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Deji2009's Posts

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Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 8:26pm On Dec 31, 2010
sameolg616:
for those suggesting ram and hard disk space for hibernation probs, thats never tru, its simply a simultaneous reference to a particular location on hard disk and in memory, so its expected to slow down, eg, its like trying to rejoin a bus on high speed rather from the bus-stop
ZIM DRILL:
yes it helps but still we need to findout how much free space you have on your hard disc
I agree with you both and most importantly sameolg616 advice about a
simultaneous reference to a particular location on the hard drive.

worth to check the RAM size like ZIM DRILL has advised. for example a customer had 500GB
and 1GB RAM and paging size allocated from the RAM to the hard drive is 320MB then this problem
would occur. That's my explanations about the hibernate issue (hiberfil.sys)
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 8:44am On Dec 31, 2010
olacoa:
@deji009, I'm using ms office 2007. Also when i tried 2 insert d flash, my system will not recognise it. It won't display any message. I don't have a printer of my own so i wanted to print it in a business center. Pls help me out cos i' have 2 submit d documents latest saturday evening. Thank u very much
Dear olacoa,

Please answer Yes or no to the followings as this helps us to narrow down the problem.

Microsoft 2007 opened the document ?

You can make changes to the document ?

Microsoft 2007 can close and open back again ?

Basically the usb inserted is not been recognised and as such
you're not able to save the document.

Method 1:

Attach the document to an email message and print it at the business centre
by checking your email inbox. if you don't have a 2nd email account set up another.

Swap test computer with another usb device or the other way round. any difference ?

Have you tried all usb ports on the computer

Is this a laptop or a desktop ie Windows XP or Vista

To double check the usb device click start, run and type in

devmgmt.msc press enter click + universal serial bus controller

Any yellow signs ? or !. Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 11:28pm On Dec 30, 2010
I can't watch youtube videos anymore. It suddenly stopped! I've download the latest adobe flash player and i've tried other browsers! any help?
Dear Briareos,

Thanks for the above. This a known issue and youtube has provided a tool to uninstall the current one.

Follow the instructions as described. Always take your time to read what's on the screen

http://kb2.adobe.com/cps/141/tn_14157.html

Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 8:55pm On Dec 30, 2010
tunnex190:
Thanks for your help. No, am using already built-in blue-tooth on the laptop. The make and model of the laptop is Toshiba Satellite P105-S9337. Thanks once again in anticipation!
RE:Bluetooth

Is this XP or Vista Try one off the followings http://aps2.toshiba-tro.de/bluetooth/index.php?page=download-toshiba

http://uk.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=UK

If no joy click start c drive, toshiba folders, drivers, bluetooth. Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 6:29pm On Dec 30, 2010
olacoa:
Pls help me out. Noting in my system is working except my ms word. I complained and good nairalanders gave me some advice. Pls b4 i can do dat, i have 2 print some documents which has bcome problem 4 me. I tried copying it on flash or CD but will not copy. Pls who can help me out.
Dear olacoa,

Thank you for the above enquiry and would like to let you know as computer is the process of
elimination, here's the diagnostics. What version of microsoft office do you have installed 2003 or 2007 ?

What happened when you print and when you try copying to a usb. error message ? be specific. Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 6:05pm On Dec 30, 2010
author=ZIM DRILL link=topic=301179.msg7434746#msg7434746 date=1293726301]
was it always like that shutting down on restart ?
FILEBE link=topic=301179.msg7424535#msg7424535 date=1293576470]
It seems as if i going to need d driver disk for Compaq presario cq60 419wm. D ones i av downloaded doesnt work. PLS ANY ONE WITH COMPAQ PRESARIO CQ60 universal driver?

I also have a system that shut down on restart. I av gone through d properties of "my computer" to change hardware settings, and allowed my network adapters to b O S controlled since i didnt see wake up type option "off". Pls tel me aw to go tru d bios settings to change it.
have you tried system restore especially if the problem was not there before choose a date before the problem kicked in
Dear Sir/Madam,

Thanks for the above and would like to rule if this a software or a hardware issues. connect charger turn on
laptop and keep pressing F10 for Bios. A blue screen would appear. Does it shutdown on the Bis blue screen ?
Regarding the changes you made to your network adaptor is slightly confusing. Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 12:54pm On Dec 29, 2010
omoboy08:
Any help oo, my laptop still continue not to respond to any keys even after pressing f8 or f11. Always showing blinking dash after reading d 1st post for like 5secs. I even want to format every but couldnt respond at all. Or have i lost d hard drive? pls i need help. It is LG R400 window vista service pack 2
Dear Sir/Madam,

