dingbang:
by visiting the branch with valid means of identification (voters card, national I'd card, driving license, international passport) and any utility bill such as house rent receipt, recent electricity bill etc.

Jossyroyal1:


My younger sis who is in diaspora needs the account and doesn't have BVN.

Can I visit the bank with those valid docz and I'll be attended to on her behalf ??

dingbang:


In most cases,


It happens at times especially in a device were factory reset must have been done. Eg. Chucks was using firstmobile on his device before he sold it to Oneme who had to do a factory reset to enable her set up her details on it. Often, Oneme will be noticing that her firstmobile will suddenly ask her to register as there is no registered details on the device, and when she tries registering, it will prompt her to activate as she is an active user.

Solution, you should simply click on active, provide your card pan (the numbers displayed on the front of your atm card) and pin, followed by the OTP that must have been sent to you. Then proceed.

Mind you, this is not a permanent solution as it will be reoccurring once in a while

holluikon:


Please help..
How do I increase my daily transfer limit on first bank

dingbang:
FREQUENTLY ASKED QUESTIONS


Question : What accounts can I access on the First bank Mobile App?

Answer: All the accounts you have with First bank. This may include Current, Savings, Domiciliary , Visa Dollar and Naira card accounts.

Question: Is the mobile app secure?

Answer: The app is situated in a highly secured environment to protect your account on the App. The App is PIN protected. The PIN is uniquely linked to the App on your device. All transactions on the App are validated by either a transaction PIN known only to you or the Bank's issued token. All these are in addition to the security measure put in place to ensure that your transaction information is protected from intruders.

Question: What can I do on the App?

Answer: You can transfer funds to accounts in First bank or any other bank in Nigeria, pay utility and other bills, buy airtime from any GSM operator in Nigeria for any number, search, book and pay both local and international flights, save beneficiary phone and account number, manage cheques and keep up with your lifestyle through the loop


There are also exciting new features on the first mobile app


1. Card hotlisting

2. New ATM card request

3. Expression card request

4. Loan request




After registering the app by using the referral code TN020056, you can now perform all your transactions through the mobile app, hotlist/block your ATM card if it gets stolen or lost to enable your cash be very much safe and secure.. Isn't that amazing? Just click on the menu page to access these features.

Now in this era of fraudsters, you can now immediately block your atm card on the mobile app incase it gets stolen, lost or your bank details were compromised, all you need to do is to click the menu buttion, click self service and click card maintenance, then you are good to go.


For loan requests, below is a pictorial explanation on how to access the platform after registering.

urobodoski419:
Good afternoon, please I forgot my mpin, and I can't access the app now. What do I do?

dingbang:
yes.. 10 devices is the maximum number of devices to login on because of security purposes. Please send an email to ebusiness-services@firstbanknigeria.com for the devices to be deactivated..

jeff1607:


Still works?

dingbang:
you meant the email?

jeff1607:


Yes for resolving the issue of exceeding 10 devices

dingbang:
ok you'll need to visit any nearest first bank branch to get that resolved.

smartty68:

@Emboldened, because some of us don't want our money hanging in the air. When it comes to online transaction First Bank the learn work

Mind you please I'm not trying to spoil your market for you. First Bank wahala too much

SammieLowkey:
I just bumped into this thread and said let me give it a trial. After doing everything diligently to the last stage of the security question, after submission I keep getting ‘try again later’.. I tire for this bank
Or doesn’t it work for iOS

Cc dingbang

dingbang:
sorry. This thread was created in 2019 and several changes have been made. You can download the app callEd LIT on playstore

SammieLowkey:

Just downloaded it from AppStore, is it the same process as the steps you mentioned in the first page of this thread, or different?

dingbang:
very different but easier.

dingbang:
very different but easier.

SammieLowkey:

It worked smoothly. Thanks

dingbang:

onecrate:
Please I always get this error when I try to activate to ussd banking (*894#)

dingbang:
visit the branch for whitelisting. It will work

dahgifted:

Good day!
Please i don't get otp being sent to my number to activate the bank app.
I do get transaction alerts on my number.

dingbang:
Keep your questions coming ...... I am here to assist you.


Thanks

Born2winnx:


Good day bro,

How do I rectify device limits reach, been having this issue since last year.



Am trying to login with my current phone, they telling device limit reached.....in the the sense that my other phones are still logged over there

dingbang:
ok the issue can be resolved at the branch. Just visit the nearest branch and they will have it resolved, reason being that you need to do biometric hence your presence at the branch.