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Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by bigass(f): 12:15pm On May 21, 2017 |
It was only a year ago that Uber declared Lagos was potentially bigger than its London market, such was the unleashed pent-up demand for convenient and comfortable rides among the megacity’s fast-growing middle class. But in recent weeks, the narrative has taken a very different turn as its push to win as many customers as possible in the face of stiffer competition has led to severe clashes with its drivers. The problems and disputes had been quietly brewing for a long while and point to the difficulty of translating the Uber model to a cutthroat and difficult market like Lagos. Uber’s Lagos drivers went on strike last month soon after the ride-sharing giant slashed fares by 40%. Uber argued the fare cut “should get more people requesting more rides” but drivers say they are being short-changed by the company. Controversy around revenue-sharing with drivers isn’t unique to Uber Lagos, of course. The ride-sharing giant has dealt with the issue in many cities around the world in the United States, United Kingdom, South Africa and Kenya, among others. For the most part, Uber continues to seem to get away with such driver complaints. In Kenya, it even got the government’s support against Uber Nairobi drivers. One Lagos driver who spoke to Quartz says Uber’s refusal to reduce its commission even while cutting the fares for customers has led to some drivers devising private ways of making money within the Uber ecosystem. “Some of my colleagues are asking passengers to allow them to take the trip offline so that it would appear as if the ride was cancelled and Uber will not be collecting any commission from the cash payment the driver would receive,” claims the driver, who asked not to be identified. One danger of that practice is it opens up drivers to the added risk of some of the criminal elements of Lagos. In April, an Uber driver was murdered after he’d made a private arrangement with a customer who was part of a gang of armed robbers. Local Uber drivers say they were aghast at what they perceived to be the company’s attempts to distance itself from responsibility connected to the murder case. That bolstered their decision to go on strike say some drivers. Now they are demanding better safety response plans from Uber including improved rider verification. But their main gripe is they want Uber to drop the 40% fare promotion and reduce its commission from 25% to 10%. Uber’s driver troubles come just as an Estonian-founded e-hailing app Taxify expanded to Nigeria. Even though Lagos has well over a dozen mostly homegrown e-hailing apps, few have been able to give Uber meaningful competition for any length of time in the three years since it launched in Lagos. Yet, Taxify seems to have made something of a dent, however small. It could be its timing has just been better than other rivals, arriving at a time of upheaval for Uber in Lagos. Its strategy is to fight for market share without taking on deep-pocketed Uber in a cash battle. Instead it is trying to get the drivers on its side. “We treat driver-partners better so that they can offer high quality service to customers,” says Taxify’s operation manager in Lagos, Uche Okafor. He points to its commission of 15% versus 20-25% versus its competitors. That lower commission probably helps offset its own 40% fare cut in competition with Uber Lagos. In an unusual competitor move, just a few days after Uber’s 40% fare cut was announced Taxify actually halved its customer discount to 20% from 40%. This, in effect, allowed drivers to earn even more per trip and this put more pressure on Uber to reverse its price slash. Taxify is rapidly expanding and gaining traction in Africa even though it has only raised €2 million compared to eight-year old Uber which had raised more than $15 billion in equity and debt by last year. Based on conversations with drivers and following their social media chatter, it seems more Uber Lagos drivers are joining the Taxify platform and are either on both platforms or have switched sides completely. Uber’s difficulties in Lagos are also highlighted by how it has had to cut back its geographical coverage of the sprawling city. It now aims to restrict its drivers to the upmarket