nwauwa:
I forgot to add, they forgot some of their tools on my bonnet. When i turned back from vgc to them, there was no parking space inside and i was asked to park outside. So i parked, opened my bonnet, lo and behold they left about 2 tools(i dont know the name but it was not spanners or screw driver) in my bonnet.
Mr Glenn came to meet me outside and when i showed him the forgotten tools he exclaimed that they were expensive.

Would i recommend them to anyone? Definitely No.

On the positive side; their jerk chicken was really good so maybe they should close the mechanic side and focus on food

Kingdemu:
I wish someone out there would sue their fraudulent ar$e someday

radautoworks:
these are strong words and I highly recommend that if you choose to use the word "fraud" what we do go to court and hash it out.

radautoworks:
these are strong words and I highly recommend that if you choose to use the word "fraud" what we do go to court and hash it out.

Kingdemu:
Shut your crap! So na for my head you wan take shine? You couldn't tough it out with your workers in order to fix your mess na on top my head you wan get strength. I repeat, I wish you one day mess with the wrong person who would sue your fraudulent ar$e for what it is worth!

radautoworks:


If you're that sure, feel free to contact me directly with your real identity and let's take this to court keyboard warrior. Until then, sit In a corner. I have more important things to attend to.

nwauwa:
I have taken a car for AC issue to Radauto in 2017 . I was billed 180k(excluding workmanship)for compressor and total overhaul of cooling system. I waited over 6 weeks for the parts to arrive Nigeria, took the car there and it was "fixed" and i paid for workmanship and gas(i cant remember amount)
Driving out from their shop to vgc, there was mild traffic, Ac wasnt working. I drove back to them and complained. They said it wasnt tested in traffic
Long story short, took the car to an Ibo guy at Abijo. He changed the whole cooling system again with tokunbo and AC is chilling till date. [b]I ended up selling Rad's compressor to aboki for chicken change [/b]because no one else would buy it

radautoworks:


If you're that sure, feel free to contact me directly with your real identity and let's take this to court keyboard warrior. Until then, sit In a corner. I have more important things to attend to.

Kingdemu:
If I were you I'll really consider sticking to making that delicious jerk chicken and selling food big time. At least, that's the only part of your business with a positive review.

GloriousGbola:


UnFortunately for you, there are multiple other people with similar complaints of poor service

I am sure you can begin to tell us about how all of them bought junkers or Nigeria used cars or what ever nonsense your addled brain will spill out.

It is clearly be too hard for you to understand that there is a problem with rad and her business model

It is far easier to blame to owners of the vehicles.

But then, you aren't a business owner and you clearly do not have the mental capacity to be one. At best you have the mentality of a ladipo tout who can never take responsibility for any failure and is only good for gaslighting annoyed customers

You also have poor reading comprehension since you missed the fact that rads team messed up two of my cars, a sienna and a Ford ranger

But you do you, overgrown edgelord looking to troll and talk shit like a 10 year old

Feel free to stand in the corner while the adults talk this out. When we need some entertainment, you have our permission to drop some misyarns

radautoworks:


This further adds to what I suspect. They are overwhelmed. I need to find a solution to this whether it's to close down for a while so they can catch up, retrain and reopen on an appointment only basis or put a cap on jobs that are taken in, something. Thank you for this additional information.

radautoworks:


Why?? It was our product and we did the install. We'd have taken it back. Did you ask?

biosilicon:


Apart from my issue, You said the 10k diagnosis fee is deducted from bill, but this is not my case.

nwauwa:

I called twice to complain and nothing came out of the calls. I decided to count my loss and move on.

Kewtt:
Gazzuzz ruined my 607 Peugeot

GloriousGbola:


UnFortunately for you, there are multiple other people with similar complaints of poor service

I am sure you can begin to tell us about how all of them bought junkers or Nigeria used cars or what ever nonsense your addled brain will spill out.

It is clearly be too hard for you to understand that there is a problem with rad and her business model

It is far easier to blame to owners of the vehicles.

But then, you aren't a business owner and you clearly do not have the mental capacity to be one. At best you have the mentality of a ladipo tout who can never take responsibility for any failure and is only good for gaslighting annoyed customers

You also have poor reading comprehension since you missed the fact that rads team messed up two of my cars, a sienna and a Ford ranger

But you do you, overgrown edgelord looking to troll and talk shit like a 10 year old

Feel free to stand in the corner while the adults talk this out. When we need some entertainment, you have our permission to drop some misyarns

Olufolabi:
I hardly post here. I almost opened a thread when it happened to me too, but decided against it later. I don't know if Aunty Radu will remember my car, because I reached out to her at some point.

