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MTN Customer Care Thread - Phones (72) - Nairaland

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Re: MTN Customer Care Thread by Philcool(m): 1:21am On Aug 27, 2014
Philcool: Sorry, my phone number is 08064957344. Please, I would appreciate if I will not be receiving short code messages or Telemarketing as I am already stressed up with the ones I have overcome, please. Thank you in anticipation.
Please, I thank you very much. I urge you to disregard your pending response on my issues as I have already succeeded in an interactive session with MTN customer care.
Re: MTN Customer Care Thread by JideSM: 6:21am On Aug 27, 2014
Philcool: Please how about on the 250mb of N1,300 plan too?

Hi Philcool, you are given data bonus of 125MB for 250MB @ N1,300. Regards
Re: MTN Customer Care Thread by JideSM: 6:27am On Aug 27, 2014
adediamond07: Thanks for helping us out
Pls. How much is that smart 720i and is it restricted to mtn outlets/store only?

Hi adediamond07, the Sm@rt Mini S620 costs N8,000 while Sm@rt S720i costs N10,000. You can only purchase them at the nearest MTN Walk-in centre. Regards
Re: MTN Customer Care Thread by Drdreluv: 11:06am On Aug 27, 2014
Pls for God sake help me stop all dis markerting people from sending me sms numbers like 38430 33113 32045 33330 33118 30046 5021 5032 35777 5029 5030 including facebook birthday sms notification usually from MTNN and more over everday mtn use to duduct #5 from my account for what reason i don't know, y de duduction na?( From last thurday till monday #5 per day kindly refund if possible) 08039764825
Re: MTN Customer Care Thread by Drdreluv: 11:10am On Aug 27, 2014
Also Help mee block dem (38430 33113 32045 33330 33118 30046 5021 5032 35777 5029 5030 )from send sms to me +2348039218254

Thanks in advance
Re: MTN Customer Care Thread by Jwonder(m): 11:37am On Aug 27, 2014
I did d bis one day plan and its not
yet active,have called customer care soo many
times still no solution..plsss help
Re: MTN Customer Care Thread by Jwonder(m): 11:37am On Aug 27, 2014
I did d bis one day plan and its not
yet active,have called customer care soo many
times still no solution..plsss help
My number is 0813********
Re: MTN Customer Care Thread by JideSM: 7:45pm On Aug 27, 2014
Jwonder: I did d bis one day plan and its not
yet active,have called customer care soo many
times still no solution..plsss help

kindly send your phone number for assistance.
Re: MTN Customer Care Thread by adediamond07(m): 9:55pm On Aug 27, 2014
JideSM:

Hi adediamond07, the Sm@rt Mini S620 costs N8,000 while Sm@rt S720i costs N10,000. You can only purchase them at the nearest MTN Walk-in centre. Regards

Thanks
Re: MTN Customer Care Thread by victorVIC1(m): 12:29am On Aug 28, 2014
pls, I need dependable suggestions on how to activate share and sell on my new MTN Sim Card.. I tried sending "0000 newpin newpin" to 777 as well as the
*601*0000*newpin*newpin# command and none seems to be
working.
Just wanna know if there's an alternative way other dan d above
stated methods.
Re: MTN Customer Care Thread by JideSM: 2:15am On Aug 28, 2014
victorVIC1: pls, I need dependable suggestions on how to activate share and sell on my new MTN Sim Card.. I tried sending "0000 newpin newpin" to 777 as well as the
*601*0000*newpin*newpin# command and none seems to be
working.
Just wanna know if there's an alternative way other dan d above
stated methods.

kindly state the error message, those are the ways to activate a new pin for share and sell
Re: MTN Customer Care Thread by dholla1(m): 4:44am On Aug 28, 2014
Hello, I'm currently roaming my MTN line in the USA. I would like to renew the BIS which has expired. There is sufficient airtime on my phone but I'm unable to send an sms to 21600 (roaming network is Tmobile). Please advise if there is a workaround for this. Thanks.
Re: MTN Customer Care Thread by cosmasokafor533: 5:10am On Aug 28, 2014
Pls I really want to migrate from mtn post paid to mtn prepaid, could u help me out. Here is my mtn number 08033344212
Re: MTN Customer Care Thread by victorVIC1(m): 5:41am On Aug 28, 2014
JideSM:

kindly state the error message, those are the ways to activate a new pin for share and sell
I didn't receive any reply
Re: MTN Customer Care Thread by Bossman(m): 11:35am On Aug 28, 2014
I am in the USA as well. Those SMS short codes don't work while roaming. Unless one of the MTN reps. here can do something, I think you are out of luck.

