₦airaland Forum

olubambimi:
Pls everone, i have an hp destop dat has refused to login into the various users. Wen it boots and it goes to the window where i have to loginto the diff user, it wld do like its login in but aimmediately it wld show 'saving your personal setting', nd it would alog out. Is it a software problem or what??.
Pls help me, its been like this for 1 month now.
Thank you.

If this issue started recently we can revert the system to when it was ok.

Turn off PC back on again and keep pressing F8 until you see a advance option

go for safe mode and see if you can log in. icons will be big that's normal.

click start, all programmes, accessories, system tools and system restore

click a date, for example 3-5 days ago before the problem started and click ok
follow screen instructions to restart the workstation don't press F8 this time
around let to go through to windows log in page

febbymi:
Hi House,
my laptop started showing the message "this copy of windows is not genuine" each time i power it, pls how do i rectify this. Tanx

To solve this problem click the link in the message to validate your copy of windows
and follow the advice given after validation or www.microsoft.com/genuine/validate

It is against our professions to advice on how to bypass microsoft securities.
We follow best practices and would advice to install genuine windows by paying for it.

Go to the service technician/repair centre/PC repair sole trader and explain and he/she would
install windows. for example, is like a doctor giving fake drugs am sure you
would go to the correct doctors and not road side ones/boys.

Do it right pay for the windows cd/dvd software and install it yourself or to to a
computer technician.  This is my validation result-picture below

do you have msn or yahoo messenger ? If you do sign in now and provide your emai ad so i can add you ASAP

Do the followings as the printer may be assigned the wrong ports such as COM1 OR COM2

Click start, settings, printers and faxes. Right-click the printer and select Properties. Click the Ports tab.
Check mark the "Enable Bidirectional Support option if thats not available look Under print to following ports option,
check the USB BOX or just make sure the little box are not faded and USB port is selected
apply and ok then turn off printer back on again then try priting
Click OK.

look for post your computer problem here just above your post. This the place you get advice.

got to be a paid for genuine ink and in original packaging. You did not mentioned if printer is directly connected to PC. Is this XP OR Vista. Double click the Hp printer icon and click on utility.I am 60% sure the ink is not original. How many LED light and what color are they ? Last resort is to take over your computer remotely in realtime.

obraye:
hello, please i need u assistance. I have a hp deskjet D2663 which was working properly until a paper jam occured.The paper has been removed and the printer won't print again because it is showing 'the computer is unable to establish two-way communication with the device'. At the same time all the lights on the product are blinking at the same time.Please what should i do?

Ensure printer is directly connected to computer USB port and not

through a USB Hub adaptor. Connect printer directly only but not

any other means just directly to the computer

Also make sure printer is connected to the wall and not
through extension or power surge connector


If you installed a refilled cartridge, a remanufactured cartridge, or a cartridge
that was used in another product, this may also cause the problem

Dell Optiplex and any other Dell PC

Compaq SR series or any Compaq PC

Operating systems=XP, Windows 7 and Vista
Have 3 choices of operating system for people
to decide.

Applications frequetly used

Microsoft office 2003 not
2007 as people do makes
mistakes when saving their work
in docx instaed of .doc format
This mistake can cause a person
a job interview or important files


Yahoo and MSn messenger

Skype and others

Dont installed norton

Ask for McAfee or AVG

Always seek a paid for
service. Dont ask for free
or chepa things invest
and get more out

You could also have 4 laptops
for customer preferences

make sure you're not using or have software such as google chrome, google desktop or google web accelator installed. Any error message ? Are you accessing email through yahoo messenger or from the internet ? Do you have symatec or norton security installed ?

Reply from Mobile internet. @megatran, visit the computer manufacturer website and make sure you select the correct operating system and download all the drives you need. For example modem, network controller et cetera.

megatran:
i formatted my laptop with xp tho i was usin windows 7 and i was sure to use anoda free partition of which doesnt contain the windows 7 os, bt to my greatest suprise, after formattin i didnt get the ption of choice between the two os. instead it starts booting straight into xp anytime i put on the system, pls i would want help on how i can make the system boot thru windows 7 without formattin it again or if any of u can help me with xp drivers for sound, vga and bluetooth 4 hp 6735s i would gladly appreciate it, for those who have the drivers and want to assist u can send it to my mail , megatransmitter@yahoo.com, thnk u

For example, you have a car and want to customize it to your likes, would you
do it or to take it to a professional ? Is the same as a computer, use one
operating system at a time and be contented with what you have.

