₦airaland Forum

shellliver:
Can you do a follow back, can't still PM you my number. Except you are still the one following up on the email.

Hi shellliver, I am now following you, please send your phone number via private message. Regards

Krak:
How do I deactivate this MTN night plan browsing and subscribe for another package?

Hi Krak, you can purchase multiple data bundle plans so far they are within the same usage ( day plan or night plan ). Regards

wasagu:
what do i do if i forget my mtn share and sell password? calling 180 is boring!

Hello wasagu. Sorry about your lost PIN. I am now following you, please send your phone number via private message.

memoman:
mr jideSM, u didn't answer my question o.how can I deactivate frm mtn surprise package? I mean the code to deactivate frm it.tanks

Hello memoman. MTN Surprise is not a package or subscription, it does not change your current tariff plan or subscription. When you sent 11 to 400, no activation was done on your line, therefore no deactivation code is required.

[quote author=NewSpiritMan post=28727253]Pls what is the details of the new Mtn data promo I saw on nta network yesterday? I saw it late so could not get the full details. Pls help out.[/quote, Y'ello! Thank you for your interest. Please visit our website for all our Data Bundles as we may not pick out the one you viewed on TV advert.

mansionmbn:
Please help me out. Its been very long that I can't browse with my line. I have even send data on to 131 and reset to 131 but non of them worked. Please help me and bring it back to normal. 07038781807. Thanks.

So sorry about this. What response do you get when you try to browse and what's your phone type?

koolxcel:
Mr Jide pls I tried loading 500naira mtn recharge card this evening on my way back home. The first one of #400 was successful but I mistakenly scratched off some numbers on the second card of #100. My problem now is I've been banned form re charging after trying out some numbers. Pls help unbar my line. My number 080663632** pls its urgent. Also if yu can help me load up the #100 card to ma acc. I still hav d recharge serial number n some numbers of d pin. Should I also include them in this message?

So sorry about this, koolxcel. Please send a PM containing the voucher serial number, PIN numbers you can see and your phone number.

johnboy88:
pls help I can make calls but cnt receive and I hv tried it on different phone
my number is 08168234444

Sincere apologies for this. What response did you get when you tried calling your number?

infactuat:
Please a private no has been calling me for the last 4yrs and bugging d hell out of my life, the person never says anything but seems to enjoy running down my bateries and its really frustrating,I was told by a friend that a customer care representative can give me the no and identity of the caller but I can't seem to get through to any of ur representative. Pls help is needed ASAP

Sorry I cannot confirm the identity of hidden callers. I suggest you report to the Police if you feel the calls are a threat to your security. Apologies for the inconvenience.

Chrisx1x:
Dear jide.i hv been trying to subscribe for enhance pulse which deduct N5 as access fee [i.e *406*1#] bt its no longer working.
I want to knw if the service has been scrapped.

Hi Chrisx1x, sorry the enhanced pulse offer is no longer available.

Isaacmacdon:
Am finding it hard to send u d pm... I followed u already maybe dat wud work if u follow me bk..

Apologies for the delay. We have replied your mail. Please pm your phone number.

shellliver:
Want to mail you my number but can't at the moment cos its the first time.
Kindly, reply to my mail so i can forward my number to you sir.
Thank you

Apologies for this. We have replied. You may now send your phone number.

Rollyluv:
I mistakenly deleted an important sms which i sent to someone and without me havung the message in my fone, i wil lose a huge som of money. Can mtn hrlp me retrieve d msg bck to my fone

Sorry about this. We do not have records of the content of messages you receive.

davizen:
JideSM,you haven't answered my question below:
JideSM,Is Mtn call forwarding feature still available/working?
Because I tried it on my line(07064713960) today and it didn't work.
Is there anything I need to know.?
Thanks

Hi Davizen. I apologize for the delay. Kindly provide the code used to activate the service for clarification.

Isaacmacdon:
jideSm I bought a recharge card... d coated type ... nd in d process of scratching I cleaned almost 5 digit codes... can u help me?

Hi Isaacmacdon, so sorry about this. Kindly send your mobile number, the serial number and PIN of the recharge card via PM for assistance. Regards

johnboy88:
same tin also happened to me dis morning...

Hi johnboy88, sorry for the inconvenience. Kindly send your mobile number via PM for assistance. Regards

eppysold:
yea,i got an sms that my 'learn English' weekly subscription had been renewed which i really didnt subscribe to anyway

Hi eppysold, sorry for the inconvenience. Kindly send your mobile number via PM for assistance. Regards

guente02:
JideSM
Please i just got debit of over N280+ on my line 07036968013 and i have pulse 20mb data. I just said i should check a few mails and boom by account balance has been cleared to ground zero but my mb is still moping at me.
You've help me to rectify such in the past. Please come to my aid again.
I just discovered now.
Thanks.

Hi guente02, you will be contacted shortly. Regards

adicious:
Please I stay around Alhaja 1 bus stop, Agege Lagos. Network in that area is too bad. Friends are calling my other line telling me they can't reach my Mtn but I can use the internet with it. Please what is wrong? Other people in the house are facing the same problem with me and right now, I can't call out, even to call 180 customer care.

Hi adicious, apologies for the inconvenience. Please send your mobile number via PM for assistance. Regards

shellliver:
@JideSM

MTN network in my area is so bad, I complained about this sometime back, and no solution to this till now.