Thanks for the above. Like my colleague sameolg616 has advised ring him up for the hard drive diags
before formatting. The blinks cursor means the laptop is looking for a device to boot from.
check to make sure nothing is plug to the usb port ie printer etc. could be a hard drive. Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 12:45pm On Dec 29, 2010
tunnex190:
I need help here. I cant connect my phone directly with my laptop with the aid of bluetooth. Anytime i switch on my bluetooth device on laptop to search for a phone, it will connect and this helps me to trasfer file from laptop to a phone but my phone will never send files to the laptop. check the s.s. It says bluetooth peripheral device not installed.
Dear Sir/Madam,

Thank you for the above. what's the make and model of your computer ? Are you in use of a bluetooth usb dongle or
already built into the laptop. what make and model is your phone. is the machine XP or Vista. Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 7:15pm On Dec 24, 2010
Razmuhy:
My hp compaq CQ-61 laptop fell from a stool in my room & the screen display was affected. the display on the screen is now divided into 2 parts. the display on the left part is repeated on the right.
Please nairalander, help una guy oh!
Dear Sir/Madam,

Thank you for the above enquiry and would like to clarify the followings.

Is laptop under or ran out of manufacturer warranty ?

Here's your prescriptions in narrowing down the cause.

As computer is the process of elimination is important we
know if a cable was loose or screen need replacing.

This best practice and would urge you to find a monitor and
connect your laptop to it. Was it the same display or any difference ?

Laptop differs and such you may need to press fn+ f ? something to
switch the display to a monitor. Please find picture to aid you.

If still the same, visit a laptop repairer further advice. Good luck

Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 11:22pm On Dec 23, 2010
lovehasnoe:
please we just got this garmin gps device from italy and it does not have nigeria maps. please help me on how to get it and upload to the device. i do not know anything about this at all but i can lean fast, just tell me the proceedure
ZIM DRILL:
the best thing is there garmin web site
Dear Sir/Madam,

Thanks for the above and would adhere to ZIM DRILL advice.

Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 11:15pm On Dec 23, 2010
FILEBE:
Thanks for dis post. A friend of mine has got a problem with his laptop, Compaq presario Cq60 notebook. He formatted the system due to some errors with d O.S. He then loaded it wit Windows Vista again bt this time around almost al the drivers ar missing. D worst part of all is that his internet and modem drivers ar missing too. I tried using my  laptop to download for him bt compaq official site seems useless. Pls enlighten me abt how to get this problem fixed.  I wud av gone thru d previous posts bt it seems so cumbersome 4 me to read.   Wud b gr8ful if u recommend a solution. Tanx
Dear Sir/Madam,

RE:Window's drivers

Thank you for the above and would all like to know make and model of your computer.
for example Compaq Presario CQ60-100 CTO Notebook PC Windows Vista Ultimate.
This can be found underneath the laptop ontop of sticker/label. if faded click start,
computer then system properties. The full model number is important in identifying
the correct machine.Was CD/DVD installation used to reinstall vista or without ?

Find/click this link http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=321957&prodSeriesId=3768152

Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 9:50am On Dec 23, 2010
Dyoungstar:
HELLO, PLEASE I HAVE THIS HP COMPAQ MINI 311C-1010SA, IT CAME WITH WINDOWS XP SERVICE PACK2, BUT VIRUS AFFECTED MY PC AND I FORMATED IT WITH WIN98 AND TRIED LOADING WINXP PACK2, BUT IT REFUSED LOADING IT WAS TELLING ME ERROR OR FILE MISSING AND I CHANGED SO MANY OS CD'S BUT THE PROBLEM PERSISTED. WHAT DO I DO PLEASE SOMEBODY HELP ME OUT THIS TIGHT SITUATION, PLEASE.
Dear Sir/Madam,

Thank you for the above. We like you to reattempt the windows XP service pack 2 installation.
However please follow instructions as we advice. Restart laptop keep pressing f10 or f2 for Bios
use arrow key to navigate until you see exactly according to the picture below and disable sata mode
then reattempt the xp installation.

Good luck

Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 9:45am On Dec 23, 2010
tunddy:
pls can someone help me with this problem;when i shutdown my laptop(hp compaq n6220) while connected to the power supply it restart unexpectedly.
Dear Sir/Madam,

Thank you for the above. what make and model is your computer ? ie HP 530 Windows Vista.
What happened without charger, does it restart, any error message ?

