₦airaland Forum

Many thanks

joo2018:
Mismatch between NOC and reference letter generally results in a refusal (without ban). This does not make the PA inadmissible so either the PA or the spouse can re-apply immediately.

Thanks for responding.
The concern here is the NOC code selected, in relation to the reference letter. The employer made some changes to the job description in the reference letter; so I'm not very sure it fits perfectly with the chosen NOC code. The changes are minor, but I still have slight concerns. So can a mismatch between NOC code and reference letter result in a rejection/cancellation or a refusal? and if it's a refusal, can this be resolved if the spouse reapplies as the primary applicant?

joo2018:
Rejection/cancellation is pre-MEP/BIL and there's no ban.

Refusal is post-MEP/BIL and can include ban for misrepresentation.

Which is applicable here?

Quick question for EE gurus on the house please.
Let's assume we create an EE profile with my spouse as the primary applicant, get ITA, apply and then application gets rejected. Can we create another profile with me as the primary applicant immediately? Does the 11-month ban apply if I'll now be the primary applicant?

Thanks

Hello gurus in the house.
Quick question please on job reference. Do I need to include my international passport number on the job reference letter? Someone I know is asking me to include it, although the number isn't include in the template that was shared on this platform.
Would appreciate your response.

Regards

I didn't get your mail. But you can email me on pauricole@gmail.com

Sucreklint:
Pls can you help me with your uniben contact, I ll DM you now...

Good morning. I'm also stuck at the verification stage. Uniben said they sent the email but WES has not received anything. Has yours been resolved now? How long did it take for WES to confirm the verification mail? What do you advise me please?

Kapose:
Good morning, Has Uniben respond to WES on your verification of transcript? I am having similar issues.

I used my MasterCard ATM and it worked just fine. It should work for you too.

Marula:
You guys must forgive this village girl who keeps asking questions at every point. Am about paying WES for ECA to get my reference number. I want to initiate my transcripts at my institutions this morning and I see options that am unsure of

Credit Card: I don't have a Credit Card. I do have a Master Card Debit Card (ATM) will this work

Western Union Online Transfer: I don't know how this works although I do know there's Western Union in Nigerian Banks. I see stickers and ads at bank.

So which is the right one to choose? I'll prefer Master Card ATM Card or Mobile Bank Transfer from my phone whichever that works. Pleas answer if you know. Thank you.

Thanks for the business. How about now?

 Coordinate activities of and provide support to front desk officers responsible for attending to walk-in customers
 Coordinate activities of and provide support to front desk officers responsible for attending to customer calls
 Coach front desk officers on client management and call handling policies and procedures
 Coordinate customer experience surveys, develop and submit monthly survey reports
 Perform requisition for office supplies (including stationeries and materials) required for the customer service unit
 Escalate computer systems downtime or malfunction (including Customer Relationship Management system, shared Network directories) to IT department for prompt resolution
 Develop process documentation to guide customer engagement for policy renewal
 Develop schedule for periodic correspondence with customers through contact channels, i.e. phone calls, email and SMS
 Review report of outstanding customer payments for policy renewals for completeness and accuracy and ensure payment instruction is communicated to the customers via contact channels, namely emails and letters
 Review reports on delivery of emails and dispatched letters to customers as prepared by front desk officers
 Liaise with the other departments (Underwriting and Sales teams) to ensure that customers policy renewal is performed satisfactorily
 Prepare and submit progress reports on a regular basis (including customer retention and renewal reports)

BabaYemiNaija:
The job duties you listed do not match the duties for NOC 6314.

Thanks for the feedback. I have now fine-tuned the job description. Please tell me if this is now suited for 6314.

I had checked 1212 before now, but I think my job title is more suited to 6314; besides I'm in the customer service unit not in a core insurance function.

