₦airaland Forum

AjanleKoko: It was wrong of UBA to fire that employee in my view.

It's not just about sacking someone. Companies in Nigeria need to do a lot more to train their staff on customer service.
This one sounds like eye service/scape-goating to me. It's not only about paying people lots of money, but instilling the right attitude through training in the employees. That one person was sacked does not mean someone else will not do worse next time. Even worse, it reinforces a negative attitude in the other staff members.

Punitive action is fine, but not firing. Are they going to fire someone every time there is a complaint? Why not be proactive and train employees, develop customer service KPIs, and monitor the customer interfaces for compliance?
Typical Naija draconian approach

damola1: Even with a OD on my UBA a/c. Had to dump the crappy bank. Always wasting 2-3hrs on queue ( GT is guilty of this too). Can you freaking believe it. They have a charge on internet banking.. they call it monthly charges. I laugh in chinese.

First bank. I really want to bank with them, but they don't take technology serious either and their customer service isn't just that great. I have their token, but still use their checkbook. Stuck! Gone and filled forms like 3x already.

What is the essence of asset for a business if it does not roll in cash. GTB did over 100B, no one else ever in history.

My friend, I am a consumer, I don't need all this blah blah bloh stories.

Let me tell you how you'll know a system that works. They employ 21year olds now at GTb. Young kids, just to run the existing, working process. They don't need no old man/woman to do that. Cos it works like magic. Check any business that runs on the cheapest qualified candidate. They know what they are doing.

I have said more than enough. The customs officer was asking me, oga anything for me, I said bros nothing oh.. na just my ATM dey my pocket, choi... I trust GT so much... last year in miami, I told the cab guy to give me 5mins. I will transfer to my atm and pay him. What are you saying?.... bros.. really, collect one e-slap there!.. if you like, continue to waste your time and that of your colleagues on banks that'll cost you up to 1 month in a year in salaries. Na ya wahala be dat

Adelaide2: Great photo, unlike this one below

stockbull: Abc pullback would catch investors unawares as the stock is holding its support pole at this price.
Dont be tempted to buy josbrew,it may be a trap just as champion failed my test,and i've not scrutinize josbrew.remember !!!, you dont buy all stocks that are increasing in price just as you dont buy all flashing things in the market. D igb_ ppl have a way of drawing your attention to market their fake goods to you and if you're not careful,......

Dat~ibo~boi:
What about the sea port kwanu

adagodson: It's Ndokwa West, and not Nduka West L.G.A.
lol

Omexonomy: I have invested in over five mutual fund they dont declare dividend that makes sense it is more of ponzi scheme especially DVCF OIL AND GAS no return in last four years. If you want to invest try ARM (mutual fund) first bank (mutual fund) and union trustees mixed fund. These are the ones i am a little bit happy with.

thewidemouth: I'm focused in my studies because my GP is quite high.. I cnt get her out of my mind.. I'm supposed to meet her again today in the evenin.. She says today is her birthday nd she xpects sumfin 4rm me...

lekanolas: Diamond Bank Plc yesterday relieved over 100 of its staff their jobs, for not measuring up to the Bank’s measuring standard.

National Mirror was told that those affected, which included those that have spent over five years with the bank have been given their sack letters.

According to a source close to the bank, there was palpable tension and a brief stop of office activities at the headquarters of the Bank in Lagos where many of those affected were serving.

It was gathered that the financial institution allegedly downsizing was necessitated due to low patronage, which the bank is experiencing in recent times.

National Mirror was not able to get the actual number of those sacked, but was told the number is over 100.

