He did. He asked if the imei was clean. Seller told him it was which he verified before paying.

Asking if imei is clean tells the whole story.

typicalgamer:


Clearly the buyer didn’t have any idea that it’ll/it can be blisted enroute to 9ja

What it kill the seller to relay that information to buyer or he’s scared the buyer would back out !

I’ve learnt a lot from and the most important is that this dispute thread is a clown fiasco

It’s just a Group Intimacy

typicalgamer:


Clearly the buyer didn’t have any idea that it’ll/it can be blisted enroute to 9ja

What it kill the seller to relay that information to buyer or he’s scared the buyer would back out !

I’ve learnt a lot from and the most important is that this dispute thread is a clown fiasco

It’s just a Group Intimacy

I agree with you on this
See as all of them blame the buyer

Mansoor001234:

So a seller shouldn't explain what the locked deal entails
I'm 100% sure if he explained to him the buyer will back down
He came back because of the former deal/sale he had with rawlingsko that everything was perfect.

Maybe the buyer was consumed by greed (everybody is).. but rawlingsko never explained in details how phones are blacklisted.

What do you want seller to explain to a buyer that knows what a TMobile clean phone is and knows how to run a paid IMEI check?

He sold a clean TMobile phone. Seller paid for a TMobile clean phone cos he knows what a blacklist is. Phone got blacklisted after transfer of ownership and you want the seller to explain again that phone can be blacklisted. Is he in charge of blacklisting phones that have been bought? Is he TMobile? Is he Apple? Is he Tim Cook?

What if the situation was reversed? He advertised a phone that's blacklisted, sold it as TLC and on arrival TMobile reports it as clean, will you be here saying "if seller explained, buyer would've backed down cos he didn't get blacklist?"

I don go. I don't even know why I'm explaining myself.

Kreamie:
He did. He asked if the imei was clean. Seller told him it was which he verified before paying.

Asking if imei is clean tells the whole story.

That’s not 100% true because myself will make this exact same mistake if i were in his shoes.

If he had known beforehand that there’s a 50/50 it can be black listed I’m sure he would have asked on how to prevent that but more deep information was relayed to him. All that was said is that imei was clean.
When you know fully well that same clean imei would become dirty 50/50 but failed to tell him that

Now it’s his fault because he doesn’t know what he got himself into.

That’s a load of bull na

Anopheles:


What do you want seller to explain to a buyer that knows what a TMobile clean phone is and knows how to run a paid IMEI check?

He sold a clean TMobile phone. Seller paid for a TMobile clean phone cos he knows what a blacklist is. Phone got blacklisted after transfer of ownership and you want the seller to explain again that phone can be blacklisted. Is he in charge of blacklisting phones that have been bought? Is he TMobile? Is he Apple? Is he Tim Cook?

What if the situation was reversed? He advertised a phone that's blacklisted, sold it as TLC and on arrival TMobile reports it as clean, will you be here saying "if seller explained, buyer would've backed down cos he didn't get blacklist?"

I don go. I don't even know why I'm explaining myself.

Nobody is fighting or quarreling boss the issue is simple

Why must something like this happen to a noob for him/her to learn about blacklisting.

Shouldn’t it be stated that there’s a chance something like this would happen and here’s how to mitigate the damage, so when something like (airclaws) blacklisting does happen it wouldn’t seem like a big deal to the noob.

This is just baptism by fire as far as I’m concerned.

He learnt the had way

Lol. Look at you making excuses for him. SMH.


m_O ti lor

typicalgamer:


That’s not 100% true because myself will make this exact same mistake if i were in his shoes.

If he had known beforehand that there’s a 50/50 it can be black listed I’m sure he would have asked on how to prevent that but more deep information was relayed to him. All that was said is that imei was clean.
When you know fully well that same clean imei would become dirty 50/50 but failed to tell him that

Now it’s his fault because he doesn’t know what he got himself into.

That’s a load of bull na

typicalgamer:


Nobody is fighting or quarreling boss the issue is simple

Why must something like this happen to a noob for him/her to learn about blacklisting.

Shouldn’t it be stated that there’s a chance something like this would happen and here’s how to mitigate the damage, so when something like (airclaws) blacklisting does happen it wouldn’t seem like a big deal to the noob.

This is just baptism by fire as far as I’m concerned.

He learnt the had way

lol, where you all coming from with "he should have told the buyer it could be blacklisted"

Y'all clearly don't know how this works, then it's better to listen to the oldies here and learn.