When does the problem start ? I take you're using the right charger.

Has it ever happened before.Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 6:28am On Dec 23, 2010
tunnex190:
Help me gurus. I just discovered that my laptop cant produce sound or audio anytime i am playing music, video. I have checked my settings and everything is intact and correct. If there is anything i can do to regain its audio back pls tell me because i have all necessary drivers for audio, sound and video.
Dear Sir/Madam,

Thank you for the above and would all like to know make and model of your computer.
As a good practice and here at nairaland technical support we verify basics regardless
of user knowledge of computer. ie a doctor check to verify what the patient has said and
commence treatment same as a computer. Now down to the nitty gritty.

Here is the prescriptions

Test sound with headphone, does it work ? Yes/no

Click start, run and type in dxdiag and press enter

At the top click sound and to your right click Test Directsound

Any sound when you click Directsound. note all the result and feed back.

To make technicians job lots easier always better to follow instructions.

Once again click start run and type in devmgmt.msc click + next to sound
video controller. any yellow sings such as ! ?. Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 10:39am On Dec 22, 2010
The user has requested to paste previous post to recovering his HP laptop.

Re: Post Your Computer Troubles Here.
« #3132 on: Today at 03:52:33 AM »
Modify message
Quote from: olacoa on Yesterday at 11:31:21 PM
I'm using Hp 550 wish has window vista. Non of the software on my system is working, even my DvD player and Windows media player. The only thing i do on it is puting it on and looking @ it. 4 me 2 shut it down is another wahala. It will not shutdown untill i remove d battery. Even self some of the icons like battery strenght, network conectivity and level of speaker that do show @ d right base of d system has disappear. PLEASE HELP ME OUT
Dear Sir/Madam,

At your request please find the followings on taking your computer back to square one.

Restart laptop and keep pressing F11 windows is loading files, welcome to
recovery manager and follow on screen instructions. Charger got to be connected.

All data will be lost

Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 8:29am On Dec 22, 2010
olacoa:
@sameolg616 tanx 4 d info. I have both d Hp OS and recovery DVD. They both came with d system but i don't know how 2 use dem. I will appreciate it if u can teach me. Thanx
Dear Sir/Madam,

Just like sameolg616has mentioned is very simple. you need to format.

Any update on the diagnostics I prescribed ? Please read all post carefully and
reply/respond in good time as it takes me and my colleagues time to type.

The recovery steps have posted take your time to digest the information. no rush !

If you have a use of msn or yahoo messenger and in front of your computer and
can chat from another computer we can relay the procedures. If that's the case
I would be please to make you an appointment to meet online.entirely up to you

Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 3:52am On Dec 22, 2010
olacoa:
I'm using Hp 550 wish has window vista. Non of the software on my system is working, even my DvD player and Windows media player. The only thing i do on it is puting it on and looking @ it. 4 me 2 shut it down is another wahala. It will not shutdown untill i remove d battery. Even self some of the icons like battery strenght, network conectivity and level of speaker that do show @ d right base of d system has disappear. PLEASE HELP ME OUT
Dear Sir/Madam,

At your request please find the followings on taking your computer back to square one.

Restart laptop and keep pressing F11 windows is loading files, welcome to
recovery manager and follow on screen instructions. Charger got to be connected.

All data will be lost


Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 8:46pm On Dec 21, 2010
Qshare
Posts: 3

Offline

Re: Post Your Computer Troubles Here.
« #3080 on: December 18, 2010, 04:37 AM »
The problem is I cant even get to the bios no matter whether I press F2 or Delete keys. *ughh*

here's what I get after oning the system:

1st screen:

Toshiba Logo, then five logos under, this stays for 1 second then,

2nd black screen:

Intel (R) Boot Agent GE V1.2.31
copyright (c) 1997-2005, Intel corporation.

Initialising and establishing link, (this stays for about 15 seconds, then, )

3rd screen:

Intel (R) Boot Agent GE V1.2.31
copyright (c) 1997-2005, Intel corporation.

PXE E61: blah blah blah
PXE M0F: blah blah blah
( stays for abut 1 second)

4th screen:

safe mode black screen

I keep getting the above cycle even if I press f2 or delete key.

