blink182:

Very sorry for your loss but if you knew of the crappy service being offered there, why did you allow someone so dear to you to be admitted there?

valacious:

we were made to believe that was d 'best place' on ground, but it was hoax. Kid doctors with attitude just keep showing up, using mom as experiment, probably d 'consultant' just shows up once a month, and if u miss him, u wait till next month. We finally planned flying her to india, her passport ready, too late, mum slept in d lord, 18th july 2011. Mrs Adetoun roberts-i love u mum!  

blink182:

How, sad. I want to believe you learnt all you can from this grave mistake. Many years back I heard of those kid doctors at LUTH who are more interested in the gold they are putting on.

valacious:

I was the one that posted about Luth medical doctors and nurses with their bad attitude about 2months ago, it made frontpage here on Nairaland. To cut d long story short, my mum died last month in luth. Worst customer service-ALL(my apologies 2 d few good ones) medical workers in LUTH stink.

damola1:

it's a unfortunate we under estimate the effects of poor customer service, , and that's why I for one appreciate this thread.

Customers that have had a bad experience in a field, usually are scared to go that path, or simply traumatized by the experience that they wouldn't want to give it a second chance, unless it's overly necessary.

how do we expect to migrate to virtual world like every other developed nation, when we can't even get it right with physical contacts,

mbulela:

accept my condolence on your loss.
Wish you noted the name of a few of those doctors and nurses.
The lack of accountability in govt establishments is the bane of public hospitals.

valacious:

i did quote some of their names and even the ward it happened then .female ward b2. the memory hurts when i recall now.

mbulela:

accept my condolence on your loss.
Wish you noted the name of a few of those doctors and nurses.
The lack of accountability in govt establishments is the bane of public hospitals.

AjanleKoko:

Ah, I totally forgot hospitals.
Who said anything about government hospitals? Some private hospitals are equally terrible. And I'm not referring to the 'roadside' hospitals.
I have one in mind: Premier Specialists, on Ogalade Close, in VI. Apparently they discriminate between cash-paying patients and HMO patients.
To the point where they have separate waiting rooms for both categories of clients.
I was there sick once, and they kept me waiting for five hours. They said the doctors were having a meeting I eventually left and went to Reddington as a paying patient.

vicade:

GTB Ikorodu customer service is crap to say the least. TFC in ikorodu has the best customer service i have experienced from an eatery in Lagos.

olawalebab:

different people, different stroke. GTB have one of the best i have come across of recent

blink182:

I believe you do not work hard for your money, probably one politician's girl or this your story is bloated

naijacutee:

I'm not going to insult you back, if that's what you're asking for. I wrote a letterthreatening to take the case up via the Financial Ombudsman, and the refunded me the charges. I knew it was possible to take the case up with them and get my charges back, which was why I went ahead and paid to end the cycle before writing my complaint letter.

olawalebab:

different people, different stroke. GTB have one of the best i have come across of recent

AjanleKoko:

Ah, I totally forgot hospitals.
Who said anything about government hospitals? Some private hospitals are equally terrible. And I'm not referring to the 'roadside' hospitals.
I have one in mind: Premier Specialists, on Ogalade Close, in VI. Apparently they discriminate between cash-paying patients and HMO patients.
To the point where they have separate waiting rooms for both categories of clients.
I was there sick once, and they kept me waiting for five hours. They said the doctors were having a meeting I eventually left and went to Reddington as a paying patient.

initiate:

about sweet sensation i observe that the one in adeola odeku and awolowo road gave courteous staff, the one in Isaac john are just ok, but the ones in ilupeju and in opebi are total washout, rude saucy nasty girls

Need2Drive:

Mr Biggs has been spending so much on Logo and Branding, but I think they should have spent all that money on their staff attitude. From the lousy security men at the doors who beg like its going out of fashion to the crappy sales girls at the counter to the envious cleaners who just beef you cos u came there to buy some poisonous snacks.

I was at the refurbished one at Agindingbi this morning to use the rest room and I find a big black cockroach on the tissue paper. I call their attention to it, and the cocky bas***d told me that dont I have cockroaches in my area.

Imanuelle:

Mejex hospital mbaise imo state. Lost my kid sista, just 5yrz old. Nurses were watchn african magic. Y on earth should a nurse be gven a t.v? I went aftawards wit a cutlas. Almost killed one of them. I wil file a case when I get rich and have my lawyer. R.I.p. Joy!

Need2Drive:

Mr Biggs has been spending so much on Logo and Branding, but I think they should have spent all that money on their staff attitude. From the lousy security men at the doors who beg like its going out of fashion to the crappy sales girls at the counter to the envious cleaners who just beef you cos u came there to buy some poisonous snacks.

I was at the refurbished one at Agindingbi this morning to use the rest room and I find a big black cockroach on the tissue paper. I call their attention to it, and the cocky bas***d told me that dont I have cockroaches in my area.

Need2Drive:

I was at the refurbished one at Agindingbi this morning to use the rest room and I find a big black cockroach on the tissue paper. I call their attention to it, and the cocky bas***d told me that dont I have cockroaches in my area.