Any phone gotten from the USA/UK can be blacklisted at any point, be it in a day, a month or even years after you've purchased it. It's a risky business. There's a reason those phones are wayyyy cheaper than what you can buy from Slot or Amazon

harmbhrosz:
lol, where you all coming from with "he should have told the buyer it could be blacklisted"

Y'all clearly don't know how this works, then it's better to listen to the oldies here and learn.

Any phone gotten from the USA/UK can be blacklisted at any point, be it in a day, a month or even years after you've purchased it. It's a risky business. There's a reason those phones are wayyyy cheaper than what you can buy from Slot or Amazon

whether it’s cheap or not is not the issue Abeg so far value was exchanged………….nobody is saying it can’t be blacklisted just make it known to the the buyer you’re saying something, yes it is a risky business why bother hiding the risks from the buyer that’s the issue

Segun2222:
whether it’s cheap or not is not the issue Abeg so far value was exchanged………….nobody is saying it can’t be blacklisted just make it known to the the buyer you’re saying something, yes it is a risky business why bother hiding the risks from the buyer that’s the issue

Thank you

mrklock:
Good day house!!! I will try to make this short.

On the 23rd of April I posted a Request for a FACTORY UNLOCKED iPhone 12 Pro Max and Hayzed111 message me that he has 256g I told him that what I have budgeted for is 128g he said the 128g is locked but the 256g and 512g is unlocked. I asked how much and we got to agree for 500K. Then he (Hayzed111) sent me phone screen showing imei and storage and battery health, and even a video of the phone. And phone imei was showing no sim restriction which I happily picked. My mistake was not running the imei, because

1) I trusted him. (I believe he knows the consequences of trying to scam one of us)

2) He sent a screen already showing it’s unlocked for all carriers.

3) My request was specific. *Factory Unlocked iPhone 12 Pro Max.


My client Picked his new phone directly from airport. On Thursday my client called me with a very harsh tone shouting that I’ve scammed him and sold him a stolen phone, I pleaded with him to calm down and explain things slowly for me. He now told me that he sold the phone to another person only to find out that the phone is locked, that it is fraud, I ask him what he meant by locked, only to Check the imei and find that it was locked to T-Mobile, I then checked my record book and the imei, so I messaged Hayzed111 telling him about the phone, he replied and I quote
“Boss honestly I don’t even know what to say about this because this phone bought as FU and I sold it as FU so I no fit go meet obas now tell am phone of March after 9month”

I am forced to believe that a WWU iPhone 12 Pro Max was sold as factory unlocked thinking I will not blow back, 8months later, the phone was reset and it went back to being locked, after all a Leopard cannot change its skin.

After some deliberation and discussions we couldn’t reach a decision or even an agreement. I therefore table this matter to the house for deliberations and solutions. Thank you for your time.

@Hayzed111

@Kreamie
@omicpet
@wese90
@bobo65
@ohizzy
@Lekjons
@Rakiticbarca
@humblesteve
@Cvesta
@McMayor
@Chelseamann
@adarabi
@GadgetInstinct
@aterejr
@sheelay
@piro007
@nurex01
@aminds1
@lekkanberry
@Rawlingsko
@henrixx
@olorunsola1
@Felai
@cupid4ig
@anopheles
@babaisaac

Good day all, on 17th Dec. i opened a dispute with Hayzed111. I was very disappointed at the participation of our so called “All offer up thread members” I am not even going to lie, the lackadaisical attitude we pay to dispute is the reason why many people have the audacity to scam people and get away with it. Lately we are just doing business without any guiding principles and I am talking to everybody involved. We all need to be more responsible and more accountable.
However my dispute with Hayzed111 has been settled amicably and we agreed to unlock the phone for my client. To every one who participated in this dispute resolution especially Omicpet, Kreamie and elpacino481 I appreciate you and I want to say a very big thank you. And to everybody who has been participating in dispute resolution silently or openly keep doing your best, y’all are the pillars that is holding this business in one place.
Hayzed111 was also very communicative in settling our dispute, i look forward to doing more business with you.
Cheers

Segun2222:
whether it’s cheap or not is not the issue Abeg so far value was exchanged………….nobody is saying it can’t be blacklisted just make it known to the the buyer you’re saying something, yes it is a risky business why bother hiding the risks from the buyer that’s the issue

The seller didn't hide anything, Nobody goes to buyers telling them the phone can be blacklisted... It's a duty of the buyer to do every homework and ask questions on what he wants to spend his money on.