dholla1: Hello, I'm currently roaming my MTN line in the USA. I would like to renew the BIS which has expired. There is sufficient airtime on my phone but I'm unable to send an sms to 21600 (roaming network is Tmobile). Please advise if there is a workaround for this. Thanks.
Re: MTN Customer Care Thread by cosmasokafor533: 4:09pm On Aug 28, 2014
cosmasokafor533: Pls I really want to migrate from mtn post paid to mtn prepaid, could u help me out. Here is my mtn number 08033344212
Re: MTN Customer Care Thread by JideSM: 7:13pm On Aug 28, 2014
dholla1: Hello, I'm currently roaming my MTN line in the USA. I would like to renew the BIS which has expired. There is sufficient airtime on my phone but I'm unable to send an sms to 21600 (roaming network is Tmobile). Please advise if there is a workaround for this. Thanks.
Hi dholla1, kindly PM your phone number for assistance.
Re: MTN Customer Care Thread by JideSM: 7:20pm On Aug 28, 2014
cosmasokafor533: Pls I really want to migrate from mtn post paid to mtn prepaid, could u help me out. Here is my mtn number 08033344212
Hello Cosmos, please visit the nearest MTN office to you with your valid identity card and details of your SIM to request for migration from Postpaid to Prepaid tariff plan.
Re: MTN Customer Care Thread by JideSM: 7:23pm On Aug 28, 2014
victorVIC1:
I didn't receive any reply
Kindly try the Share and Sell with the new PIN created.
Re: MTN Customer Care Thread by victorVIC1(m): 7:25pm On Aug 28, 2014
JideSM: Kindly try the Share and Sell with the new PIN created.
It worked..tanx sir
Re: MTN Customer Care Thread by Drdreluv: 9:32pm On Aug 28, 2014
Seem Ɣ☺u don't wanna resolve me issue mr
JideSM: Hello Cosmos, please visit the nearest MTN office to you with your valid identity card and details of your SIM to request for migration from Postpaid to Prepaid tariff plan.
Re: MTN Customer Care Thread by Drdreluv: 9:49pm On Aug 28, 2014
Pls for God sake help me stop all dis markerting people from sending me sms numbers like 38430 33113 32045 33330 33118 30046 5021 5032 35777 5029 5030 including facebook birthday sms notification usually from MTNN and more over everday mtn use to duduct #5 from my account for what reason i don't know, y de duduction na?( From last thurday till monday #5 per day kindly refund if possible) 08039764825
JideSM:

kindly send your phone number for assistance.
Re: MTN Customer Care Thread by JideSM: 4:53am On Aug 29, 2014
keandre:


same problm i hv,bt mine is etisalat....jideSM cn u help me though on hw to retrieve my personal security code on etisalat?
Kindly contact their CC for assistance.
Re: MTN Customer Care Thread by JideSM: 5:02am On Aug 29, 2014
Drdreluv: Seem Ɣ☺u don't wanna resolve me issue mr
Please note Drdreluv, migration from Prepaid to Postpaid tariff plan and vice versa, is usually done at the Walk-in center.
Re: MTN Customer Care Thread by JideSM: 5:12am On Aug 29, 2014
Drdreluv: Pls for God sake help me stop all dis markerting people from sending me sms numbers like 38430 33113 32045 33330 33118 30046 5021 5032 35777 5029 5030 including facebook birthday sms notification usually from MTNN and more over everday mtn use to duduct #5 from my account for what reason i don't know, y de duduction na?( From last thurday till monday #5 per day kindly refund if possible) 08039764825
Kindly dial *662*1*3# to opt out of Facebook Social.
Re: MTN Customer Care Thread by topsuite: 9:02am On Aug 29, 2014
topsuite: I used *131*2# and followed subsequent procedures.
I also texted "ADD number" to 131. I was replied "my no is not allowed to participate in data sharing". Pls, help me check out my no, 08106911385.

Plss, it seems you have 4goten about me. What is wrong with my number!
Re: MTN Customer Care Thread by Nobody: 9:38am On Aug 29, 2014
Hello mtn, why is it that the extra data that comes with the bonus data after recharge of #100 doesn't last 7 days.

I have experienced this each time I get the bonus data. The 5mb vanishes without being used, only the 10mb lasts for 7 days. Why?
Re: MTN Customer Care Thread by funkdr(m): 9:43am On Aug 29, 2014
PLS THE RING BACK TONE ON MY LINE IS NOT WORKING... KINDLY ACTIVATE IT PROPERLY FOR ME 08032882341, THANKS.

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