Lagos island areas of Ikoyi, Victoria Island and Lekki and closer mainland neighborhoods like Yaba It means more drivers will be concentrated in a smaller area so there’ll be more drivers competing for Uber requests even though the number of passengers won’t necessarily rise. Uber says it wants to ensure there are fewer “dead kilometers” between trips. “We’ve reduced our service area from where you can request trips, to make sure that there is more reliability in the core areas of Lagos,” it said in a statement. “This smaller service area means more reliable rides when you need them.” Driver efficiency A likely trigger is Lagos’ notorious traffic jams particularly between the island neighborhoods where one presumes a lot of Uber’s customers are located, and the farther outskirts of Lagos beyond the core mainland. Uber is saying you can take an Uber from the island to anywhere in Lagos but don’t expect to get an Uber from there back to the island. “This will ensure efficiency for drivers in Lagos as it will lower estimated times of arrival (ETA) for riders as more driver-partners are made available around the core service area,” says Uber. Anecdotally, using Uber in Lagos can be a bit hit and miss, especially if you’re outside what it now sees as its core coverage areas. Ride waiting times can suddenly escalate from an initial promise of five minutes to 15 minutes or more and then keep refreshing without any time change till the rider gives up and cancels to request a ride again. From Uber’s perspective a driver is usually in one of three states: sitting idle waiting for a trip; on their way to pick up a rider; or carrying a rider to their destination which is the only time a driver’s earning a fare. Uber argues by restricting the Lagos coverage area it will lower estimated times of arrivals and increase the time in an hour when a driver is earning a fare. “The best way to do that is by offering riders a ETA that’s hard to refuse.” It could be another opportunity for rivals to win more riders from Uber, but in truth the Lagos vehicle traffic can be so bad between the various deeper suburbs of Lagos that the rivals may eventually find it makes sense to mimic Uber in limiting the reach of their service. Naturally, Uber describes this all as fair game. “Competition and choice mean we all have to up our game, and constantly innovate to improve our service and quality,” Uber said in another statement. Taxify agrees increased competition in a city the size of Lagos with over 20 million people, is inevitable and will help ease the transport difficulties here. “Ride-hailing technology has the potential of easing up a lot of tension,” says Taxify’s Okafor. “One vehicle servicing the transport needs of up to 50 residents would lead to reduced traffic bottlenecks and a saner city.” https://qz.com/986037/uber-and-its-rivals-are-struggling-to-keep-both-drivers-and-riders-happy-in-lagos/ |
Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by bigass(f): 12:00pm On May 21, 2017 |
From the way spoke its obvious alot of intending/current partners do not understand how the system works. When i went to do my screening which i failed due to some reasons(wornout tyres bad A/C and a bad sprinkler), all the people I met said current partners/drivers complained that Uber is no longer profitable. |
Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by bigass(f): 9:01am On May 21, 2017 |
Romeo3: Even though Uber thinks more of riders than drivers but i Like your spirit. How many miles do you do per day and on how many litres of fuel. 1 Like |
Investment / Re: Nigerian Stock Exchange Market Pick Alerts by bigass(f): 8:15pm On May 16, 2017 |
The most famous Octopus was paul the octopus. It never lied nor made any mistake in his predictions of the world cup. There is however an Octopus here that has been missing predictions over and over. Should he still be called The Octopus? I think we need to give him another name Peter the CrOcOdIlE 1 Like |
Politics / Re: Breaking: Ambode Bans Vios Permanently From All Lagos Roads by bigass(f): 4:11pm On May 16, 2017 |
AllTheWayUp: Theya are very wicked |
Investment / Re: Nigerian Stock Exchange Market Pick Alerts by bigass(f): 2:00pm On May 16, 2017 |
PETERiCHY: You get mouth sha even after many failed predictions. you are that type of guy who sees everything wrong in other people but nothing wrong in himself 8 Likes 1 Share |