He collected the imei to check and even knows the website to do that, which means he knows how blacklist works already.

I don't understand how you guys that knows nothing about this are trying to cause unnecessary issue hereby escalating it further.

All this senior men that has been in this business are all saying this same thing but una no wan gree

harmbhrosz:
The seller didn't hide anything, Nobody goes to buyers telling them the phone can be blacklisted... It's a duty of the buyer to do every homework and ask questions on what he wants to spend his money on.

He collected the imei to check and even knows the website to do that, which means he knows how blacklist works already.

I don't understand how you guys that knows nothing about this are trying to cause unnecessary issue hereby escalating it further.

All this senior men that has been in this business are all saying this same thing but una no wan gree

why don't you want to tell buyers there's a chance it can be blacklisted? it means you're hiding something deliberately which is dubious, you're the same person that's claiming because phone is cheap it can be blacklisted you're doing as if there's a written rule somewhere on tlc deals or selling tlc deals means you're doing them a favor lol..... maybe this person is your friend that's why you're saying things that don't add up, person do business problem occur you 3rd party say na unnecessary issues.... abeg una senior men make una no vex for the unnecessary issues oo lol

Anopheles:



This is not his problem


You bought a TMobile device that he told you was clean. You confirmed it's clean with IMEI and paid. Phone's blacklisted 9 days after it's confirmed clean. You didn't process unlock, you waited for it to land.

That's not the seller's problem. Problem is fully yours to shoulder.

I have about 8 TMobile phones that were clean on payment and blacklisted on route cos I was on vacation and didn't have my token to pay for unlock. You dinor see me whyning to seller.

This case isn't a dispute. Sell the device as chip unlock, clean device or use as is. Take your loss like a man.


Thanks and happy new year

let's assume after you confirmed the 8 phones with good screen and enroute it got cracked and arrived as cracked screen...... would you still take your loss like a man?

You’re not getting it man. There are no assumptions.


Blacklisted imei is one thing, cracked screen during the course of shipping is another. Two unrelated scenarios.

Those in the business understand what it means for an imei to be blacklisted; in this case, the shipper cannot be held liable as you already did your due diligence prior to shipping. In a situation where you have cracked screens ( most likely handling related), the shipper would have to be involved in sorting out the issue as the item/s wasn’t/weren’t picked/shipped with cracked screen/s.

Segun2222:
let's assume after you confirmed the 8 phones with good screen and enroute it got cracked and arrived as cracked screen...... would you still take your loss like a man?

Kreamie:
You’re not getting it man. There are no assumptions.


Blacklisted imei is one thing, cracked screen during the course of shipping is another. Two unrelated scenarios.

Those in the business understand what it means for an imei to be blacklisted; in this case, the shipper cannot be held liable as you already did your due diligence prior to shipping. In a situation where you have cracked screens ( most likely handling related), the shipper would have to be involved in sorting out the issue as the item/s wasn’t/weren’t picked/shipped with cracked screen/s.

He's relating shipper fault to Apple blacklisting and you get time to explain...

I just tire bro

Anopheles:



He's relating shipper fault to Apple blacklisting and you get time to explain...

Nicerazor:
I understand your plight and understand how you feel but truth must be told.
In this case the issue is beyond the control of the deal hunter and cannot be held liable.
If it was a damaged screen or cracked on phone it would have been a different issue.
This is imei blacklist issue, inasmuch as the imei was clean when you bought the item you can’t blame the deal hunter. Things like this happens all the time.
Sellers does this so they can cheat their service providers on a contract phone so they get replacement device and resell the phone and make more money.
I have been doing this biz since 2018 and with this little time I have seen and experienced a lot.
You can buy a phone today and before it get to Naija will get blacklisted, you can’t go and hold the shipper to return phone to seller, you have to move on.
*good thing is you can remove the blacklist status on the phone.

How can the blacklist status be removed please, price n all with guarantee

Anopheles:



He's relating shipper fault to Apple blacklisting and you get time to explain...

them force you talk?

Kreamie:
You’re not getting it man. There are no assumptions.


Blacklisted imei is one thing, cracked screen during the course of shipping is another. Two unrelated scenarios.

