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Nairaland Forum / Science/Technology / Phones / ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ (18199 Views)
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Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by CarlCareMadam: 1:36pm On May 23, 2017 |
Seylad2009: So sorry about this. What kind of files did you download? Can you take screenshots of your internal and SD card memories and post here? |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by Seylad2009(m): 12:09pm On May 24, 2017 |
CarlCareMadam:Just normal images and videos. |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by dejiWEST: 11:55am On May 27, 2017 |
Lol High FIVE!!!! You guys really doing a good job, it has to be said CarlCareMadam: 1 Like |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by CarlCareMadam: 4:40pm On May 28, 2017 |
Seylad2009: This shouldn't be the reason for the slolwing down. Can you get any qualified phone engineer to help take a look? |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by OHIsIManuEL(m): 5:24pm On May 28, 2017 |
Tecno Tecno Tecno!!! i take God beg una, tell your people to roll out nougat for the camon c9 ooO very discouraging something, is this how your people want to abandon us on marshmallow?, I'm fed up |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by kalimera101: 9:06pm On May 28, 2017 |
please where is the customer care office/contact in Benin |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by Seylad2009(m): 1:10am On May 29, 2017 |
CarlCareMadam:The phone is giving me serious trouble with app not more than 10, if I want to snap pictures the camera will hang after which it would show camera not responding. |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by CarlCareMadam: 7:43pm On May 29, 2017 |
Seylad2009:Sorry dear. Wish I can do more from here. Please see an Engineer. |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by Freelancerx: 9:35pm On May 30, 2017 |
onlyTheTruth:Check Play store. There's a latest update for the Hios |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by onlyTheTruth(m): 9:59am On May 31, 2017 |
Freelancerx: thanks for the info, but have not found anything in playstore,,, OTA update also, nothing,,, see attached, dats my current version
|
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by kcy(m): 10:52am On May 31, 2017 |
Pls I need another battery cover for my phone,.the follow come has gotten damaged, I can't on my phone again unless I use a sharp object to press it. pls help me out I use tecno l6 |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by jyde003(m): 2:38pm On May 31, 2017 |
Would tecno phantom 5 ever get an Android OS upgrade and why does the phone get so hot and battery drains so fast |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by CarlCareMadam: 7:50pm On Jun 04, 2017 |
kcy: Tell us your Location, so we know how to be of assistance to you. |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by CarlCareMadam: 7:52pm On Jun 04, 2017 |
jyde003: Tecno is working on rolling out updates. We can't say for sure if an upgrade will be available You can keep tabs on bbs.tecno-mobile.com/phantom for latest news as regards your device. All the best sir. |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by missslimzy(f): 11:37pm On Jun 04, 2017 |
This is nice i will refer people to this thread when they have a problem with any of their tecno phones |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by omoalajah(m): 11:54pm On Jun 04, 2017 |
One day it will get it ... jyde003: |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by datyorubaboy: 12:16am On Jun 05, 2017 |
Be a good girl missslimzy: |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by CarlCareMadam: 11:15am On Jun 12, 2017 |
Hello All I'm still here and at your service |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by sasxy(m): 7:18pm On Jun 12, 2017 |
Good evening p Is there no software update for w4 yet because the phone lag a lot. Tecno just keep rolling out new phone without update, which is rubbish if it is infinix they will have roll out update to fix the bugs. Please kindly find solution to this hanging issue of tecno w4 am not the only one Complaining of this. |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by TecnoServe: 12:27pm On Jun 13, 2017 |
sasxy: Let me make enquiries on this and revert to you. Is that okay by you? |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by sasxy(m): 6:20pm On Jun 13, 2017 |
TecnoServe:better bcs i can't keep rebooting my phone every hours. |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by TecnoServe: 8:24pm On Jun 13, 2017 |