*ugsh, *
Dear Sir/Madam,

Thanks for your recent enquiry and would urge you to follw ZIM DRILL prescriptions
in narrowing down the cause. The term PXE Exiting boot agent means the computer trying
to boot from a network card. boot means reading or looking for a device to load your
operating system ie xp, vista or windows 7. The diagnostics ZIMDRILL prescribe is the solution.

Seems you're doing something wrong. for simplicity. post exactly what's on the screen without adding to it.

Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 7:45pm On Dec 21, 2010
Dear colleague (sameolg616),

My name is Deji Sunday a technical adviser like yourself and would not like you to
see me as proud or rude. could have email you but no contact details on your profile.

Please [/b]I am [b]not proud or rude. I will say it again and believe we can
express our feelings without fear/intimidation. Please don't misunderstand me.

It would be good to finish your post with full words/sentences just as you start.
I struggle to read what's on the screen. could be my vision don't know as i wear glasses
thought you would really help me by completing your post with full words

please nothing to do with you whatsoever.

Have had to skip your post many times as i get confuse when you mix full words with
shorthand letters for example please find in bold. I am not being rude please and would not
like an attack on me.
s4d guy wit keyboard issues.Its was hilarious readin abt d turn comp upside down, He shd [/b]av simply directed [b]u2a drycleaner.Keyboard drvs r already preinstalled in your windows so wen ders a prob-its hardware.Simply meet a technician[b]2open&dust4u[/b] if its not physically broken else buy a new one.Only4mouse probs dat u can drvs(4hp-its hp quick launch buttons)pls understand,hardware probs aint so [b]easy2describe [/b]on forums
Thank you sameolg61
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 7:29pm On Dec 21, 2010
ZIM DRILL:
if its burnt it means the transfomer need rewiring (fixing) or just get another power package

so choose between the two
Kingsleyinfo:
don't try to
you should not be messing around with power packs except you know what you are doing,
take it to a certified tech. thanks
your operating system is probably corrupted by a virus or something of the sort
you will need to restore the entire operating system
just back up all important files and start windows from recovery partition thanks,
Dear Known,

Thanks you for your recent enquiry and would adhere to my colleague Kingsleyinfo
and ZIMDRILL advice. That the best advice in the book as we always aim to encourage
best practices and not to open your power pack. ie an individual repairing his/her
car break without seeking mechanic advice. is the same as a computer. Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 7:11pm On Dec 21, 2010
good morning nairalanders, i just sign up for this forum with the help of my friends who told me that my problem could be solved. this is my problem
my laptop has been developing some strange problems which includes
1. when i shut it down, will will continue to display LOOGED OUT but will never shut down until i remove the battery.
2. there is no working application on it again except miscrosoft word and power point. even when i launch my internet explorer, it will not respond, this happens to to all other software on the system. pls how can i go about the solution because i really need it now for some projects which will commence in the first week of next year. I'm using window Vista. thanks for your prompt response. thanks
Dear Sir/Madam,

what make and model is your computer ? knowing this would enable us to
determine recovery process. Have you made a recovery disk? Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 7:03pm On Dec 21, 2010
olacoa:
thanks bro but i don't know how to go about. i will be glad if u can send me the steps thanks
Dear Sir/Madam,

Here at nairaland technical support we answer many enquiries and would all be please to
quote which post you referring to. I'm guessing is the AVG removal tool, if it is click on the link
and follow on screen instructions. Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 6:55pm On Dec 21, 2010
sameolg616:
As4d uninstallin avg,u partially uninstalled it.google avg removal tool or try d simple way,re-install d same avg then go to control panel,add/remove then find avg and uninstall.Qed
Dear Sir/Madam,

I would recommend AVG removal tool just like my colleague sameolg616 has mentioned.

http://techdows.com/2009/04/download-avg-removal-tool.html

Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 6:40pm On Dec 21, 2010
xsay:
@zim not system restore. i want to set my system to the factory setting (system Recovery),  i have the system Recovery CD but when i try to run it, a message that says '' Error 100a if this issue continues, please contact HP support.
Dear Sir/Madam,

Thanks for your recent enquiry and would like to prescribe the followings in narrowing down the cause.
Here are simple things to check for. Re-run the recovery using the CD/DVD you had.

As computer is the process of elimination we always start from basic and walk up.

Was the cd/dvd self made using recovery creation wizard or was it purchased from HP.
In other words was the cd/dvd created by the software on your computer ?

