₦airaland Forum

Alfred74:
Very very simple

lloydtruth:
your descriptions of legalwealth services are so right, I once used his services and nearly had B.P. though he will eventually pay but will make you regret ever using his services.

ExplitContent:
Legalhealth shut up. You have a very poor customer concern service. Work on it...

Abi you think say e easy to get piece/peace of mind when your money dae another person hand and u don't know what he is to do next

legalwealth:
Say whatever you or others have chance to say at the moment.

It is a free world though in as much no one in here can point finger to me that I once scammed him or her all these years.
Also note that my business is not primarily based on nairalanders as most of you here are kids with no sense
of how business operates and lots more.

engineerprosper:
Somebody's son is mentally derailed and as well depressed

legalwealth:
Less I forget, majority of those that dropped comments here in that 2016 are mainly haters, competitors etc that have never done any business with me.

Some might have come with sharp and fast dealings which are most times fraudulent ones which I don't entertain let alone compromise on.

A known E-currency exchanger in Nigeria was locked up in cell late last year because he did sharp and fast dealings without doing proper things. It was later confirmed that those who rushed him did transfer of millions from hacked company account to buy bitcoin from him.

He was locked up but he was released on bail after say 2 weeks and the said matter should still be court as we speak.

My kind of business especially the buying and selling PayPal funds part of it is very risky that one needs to be extra careful by having and setting standards of operation else one might be sent to prison or back to village(God forbid in Jesus name).


Iykepromotions who I can spot here to be a very good customer that does recommend others to me, should be able to attest to it that I've improved so well on my customer service/care by putting some key things in place. That was made possible and helped by lessons learnt from feedbacks like the one posted here by OP.

Thanks to everyone for their respective comments for they have gone a very long way in helping my customer service improved on for so long and still improving day in day out. Do have a great week! !!

legalwealth:
Customer service/care has been drastically improved upon that livechat on the website and office lines are always available 9 a.m to 7 p.m Monday to Friday for swift response. Turn up or response time frame for support is also always quick on whatsapp even if it is outside working hours.

See our payout/execution timeframe(usually ok) and terms and conditions quoted below;

" Note that our PAYOUT or EXECUTION time frame is usually within 24 hours business days and attimes, weekends inclusive.

It could be executed within few minutes or few hours depending on some factors. But it shouldn't pass 24 hours for all E-currencies except PayPal which could attimes be extended to 72 hours for security/fraud/chargeback checks.


If unfortunately it passes 24 hours for other E-currencies or 72 hours for PayPal, it must have been as a result of some unforeseen circumstances either from your side or from our side. If it is from our side, you sure deserve our sincere apology and possibly a compensation! !! "

legalwealth:
In the real sense without being sentimental, you are the one who behaved badly in the sense that you weren't patient with our stated execution timeframe. Plus you didn't appreciate that I tried to personally help with executing your order on time, despite you placed order late on Friday when we were officially closing for the week.

You jumped into creating thread without initially communicating with us as per you want a refund or so even when your order is still within stated timeframe as we are owing you money for ages.

That gave gazzuzz the hyprocites/toddlers leader and his gang members the audacity to come trolling this thread after more than 2 years that you created it, because I shared my awful experience with one of them who sold a very bad car to me.

Details on how it ended could be seen on https://www.nairaland.com/5314114/where-awful-experience-calculusx-runs

Check the screenshots below to see the main reason they all ganged here all in the name of blindly defending and avenging for the car dealer called calculusx on Autos and Cartalk sections of this forum.

Modified

legalwealth:
This issue was raised here on Monday Sep 26, 2016 which was over 2 years ago at 6:21pm and I came on the thread at 7:08pm On Sep 26, 2016 which is less than one(1) hour to explain what happened, apologized and as well resolved the issue ASAP.

For those that didn't bother to read through the thread before childlishly posting and broadcasting, let me explain what transpired to you in few sentences.

amInigerian whatsapp chatted or called(I can't remember) on the afternoon of Friday Sep 23rd 2016 that he needed to buy PayPal fund or so but with the way E-currency Exchange business works by standard especially for monitoring, security and fraud issue sake, orders are meant to be placed on the website while the order is executed within few minutes or hours(24 to 48 hours business days) and attimes during weekends.

He was told everything but he requested I should give him the total amount along with bank details while he rushed to bank to make payment before they close for the week. He was given the details and was asked to make sure he places order on the website or send e-mail so that the order could be attended for response to calls and whatsapp messages are always very somehow during weekends(secretary now do switch off the office lines during weekends). But it seems he never did as instructed or so on that Friday(23rd) let alone on Saturday(24th) or Sunday(25th).

I think he spoke with secretary(a lady) or a personal assistant who were just newly employed, on phone on Monday(26th) who must have explained to him again how we operate which must have prompted he placed order on the website.

The truth is that they might not know I gave him priority execution although he didn't act as I directed him and moreover, backlogs of orders on website, e-mails, whatsapp and the likes are always much on Mondays that they are always treated one after the other.

His order on the website which was received was put under normal execution time frame of within 24 and 48 hours on that Monday he placed order which implies is still within range. I'm pretty sure he created this thread out of rage but I responded and attended to him here in less than
one hour and pretty sure I refunded him in FULL without charging any type of fee within few minutes that he requested for refund instead or may be I executed his order ASAP(I can't really remember).

I'm pretty sure I personally called him that night or the next day to explain things and as well apologized to him. And out of conscience he came back to the thread on the 4th of October 2016 to say what could be seen he wrote below:

xpressTrade:
for me the guy is great never had an issue with him

legalwealth:
Hurriedly transferred your hard earned money?

Anyways! You were pre-informed of our policy and to place order on our exchange site for guaranteed monitoring on Friday's afternoon(we don't work officially on Saturdays and Sundays) which you came for this order. You are meant to place order on our website first and include your order ID in your payment of which our terms and conditions is clearly stated in the mail(orders are completed within 24 to 48 hours working/business days that you will receive after placing order. That implies that proceeding with payment means you've agreed to the terms and conditions outlined in the e-mail that systems send to you after submitting your order.

You pleaded to do make payment first on that Friday's afternoon while you later place order on the site or send mail due to urgency of the payment and so as to be able to get to bank before they close. You never place the order on the website let alone send e-mail as instructed until today's morning that you called in and you were asked reason you didn't send mail nor place order on the site as instructed that you started giving one excuse or the order.

At that time, the favour of swift payment was no longer valid and our term of 24 to 48 hours of business days funding time was applied which is yet to elapse. All I can see is that you are not the patient type and I'm sorry that you will be duly refunded for this transaction.

Kindly check my signature and contact me on whatsapp or BBM for courtesy refund though a text was just sent to you on step to take in getting a refund.

Alfred74:
So much defence for legalwelateef Engineer are you legalwealth.

engineerprosper:
Are you calculusx the lemon car seller?