Those in the business understand what it means for an imei to be blacklisted; in this case, the shipper cannot be held liable as you already did your due diligence prior to shipping. In a situation where you have cracked screens ( most likely handling related), the shipper would have to be involved in sorting out the issue as the item/s wasn’t/weren’t picked/shipped with cracked screen/s.

those in business understand why not tell your buyer there is 50/50 chance imei could have been blacklisted..... no one is blaming deal hunter bad business happens.... make the risks known to the buyer

Anopheles:



He's relating shipper fault to Apple blacklisting and you get time to explain...

My brother I see no fault in him explaining. He has to do so for better understanding and for others to learn from as well as to also avert future events like this occuring.

My opinion on this issue is that both buyer and shipper come into a compromise and look at a better way of sorting things out.

And business transaction continues...

This case is funny. Everybody keeps complicating the matter by introducing new factors. Both the seller and the buyer have faults, but not entirely how everyone might think.

The buyer is at fault for not entirely knowing what he was getting into. Ignorance is not an excuse, as they say. In businesses like these, sellers ALWAYS assume a buyer understands the deal unless he/she asks. They've dealt with a lot of people, probably for years now, nobody has time to read T's and C's for you. I mean, you had to know there was a catch to the device being significantly cheaper. In my opinion, the seller doesn't exactly have fault in this part.

That being said, the seller's fault came from his attitude to the whole thing. Customer is always right, as they also say, even if some customers don't know anything about anything. Dealing with noobs can be stressing, but good customer service goes a long way as well. If you ask me, I'll say that's what's paining the buyer sef but he won't stop beating about this big bush. He was expecting to be pampered but the way the seller responded was, in his opinion, harsh.

I believe the buyer knows what to do at this point. Just take the L and move on, it's not even a total loss. You'll be fine! Seller, please do better next time as well. May your business continue to prosper.

GOOD DAY HOUSE, I Will Try to make this short and straight to the point


On the 12th of January 2023(Thursday), I requested for an airpod 2, and @Adinije indicated she’s got it, i sent a dm and we got talking, she sent pictures and all, i asked her if it’s fully functional, she said yes.. I’m not in Lagos state to test the item and I don’t have a bad relationship with her so out of trust, i took her word, paid for item and sent rider to pickup, it was a straight delivery …Rider picked up from and delivered straight to client

Fast forward to night, client called saying that the airpods audio quality is bad and subpar and it sounds like an inferior, i insisted that it’s not inferior and he should be sure of what he’s saying, he insisted also, his complaints were, the audio quality was bad, too low, when it’s plugged in you can barely hear a thing, it’s not loud, that night I told him to try testing it with another phone.
He started to doubt himself, so he gave the airpods to his brother to test and his brother noticed the issue, and complained of same thing, the brother uses an airpod 2 i sold to them also, he compared it and it was miles off, I told him to charge it fully that night and if it still gives thesame issue he should get back to me in the morning, He did and he contacted me in the morning saying same thing, even cleaned the tips of the pods and charged it full, still same issue

I contacted @Adinije that morning to inform her of this development, She asked me if i shipped it directly to him, i said Yes…She now requested for the serial no and pictures of the airpod, I had to request it from the guy and i sent it to her

She got it and i had to ask how we can find a possible solution to this because the client is bitter and we needed to find a solution


She said she reached out to people that are knowledgeable in airpod and they told her nothing like that and as long as it’s working and it’s original, i tried to emphasize to her that it’s not about the authenticity, I’m not debating that, the case is about the quality of audio from the airpods and surely since we both were not opportuned to test the item, how can we be soo sure of 100% functionality of the item & be soo dismissive of the clients complaint

She said “the device isn’t faulty, therefore the client doesn’t have a case”

I tried to make her understand that an airpod can be original, Yes, and still develop issues, doesn’t take away it’s originality, and dismissing the client in this manner is quite bizzare to do, I went further to ask if she has a replacement as a possible solution

She insisted that the device isn’t faulty, and if it is, i might want to tell her what needs to be fixed and she would gladly do that.