Dual booting may or may not void your warranty or cause further problem.

If you insist on having two operating systems visit

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=1b544e90-7659-4bd9-9e51-2497c146af15

You need to find out if your computer is ready for windows 7. For xp drivers visit the manufacturer website.

r231:
^^^^^hi deji

when i put on my computer, the screen turns blue and nothing else comes up.

please what do you think the problem is

For help look and copy and paste your enquiry to Post Your Computer Troubles Here.
This can be found at the top of your post, is the NO 1 on the list

megatran:
i formatted my laptop with xp tho i was usin windows 7 and i was sure to use anoda free partition of which doesnt contain the windows 7 os, bt to my greatest suprise, after formattin i didnt get the ption of choice between the two os. instead it starts booting straight into xp anytime i put on the system, pls i would want help on how i can make the system boot thru windows 7 without formattin it again or if any of u can help me with xp drivers for sound, vga and bluetooth 4 hp 6735s i would gladly appreciate it, for those who have the drivers and want to assist u can send it to my mail , megatransmitter@yahoo.com, thnk u

For help look and copy and paste your enquiry to Post Your Computer Troubles Here.
This can be found at the top of your post, is the NO 1 on the list

NnamdiN:
I will never forget u deji2009. where have you been sir,
Remember this thread? https://www.nairaland.com/nigeria?topic=320508.msg4535867#msg4535867
once again thank u.

Thank you

Hi,


I live in the Uk and a laptop Technciain would like to setup a computer
repair shop in Ado -Ekiti. I would be selling Laptop and PC Spare parts i.e.

hard drive, memory, motherboard, screens, chargers and to mention a few
I have 1.5 million naira as capital and 70 laptop for sale to start with.

My family member would be in charge and need plenty of advice

Let put trust aside please advice me professionally. Ilike to trust
my people and not doubting in my mind else wont achieve nothing

lannre:
Please  I need simple way to remove  the Window Genuine Advantage notification on window  7, I have tried the remove wgtray from system32 I cant even find  wgtray  there, tried the regedit column to delete winlogon , but its  not deleting- I need a good and simple way to remove it- my wife mistakenly scan with window  defender . Thanks for anticipated and  considerate response

Your windows is fake/counterfeit. I personally would not advice you on how to remove WGA.
Visit a computer technician, That's why he/she is there to install a genuine windows.
Pay for the service and you would have a good windows. The message means is fake

if is not you would not be getting it.Is like a car with a brake but doubts is effectiveness
am sure you would visit a mechanic. That is it my brother/sister. We are transparent and in
other to achieve that we need you users to help us, so people can have a good impression
about nairaland computer section.















[quote][/quote]

kandiikane:
Ok I have installed it on my computer.

Will come again if anything

Nice one guys. would it appropriate if one of us provide her with a remote support and
who ever did can feed back the rest of us. That issue is likely to happen again.

She may have google chrome, google desktop or goolge web accelerator installed
or norton or windows is loading update in the background

ZIM DRILL:
is your network from a dongle, broadband or dail up

Applause

kandiikane:
Youtube and other videos from different sites. Its all videos in general. Since youtube asked me to download flash thats when I started noticing problems

Generally when youtube freeze other video will also freeze. try what you did the last time
and make sure no programmes is running when uninstalling flash player.

I take it you're using firefox, internet explorer, opera or safari ?

Try other web browsers internet explorer or safari

Make sure no google chrome or google web acceleration or google desktop

If there's is uninstall it and retry. if no joy

click start run and type in temp highlight everything

click delete. start again type in prefetch click continue

delete all except Ready Boot then restart your laptop


If no joy open youtube video right click settings

remove the tick enable hardware acceleration then test


If no joy after you have tried all of the above, I may offer you

a remote connection support if you agree to it.

A remote connection is when a computer technician
moves your cusror as if he or she is in front of your computer.

This session would verify you've done everything advised so far
by me and my other technical colleagues

cheap Laptop is not good. rich or poor at least 20000 naira minimum

Esin waju:
@Zimdrill, thanks for the response @Deji2009, eko ni mo n gbe o lol, I reside in lagos. By the way i don't think you are getting me, i'm not trying to share my wireless connection. I'm the one who's trying to connect to a wireless connection that has been detected by my system and i use windows 7 ultimate so i could not try out what you suggested. Thanks for the response.