Like 2weeks ago i got calls from 180 about my little usage on my line, as i was explaining about the network quality in my area, the call went blank / very poor reception so i couldn't get the message across.

I wish MTN solves this problem in my area, because the network quality used to be ok.

Area: Basorun, Around Winners' Chapel, Ibadan.

Will PM you on any further info you need

Hi shellliver, apologies for the inconvenience. Please send your mobile number via PM for assistance. Regards

Lordseyad:
JideSM

Your people don start again.

Y'ello ,you have been charged N50.00 and your callertunez service has been extended to 2014-12-28 successfully. Reply TOP5 or"#SongName" to search tunez. For more info, text HELP to 4100.


Wetin be all that nonsense, when i dnt even in My Life activate any mumu tunez, na my Dun dun i dey use.. So help me cross check o, and see wetin dey happen,


08101002057 , thats my number.. cos i dey even vex for moi last 500 u people deducted few months ago. now tunez again.

Hi Lordseyad, sorry for the inconvenience. Kindly text CANCEL to 4100 to opt out of the callertune service. Regards

Atamo:
How do I resubscribe to BBC when my fair usage expires beforthe given time?

Simply send EXPIRE to 21600 to deactivate the subscription and activate a new plan.

eppysold:
yea,i got an sms that my 'learn English' weekly subscription had been renewed which i really didnt subscribe to anyway

Hi eppysold, kindly send your mobile number via PM for assistance. Regards

Godwin978:
I was given 150mb for mtn music+ but I dont have that app on my device to use it and play song.so I need a link to download it.am waiting

Hi Godwin978, To download the MTN Music Plus App. Simply send “music” in an SMS to 5900. SMS is free. An SMS with the URL of the app will be sent to the line. Click on the link. Regards

olu4life:
So wat makes it a surprise package and how is it different from the night plan? The text they sent to us was quite different. Awaiting ur reply

Hi olu4life, the new Smartphone bundle plan offers 4.5GB @ N2,500. The 3GB bundle is exclusive for night time 9pm – 6am and 1.5GB exclusive for daytime 6.01am – 8.59pm. Regards

fun4:
Am visiting a friend in Bayelsa state presently, but for the past two days the MTN network has been down.

The name of the community is OTUASEGA in OGBIA LGA.

Am currently relying on my GLO LINE to reachout. What is the problem with MTN here in Otuasega?

Hi fun4 , apologies for the inconvenience, Kindly send your mobile number via PM for assistance. Regards

JossybabyNTC:
Good morning,
Please can you look into this line for me (08169263195). I have been having problems browsing on the blackberry 9900 for the past 2weeks now and thought maybe I'm. Nearing my data limit so I subscribed to the BIS but the problem is not resolved yet...to compound my problems after calling mtn customer care yesterday night, checked my balance this morning to find out that over #1,000 has been deducted from my phone. I'm so annoyed now. Do look into this and return my money immediately, this is why I don't like having credit on my mtn lines...

Hi JossybabyNTC, sorry for the inconvenience, kindly text STATUS to 21600 to confirm if you are still within the fair usage threshold. Regards

johnstar:
no sir, I have not, d problm is I hv nt used it 2 make calls nor recieved, o only use it 2 browse, sir pls help me owt. Thanks

Hi johnstar, kindly visit the nearest MTN Walk-in centre to retrieve the line. Regards

pseudonomer:
My BlackBerry(Bold 9930) Internet been super slow for the past few days(for a week now)... At first, it won't browse with EDGE... But the 3G worked fine, later the EDGE and 3G now working but very very* slow... Even the 3G is much more worse. It took me close to 10mins(I'm not exaggerating) to open this page with Opera Mini. I called the customer care yesterday, I was told it's the network problem, they claimed they refreshed my sim and I should do a hard reset, I did that still the same thing... I called this morning, still same but there's someone at my side using MTN BIS, and his is very fast.

This same thing happened to me last month, I did a day BIS in the midnight. After browsing for like 2hrs... It started getting very slow that I can't open a page again, just like this... I have to cancel the subscription, did a month before it started working fine until last week. It's really frustrating.

I will pm you my MTN number.

Hi pseudonomer, apologies for the inconvenience. Please send your mobile number via PM for assistance. Regards

Godwin978:
please Jidesm. which data burndle can I use for my android because I dont know how to cope with mtn weekly.data bonus cause it comsums alot of MB I need data burndle of 500 to 700 naira to purchase the one that will last.am waiting to hear from you

Hi Godwin978, there is new MTN Surprise Smartphone Plan [4.5GB for N2,500]. It allows you to enjoy 1.5GB in the daytime and 3GB at Night time [9PM - 6AM] for 1 month. To activate this plan text 120 to 131. (this is different from the activation code for the Night Plan). Regards

paramedic:
Have not been able to browse or do any activity online for the past 24hours!!
Jide pls can you look into my line and profer a solution :07030663703 is the number

Hi paramedic, you have exhausted the 1.5GB data for day time. However, you still have active data bundle for night time. Regards

johnstar:
jidesm, I misplaced my mtn sim nd hv got abt 2k5 airtime on it o, my bro transfered airtym 2 d sim, I nvr knew dat i hv already misplaced d sim card o , I bought d sim card abt 3months ago, nd hv nt started using it to make calls, I only browse on it. pls ow cn I gt my airtime back and d sim. I rili need help on dis mata, I cnt just allow my moni 2 waste now

Hi johnstar, so sorry about this. Have you retrieved the line? Regards