Investment / Re: Nigerian Stock Exchange Market Pick Alerts by bigass(f): 5:06pm On May 11, 2017 |
If you are too careful... you can not make money in NSE 3 Likes 1 Share |
Investment / Re: Nigerian Stock Exchange Market Pick Alerts by bigass(f): 5:03pm On May 11, 2017 |
cadno: I am watching Oando FO Transcorp |
Investment / Re: Nigerian Stock Exchange Market Pick Alerts by bigass(f): 4:27pm On May 11, 2017 |
Chibuking81: Nice 1 Like |
Investment / Re: Nigerian Stock Exchange Market Pick Alerts by bigass(f): 3:45pm On May 11, 2017 |
Chibuking81: So what is your point |
Investment / Re: Nigerian Stock Exchange Market Pick Alerts by bigass(f): 3:28pm On May 11, 2017 |
i bailed out of transcorp |
Investment / Re: Nigerian Stock Exchange Market Pick Alerts by bigass(f): 12:03pm On May 11, 2017 |
i am in Transcorp |
Crime / Re: . by bigass(f): 7:29am On May 11, 2017 |
WHEN ITS CHEAP... IT IS USELESS |
Politics / Re: Photos Of Acting President Osinbajo Presiding Over The FEC Meeting Today by bigass(f): 1:35pm On May 10, 2017 |
see fingers 30 Likes 1 Share
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Investment / Re: Nigerian Stock Exchange Market Pick Alerts by bigass(f): 12:27pm On May 10, 2017 |
PETERiCHY: You are still here? Bros you haff not taya? You so 1990 here, very irrelevant 4 Likes |
Investment / Re: Nigerian Stock Exchange Market Pick Alerts by bigass(f): 12:17pm On May 10, 2017 |
currentprice: Uber is dead for investors |
Investment / Re: Nigerian Stock Exchange Market Pick Alerts by bigass(f): 12:11pm On May 10, 2017 |
I am back 5 Likes |
Autos / Re: Respray/repaint Ur Car Making Use Of Oven Baking Technology. Pix Inside by bigass(f): 6:05am On May 01, 2017 |
Hello |
Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by bigass(f): 8:30am On Mar 29, 2017 |
I wanted to register a 2006 but they are only allowing 2008 and above TokyoBulls chillex8
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Business / Re: If You Are Uber Partner In Lagos, Please Share Your Experience Here by bigass(f): 7:40am On Mar 29, 2017 |
How does Uber ascertain you are driving with the car you registered with. cant you register with 2006 camry and drive around with 2004. same body type. |
Car Talk / Re: My Car Makes This Loud Noise When I Start The Engine? by bigass(f): 12:21pm On Mar 28, 2017 |
Just an oil change. recently bought the car. |
Car Talk / My Car Makes This Loud Noise When I Start The Engine? by bigass(f): 11:52am On Mar 28, 2017 |
it only does it mainly in the morning after its been sitting for awhile. but after a while it stops. i use 5W-20 oil |
Politics / Re: Nigeria’s Petrol Import Drops By Nine Million Litres In 2016 by bigass(f): 11:12pm On Jan 24, 2017 |
Wrong headline |
Politics / Re: BEDC Has Increased Its Tarrif To #31.27/unit. by bigass(f): 10:58am On Jan 05, 2017 |
Theses are private companies. Federal govt can not raise tariff for them. |
Autos / Re: Respray/repaint Ur Car Making Use Of Oven Baking Technology. Pix Inside by bigass(f): 4:06pm On Dec 30, 2016 |
binz: Kindly post the pictures. I was about to give him my car 1 Like 1 Share |
Politics / Re: Abuja Disco Invests N47.1bn, Installs Meters For 300,000 Customers by bigass(f): 12:28pm On Dec 23, 2016 |
That's good |
Investment / Re: Nigerian Stock Exchange Market Pick Alerts by bigass(f): 1:08pm On Dec 07, 2016 |
ifeykay: click the arrow by FBNH the choose order by price the 3.36 will disappear |
Investment / Re: Nigerian Stock Exchange Market Pick Alerts by bigass(f): 12:55pm On Dec 07, 2016 |
bigass: go to itrade you see them buying 50 units of oando 1 Like |
Investment / Re: Nigerian Stock Exchange Market Pick Alerts by bigass(f): 12:53pm On Dec 07, 2016 |
morgan has alot of poor customers.. |
Investment / Re: Nigerian Stock Exchange Market Pick Alerts by bigass(f): 1:07pm On Dec 06, 2016 |
The new Morgan Itrade has some features that i like 1. you know your position on the queue 2. you know the bid/sell that are from morgan 3. if a trade occurs on a stock you highlighted... it flashes 2 Likes |
Investment / Re: Nigerian Stock Exchange Market Pick Alerts by bigass(f): 1:00pm On Dec 06, 2016 |
rebekah2011: dont try 1st as Morayo is no longer with them the 2nd is to send emails to all their clients at once |
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