₦airaland Forum

Emmysteve: THANKS @JIDESM I AV RECEIVED MY MTN SECURITY NUMBER. THANKS YOU GUYS ARE THE BOMB!

You are welcome. Thank you for choosing MTN.

wummex: Thank you.

The service has been deactivated

Domwiz4all: Gud morning, i shared my data wit a friend. Pls how does he check his data balance? We have tried sending 2 as sms to 131. The respond is always he does not have a data bundle subscription. We tried *559#, d data balance isnt dia. Lastly how long wil d data i transferd/shared(78MB) to him last?
Thanks in Advance

Please send your number to us via PM.

falansa: There is no gprs service in my area since 3 weeks ago, but if we move around 2km from the area, we will have access to gprs. This problem started bout 3wks ago and have cost me my monthly subscription of #1,500. We have called customer care but nothing has been done on it. Pls we need urgent attention here. The location is Ako area, Ikire, Osun state.
Thank you

Thank you for reporting the issue. We will forward it to the appropriate unit for investigation.
We apologize for any inconvenience.
Please send your number to us via PM.

Gerrie: **clears throat***
can attention be given to this please!

Please send us your phone number via PM

doctorserah: I have sent it to you.

Acknowledged and already receiving attention, thank you

wummex: @JideSM,

I have sent the number to you.
Thank you.

Your reported issue is currently receiving urgent attention, please bear with us

doctorserah: Good evening, pls I migrated to tru talk cos of dis N300 bonus, n wen I tried registering my you n me no, they told me dt it's already registered, yet they still charge me for my main balance, when I called cc, I was told that I can't register any number that was previously on my family and friends list n I had 7mtn numbers registered. Now my N300 is jus wasting.

Sorry for the inconvenience. Please send us your phone number via private message

wummex: @Tayoccu/JideSM/CC,

I requested sometime last week to unsubscribe from your Mtnplay/CNNnews but it hasn't been stopped inspite of using the code you gave on this forum.Please help look into this so as to stop unnecessary billing by your network. Thanks

Please send us your phone number via private message

miky_mouse: Am using the default YouTube app that came with the phone. I have been playing YouTube videos since I got the phone in march this year, I just noticed this issue about a week ago. Theres no particular error msg.

Check the settings to ensure you have enabled the youtube application to stream over WIFI.

If you intend to use data on the SIM, simply text DATA ON to 131 to enable APN.
Set the APN to:
web.gprs.mtnnigeria. net
username: web
password: web

You may also uninstall and re-download the application.

If issue persist, please send your number via private message to us.

miky_mouse: I use a BB Z10 and currently surfing the net with 5gig data on my MTN WIFI

Have you tried the youtube application for BB?
What app do you use and what's the error when accessing youtube?
You may need to set your application/phone to stream over WIFI.

miky_mouse: Pls, assist, am unable to watch you tube videos with data connection on my Mtn line

Hello Miky,
May I know your phone type and the data plan subscribed on your line?

smajatt: thanks its working now you the best

You are welcome. I'm glad we could assist.

aminu150: Please is this N300 given after every recharge of 200 or weekly?
Also, how can i register the special number.
Thanks

The N300 is given once weekly after a recharge of N200 or above.
Simply dial *380*1# to add your You & Me number.

smajatt: no i dont i had but it got wasted since i was not connected but the issue is even with money atleast it should browse, i use tecno n3 and lgp990 and i have tested it on other phones too but still the same. tanx

Text DATA ON to 131 and restart your phone. If you don't get response the first time, please text again.
Send your number via PM if issue persists.

Jeffy1206: u are welcome. But y is it dat it refuses to work or change with de normal 0000 code na? cos ill lyk to change my oda sim which i got from de 4 in 1 pack...

The default pin (0000) is for lines that have not activated Share n Sell service.
If you get invalid command when changing the pin, please PM the number for assistance.

Jeffy1206: tanx guyz for ur responds ave been able to change my password successfully...

Thank you for giving us the opportunity to assist you.

aminu150: please how can i activate the plan that has this free N300 to call a special number.

MTN TruTalk

Speak from the heart to family & friends across ALL networks @ 20k/sec

N300 Bonus to call 2 special numbers (on recharge of N200 or more)
Free 10MB weekly data bonus on recharge of N100
Free midnight calls (MTN to MTN)
20k/sec from the very first second!