She further stated that returning it is not even an option, Why?? that buyer can still play fast one, she suggested i table it before much more knowledgeable people in the groupchat or the thread to get their opinions on this issue so as to find a solution

Please i just humbly request the opinions of my Ogas and Madams on this issue, because it’s starting to linger & so we can find a solution and move forward, Thanks


@RakiticBarca
@Wese90
@Adinije

Prayse:
GOOD DAY HOUSE, I Will Try to make this short and straight to the point


On the 12th of January 2023(Thursday), I requested for an airpod 2, and @Adinije indicated she’s got it, i sent a dm and we got talking, she sent pictures and all, i asked her if it’s fully functional, she said yes.. I’m not in Lagos state to test the item and I don’t have a bad relationship with her so out of trust, i took her word, paid for item and sent rider to pickup, it was a straight delivery …Rider picked up from and delivered straight to client

Fast forward to night, client called saying that the airpods audio quality is bad and subpar and it sounds like an inferior, i insisted that it’s not inferior and he should be sure of what he’s saying, he insisted also, his complaints were, the audio quality was bad, too low, when it’s plugged in you can barely hear a thing, it’s not loud, that night I told him to try testing it with another phone.
He started to doubt himself, so he gave the airpods to his brother to test and his brother noticed the issue, and complained of same thing, the brother uses an airpod 2 i sold to them also, he compared it and it was miles off, I told him to charge it fully that night and if it still gives thesame issue he should get back to me in the morning, He did and he contacted me in the morning saying same thing, even cleaned the tips of the pods and charged it full, still same issue

I contacted @Adinije that morning to inform her of this development, She asked me if i shipped it directly to him, i said Yes…She now requested for the serial no and pictures of the airpod, I had to request it from the guy and i sent it to her

She got it and i had to ask how we can find a possible solution to this because the client is bitter and we needed to find a solution


She said she reached out to people that are knowledgeable in airpod and they told her nothing like that and as long as it’s working and it’s original, i tried to emphasize to her that it’s not about the authenticity, I’m not debating that, the case is about the quality of audio from the airpods and surely since we both were not opportuned to test the item, how can we be soo sure of 100% functionality of the item & be soo dismissive of the clients complaint

She said “the device isn’t faulty, therefore the client doesn’t have a case”

I tried to make her understand that an airpod can be original, Yes, and still develop issues, doesn’t take away it’s originality, and dismissing the client in this manner is quite bizzare to do, I went further to ask if she has a replacement as a possible solution

She insisted that the device isn’t faulty, and if it is, i might want to tell her what needs to be fixed and she would gladly do that.

She further stated that returning it is not even an option, Why?? that buyer can still play fast one, she suggested i table it before much more knowledgeable people in the groupchat or the thread to get their opinions on this issue so as to find a solution

Please i just humbly request the opinions of my Ogas and Madams on this issue, because it’s starting to linger & so we can find a solution and move forward, Thanks


@RakiticBarca
@Wese90
@Adinije

You picked up from me ? You didn’t reach out to me personally and secondly, Y can’t you receive to test before sending to your client

Is your client comparing the quality to that of AirPod pro ??

Prayse:
GOOD DAY HOUSE, I Will Try to make this short and straight to the point


On the 12th of January 2023(Thursday), I requested for an airpod 2, and @Adinije indicated she’s got it, i sent a dm and we got talking, she sent pictures and all, i asked her if it’s fully functional, she said yes.. I’m not in Lagos state to test the item and I don’t have a bad relationship with her so out of trust, i took her word, paid for item and sent rider to pickup, it was a straight delivery …Rider picked up from and delivered straight to client

Fast forward to night, client called saying that the airpods audio quality is bad and subpar and it sounds like an inferior, i insisted that it’s not inferior and he should be sure of what he’s saying, he insisted also, his complaints were, the audio quality was bad, too low, when it’s plugged in you can barely hear a thing, it’s not loud, that night I told him to try testing it with another phone.
He started to doubt himself, so he gave the airpods to his brother to test and his brother noticed the issue, and complained of same thing, the brother uses an airpod 2 i sold to them also, he compared it and it was miles off, I told him to charge it fully that night and if it still gives thesame issue he should get back to me in the morning, He did and he contacted me in the morning saying same thing, even cleaned the tips of the pods and charged it full, still same issue

I contacted @Adinije that morning to inform her of this development, She asked me if i shipped it directly to him, i said Yes…She now requested for the serial no and pictures of the airpod, I had to request it from the guy and i sent it to her

She got it and i had to ask how we can find a possible solution to this because the client is bitter and we needed to find a solution


She said she reached out to people that are knowledgeable in airpod and they told her nothing like that and as long as it’s working and it’s original, i tried to emphasize to her that it’s not about the authenticity, I’m not debating that, the case is about the quality of audio from the airpods and surely since we both were not opportuned to test the item, how can we be soo sure of 100% functionality of the item & be soo dismissive of the clients complaint

She said “the device isn’t faulty, therefore the client doesn’t have a case”

I tried to make her understand that an airpod can be original, Yes, and still develop issues, doesn’t take away it’s originality, and dismissing the client in this manner is quite bizzare to do, I went further to ask if she has a replacement as a possible solution

She insisted that the device isn’t faulty, and if it is, i might want to tell her what needs to be fixed and she would gladly do that.

