noblesteve:
Lol Nipost. . that one na postal service? The last time I sent a letter to someone in Calabar, when they later called me that the letter has reached its destination I had already forgotten I even sent a letter to someone

BAMMZ:
Can't​ consumer protection Council (CPC) be of help?
Send them your complain.....I don't what they can do but no harm in trying. U have something at stake here.

tensazangetsu20:
Nipost is a very useless company. I remember when I wanted to apply to the university, I used Nipost to send my application forms. The admission list came out and my forms were still in Nipost office. Run away from anything Nigerian. Better safe than sorry.

Codes151:
Mr man! Wetin carry u go nipost!? Why didn't u use dhl!?

sirlop:

I never knew NIPOST was this pathetic. I thought they were a competent national handler.

sirlop:

Yes..i still don't have faith in the Nigerian system. Thanks for your advice.

goldedprince:

those countries you mentioned are efficient countries. nigeria is inefficient .
i think if you follow up properly, they should refund cos its not your fault.
but from what i see, colombo is in sri lanka. so i think everything went well.
the buyer is trying to scam you. dont worry, as long as the tracking shows delivered to his adress, you willl get your money.
i presently have paypal chargebacks of close to 9000 dolls.
i have gotten 2500 already and i know i will get the rest. its a normal scam online.
but if its not delivered to the exact adress he gave you, you might loose the dispute. also, most disputes takes months to resolve.
if you know what you are doing, you wont loose.
btw what paypal do you use cos i know u cant recieve cash with naija paypal
it hasnt been delivered yet. i can assure you it will be delivered to the right adress

stonemasonn:
I think their complaints commission, I can remember the full name. They can fellow up on your case.

morikee:
@OP you have been scammed by the buyer not Nipost the item have been delivered and he filed a chargeback because paypal always favor buyers but still open another dispute with paypal and give them enough proof

obaoyedotun:
Or just write a petition against them, have faith

yanshDoctor:
how did the item make a u turn from India to Colombia?

sirlop:
Please mods move this to Front page..

I have been buying stuffs on eBay since 2012. The first time I decided to sell was last year. I posted my 64gb iPhone 6 on eBay. I actually posted it as auction and the highest bidder bought it @ 420 USD.The buyer happened to come from Sri Lanka.

I was asked to ship the phone to Sri Lanka after the money entered my PayPal account. I used NIPOST first class mail to ship the phone Sri Lanka on the 14th of November 2016 and I was provided with a tracking number of which I gave to the buyer.After some weeks, my money became available.

I posted another Iphone 6. I was surprised when the buyer from Sri Lanka opened a dispute claiming he hasn't received the device. I tried but the tracking details showed its in Colombo.

The buyer escalated the case and they refunded him and debited my account. I went to NIPOST and they told me its not their fault that the iPhone had left the shores of Nigeria. They later agreed to send a mail on my behalf of which they did.

They even copied me and since then I haven't gotten any reply from both parties. Anytime I meet them, they sound so non chalant.

Please who has experienced such before? If I don't meet NIPOST, who else do I meet cos they were the ones that sent my parcel.

Please what do I do? They have my money as well as my IPhone. I am tired of calling them. Your suggestions here will be highly appreciated.

I attached screen shots of tracking numbers here.

twosquare:
can you explain the bolded more for me, and advantages?

sirlop:

No. Their charges are cheaper...i just decided to give them a try. I thought they will be as efficient as China Post, Hong Kong post, Netherlands post etc. Cos they fall under the same category.most items I buy on Aliexpress come in via China Post and Hongkong post.

Zdoh:
Friend and family or gift mean the funds is freewill fron the buyer.Paypal will believe you willingly and comfortable when you send your money as friend and or gift.Any paypal payment that was sent that way is always free of chargeback or diffficult to chargeback,though some desperate people(buyers) manipulate that but it will be difficult for them once it sent as gift.

Codes151:
true!! We gotta be careful with this guys!! Some of them even use fake addresses and shit! I have a strong feeling that dude received that phone

tensazangetsu20:
Nipost is a very useless company. I remember when I wanted to apply to the university, I used Nipost to send my application forms. The admission list came out and my forms were still in Nipost office. Run away from anything Nigerian. Better safe than sorry.

oribi:


They are all the same registered mail only difference is i don't know if nipost provide mail insurance(which increase the rate of charge)

oribi:


Nipost has improved greatly u should have used a registered parcel or EMS to send such sensitive document

linearity:
You went wrong on many fronts...

1. Your using NIPOST.
2. Using first class.
3. Posting something of value without insurance.

First class mails are not guaranteed, also once they leave the shores of Nigeria, there is nothing NIPOST can do.

You would have used DHL, FedEx or UPS or us EMS with insurance.

As it is now, you are at the mercies of luck, that somehow the package gets to its destination.

Even at that, you are not yet out of the woods, the buyers have to be honest about receiving it. Once a Paypal case is closed is near impossible to reopen it, even if the item was eventually delivered.

Learn from this and be guided next time, ask buyers to pay for premium shipping cost and also insurance.

Benita27:
The guys at NIPOST are criminals. I could remember vividly when the dollar hasn't appreciated so much, I was buying stuffs from Aliexpress and I do receive from Hong-Kong post or China post within 2weeks but whenever I go to collect my items at NIPOST, they charge me exorbitant fees even after clearing my shipping fees online. At times almost close to the items I bought.

ALAYORMII:


Something similar happened to Mii


Since last year till now that I sent the package to London

The package got lost just like that

Sammig1:
And why did you not use DHL, the worldwide leader in logistics? It is Better to use reliable logistics company than a cheaper one especially as PayPal is involved. DHL would have delivered promptly and you get your funds intact. Next time open a business account with DHL for cheaper freight cost and credit facilities. please use DHL. If you need assistance on how to go about it, do let me know.

sirlop:

Can't you see the tracking number? I used NIPOST first-class registered mail.. It's also similar to EMS.