Dial *400# to migrate


MTN SmoothTalk Plus:

Flat rate of 15 kobo/second for calls ACROSS ALL local Networks after the first minute of the day at 40 kobo per second.
Free N300 airtime weekly to call 1 (one) registered special number on N200 recharge.
Free 10MB weekly on N100 recharge.
FREE Happy Hour calls to MTN numbers from 00.30am to 04:30 every day (including weekends) as long as you have minimum balance of N100 in your account at 00:30.

Dial *401# to migrate

smajatt: please am having problem with my sim too am unable to browse on it,it does not recieve data just like the 1 krak experience...i wld av sent u a msg bt i cant d stuff is just bringing nairaland suntin suntin..08032487227 av been using d line since 2005. tanx

May I know your phone type? Also, please state if you have any active data bundle.

wizboi26: pls mtn customer care, I have two mtn sims but,I have full browsing network in one of dem,but anytime I insert the other one I don't get any browsing signal,.previously I do use it to browse.I started experiencing this since Tuesday.I use HTC desire android.pls help me to rectify the problem

Hello Wizboi26, we tried to reach you but the line is switched off. Simply text DATA ON to 131, wait for confirmation and then restart your phone. Please give us feedback when done. Thank you.

wizboi26: pls mtn customer care, I have two mtn sims but,I have full browsing network in one of dem,but anytime I insert the other one I don't get any browsing signal,.previously I do use it to browse.I started experiencing this since Tuesday.I use HTC desire android.pls help me to rectify the problem

Our team will contact you to help resolve the issue shortly.

Krak: It's now working. Thank you very much.

Very grateful for your help.

You are welcome

Jeffy1206: ya anytime i use dis format de reply i get is dat 'you have sent an invalid command,you will be blocked from using share n sell if repeated 5x.

Please follow back and send me your phone number via private message

Krak: I use a Samsung Galaxy S2. And I noticed the problem about four days ago.

I am currently using another MTN sim tp browse on the device.

Please send me your number via private message

aminu150: mr MTN. Please whats the best plan i should use to be calling my gf @ d cheapest possible rate. Besides, why on earth did u increase call rate of supersaver.?

Sorry for the inconvenience experienced as per the modified SuperSaver+ plan. Please note that with SuperSaver+ you also get free N300 to call 1 special number on recharge of N200 and above. Kindly take advantage of the WoW offer which gives you 100% bonus on recharge, simply use the recharge code *885*12 digit PIN# to get the WoW offer and dial *886# to check your account balance

eddyrymz: Have been on mtn bbc plan for a while now and during my last sub, I was given extra 3weeks addition due to my consistency. 'But funny enough, I have been receiving dis msg" Kindly purchase a data bundle or continue browsing at 0.10kb/KB within your blackberry subscription. Thank You! "when my bbc is suppose to expire 19 august and each time I browse dey detuct money from my account . Pls I need to know y?

Getting this message means you have reached your fair usage threshold/limit. Please follow back and send me your number via private message

Krak: Hello. I cannot detect any data network on my MTN sim. Normal phone network is ok but the problem is the data network.

I use other MTN sims on my devices and they browse alright. Only this particular sim is having that issue.

Sorry for the inconvenience, may I know the type of phone you are using and how long you've been experiencing this issue

Jeffy1206: pls how do i change my password on de share n sell so i can transfer money on my new mtn sim taxn in adv.

To Activate new PIN, kindly text 0000 NEWPIN NEWPIN to 777 e.g 0000 9876 9876 to 777

To Transfer, kindly text Transfer Recipient'sNumber Amount NewPIN to 777 e.g Transfer 08031234567 500 9876
Upon sending this message, you will receive an SMS asking you to confirm, please text Yes to 777 within 15mins of your Transfer message to confirm your transfer

You can also transfer by dialing *600*Recipient'sNumber*Amount*PIN# and send/ok e.g *600*08031234567*500*9876# and then send/ok

newazuka: good day. pls having difficulty activating bbc on this line thank u

Please follow back and send me your phone number through private message

Joe50: @MTN
i subscribed for 100 hours for 3gig, i only used 500mb for one day and the next day it no longer browse
till now not browsing, can i know what's the matter

Sorry about that Joe50, I'm already following you, kindly follow back and send me your contact and modem phone number through private message

Emmysteve: @ JideSM
Are you another cc agent of MTN?

Yes Emmysteve, trying to support tayoccu the best I can