 Coordinate activities of and provide support to front desk officers responsible for attending to walk-in customers
 Coordinate activities of and provide support to front desk officers responsible for attending to customer calls
 Coach front desk officers on client management and call handling policies and procedures
 Coordinate customer experience surveys, develop and submit monthly survey reports
 Perform requisition for office supplies (including stationeries and materials) required for the customer service unit
 Escalate computer systems downtime or malfunction (including Customer Relationship Management system, shared Network directories) to IT department for prompt resolution
 Develop process documentation to guide customer engagement for policy renewal
 Develop schedule for periodic correspondence with customers through contact channels, i.e. phone calls, email and SMS
 Review report of outstanding customer payments for policy renewals for completeness and accuracy and ensure payment instruction is communicated to the customers via contact channels, namely emails and letters
 Review reports on delivery of emails and dispatched letters to customers as prepared by front desk officers
 Liaise with the other departments (Underwriting and Sales teams) to ensure that customers policy renewal is performed satisfactorily
 Prepare and submit progress reports on a regular basis (including customer retention and renewal reports)

joo2018:
Check 1212.

I think your JD also needs some fine-tuning.

Thanks

yemblaze:
Sorry i don't have the mail anymore in my sent items..just send a mail to records@unilag.edu.ng.


All the best.

NOC gurus in the house, I need your advice please. I intend to apply under NOC Code 6314 Customer and information services supervisors.

My current job title is "Client Service Consultant", and job description in the drafted reference letter is as follows:

- Provide support to and coordinate activities of front desk officer to ensure timely renewal of insurance policies
- Provide support to and coordinate activities of dispatch riders to ensure complete and timely delivery of policy renewal letters to existing customers
- Develop process documentation for the Insurance customer policy renewal process
- Proactively ensure that renewal premiums are collected before the due date
- Liaise with the Underwriting and Sales teams to ensure that policy renewal process for Insurance customers is completed end-to-end
- Prepare and submit General Insurance Renewal and Customer Persistence reports on a regular basis

Please I need your thoughts on how suitable this job description is for the NOC code.

Thanks

BabaYemiNaija:
Dear Seun,

'Sorry to hear about your rejection. Going by your job titles and descriptions, your head teller and funds transfer officer roles are not supervisory roles and as such fall under NOC level C. NOC 6551 is for Head Teller and 1434 is for funds Transfer Officer. Both NOCs don't qualify for FSWP.

NOCs 1212/ 6314 are closely related and fit a cash officer role. So NOC 1212 is still not fitting for Head Teller/FT Officer or the duties you listed. If you are able to get your HR to write the roles of a cash officer under your Head Teller title, it should be okay. But the duties must clearly state that you supervise tellers. So you need to resolve this first. Getting a migration lawyer without resolving this might not really help.

yemblaze:
Yeah..been there. The issue is that iyourts either your school has not replied WES properly or they keep making certain mistakes/errors in the verification. So ask your school to send tge verification again until WES is satisfied with their response.

Mine was UNILAG....I had to send a stinker mail to them and few days later I received an update from WES.

All the best.

Thanks a lot for the advise. Please who did you send the stinker to (email address)? If it is not too much trouble, please share with me a sample of the email you sent to pauricole@gmail.com.

Please has anyone been in a situation where your school says they have sent the verification email to WES; whereas WES is claiming they have not received anything? That is my current situation for my school and my wife's (Uniben and Unilag respectively). Both schools insist they have sent the verification emails almost 3 weeks ago; yet WES still says they haven't received any verification from both schools. Please how do you advise I resolve this?

Amoto333:
All you need from Uniben is to apply for your transcript from pg school to be send to WES. Don't apply through ETX-NG they will delay before they will send it, that is the mistake I did when I applied for my own I used ETX-NG and it took them two months before they send it to WES. I advice you to go to school and apply in person or if you have a friend in Benin he can do that for you. If you can sort the people in transcript section, within one week your transcript will be send to WES. The normal fees is around 19k and if you use Wes they charge you 25100naira

Good morning Amoto333; I am currently experiencing some delays with my WES ECA evaluation for my Uniben degree. I have a contact in Uniben Exams and Records who claims they have sent the verification email to WES since 5 April. However, I called WES and they claim they have not received any verification from my school. Please do you have a contact in Uniben that can verify that they have actually sent my verification to WES? Is it possible that they have actually sent it, but WES is falsely claiming that they have not received it? How did you go about confirming your verification was sent from Uniben?
I would really urgently appreciate your assistance bro.