Network and sharing centre is what you need to click on for any wireless
connection problem in windows 7 and vista except xp which is different.

Do not confuse by the term sharing , I know you're not sharing.

Refer to my previous reply as it take me time to type and would
appreciate if you try that and if no joy then we can provide more support.

milanseedorf:
my dell inspiron windows 7 gives me an error message 'wmi not found/connected when i try working wit my sql database.pls any suggestion 2 d problem.tanks

Click start then run and type in services.msc

right click on Windows Management Instrumentation
then properties make sure is set to start
and automatic.

If no joy press start and
look for windows update

make sure you have installed
all microsoft update

Click start , computer

system properties

Make sure is service pack 1 not 2

Let us technical pro read each other reply before replying.
Seems we don't read one another comment before replying
or repeating the same

Esin waju:
Actually there is a wall between but i don`t think that is the problem,

1ST

Ok, try the following and I take you hav a wireless router and not MTN dognles.

ISP like=BT, Talk Talk to mention a few

Make sure you router is On and laptop is Vista

Click start > type in devmgmt.msc

Look for Network adaptor a
and right click your wireless adaptor

Uninstall and the top of the screen

look for action then scan for hw changes

If prompt to restart do so
i.e. intel pro/realteak

2ND

Right click the x red cross on the right next to the clock

Network sharing centre > Manage wireless networks

Highlight your network then remove

Power off your router for 5 minutes then back on again

click the x red cross then connect to your network
should ask for password>>> Let us know the result

Take it you dont have norton installed ?

bukason:
I really do appreciate your effort .thx man
Its a hp 4515s probook with window vista OS.
I have tried the above diagnosis you stated and i still cant get anywhere pass the 'press the esc key for startup menu' being continuously displayed on the screen.

Thats a standard diagnostics on all Hp machines and suprise
you were not sucessful getting to Bios.

Ok, Here's a conclusion if no joy take it to a PC Professional
as we have done our 1st line diagnostics and not able to
go further, The technician would advice next step

Turn off Laptop

Disconnect battery at the back, release catch to open

Disconnect everything attached/plug in i.e. usb device, printers
SD card so we the laptop only

Hold/press down the laptop power for 60 seconds exactly

connect just charger and plug it to mains, no battery at the point

Turn on keep pressing F10 for bios. if there then try diagnostics
I advice the last time.> HD TEST

If no Bios screen nothing else would work.never never

Take it to a techncian

Esin waju:
Actually there is a wall between but i don`t think that is the problem,

If you live in europe that would make it easier for us to
diagnos, as some of us dont live in nigeria and not use to
MTN or other internet service provider.

If you have a router and in europe reply back ASAP and I can
give a diagnsotics to conclude the problem and advice next


Windows buit in diagnsotics is misleading you.

Is from experience you see

Waiting,  going to church 10.30
lol

ZIM DRILL:
very simple way to reset is to just pull off the power cable then connect it back that would reset the router to aquire an new IP address but this wont reset passwords or whatever personal set-up you did on your own

be clear on the full problems

Solve many connection problems

kandiikane:
Windows 7 and I checked my RAM but says its not available

RE:RAM but says its not available

Click start

computer

System properties

Windows Index should

have 1.5 or 3.3 rated

Or unrated if unrated

click rate now or calculate
windows index experience

Should now see your RAM

OR look around the laptop
for RAM information


video crashing i.e. youtube is a known issue
especially with Firefox and internet explorer

Deleting cookies/ temp files
would worsen it.

This well documented and here is a
link for a fix for it.

http://kb2.adobe.com/cps/141/tn_14157.html

bukason:
i have tried using another full charged battery but it still cant startup even when i connect and charge d former battery. The problem is that it cant boot, load windows into memory or startup as usual. I told a friend and he says there's an error with d window and the window is corrupted.
Remember it displays, 'press the esc key for startup menu' when i press the power button but will continue 2 stay like that even when i press the esc key,  Help me guys, it have been like that for days now,

Thanks for the above and here is your diagnostics.

