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JideSM:


Hi Emdee590, so sorry for the inconvenience. Please provide your mobile number via e-mail message for checks.

Zither:
Many months ago, I discovered that MTN 1 month data sub was no longer enough to browse through nairaland or make few searches on google to last 1 week even though I tried never to download anything exceeding 6mb just to be sure where the problem laid. Alas, download or not, 1 month data sub was no longer enough to open google page (exaggerating but that's the picture). I knew it was a foul play from the end of MTN.

I quit data subscription on MTN. It was the best decision ever.

Hi Zither, i'll appreciate if you can send me your mobile number and device type via the E-mail message to enable me run a check. Regards

Emdee590:

Please power your device off and on then try again

Mtn always finish my credit before I use it for anything of note. Why is that?

Does it have something to do with the 5h 1gb 1 week plan I get every week?

Please I need a fast solution because it's infuriating now...

P

seyiade26:
Mtn always finish my credit before I use it for anything of note. Why is that?

Does it have something to do with the 5h 1gb 1 week plan I get every week?

Please I need a fast solution because it's infuriating now...

Hi seyiade26, so sorry for the inconvenience. Please provide your mobile number via E-mail message to enable me look into this. Regards

JideSM:


Hi seyiade26, so sorry for the inconvenience. Please provide your mobile number via E-mail message to enable me look into this. Regards

Hello I wrongly made a transfer to a line 3days ago..since i then it hasnt been refund..pls look into it.my number is 08162776090

luvlyoracle:
Hello I wrongly made a transfer to a line 3days ago..since i then it hasnt been refund..pls look into it.my number is 08162776090

Hi luvlyoracle, please note that the issue is being attended to. You will get feedback once its resolved. Please be patient.

luvlyoracle:
Hello I wrongly made a transfer to a line 3days ago..since i then it hasnt been refund..pls look into it.my number is 08162776090

I am glad to inform you that the issue has been resolved and airtime credited back to your line. Cheers.

Hi what's wrong with mtn data.... Within the past week I've subbed like 10times....with my data getting exhausted on or before 24hrs...PS I don't download.. Just whatsapp,facebook and some other sites....just did an sub about 3hours ago and I just got an SMS saying I've got just 200mb remaining... Imagine

JideSM:


I am glad to inform you that the issue has been resolved and airtime credited back to your line. Cheers.

Thanks bro..Very satisfied with your service.
You guys rock!!

JideSM:


I am glad to inform you that the issue has been resolved and airtime credited back to your line. Cheers.

Hello bro.. Just woke now and saw that Mtn has deducted my airtime.

I called and they told me it was a silly program and I couldn't even understand the program which I never, I never registered for...

I'm just sick of this nonsesense.. I thought NCC has said henceforth we wouldn't be getting unsolicited messages again?
. Bro I need a refund, 'cause this things hits me to the bone...

Jhayson:
Hi what's wrong with mtn data.... Within the past week I've subbed like 10times....with my data getting exhausted on or before 24hrs...PS I don't download.. Just whatsapp,facebook and some other sites....just did an sub about 3hours ago and I just got an SMS saying I've got just 200mb remaining... Imagine

This is similar here.. Just a week internal.. To sub now is a fear.. Although.. I'm switching to airtel..

I would have opted for airtel too but the network is bad

tempem:


This is similar here.. Just a week internal.. To sub now is a fear.. Although.. I'm switching to airtel..

tempem:


Hello bro.. Just woke now and saw that Mtn has deducted my airtime.

I called and they told me it was a silly program and I couldn't even understand the program which I never, I never registered for...

I'm just sick of this nonsesense.. I thought NCC has said henceforth we wouldn't be getting unsolicited messages again?
. Bro I need a refund, 'cause this things hits me to the bone...

Hello Tempem, I sincerely apologize for the deductions you experienced. Kindly send me your number through Private message so that I can assist you check on it.

Hello JideSM, Can one retrieve a very old number that was gotten prior to 2009? I don't have the PUK anymore but i can still recall frequently called numbers. The number is still active it hasn't been assigned to anyone it says switch off each time i call it. Thanks.

JideSM:


Please power your device off and on then try again

exactly....thought i was the only one.... if you call their customer care agents,they will insinuate you ve been misusing your data....don't even know what network to sub on anymore..