sasxy: Sadly, there is no update now. Have you thought about doing a factory reset and changing your memory card, perhaps? |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by kcy(m): 6:11am On Jun 14, 2017 |
CarlCareMadam:Kabba kogi state...I will really appreciate if I can get it, my contact 09039420571 |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by OHIsIManuEL(m): 7:31am On Jun 14, 2017 |
camon c9 Bluetooth and hotspot stopped working out of nowhere, any quick fix? |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by sasxy(m): 12:42pm On Jun 14, 2017 |
TecnoServe:I just collected it from carlcare opebi last week and it has been wiped, all in hope that the phone will have been updated but still running on same software. I did not purposely take it there for software update but for battery repair all in hope that there will available update for the phone, but still the same. Pertaining memory card issue i have removed my memory card several times to know maybe it memory card issue, but it is not. A friend of mine also complain of same issue with his w4 also. some times I do have excess ram of 300mb to 400mb it will still lag. I hope it is software issue, and tecno company should do something about this. |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by TecnoServe: 3:45pm On Jun 15, 2017 |
OHIsIManuEL: Hello, This extract from forums might prove useful. What could cause an Android phone’s WI-FI / Bluetooth to be unable to come on? Common causes of this issue include: Insufficient app permissions: The WI-FI / Bluetooth might be force-closing or unable to come on due to insufficient permissions to launch certain system level apps Corrupted apks or files: The WI-FI / Bluetooth apks or files might be missing or corrupted Third-party apps: Third-party WI-FI or Bluetooth management apps might be interfering Temporary OS error: The Android OS might have encountered a minor error Connection timeout: If no Bluetooth / Wi-FI network is detected within the set timeout (which might have been set too low in this case) then the WI-FI / Bluetooth will automatically go off Hardware: The IC might be damaged. Some fixes which have been reported to work are: are Reboot: Rebooting the phone helps clear temporary OS issues Battery pull: Remove the battery for 30 seconds then slot it back in and power up the phone. If the phone has an irremovable battery then switch off the phone for 30 seconds Reset app permissions: Go to Settings > Apps > All > Press menu button > Reset app permissions Enable GPS / Location access: Try toggling on and off location access under Settings > Location access Uninstall third party apps: Uninstall any third-party WI-FI / Bluetooth managers you have installed Factory reset: Boot the phone into recovery mode and do a data wipe / factory reset Flash a Nandroid / Clockworkmod backup: Restore the Nandroid / Clockworkmod backup of a perfectly working phone of the same model as the malfunctioning phone. (see https://journal..com/how-to-unbrick-fix-a-bricked-android-device/ ) Ensure there is actually a working WI-FI / Bluetooth nChecketwork to connect to before the connection timeout is excee ded. Check the IC hardware to be sure its in perfect working condition and change if you suspect to be faulty. We would appreciate your feedback as to whether or not, any of these fixes worked for you. |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by TecnoServe: 4:08pm On Jun 15, 2017 |
kcy: There is a carlcare rep at Nokia Homes Suite20 Zainab plaza, murtala Mohammed way opp Oando filling station, lokoja. You can call this number to confirm +234706800036 |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by tigana4u(m): 2:41am On Jun 16, 2017 |
[color=#006600][/color] Morning team, I uses Tecno w4 but do encounter d below challenges: 1.It always prompt system UI not responding all d time.. 2.Atimes when tried to launch an application it displays app not responding.. Thereby restarting d phone always when dis pops up. what is da problem n solution pls... Tnx.. |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by Ibukzy: 9:18am On Jun 16, 2017 |
I can't use my Camon c8 to play music and video on my sound system, any fix to this problem? |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by OHIsIManuEL(m): 12:07pm On Jun 16, 2017 |
TecnoServe:actually, it was a system app causing the problem, i already solved the issue, thanks |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by OHIsIManuEL(m): 12:35pm On Jun 16, 2017 |
TecnoServe:already solved the issue, it was a system app causing the problem 1 Like |
Re: ➜ ➜ ➜Official Tecno Mobile Complaints And Feedback Thread➜ ➜ ➜ by finecheek12: 9:06pm On Jun 16, 2017 |
I just bought canon cx but my sim 2 slot is not working ,plz help?how can I make it recognize my sim? |
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