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Nairaland Forum / Science/Technology / Technology Market / Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] (218249 Views)
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Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by bbmike(m): 9:58am On Jun 08, 2020 |
hotdealz:Boss can you quit responding to every comment and work things out with your customer? Mehn!! Haba. This is an online community and your prospective customers/buyers are watching the way ur handling this issue. Work things out with ur buyer. Thats seems to be the right thing to do at this point. |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by spartacus11(m): 9:59am On Jun 08, 2020 |
hotdealz: Bro if i get somebody when go buy 10 of my items from me, wen some get issues i will definitely not leave them alone, bcus those are people that can help me sell. Return match for biz na normal thing Just work things out with the guy, don't let him bear the entire cost of the refund alone abeg U check am out, if he had to refund the buyers alone is it good like that? If he also refuse to refund the buyer is it fair to the buyers like that? 1 Like |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by hotdealz(m): 10:11am On Jun 08, 2020 |
D4donnn:People have bought laptops from me and complain to me (though very few) when they notice an issue. Because they bought complete from me I.e laptop and charger but if the bought laptop from me without charger, I won't do anything when they complain later cos I can't vouch for the charger they are using. But Jefferyzz want me to believe he collected batteries and didn't use it until about two weeks time when he made his first complaint
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Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by hotdealz(m): 10:13am On Jun 08, 2020 |
Here is another customer.
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Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Kreamie(m): 10:16am On Jun 08, 2020 |
Good morning sir!! Trust you're having a good day. Going by all that has been said by you, I see it/them as bickering and to be honest, this back and forth isn't going to help. Clearly, your client is willing to work with you on a refund. Pay 500naira daily till a full refund is actualized, you're shifting blames and trying not to own up and take responsibility for a defective item sold. The earlier this issue is sorted out, the better for you sir before it becomes a full fledged scandal and then blows up in your face. Kindly have this sorted and get back to the house on the resolve you've both made. However, A FULL REFUND IS EXPECTED. How you and your client go about it should be communicated to us on here. Thank you. hotdealz: 7 Likes |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by D4donnn: 10:24am On Jun 08, 2020 |
Kreamie: Well said 2 Likes |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Babaisaac(m): 10:24am On Jun 08, 2020 |
hotdealz: Stop complicating issues Bro just try and resolve this issue amicably, posting more comment or quoting every post isn’t the best possible way out reach out to @Jefferyzz and just sort things out. It’s possibly not your fault the way things turned out but the assurance you gave and response is making things complex. Note: prospective clients might be watching. |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Babaisaac(m): 10:27am On Jun 08, 2020 |
Kreamie: My thoughts exactly well said boss. 1 Like |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by hotdealz(m): 10:37am On Jun 08, 2020 |
Kreamie:This is not an issue with "pickup and deal hunting" Pickup and deal hunting has rules, and I will never knowingly go against those rules. I bought those batteries 10k each since I think on 9th of May when he paid and sold them to him for 12k each. The seller has refused to accept return from me. Jeffreyzz only complaint to me on the 26th of May. |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by olujosh301(m): 10:40am On Jun 08, 2020 |
Jefferyzz: The batteries are probably refurbished and repackaged You would be lucky to get one working well |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Babaisaac(m): 10:54am On Jun 08, 2020 |
hotdealz: Forget the seller boss from your previous comments you already made it known the seller gave you zero return policy, which you agreed to and failed to communicate with your buyer that’s already a flaw on your part and lack of transparency (which has consequences) if the deal had gone clean no one will call you out for any wrongdoing but since it didn’t go as intended let’s leave the seller out of it because you can’t fault his decision of not accepting returns. After all, he made it known before you agreed and also gave you a timeframe to try it out. Let’s just focus on how you’re going to make things right. 2 Likes |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by dannybrasky(m): 11:02am On Jun 08, 2020 |
hotdealz:You sold a brand new defective product,refund the buyer and stop dancing in circles sir. 3 Likes |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Jefferyzz(m): 11:09am On Jun 08, 2020 |
I didn't return to ibadan d week I collected d battery. And not all the customers that paid sef dey ibadan. The customers came to collect them at their convenient time after I got to ib. Had to send 1 to ijebu ode sef with my money. N all the money wasted on transport from ibadan to Lagos n back nko. 2k u charged for transport to ikeja nko. Extra amount I paid to have it back n check wen customer in ogun state said its bad nko. N I didn't complain to u until I saw how 1 of the battery were myself. I told him to keep charging as it might take a while to charge. N these people are the type that buy from me steady. They even refer their friends. If I can't guarantee giving them good item how dey won take dey assure their friends say I no fit sell bad items to them. U kept the fact u knew. I'm just trying to solve this tin fast by saying we should share the loss not that it's convenient for me. hotdealz: 4 Likes |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by cupid4ig(m): 11:18am On Jun 08, 2020 |
hotdealz:i rest my case |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by D4donnn: 11:38am On Jun 08, 2020 |
hotdealz: So does that mean you can sell defective product , now they are suggesting , cover part of the losses you are still being blatantly wicked ( no offense ) I can remember I had an issue that I brought here , and the item though a TLC , was delivered in ideal physical condition but during , unlocking we discovered a mipi issue , and the seller Joseph after a little deliberation collected the device and refunded me in full , after the item has been with me for over a week before I attempted to even unlock it . That incident made me understand certain persons , true nature and from their contributions I learnt people I can comfortably deal with and others I can't even come close to no matter how mouth watering their deal is , rest of mind pass the extra 4-5k I'll make or save else where. Bro do the needful and let this issue end quickly |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by hotdealz(m): 11:52am On Jun 08, 2020 |