Had an issue with my Volkswagen Scirocco. Engine smokes and misfires. I have a brother in law who is a technician on Nairaland on the mainland. He recommended I take the car to Radautoworks because I was living right by their gate. I went there and got a long list of parts that will be used to rebuild the engine in addition to some parts I bought from Germany prior to that. I import parts for the car from Europe majorly. Of course, the bill was through the roof, brother in law said no issues as long as they did a good job, because I stayed in touch with him too throughout.

Not to bore with details, car was "completed", but apparently they could not set the timing. The big guy there suggested I buy one tool like that so they can use to set the timing and I can keep it afterwards. I felt I cannot do that since the tool is costly and I am not a technician. Brother in law doesn't have too. It just looked all wrong after everything I paid.

I eventually went to pick up my car from there with all the misfires and loss of power. I got there, and the lady at the reception insisted I must pay their balance before I be allowed to pick up my faulty car that is still faulty. After paying them over 300k for an engine rebuild for various consumables, considering that I imported majority of the parts from Europe. I was too tired by then, I just paid the money and picked my car. I lived right by their gate so I felt I can manage it home anyways.

I got home and had to reverse for the first time that evening so I can park properly, and surprise, my car doesn't go into reverse anymore. It just blinks the "R" light. I was so pissed. It was pushed into position that evening.

Rang up brother in law, blamed him for the entire mess, told him he must fix that car. The poor guy couldn't say anything. Towed the car to his place. My car is now fine, engine and transmission. Took some weeks but it is now fine. Oh! The car also stayed a long time at Radautoworks before I finally decided to pick up.

Now that I am not so pissed, I think they need to work on their process. We all learn everyday. I feel not all cars should be accepted by the workshop if you feel you cannot handle it. A few people here do that already. And I feel it's unfair to make a customer pay for repairs that are not effective.

Anyways that was my own experience. Apologies for the long read. I left out a lot of details, but it's still long anyways.

GAZZUZZ:

radautoworks:

Most likely one of the reasons I don't advertise. They are overwhelmed.

sultaan:



I know say you're hurt and pained by the Toyota, but if I lied or make any false statement correct me.

Insulting will not solve your problem, we don't like telling each other the truth, but N100,000s all the cheering crowd go mind their business and you will still have your Toyota or whatever the problem is. The earlier you see a junker as a junkers the easier it is to make better decision fix what can be fixed roll with the rest.

Yours will be a lesson to the next person enjoy the vawulence But between you and I; I am the only one that can laugh about everything you are typing.

radautoworks:


It should have been. That will be corrected.

biosilicon:


Thanks, so what should i do?

GloriousGbola:
Meeen - too many horror stories. This is not a one off, it is systemic.

I have to thank sukkot for taking the bull by the horns, even if the self-servicer was only looking for cruise

I had been meaning to create a thread and kept on postponing.

At the very least na caveat emptor.

I would have spent much less fixing my cars issues.

My perspective - its a staffing issue. The guy who spilled superglue on my seat was thoroughly lackadaisical.

biosilicon:


Thanks, so what should i do?

radautoworks:
tried to reply you and got this...

Ogbadibo80:
If there is something to learn from all this, it is to ensure you can speak to the boss, and message the boss at will before handing over your vehicle. All this mail matter is just bullshit!

Buy a line, ask for their individual numbers and message or call them. You can discard the line after issues have been solved.

biosilicon:


Ok, I think the issue is from your end. I receive mails at that address, nothing wrong with my email.

radautoworks:


I have tried from multiple emails and domains including my personal email and they all bounce back. Since I seem to be receiving your messages, please email bank details for the 10k refund as a start.

GloriousGbola:


UnFortunately for you, there are multiple other people with similar complaints of poor service

I am sure you can begin to tell us about how all of them bought junkers or Nigeria used cars or what ever nonsense your addled brain will spill out.

It is clearly be too hard for you to understand that there is a problem with rad and her business model

It is far easier to blame to owners of the vehicles.

But then, you aren't a business owner and you clearly do not have the mental capacity to be one. At best you have the mentality of a ladipo tout who can never take responsibility for any failure and is only good for gaslighting annoyed customers

You also have poor reading comprehension since you missed the fact that rads team messed up two of my cars, a sienna and a Ford ranger

But you do you, overgrown edgelord looking to troll and talk shit like a 10 year old

Feel free to stand in the corner while the adults talk this out. When we need some entertainment, you have our permission to drop some misyarns

GAZZUZZ:

radautoworks:


I have tried from multiple emails and domains including my personal email and they all bounce back. Since I seem to be receiving your messages, please email bank details for the 10k refund as a start.

sukkot:
you are doing well. dont mind the excessive trolling. most Nigerians would not even entertain you after you have left their premises. you are doing well. keep it up. that crazy negro called buygala if he sells you a lemon second hand car and you call him up to complain that the car he sold you is a lemon he would curse somebody out and send thugs to come and beat you down but he is here forming saint and mother theresa

buygala that lemon car you sold my cuzzin. we on your ass nigga

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