I can assist you

Download and activate your first mobile now

dingbang:
Download and activate your first mobile now

You're in Choba branch, right?

BoleAndFish:
You're in Choba branch, right?

yes

dingbang:
yes

I had a failed transaction on my FirstMobile app on 31st August. I got an error message when I made the transfer. Later realised that the money was debited from my account, and never credited to the recipient. Just sent a mail to customer care, can you handle this?

oluwaseunla:


I had a failed transaction on my FirstMobile app on 31st August. I got an error message when I made the transfer. Later realised that the money was debited from my account, and never credited to the recipient. Just sent a mail to customer care, can you handle this?

we apologize for the network disruptions on the 31st of august. Your money will be reversed. No need to worry.

is there any first bank branch around you? On tuesday please visit the closest branch to the customer service and report the issue to them.

We are sorry

dingbang:
we apologize for the network disruptions on the 31st of august. Your money will be reversed. No need to worry.

is there any first bank branch around you? On tuesday please visit the closest branch to the customer service and report the issue to them.

We are sorry

Oh! No problem. Just want to be sure. Thank you.

dingbang:
I can assist you

Pls which first bank card can I use seamlessly for online transactions.. My Mastercard doesn't work and one of ur agents says nothing can be done..

Goodnuel:
Pls which first bank card can I use seamlessly for online transactions.. My Mastercard doesn't work and one of ur agents says nothing can be done..

something can be done...can we discuss on whatsapp?

dingbang:
something can be done...can we discuss on whatsapp?

Yes... 08067239994

Good morning Bro. I really commend your for the nice job you are doing here. may God bless you. I've a problem please. I've been using the Firstbank mobile app for quite some time now without any hitch. Recently, I got a new phone and I tried activating it. I entered my ATM number and pin,then I clicked continue to receive otp number.

The issue now is that, I always get a response that otp has been sent to my phone, whereas, I haven't been receiving it.This has been happening for like two weeks now. what do you think the problem is? How can it be solved?

dingbang:
we apologize for the network disruptions on the 31st of august. Your money will be reversed. No need to worry.

is there any first bank branch around you? On tuesday please visit the closest branch to the customer service and report the issue to them.

We are sorry

can I get a response pls?

bolaji73:
can I get a response pls?

hello bro

bro dinbang...my mobile banking app dosent display account to transfer from...it goes blank when I'm to select the account to transfer from...



NB: I operate two accounts..thanks..its been hindering me from transfers and recharging NY GoTV..please help me

DONADAMS:
bro dinbang...my mobile banking app dosent display account to transfer from...it goes blank when I'm to select the account to transfer from...



NB: I operate two accounts..thanks..its been hindering me from transfers and recharging NY GoTV..please help me

a lien has been placed on your account. It may be that you have a bvn issue. Please visit the nearest first bank branch to resolve the issue.

dingbang:
a lien has been placed on your account. It may be that you have a bvn issue. Please visit the nearest first bank branch to resolve the issue.

thanks bro...I just did that when I discovered I couldn't withdraw as well..it's a bvn issue

DONADAMS:
thanks bro...I just did that when I discovered I couldn't withdraw as well..it's a bvn issue

nice one...

dingbang:
nice one...

What's the maximum cash deposit into a firstinstant account per transaction ?

dingbang:
Download and activate your first mobile now

First Bank really surprised me this month. They returned close to N4000 to my account. I carried out some transactions in May 2016, I believed that I was overcharged at the month's end. I lodged complaints at their local branch and online through email address but I was made to understand that the charges were normal at the local branch while email correspondence told me that they would look into it. Now, 16 months later, I was refunded.
First Bank is very reliable these days and I can transact up to 500k without token.

GetMeRight:

First Bank really surprised me this month. They returned close to N4000 to my account. I carried out some transactions in May 2016, I believed that I was overcharged at the month's end. I lodged complaints at their local branch and online through email address but I was made to understand that the charges were normal at the local branch while email correspondence told me that they would look into it. Now, 16 months later, I was refunded.
First Bank is very reliable these days and I can transact up to 500k without token.

we apologize for that and I'm glad your money has been refunded.


Thank you so much for banking with us.

Virulent:


What's the maximum cash deposit into a firstinstant account per transaction ?

maximum cash deposit? My brother...there is no limit.


You money Is safe and reliable with us

Evansjj:
my atm card can't perform online transaction .. what should I do?

this is to inform you that you can now perform phone number update using only first bank ATMs instead of coming to the banking hall to fill forms...


You first.

Deblow:
I use the firstmobile app on my 2 android phones. Recently, if I try login in on one of the phones it will tell me the device isn't registered and i have been transacting on it before. If I try to reregister it it wil tell me it had been registered already and to click activate on the ap. But there is no such tab on the app. What should I do ps

this is to inform you that you can now perform phone number update using only first bank ATMs instead of coming to the banking hall to fill forms...


You first.

bignwa:
Pls is the referral code nessesary

this is to inform you that you can now perform phone number update using only first bank ATMs instead of coming to the banking hall to fill forms...


You first.

holluikon:
Pls what can I do?? it says I've exceeded the maximum number of device to login on ; which is 10

this is to inform you that you can now perform phone number update using only first bank ATMs instead of coming to the banking hall to fill forms...


You first.

anitank:

Thanks for opening this thread to assist first bank customers...

I have the app on my phone but couldn't register past the OTP because I lost the phone number I used in opening my first bank account years ago. How do I go about this please?

this is to inform you that you can now perform phone number update using only first bank ATMs instead of coming to the banking hall to fill forms...


You first.

olujaidi:
dingbang

I downloaded the app. When setting up my pin i got an error message saying that the pin i put in did not match. I tried another set of digits and i got the same error. I know that they match but the app doesn't recognise that.

What do i do

this is to inform you that you can now perform phone number update using only first bank ATMs instead of coming to the banking hall to fill forms...


You first.

dingbang:
this is to inform you that you can now perform phone number update using only first bank ATMs instead of coming to the banking hall to fill forms...


You first.

pls can u explain

dingbang:
What the App looks like... You can see that with one app, you can have all your accounts linked together

How do you link all your accounts?

dingbang:
Quick tip...


Some of us may ask, how much is first bank charging for transfer?

For your information, CBN has implemented that charges on transfers are pegged at 52NGN against the old 105naira charge for transfer transactions.. Did you know?

I set up the mobile app on my phone following the instructions you posted here. Everything went well and I was using my account to recharge my phone. But lately, I can't use my account again for phone recharge, cos it doesn't send me OTP number for the transaction. Instead it will tell me to input token PIN. please, what could be the problem?

manitobor:


I set up the mobile app on my phone following the instructions you posted here. Everything went well and I was using my account to recharge my phone. But lately, I can't use my account again for phone recharge, cos it doesn't send me OTP number for the transaction. Instead it will tell me to input token PIN. please, what could be the problem?

token pin or transaction pin? Please can u screenshot the page so I can really know the exact problem so that I can proffer the right solution

dingbang:
token pin or transaction pin? Please can u screenshot the page so I can really know the exact problem so that I can proffer the right solution

Here's the screenshot. It doesn't send otp number to my phone anymore. Thanks.