She further stated that returning it is not even an option, Why?? that buyer can still play fast one, she suggested i table it before much more knowledgeable people in the groupchat or the thread to get their opinions on this issue so as to find a solution

Please i just humbly request the opinions of my Ogas and Madams on this issue, because it’s starting to linger & so we can find a solution and move forward, Thanks


@RakiticBarca
@Wese90
@Adinije

I understand that you are trying to return the item at all cost, but fabricating lies to win a case is wrong.

The complaint you brought to me was that it has no bass and doesn't speed up, compared to his brother's own. Now, you are saying the it is not audible. Wow

wese90:



You picked up from me ? You didn’t reach out to me personally and secondly, Y can’t you receive to test before sending to your client

Is your client comparing the quality to that of AirPod pro ??

Like i said initially, i took her word for it out of trust and the fact that we don’t have a bad relationship, and I thought she reached out to you already, Secondly, I’m not in Lagos to receive and test it, that’s why i sent it straight to client.

Prayse:
GOOD DAY HOUSE, I Will Try to make this short and straight to the point


On the 12th of January 2023(Thursday), I requested for an airpod 2, and @Adinije indicated she’s got it, i sent a dm and we got talking, she sent pictures and all, i asked her if it’s fully functional, she said yes.. I’m not in Lagos state to test the item and I don’t have a bad relationship with her so out of trust, i took her word, paid for item and sent rider to pickup, it was a straight delivery …Rider picked up from and delivered straight to client

Fast forward to night, client called saying that the airpods audio quality is bad and subpar and it sounds like an inferior, i insisted that it’s not inferior and he should be sure of what he’s saying, he insisted also, his complaints were, the audio quality was bad, too low, when it’s plugged in you can barely hear a thing, it’s not loud, that night I told him to try testing it with another phone.
He started to doubt himself, so he gave the airpods to his brother to test and his brother noticed the issue, and complained of same thing, the brother uses an airpod 2 i sold to them also, he compared it and it was miles off, I told him to charge it fully that night and if it still gives thesame issue he should get back to me in the morning, He did and he contacted me in the morning saying same thing, even cleaned the tips of the pods and charged it full, still same issue

I contacted @Adinije that morning to inform her of this development, She asked me if i shipped it directly to him, i said Yes…She now requested for the serial no and pictures of the airpod, I had to request it from the guy and i sent it to her

She got it and i had to ask how we can find a possible solution to this because the client is bitter and we needed to find a solution


She said she reached out to people that are knowledgeable in airpod and they told her nothing like that and as long as it’s working and it’s original, i tried to emphasize to her that it’s not about the authenticity, I’m not debating that, the case is about the quality of audio from the airpods and surely since we both were not opportuned to test the item, how can we be soo sure of 100% functionality of the item & be soo dismissive of the clients complaint

She said “the device isn’t faulty, therefore the client doesn’t have a case”

I tried to make her understand that an airpod can be original, Yes, and still develop issues, doesn’t take away it’s originality, and dismissing the client in this manner is quite bizzare to do, I went further to ask if she has a replacement as a possible solution

She insisted that the device isn’t faulty, and if it is, i might want to tell her what needs to be fixed and she would gladly do that.

She further stated that returning it is not even an option, Why?? that buyer can still play fast one, she suggested i table it before much more knowledgeable people in the groupchat or the thread to get their opinions on this issue so as to find a solution

Please i just humbly request the opinions of my Ogas and Madams on this issue, because it’s starting to linger & so we can find a solution and move forward, Thanks


@RakiticBarca
@Wese90
@Adinije

The matter has been deliberated & Adinije and I have decided to send the pods to a third party to test and confirm, Moving forward we would seek to address whatever comes out of that arrangement privately, It’s fine now, issue has been sorted, Thanks.

Prayse:
The matter has been deliberated & Adinije and I have decided to send the pods to a third party to test and confirm, Moving forward we would seek to address whatever comes out of that arrangement privately, It’s fine now, issue has been sorted, Thanks.

The airpod was sent to a third party who clean it and confirmed that it's now working perfectly well.