Power laptop on

pressing F10 or F1

A  Bios blue screen would
appear look for

diagnostics

Go for hard drive long test

And let us know about

the result. if a memory

test is available you

can run a quick test

If diagnostics not available
then your laptop is old model
and would recommend taking it
to a computer professional

Is this XP or Vista

If vista keep pressing F8

then last know good config

if no joy then try safe mode

then let us know

If you like to do factory recovery (data loss)
then F11 on start up should select recovery
with data backup and you have the chance to
save your data. That's if your laptop is one of
the recent models> If not then take it to technician

tunnex190:
Thanks for getting back to me. I mean it turns off but doesn't restart by itself and no error message at the end.

Dear tunnex190,

Here's your diagnostics in narrowing down the cause to either a software or a hardware problem.
Follow instructions as prescribed. first, test the laptop with just battery no charger and the other way round.

does it turn off ? How long does it stay on for before turning off ? inspect the plastics inside the USB port for any burnt
or damages just by looking inside that all. Has laptop been dropped ? what type of charger do you have ? ie universal or
toshiba genuine type. Answer yes or no please. when laptop is powered up it turned itself off ?

Any LED light on laptop ? When laptop turns on does the fan kicks in ? ie like a air con sound. Please answer the above
very carefully. same as a mechanic he or she ask you questions to verify what has happened and also prevent nairaland
technical support from misdiagnosing. Here's what the book ask us to do when facing this issue.

Connect charger+ battery keep pressing f2 or ESC key for Bios. can you see a blue screen setup utility. if yes like laptop needs
cleansing to rule out overheating. please pay attention to beep beep when pressing f2. if cant get to bios on several attempt then is
likely to be overheating. Please note here at nairaland technical support we can only perform 1st line diagnostics and would not advice
opening your computer as there are safety precautions to know about. Visit a technician for hands on repair. Good luck

HABRUZZY:
Happy new year pls help my poor compaq laptop.all of a suden when i on it.it does not display any icon pls check the pic below.pls urgent help

ZIM DRILL:
do a system restore to date and time that had desktop icons

I would advice the same thing

Dear HABRUZZY,

Thanks for the above. restart laptop keep pressing f8 until you
advance option safe mode press enter. you"ll notice icons will

be big. This normal. if your desktop icons appear in safe mode
then we are laughing. click start, all programmes, accessories,

system tools, system restore, click the date before the problem started or
before any changes to your computer. wait for restore to finish and let
it boot up no pressing of f8 key just let it boot up. Good luck

tunnex190:
My laptop keeps tripping off many time. My OS is windows 7, make and model: TOSHIBA SATELLITE P105-S9337 with 2GB RAM, 200GB HDD, PROCESSOR 2GHZ. Is there any help you all could render to stop this?

Dear tunnex190,

Thanks for the above and would like to ask, how do you mean tripping off ? . This needed as not to be misled.
for example laptop turned itself off or restart by itself but no error message. This to help us decide if is a software or
a hardware problem. Good luck

ZIM DRILL:
how did you charge the battery when it says not charging ? and is the charger the original or an aftermarket ?

baani:
i have a dell inspiron 1525, weneva i plug it to power n i check d battery icon it say "plugged in, not charging". i have changed the battery, did a bios update n operating system upgrade (frm vista to windows 7) but no luck. has anyone encountered or knows how i can get out of this fix wil b highly appreciated

ps: option of changing the motherboard is out of the question

RE:[b]Plug in not charging

This what the book says to check for when diagnosing this sort of issue. I totally agree with ZIM DRILL.
especially in nigeria where people cant be bothered to buy an original charger instead make in china.
That does not mean the poster is from nigeria just an example basically.

My explanations of this issue
&
Reconstruction of the problem[/b]

battery plug in not charging is known issue. This down to battery memory cells. for example laptop charge to 100%
you then unplug the charger and start using it to 40% turn off laptop go to bed and comes back start using it with

charger plugged in then the message plug in not charging appears. This down to battery memory cells where
the laptop would only remember the last charge on it's cells which in this case is 40%. you charge the battery for

100 millions years or change battery it would never change from plug in not charging. no wonder you did a bios upgrade and battery
replacement probably you were fed up with it. I'm glad you get it working. Next time use your laptop without chager plug in and message
notification should come up 0% left battery low then connect the charger and the battery memory cells will be empty. Because the laptop
notify battery low then any current will be accepted by the laptop charging and start charging the battery/memory cells and plug in charging will
always be there. Therefore let laptop notify battery low then connect charger. This what i advised customers and what inside the book as am sometime task with investigating issues ongoing issues such as this. Good luck

This prolongs battery life.