₦airaland Forum

Friedyokes:
,*123*3*1*5# the code weekend is showing 300 naira but if you input 2 it will write insufficient balance

Hi Friedyokes, the code you provided is to request for the MTN Surprise Smartphone Plan [4.5GB for N2,500]. Regards

eppysold:
Good evening bro...u have really been a saving grace on this thread...more power to your elbow.
I would love you to kindly help me look into this matter;i've been receiving a lot of notification messages from mtn of late (5021,5029......)which is really exasperating to say the least.Now,the last straw was the deduction of my credit...(50naira twice now).
08133243576...thanks in anticipation
cc
jideSM

Hi eppysold , so sorry about this. Please note that request for cancellation of unsolicited sms has been forwarded on your behalf to the appropriate unit. As regards the N50 deduction, Did you receive any sms after the deduction?

Godwin978:
this is the message I kept geting each time I on my phone (total cost of last sms sent was 0.
00)which means I dont send sms. no time that I on my phone that I wont see this message displaying.please help me stop it no 08104631102

Hi Godwin978, kindly text EOCN OFF to 131 to stop receiving end of activity notifications. Regards

JossybabyNTC:
Hello, I will like find out what's going on with my line...I subscribed on the 25th of October and even though I didn't get confirmation after money was deducted I was able to browse like 3 hours after but each time I check the status it says I'm not on subscription....pls rectify..the problem I'm having now is I can't browse on the blackberry(9900)...my line is 0816-926-3195.

I will appreciate any help.

Thank you.

Hi JossybabyNTC, you will be contacted shortly.Regards

marcjoe:
jideSM i would like to talk to you via email or via phone....can i?

Hi marcjoe, you can send your mobile number via PM. Regards.

chade:
sir, since u refuse replyin my pm,dis is my phone num-08132808334 nd phone model is nokia 6220c-1...tnx i await ur reply

Hi chade, my sincere apologies. Kindly power your device off and on then try making calls/receive. Regards.

omoteamac:
@jidesm...please where can i get the 8000naira mtn android phone around sango?i have not been able to come accross any mtn shops around here..

Hi omoteamac, Kindly visit Bada house Abeokuta express way, opposite Zenithbank, Abule Egba . Regards

mecussey:
Hi MTN, is it possible that someone could be using my airtime remotely? Recently, The balance in my Symbian phone empties every night to 0.00 before day break. I am sure no update or processes are running on the back ground. Please, what could be responsible ?

It is not possible for your credit to be used remotely. Please PM your phone number for checks.

MyMouth:
Good morning sir, pls I have been subscribing to the MTN night data plan of 2500. Now I have accumulated about 13 GB that I have not used, the thing is , I want to migrate to a cheaper data plan, if I do, will I still retaine my accumulated data for the night plan or will it be whipped off? And pls which data plan is cheaper and what is the code?

Sorry for the inconvenience. Changing your data bundle plan now will nullify your accumulated data bundle. Please see attached image for available data bundle plans with prices.

chade:
gud am sir,pls ve nt been able to make or receive calls for 3days nw though i can browse, anytime i try calling it tells me connection error.i cnt even call mtn customer care.pls wat can b done.tnx

Sincere apologies for the inconvenience. Kindly PM your phone number and your phone model for checks and resolution.

davizen:
Pls JideSM,tell me all about MTN Missed Call Alert.
Thanks

This is a FREE missed call alert service that provides you with details of calls you missed while your number was switched off or out of network coverage. To activate Who Called, send an SMS with SET 02 to 100, costs is FREE.

brainzdh:
@JideSM

My friend received a message informing her that her BIS has expired yesterday 2014-11-05 19:41:24.789. She tried subscribing today, after sending BBC to 21600 she got a feedback that her BIS is still ON and would expire on 2014-11-05 19:41:24.789. Now I'm confused, I'll welcome your clarification.

Thanks!

Hi brainzdh, apologies for the inconvenience. Kindly send her mobile number via PM for assistance. Regards

Olamilekan08:
Pls how do i opt out from all promotion message ( or what do you call those messages that offers to teach languages 4 7days and the rest ). I've tried sending stop to one number 31000( if i'm right) and i received a message that i've been removed. But i wasn't and it even went from bad to worse.
Please note that these (useless) messages have been causing me great inconviniency that i'm likely to break them soon.
Thanks for your anticipated help.

Hi Olamilekan08, apologies for the inconvenience. Kindly send your mobile number via PM for assistance. Regards.

Sezua:
pls deactivate me from mtnplay 08142353186

Hi Sezua, the service has been deactivated as requested. Regards

donifez:
Pls sir, i need your help,even though i have credit on my mtn sim..i cant make calls with it, and if i have mb on my phone they keep deducting my credit before my mb,Thanks.