@Prayse and his client also confirmed it.

Adinije:


The airpod was sent to a third party who clean it and confirmed that it's now working perfectly well.

@Prayse and his client also confirmed it.

omo see as dispute sweet, no long talks, no insult.. Adinije you're doing well

I can attest to this.

Glad this was amicably resolved. Kudos to both parties.

Adinije:


The airpod was sent to a third party who clean it and confirmed that it's now working perfectly well.

@Prayse and his client also confirmed it.

Adinije:


The airpod was sent to a third party who clean it and confirmed that it's now working perfectly well.

@Prayse and his client also confirmed it.

This is why it is important to handle disputes well. Gives a lot of us the confidence to deal with people who can.

Now I’m just getting to know that a phone can be blacklisted enroute delivery.

But then, How can the blacklist be erased?
Is it that the blacklist can’t be removed when the phone enters Naija?
Abeg I’m lost.

Good morning House.
Please I have an issue here that I'll appreciate your help in resolving.

So on Dec 24th I made a request for a brand new sealed iPhone 13 Pro FU 128GB on a WhatsApp group to which @Abrahym replied was available for 650k.
I bargained for 640k and due to some delay on my end item was paid for on the 28th of Dec and subsequently sent to Abuja on the same day.
Item was received by me on the 29th. I had checked the imei once it arrived to be sure it was Unlocked, and everything was good except for the fact that it was activated which at the time I honestly had no idea what it implied. I usually don't sell iPhones since I don't know much about that market, hence why my requests are usually for a new sealed item to avoid stories.

I delivered the device to the client that same day.
However she messaged me Jan 6th, complaining battery was draining too fast and phone overheats sometimes. She hesitated on reaching out as she assumed the battery drain was perhaps software related since she just moved her files and data from her previous iPhone and she read online that may cause battery drain in the immediate period. However as it persisted she reached out to her brother who told her it was probably cuz the phone was a renewed device since it came activated.
For that reason I reached out to Kreamie to ask what could be wrong and what a brand new sealed, activated iPhone meant. I was told that connotes it had been unsealed for whatever reason (check unlock status, etc etc) and then resealed. He also advised the battery drain could be the iOS 16 but the drain shouldn't be that bad.
I reached out to Abrahym the following day about the issue and he claimed it was an 'opened to confirm' item which was then resealed, a fact he didn't mention prior, which clearly would have been a deal breaker for me cuz I know how uneasy my client can be. He said the battery drain and overheating issue was a common thing with iOS 16 and client should change charger.
I tried convincing the client that there was no issue with the phone and also gave her my iPad charger to test it out but she insisted the issue persisted. Problem was client kept comparing her phone with her sister's (also purchased from me) and noted her battery drain was significant... Plus the fact that she had been convinced it could be a renewed device as her brother claimed (whether right or wrong), probably created a cognitive bias and she decided she wouldn't be keeping the phone be it a software issue or otherwise unless it was a new unactivated device which would keep her mind at ease, for fear it may develop additional issues in the future.

I informed Abrahym as such, told him I didn't mind incurring some loss on my end, since there's no excuse for ignorance, as long as we come to an understanding and resolve the issue ASAP. But there was no progressive response from him until I messaged him again on Monday 12th, advising that he sells the device, since he's certain there's no issue with it, to which he responded that I send down to Lagos.
I asked for contact of receiver so I can give the dispatch and send without issues but Abrahym has not responded since.
He's failed to reply messages or return my calls, necessitating that I escalate the issue here for your unbiased thoughts and inputs.

Kindly note that client has returned the device to me and I've tested the device myself against an iPhone 13, browsing Instagram with LTE. The drain wasn't too significantly different, her 13 pro drained 5% more after 2hrs of IG...h/ever the 13 I tested against had a BH of 90% if I remember correctly.
I am also of the opinion that the iPhone probably doesn't have an issue.
However the PROBLEM here is client is not having any of it since she is made up her mind, quite understandably, that the phone is not a new device and she didn't spend her savings to buy something that'll keep her anxious.
If this was a brand new sealed device as requested I wouldn't have involved abrahym at all but that is not the case here as he'd omitted such vital info from our dealing.

I'd appreciate it if the house could proffer a solution to this issue as client has been on my neck for a refund.

Thank you.

@Kreamie @Rackiticbarca @aterejr @Bayokun @bobo65 @Sbawa @Wese90 @Nicerazor