Thanks

Please is there anyone that knows who can help with WES verification from Uniben? I have been stuck at the verification stage for over a month now; 2 weeks ago, my contact from Exams and Records said that they had sent the verification back to WES; but WES claims not to have received any email. The problem is my contact in Uniben does not pick my calls anymore; I live and work full time in Lagos, and I'm trying to avoid having to travel all the way to Benin just for this final stage of the ECA process.
I would immensely appreciate any suggestions from someone who has done this before with Uniben.

Good morning; I am currently experiencing some delays with my WES ECA evaluation for my Uniben degree. I have a contact in Uniben Exams and Records who claims they have sent the verification email to WES since 5 April. However, I called WES yesterday and they claim they have not received any verification from my school. Please do you have a contact in Uniben that can verify that they have actually sent my verification to WES? Is it possible that they have actually sent it, but WES is falsely claiming that they have not received it? How did you go about confirming your verification was sent from Uniben?
I would really appreciate your assistance.

Thanks

Amoto333:
Call Wes or send them email to explain to them, because that is what happened to me also in Uniben I went to school they search the email of registrar office, academic office and pg school and it yielded no result, I had to email them before they now send another one last two weeks and my school received it which they have responded to WES

Ifeoma77:
Book for your medical test right away, qlife has a long wait.
You can gather everything before ITA

Thanks Ifeoma. Please where can I get a comprehensive list of all the requirements and documentations I would be needing for my application? Is there any link (or page) that itemizes everything?

Hello all,
I have a few questions as I prepare for ITA, which hopefully I should get sometime in May. My wife and I are applying (with her as the PA). We were just informed by our respective contacts in our schools that they have sent our verification back to WES. So hopefully our WES ECA reports should be out sometime around middle of May. We have also scaled through IELTS and our CRS stands at 458. So my question is how early can we begin to put together our requirements?

How long does it take on the average to schedule a medical test and get the report out? Is it okay for the date on the medical report to precede ITA?

Is it acceptable for the date on the employment reference letter to precede ITA? If so, boy how many weeks? In other words, can we start processing job reference letter in April even though we may not apply till May ending?

Are there any requirements that I can only start processing after ITA? Or can I just start collating everything now?

Okay, thanks for the response.
This WES people are actually way slower than I thought. Anyway, I'll be on the lookout for their notification. Hopefully, my contact at the university who is on standby will be quick to respond.

jmnsimone:
They won't send it to your school until they get your certificate. So you're just about to enter the verification stage, after which they'll start the real processing - that's when you start counting 20 days.

What you should do now is to get your school contact on standby for the email, if you're lucky and everything goes smoothly, in 5-6 weeks your ECA will be ready.

I just sent my degree certificate to WES via fax using Hellofax after receiving a notification from them yesterday. My concern is that it took WES over a month (about 40 days after receiving my transcript) to notify me that they require my degree certificate. All along, the status of my evaluation had been "Evaluation in progress; you do not need to do anything at this time". So now I'm wondering if the 20 days are already counting. Also, I have still not received any message from WES that they sent my transcript to my University in Nigeria for verification. Do they skip that process sometimes?

manlikegb:
Any update yet on this yet?

Good morning bro. I just sent my certificate to WES via fax using Hellofax as directed above. My concern is that it took WES over a month (about 40 days after receiving my transcript) to notify me that they require my degree certificate. All along, the status of my evaluation had been "Evaluation in progress; you do not need to do anything at this time". So now I'm wondering if the 20 days are already counting. How long did it take WES to complete your evaluation after they received your fax? Also, I have not received any message from WES that they sent my transcript to my University in Nigeria for verification. Do they skip that process sometimes? Looking forward your reply.

Thanks

Enasdan:
l just returned to thank you so much and appreciate you, for the time you took to respond and proffer solution to this issues, , it went perfectly well as you illustrated, it was accepted and updated by WES. Thanks so much brother.

Hello all
Please can anyone assist with the timelines for WES ECA?

I commenced my ECA process early in January; as at 11 February, WES had received all my documents (University transcript and WAEC requirements) and updated my status to "Your evaluation is in progress. You are not required to do anything at this time." It has now been this way for 11 days. I understand that WES will send my documents back to my school for verification. Please what status should I expect to see when WES sends to my school? Is it normal to take over 11 days after initially receiving my transcripts for my status to change?

I need to know when WES sends the credentials to my school so I can start following up with my contact there.
Thanks