Hi donifez, apologies for the inconvenience. Please send your mobile number via PM for assistance. Regards

tjmc:
"ello, Enjoy Hit songs from Naija finest Free + 150MB Data on MTN Music+ valid for 30 days! Your login password is U252p2.http://musicplus.mtnonline.com pls deactivate me from dis service

Hi. Simply text Stop to 5900 to cancel auto-renewal.
Thank you.

Olumonny:
please help me deactivate Nudigits service on my mtn line.................................... my number is 08068869769
looking forward for respond. THANKS

Hello Olumonny. Your request is being processed.
Please bear with me. Thank you

Gerrie:
please, i want to stop MTN Play deductions,

what do i do?

Hi Gerrie.
Please send your phone number via private message for assistance.

Davidson267:
hello mr jide i must appreciate u 4 d gud wok u hav been doing,more grease to ur elbow!
Pls am concerned abt helping people to register thr mtn sim in my village and i dnt knw hw to go abt it.pls wot wil it take me to start and if it requires money,how much wil it be?pls i jst need explanations on hw to go abt it.thanks in anticipation.

Hi David. Thank you for the complements.

Kindly visit the MTN Center closest to your village and inquire.
Thank you for being there too.

dridowu:
JideSM dailing *461*7# shows i still have 1.01MB and again dailing *559# shows Extra data: 3MB, So hw com i still chrge frm my airtime ?

Send your phone number.

Chrisx1x:
pls i got a call frm mtn as regards to my earlier complaints abt #10 being deducted daily frm my acc ,by a certain service knwn as ratendate frm 5033
the lady at the other end claimed no money was deducted frm my acc today.she told me to forward the sms i used to receive after each deductions to mtn facebook page.this i hv tried to do bt al to no avail.
Pls here is the sms i usually see everyday when i wake up in d morning: "YOU HAVE BEEN SUCCESSFULLY RENEWED FOR RATENDATE SERVICE
Sender:5033".
pls i wil appreciate if something is done abt it thank u

Please can we have your phone number?

rezzy:
pls mr Jidesm, you havent contacted my sister ooo.

so sorry, please send her phone number.

maballack:
Please what is the direct customer care number to speak with a representative and not pre programmed messages on 180 and 181 as i intend venting my anger , despite the poor services been given now i receieve sms saying i activated callertune ....what rubbish i have never done such and would never for once ever think of putting caller tune to my line

Sorry, send CANCEL to 4100.

catherineokezie:
Gud evening Mr jide,plz u haven't help me to resolve d challenges am facing on my line.diz is d message I do receive:You have been successfully renewed for Ratendate service. The service code are 5033 and 30046

Hello, can i have your phone number for verification?

Chrisx1x:
we are both facing d same problem o

Hello Chris, can i have your phone number for verification?

Chrisx1x:
MTN IS COLLECTING MONEY FRM MY ACC ON A PARTICULAR SERVICE CALLED RATE 'N DATE.
Have called customer care several times to complain bt stil no solution despite their constant promises to do something abt it .
My number is:07067017954
the number that usually deduct the money[#10 dayly ] is 5033
pls i nid help!

You will be contacted.

Oriolajuwon:
please I lost my sim card and I was told to bring I d card of which I don't have what do I do

Please go with National ID card or any other ID card that has your picture with your name.

sagbar:
Thanks jideSM...please contact him on 07030506273

Hi Sagbar. I would like to know if your Dad's phone is now unblocked?

Y'ello, please visit an MTN office for assistance. The sim is yet to be active and ownership cannot be verified as the sim is not registered.

alablec:
Please I misplaced the sim case of my unregister sim 08143209288; I wish you help me to retrieve the puk number so as to be able to register the sim. Thanks.

STORM2:
Still hoping for some help regarding this issue. Thanks

Sorry for the inconvenience. The owner of the line needs to be contacted by you.

CreativeEvans:
#25 is been deducted from my account every week,i have called several agents and some said its Facebook bundle,they gave me codes like *510*22#,*610*2# to cancel but still yet,i am still been charged,the line is 08065967244..can you please do something about this please??....MTN is pissing me off,i want this thing off...thinking about stopping using MTN if the #25 deduction won't stop.

Hi. The service is no longer active on your line.

sagbar:
JideSM pls help me with the PUK of this number(08033571140)...it belongs to my Dad,the number got blocked due to the careless operation by one of my young sibling...looking forward for ur assistance

Sorry about your Dad's phone. Please send an alternative number to reach him on for resolution.