A company source however said the affected staff were those who performed below average in the bank’s yearly assessment test.

http://nationalmirroronline.net/new/again-diamond-bank-sacks-over-100-workers/

emorse: If I were Keshi, I'd silently take Oliseh's advice because a coach is only as good as his last match. Moreso in our beloved Nigeria.
Remember Samson Siasia's and his team of 2005. The whole county wouldn't stop singing their praise. They called Siasia all sorts of names. Disciplinarian, Mr. No nonsense, to mention a few. Then came his time with the Super Eagles. This same "no nonsense" attitude was what got him kicked out of his job after clashing with and leaving out some of his best players, hence failing to qualify for CAN. Jose Mourinho was once asked if he ever plays to lose. He said "The only time I play to lose is when I'm playing with my kids!" If this doesn't stress the importance of winning, I doubt if anything else will. Football is not just a game of beautiful moves and tactics. If you fail to win, you're out! Keshi should just be a man and learn from his mistakes and those of other coaches, accept constructive criticisms and stop bickering about what happened donkey years ago. He is a good coach. But only as long as he keeps winning.
If I could offer him an advice, I would say to him - Play every game with your best players, either home based or foreign based. Have in mind that the experience of some foreign based professionals cannot be bought. Neither can the talents and skills of some home based players. Find a perfect blend!

Dee60: In football, you should expect criticism and Keshi should know that. It is all about tactics and sometimes you dont get it. Big Bro, learn from Mourinho. When things go wrong he accepts the blame, smile and promise never to have a repeat. Our performance at CONFED was abysmally poor.

We have to warm up to experienced players. We should not allow ego to blind us. Mourinho and Ronaldo were not in the best of terms last season, but they both managed to get on professionally. I really do not understand why players in top leagues are shut out of the eagles!

We were defeating minions at regional level and we thought we could play against Spain as we played against Togo!

Em-my:
It should be best governor in Health Sector in the SE..
Again; he spent N60m on 5000 youths, how then will each of them receive #100,000??

Desola: Where is the link to this story?

Acidosis: Now that it involves covenant university, I expect some sects to come here and pour out their inherited jealousy once again on private universities... NOT forgetting the fact that these things happen everyday, everywhere, and in all schools in Nigeria.

Infact, I can name and publish the names of 25 lecturers & course advisers who bought their first cars from students' money (paid for "blocking) in a single school (public university) LOL!

I can name 25 lecturers who altered the scores of female students after sleeping with them in a single school. LOL!

Just recently a vice chancelor of a state university altered the score of a 300L Medical student in a pharmacology course from 49 to 50, and he even defended himself!

Its happening everywhere!
How about the scores of graduates writing interviews in top government ministries? Lmao!

How about those Lecturers who help their wards to gain admission even when they don't merit certain courses? LOL!

In as much as I despise these acts, I'm saying all these to WARN those angry mo. fos who might later come on the thread to alter gibberish about "Private universities".

If indeed you are an alumnus of Covenant University with this rubbish you wrote here, then what other evidence do we need to confirm that this story is true? Almost every word of every sentence you wrote here is error-ridden. And you are here supposedly defending a school of inflation of examination marks for their dull students. Covenant University should be frankly ashamed to be identified with people like you.

The fact that the lady was suspended is enough reason to respect the authority of covenant university!
Kudos to the management and the academic team!
God bless you for bringing sanity to "our institutions".

...oh, the pastor with a second wife!
Well, the church may suspend him for such disgraceful lifestyle but that has nothing to do with his academic/career life. Its a matter of choice...

...atleast he is far far better than his colleagues in our state and federal schools forcing their female students to bed.

Lol, I even saw the theater art lecturer caught recently in DELSU.
Hes been suspended though and his wife just had a baby for him


Shameless things are happening oo! Only those who shine their eyes back then at school would understand my points..
Sleeping with lecturers to get good grades na pure water.
The ladies can testify
These are lecturers who travel abroad bi-annually to study. Abroad no dey change 9ja man mentality oo na wash..
You can only travel, the fraudulent blood isn't gonna change a bit

Most of my brilliant male friends had 2.2, cos we no get anything to offer

Acidosis: Lol.... see as u dey mention central bank, oil and gas, world bank like say...na im papa get all dis coys..


Do you know how many cvs cbn received in their last recruitment process? lol