This service has been present on Gtbank for a while now, not new.

Mynd44:

Exactly!

If tade steal my Sade's ATM card, he can go change her phone number straight. He wont even bother using the ATM card again, just start using the USSD service to move out her money.

These guys at First Bank did not think this through at all. Thats if they thought about it at all

They're not fools, there sud be a confirmation code sent to the old fone number or email before new number can be accepted.

kimbraa:
I think it's same procedure with top banks 'cause I did mine at a GTB branch office ATM without being told.

The instruction was just there at the machine. Now I get notifications on my new line.

yea... Just sensitizing those of my customers who aren't aware...

I suffered for this thing. Was on it for months

The system is flawed

MISSNORA:
M tired of being single

nd if i pm u, u will nt respond

Check my signature

folly22:
I suffered for this thing. Was on it for months

go and change to your new phone number now... Easy...

Gtbank does same too

rasis:
MY BANK!

confirm..I hope you have our mobile application?

Mynd44:

Exactly!

If tade steal my Sade's ATM card, he can go change her phone number straight. He wont even bother using the ATM card again, just start using the USSD service to move out her money.

These guys at First Bank did not think this through at all. Thats if they thought about it at all

@dingbang, are there extra security measures in place aside ATM pin ?

MISSNORA:
M tired of being single

please don't be tired... get busy and before you know it, the right dude will waltz into your life.

dingbang:
Meanwhile, our esteemed customers who haven't downloaded and enrolled their FirstMobile app should do so using this thread as a guide...


https://www.nairaland.com/3837288/nairalander-explains-first-bank-mobile

Thank you.

It's still stress when u imagine the que at first bank atms
Why didn't the computer geek use mobile app instead

Over populated useless bank.
Poor customer service!
With Network problems here n there.

chosengocap:


Why didn't the computer geek use mobile app instead

I don't understand..just few banks are on it...

Mynd44:

Exactly!

If tade steal my Sade's ATM card, he can go change her phone number straight. He wont even bother using the ATM card again, just start using the USSD service to move out her money.

These guys at First Bank did not think this through at all. Thats if they thought about it at all

Please oooooooooooo

First bank is my bank

Leave us with our immense thoughtlessness in the name of technological advancement.

We like it like that

Richiy:


Please oooooooooooo

First bank is my bank

Leave us with our immense thoughtlessness in the name of technological advancement.

We like it like that

lol... Do you have our mobile app?

dingbang:
go and change to your new phone number now... Easy...

Went to other branch where it was done but after I have been on it for months. Went to done affidavit, was told d name on my ID card is different from my account name to problem wt nepa bill, d location is now different. Had to fill account update form. Problem of signature came up again. The customer care guy got tired of seeing my face d same way I got tired of going dere. Had to go and open other accounts

This one is for me
Very timely
Thanks for this info

KENZINCO:
This one is for me
Very timely
Thanks for this info

you are welcome

Access Bank does same thing na.
I got to know about this while using their machine. The instruction was just there.


DingBang,

what do you have to say about this:

Mynd44:
Exactly!
If Tade steals Mrs Shade's ATM card, he can
go change her phone number straight.
He wont even bother using the ATM
card again, just start using the USSD
service to move out her money.
These guys at First Bank did not think
this through at all. That's if they thought
about it at all.


Any precautionary measure put inplace for this volnerabilty?

Just imagine having access to someone's visa debit card & pin. I can simply change phone number, change iPIN, shop & pay online!

If my phone number is changed without my consent, how do I get to know about it b4 serious harm is done?

SirKriz:
There's a vulnerability here. If somehow someone gets your Debit card, your pin and then changes your phone number, how will you even get to know on time to take actions?

What security measures are put in place to guard against scenarios like this?

Hello, normally your card should be 'what you have' , while your PIN should be 'what you know' alone, once you suspect any compromise it must be changed immediately, no Bank will be responsible for the security of your Card/PIN.When you lock the door to your apartment you keep the keys to yourself and not share it. I think the product is creative enough. Plus it is always safe you do not have a card on an account you have much funds in

NeeKlaus:
This isn't novel na.. Access Bank has been doing this for almost a year now.

I didn't create this thread to compare banks ok.. It's just an information to first bank customers..if its not applicable to you, you scroll to the next thread.

dingbang:
I don't understand..just few banks are on it...

you are the computer geek right? now why can't your. bank make use of mobile app for this instead of been in a long queue at the Atm?

Proudly "Elephant family" Some people will spend the whole day there pressing anything else.Even. to withdraw 6000,they'll press 600000.

Mynd44:

Exactly!

If tade steal my Sade's ATM card, he can go change her phone number straight. He wont even bother using the ATM card again, just start using the USSD service to move out her money.

These guys at First Bank did not think this through at all. Thats if they thought about it at all

calm down, ask if u don't know. with Gtbank, they send a text message to the current registered one that your card has been used to request for a change in phone number and they give a number to call if it isn't you. i believe first bank will do the same.

chosengocap:



you are the computer geek right? now why can't your. bank make use of mobile app for this instead of been in a long queue at the Atm?

its subject to management decision.. Not mine...

ULSHERLAN:


Was about to ask this

how can another person have your pin. That's carelessness on your part

mekstaniac:
No info on how to ditch the bank for another bank?

I'm not telling you. Very useless bank. Been having issues since last week and it remains unresolved.

Ok