Jhayson:
Hi what's wrong with mtn data.... Within the past week I've subbed like 10times....with my data getting exhausted on or before 24hrs...PS I don't download.. Just whatsapp,facebook and some other sites....just did an sub about 3hours ago and I just got an SMS saying I've got just 200mb remaining... Imagine

Mtn data plans are turning out to be useless.. well I have left the network never to look back

Please why do my MTN awuf balance disappear every morning? From the website it says the validity period is 14days and 30 days, yet mine doesn't even stay upto 24hrs

Jhayson:
Hi what's wrong with mtn data.... Within the past week I've subbed like 10times....with my data getting exhausted on or before 24hrs...PS I don't download.. Just whatsapp,facebook and some other sites....just did an sub about 3hours ago and I just got an SMS saying I've got just 200mb remaining... Imagine

Hi Jhayson, i'm truly sorry for the inconvenience you may experienced. Kindly send your mobile number and device type via the E-mail message to enable me run a check. Regards

Rainmania:
Hello JideSM, Can one retrieve a very old number that was gotten prior to 2009? I don't have the PUK anymore but i can still recall frequently called numbers. The number is still active it hasn't been assigned to anyone it says switch off each time i call it. Thanks.

Hi Rainmania, Please visit the nearest MTN Walk-in centre to retrieve the line. The requirements needed to perform a SIM swap include:
1. A Welcome Back Form
2. SIM certificate
3. Provide three (3) frequently-dialed numbers
4. SIM card (in the case of SIM upgrade or damaged SIM)
5. Valid means of Identification
6. Correct SIM registration details.

dicksj93:
exactly....thought i was the only one.... if you call their customer care agents,they will insinuate you ve been misusing your data....don't even know what network to sub on anymore..

Hi dicksj93, kindly send your mobile number and device type via the E-mail message to enable me run a check. Regards

Emmydrizzy:
Mtn data plans are turning out to be useless.. well I have left the network never to look back

Hi Emmydrizzy, i can only wish to have you back on the network

moneychannel:
Please why do my MTN awuf balance disappear every morning? From the website it says the validity period is 14days and 30 days, yet mine doesn't even stay upto 24hrs

Hi moneychannel, so sorry to hear this. Kindly send your mobile number via E-mail message to enable me run a check. However, please note that Recharge band (N1 – N99) is valid for 14 Days, Recharge band (N100 – N200) is valid for 14 Days and Recharge band (N201 and above) is valid for 30 days. In addition, also note that the Awuf bonus offer takes priority over active Data bundle. All chargeable activities (data,sms,calls) are billed first billed from the Awuf bonus offer.

funkyjms:
Hello JideSM,
I did a Welcome Back today for N1000 and I was told I'm entitled to N900 airtime. The line is functioning but I didn't receive the airtime.

Hi funkyjms, checks on your line show that you were credited N900 into your WINBACK account. MTN WinBack is an offer that rewards customers who have spent 45 – 180 days on the network without performing any chargeable activity with 2000% bonus on their first recharge in a month for 3 months (consecutively). You were given 500% of the bonus to make calls and send SMS to ALL Local Networks in Nigeria and 1500% for browsing. Please dial *559*65# to check your WINBACK account balance. Let me know if you need further clarification.

JideSM:


Hi funkyjms, checks on your line show that you were credited N900 into your WINBACK account. MTN WinBack is an offer that rewards customers who have spent 45 – 180 days on the network without performing any chargeable activity with 2000% bonus on their first recharge in a month for 3 months (consecutively). You were given 500% of the bonus to make calls and send SMS to ALL Local Networks in Nigeria and 1500% for browsing. Please dial *559*65# to check your WINBACK account balance. Let me know if you need further clarification.

Confirmed! Thanks JideSM
The twitter/MTN180 still asking for date, time, location, PUK, S/N Kai!!

Please delete my number.�

Thanks.

JideSM:


Hi Rainmania, Please visit the nearest MTN Walk-in centre to retrieve the line. The requirements needed to perform a SIM swap include:
1. A Welcome Back Form
2. SIM certificate
3. Provide three (3) frequently-dialed numbers
4. SIM card (in the case of SIM upgrade or damaged SIM)
5. Valid means of Identification
6. Correct SIM registration details.

Pls save my relationship, I couldn't call her often as before

I need advise on how to go about this CUG(mtn,glo,9mobile) thing pls

email not going.. ..08064725321 tecno spark k7

JideSM:



Hi Jhayson, i'm truly sorry for the inconvenience you may experienced. Kindly send your mobile number and device type via the E-mail message to enable me run a check. Regards

Good afternoon,please what's the price attached to Welcome back process cause MTN CC said #100,someone said he did his #150 while another person said he did his #700