mccoy009: pls how do i unsubscribe from mtn relationship tips? They keep deducting #50 from my airtime! I am very sorry about this experience. Please send your phone number to me via mail. I will deactivate it for you. |