D4donnn:No. I have also sold laptop that happen to have an issue I did not know about and I always either refund or replace the laptop. That is why you don't see people complain about laptops bought from me. But this particular battery issue is completely different. I also bought the battery. I did tested them and they worked. I don't know what went wrong. I guess we learn everyday. |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by dannybrasky(m): 12:02pm On Jun 08, 2020 |
hotdealz: SO WHAT DO YOU PLAN ON DOING TO RESOLVE THIS ISSUE? WAITING FOR YOUR RESPONSE!! 6 Likes |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by photon3106: 12:37pm On Jun 08, 2020 |
suco01: 1 Like |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by wildchild1: 1:13pm On Jun 08, 2020 |
The reality is that if someone bought 6-7 items from you and 5 are bad, trust me something is not right with the items. With or without warranty i would feel bad as a seller and see how we can work things out. Hotdealz, no one is saying you should cough out the whole refund but reason with your customer, let your customer see that you're willing to forego some amount of money. We win some, we lose some but the prayer and goal is to always win more. |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Jefferyzz(m): 1:14pm On Jun 08, 2020 |
Thanks you. God bless you. Same question I have been asking him. He kept saying he no gain much. Way forward, nothing more. dannybrasky: 1 Like |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Jefferyzz(m): 1:19pm On Jun 08, 2020 |
Thank you. wildchild1: |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by hotdealz(m): 1:33pm On Jun 08, 2020 |
wildchild1:Note that he sent another message to me on the 4th of June this very month to say another one of the batteries did not work. Batteries bought on the 9th of May o. What this tells me is that, the batteries are actually in use all this while. I can't vouch for the kind of charges this batteries are taking. Alot of laptops dealer sell laptops with New chargers(Chinese knockoff) not follow come chargers. Batteries suffers the most from these knockoff chargers. Same rule applies to phones too. Offcourse, I expect the OP to say they are all using follow come chargers.
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Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by dannybrasky(m): 1:42pm On Jun 08, 2020 |
hotdealz: You are yet to respond to my last message up there,don't cut corners. If it was just 1 or 2 batteries that are defective then its understandable. Truth is 50% of his buyers can't be using knockoff chargers. 5 Likes |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by sauceEEP(m): 2:39pm On Jun 08, 2020 |
Hotdealz you should come down from your high horse and nip this crises in the bud before it escalates, there's no way the buyer Jeffrey can bear the loss 100%.... Liase with him so you both can work out something.... |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by drexel39(m): 2:56pm On Jun 08, 2020 |
hotdealz:so what's ur point ,u can't work out something with Jeffrey on this,he should bear the loss alone or what?...plenty explanation isn't a solution,no one is playing the blame game,Jeffrey has agreed to work out something with you,do you agree to that or you want him to bear the loss alone,just state ur solution not playing "whose fault?" games. 5 Likes |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by mixter(m): 3:09pm On Jun 08, 2020 |
Enough of the back and forth gists. hotdealz what’s your suggestion? What do you propose? Time to get your angle on the matter and let a lasting solution come from it. 2 Likes |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Jefferyzz(m): 4:15pm On Jun 08, 2020 |
If assuming I added the person who claimed his wasn't working on the 4th to those that reported to me the second day after getting theirs. That would make it 5. I didn't even respond to him cause he has Been using it before the cells went off. hotdealz:
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Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by dannybrasky(m): 6:01pm On Jun 08, 2020 |
dannybrasky:Hotdealz how far?? |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by ohizzy(m): 6:28pm On Jun 08, 2020 |
With the look of things Hotdealz isn't ready to come to a compromise/middle ground because this issue is taking longer than expected . @Hotdealz have you even tried contacting your DELL supplier on the feedback you got? I suggest you come to terms with the Buyer and get it resolved cause Buyer sold to more than 1 person and you can imagine having just one customer on your neck no to talk of 5 or more. Baba abeg allow @Jefferyzz get peace of mind ontop this matter. Also, change your so called DELL ALABA INTERNATIONAL SUPPLIER to avoid future stories. Thanks 2 Likes |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by dannybrasky(m): 6:49pm On Jun 08, 2020 |
This hotdealz vs Jeffery case could be anyone,I'll advise we take it serious. Since hotdealz who sold defective battery has refused to come to compromise with his seller,even when all arrows points to him. People have persuaded him,plead,begged advised him to sort things out and yet he his yet to. To pending buyers, i hope you see what dealing with this guys looks like in case you run into same scenario when buying from him. To the ogas in the house over to you guys!! Dragnet Kreamie Omicpet Nicerazor Wildchild1 Daaz001 Lionlee216 Mixter Bobo65 Mikkyangel Khalazi Idboyostic Frinx Jiggsbaby Qdlvy Rakiticbarca (Messiah) McMayor Adinije Bbmike Anopheles Henrixx Wese Sobastical Timijoseph01 Gbens2000 Toceenay Bukkiemore Yalhaji Fabsy Atoje Donaltus 2 Likes |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by Jefferyzz(m): 7:03pm On Jun 08, 2020 |
I no even message him again since. The moment he said he can't refund or replace. I stopped messaging him and came straight here. I no fit bring matter here if he's own up to his responsibility. I tried to make this a shared loss. But all he cared about is his pocket. ohizzy: |
Re: Dispute Resolution Thread [For Pickup/Deal Hunting & Other Issues Alike] by D4donnn: 8:55pm On Jun 08, 2020 |
Jefferyzz: From all account dude is just plain wicked and petty , abeg I'm done pleading , karma is a bitch . I don't wish him evil but nature has a way of balancing the odds . |
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