Check to make sure no dirt/scratch on the CD/DVD.  no device attached during the recovery ie usb stick
Here is the moment. What make and model
is your computer ? most HP have in built recovery tool hence no need for CD/DVD. to check this
restart laptop and keep pressing F11 until you see windows is loading files> recovery manager.
if no windows is loading files then no inbuilt recovery partition built in. HD recovery partition was
integrated into the system as a contingency like the problem you currently face with.

Furthermore, Restart laptop keep pressing F10 for bios setup utility until you
see a blue screen. use your arrow key to navigate to diagnostics and hard drive test
after that do a memory test. This test carry out a details analysis of your hard drive and memory

Good luck

Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 8:21am On Dec 14, 2010
ZIM DRILL:
what OS you have and whats the size of RAM you have
wink
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 10:26am On Dec 12, 2010
falansa:
Thanks a lot, I really appreciate your concern. After running the hard drive test it gives me Hard Drive test passed save changes? of course, I click on save changes. So whats next sir.
Dear Sir/Madam,

Restart laptop keep pressing f8 select safe mode. screen will be bigger
click start once in safe mode, all programmes, accessories, system tools
and system restore select a date before the problem began and follow
on screen instructions. if no joy restart F11 welcome to recovery manager
once there click advance then backup using a usb stick or connect external
cd/dvd drive to insert a cd to start backing your data after restarting
laptop f11 then next then system recovery. if you're not able to backup your data
visit a computer technician.last resort is to reinstall windows to square one using f11

Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 9:53am On Dec 12, 2010
ibbinfo:
Thanks Deji2009 for your response i have succeeded in recovering the drivers online but i still need help on the ACTIVATION OF WINDOWS 7 in particular please i need your help.
Dear Sir/Madam,

Thank you for the above and would like to advice nairaland do not give/help with activation keys
or bypass microsoft security features.This against our professional ethics and against nairaland
technical support rules. is like a doctor injecting illegal drops and as such visit a computer professional
for advice and buy your own.Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 8:26pm On Dec 10, 2010
xtianh:
please i just formatted my mini dell n series notebook, and i am finding it deficult to get its sound driver
if anyone can help me with i appreciate,
Dear Sir/Madam,
Please refer to http://support.dell.com/support/downloads/index.aspx?s=dhs&cs=19 for dell drivers.

Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 8:24pm On Dec 10, 2010
saintalone:
please i think i need very strong help.
My Dell vostro 1015 gets unnecesarily hot. this has been happening since the very first day i got it (over a year).
But i think it is getting worse 'cos for the very first time yesterday it tripped of without shutting down and alerted overheating as the cause.

I had to check through my drivers and found out that my acpi fan driver is not even installed

i dont know if that could be the cause but i would really like you guys to help me out on this/, thanks
Dear Sir/Madam,

Thank you for the above enquiry and would all like to know your operating system type.
For example Windows XP. Click start run and type in devmgmt.msc press enter
any yellow sings when click on + system devices. if none or there's is feedback for futher
diagnostics. last resort is for it to be examine by an engineer. Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 8:17pm On Dec 10, 2010
SMSguru:
I'm using Toshiba Satellite L25-S1194. The sound driver is no more there after I formatted the system due to registry problem.

Please where can I download the sound driver. I have tried the Toshiba website but I couldn't get the download link.

Cheers.
Dear Sir/Madam,

Thank you for the above enquiry. Would all appreciate to state what the problem is rather than
assuming the problem. in other words[b] no sound[/b] instead of driver. This helps us to avoid
misdiagnosing and get reply from my fellow colleagues. Here's your diagnostics in narrowing
down the cause. what's their any evidence this a driver issue ? e.g. device manager error message.
Any red cross on top of your speaker no device driver installed. Toshiba have built in drivers in
start, my computer C Drive, Toshiba folder, drivers and sound and follow on screen instructions.
what's your operating system type ? ie Windows XP. please find a link to toshiba drivers

http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp?nav=Download

Good luck
Computers › Re: Post Your Computer (PC) Troubles Here. by deji2009(m): 2:21pm On Dec 10, 2010
ibbinfo:
hello deji2009 and denzel2009 pls can someone help me i happens to run windows 7 OS on my lapy recently but it wasn't activate yet and i lost some of my drivers like bluetooth peripheral device driver,fingerprint driver. pls how do i go about this am running short of time my laptop is hp Compaq 6510b. thanks
Dear Sir/Madam,

Thank you for the above enquiry. Is it a driver or activation issue ? Plase specify.
Good luck

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