₦airaland Forum

excanny:
thanks for the response. The make is DELL. I cant get the model. The OS is windows XP. The screen is ok, only it tends to boot, and will continue repeating the process without starting.

Dear excanny ,

Restart keep pressing F8 higlight safe mode. can you get in safe mode ? Yes/No
Restart again go for safe mode with command prompt Yes/NO
If can get in safe mode reply back for further diagnostics.

When turned on I take it you see DELL logo with a blue progress bar.Yes/no
Press F2 or delete when turned on you"ll see a Bios blue screen press caps
lock button. does it lit up ? exit the bios screen press F12 for diagnostics, yours
may be F ? not sure keep on your eyes on the screen try F12 and highlight diagnostics
then follow on screen instructions. This usually means is not able to find a bootable device
such as hard drive. do the test as instructed and feed back. Good luck

excanny:
Pls my system refuse to boot, what do i do?

Dear Sir/Madam,

Thank you for the above enquiry and would all like to know make & model of computer
and operating system type. for example HP 530 Windows Vista Laptop/Desktop.
What happened on the screen ie blank no display. for example a doctor needs to know
where the pains is in other to prescribe same as a computer. providing the above information
would help us narrowing down the cause to either a software or hardware problem.

Meanwhile you been added to my yahoo messenger if you want LIVE troubleshooting after
which I will provide my colleagues with an update. Good luck

Good luck

tunnex190:
I think i installed expired version of windows 7 Ultimate and it keeps showing 'this pre-release version of windows has expired' To keep using windows, back up your files, and then install any released edition of windows 7 What should i do to solve this problem then?

Dear Sir/Madam,

I regret you're not able to use your computer and my advice is to purchase a licence key
by clicking on the options presented on the genuine error message. alternatively buy an
installation cd/dvd from a shop. I would advice not to buy from just anybody go to a shop
and make sure you're getting original product wrapped up and text clearly written and you
have a receipt then you have peace of mind of having a parmanent windows.

A pop up message should notify how may days left to activation. in this case is possible
to extend the days you have left until you're parmanently logged out and have to reinstall
windows. to extend the days left  while you sort it out to buy your copy. microsoft advice

click start, run type in cmd and type in slmgr-rearm press enter  and a message should appear
successfull restart then test this would extend the days while making your mind on getting a copy

Good luck

falansa:
thanks for the reply, but there is nothing attach to the usb port. Also the blue screen is not the same with the one u upload. The model and make is HPCOMPAQ 615

Dear  Falansa,

connect charger and turn laptop on keep pressing f10 until you come to a blue setup screen
scroll down to diagnostics and go for hard drive test
after run a memory test and feed back. Good luck

folaski:
i find it difficult to watch video from u-tube on my lap top. the pictuer will run for about 3 seconds and stop for another 2-3 minutes and show again for another 3 seconds and stop again. pls wat should i do.

Dear Sir/Madam,

Thank you for the above enquiry. This a known issue and would like to know your
operating system type ie HP 530 Vista. What's your internet connection type
Wireless, cable or 3G dongle.Browser type Internet explorer, Firefox or google
chroome. meanwhile http://kb2.adobe.com/cps/141/tn_14157.html

Click the uninstaller and the current  flash player would uinstall. after that do
not download flash player. visit youtube and you"ll be prompted to download
flash player. Good luck

tunnex190:
Thanks NLers, I was able to format the laptop at last, but i just had a little problem with the windows activation. I was on windows 7 prof then when i couldn't get the installation CD of my own i had to installed windows 7 ultimate which followed another laptop come. Later i realised that the windows is not activated cos' license key is not on this installation CD or package i used (borrowed it) and the owner was unable to provide the key as it was a followed-come. I tried to look up for keys to use but they didn't work. Now it keeps telling me windows is not genuine. What should i do cos the evaluation period is expired already? Your help is greatly needed

Dear Tunnex190,

RE: Windows not Genuine

Thank you for the above and would like to advice nairaland do not give keys or bypass microsoft security features.
This against our professional ethics and against nairaland technical support rules. is like a doctor injecting
illegal drops and as such visit a computer professional for advice.Good luck

author=saintalone link=topic=301179.msg7293858#msg7293858 date=1291801597]
The 1st question you should ask yourself is : when was the 1st time i came across this error?
You should then be able to carry out a system restore op.

Another option is getting another installation cd,  yes!
this option is even more common in troubleshoting/installation problems i have encountered. most cd's get corrupt even though u just used it a couple of hours ago.

lastly, sometime last week, i encoutered this same problem yu are experiencing now. all i had to do was to boot in safe mode, if it comes on, u know that a recently installed driver or software is the cause of your predicament. thus i uninstalled a recently installed applications and drivers from my system and performed a thourough scan using avast 5.0.507,  this caused the problem to cease!

Friend, please try troubleshooting rather than reinstalling,

Dear tunnex190,

Thank you for the above enquiry and would like to refer to saintalone advice.
Here at nairaland we work as a group/team rather than individual.
OK, swap test installation cd/dvd with a different and see if any difference.

Internal- referring to something inside that a big clue- I would[b] try safe mode[/b] as saintalone
as advised. long term fix and best practice is to reinstall. when reattempting installation check
to make sure no device attached such as usb stick or any other device.

May we know make and model of computer and operating system type. This would enable us to
determine hard drive connection type. ie IDE [/b]is old technology while [b]SATA/solid state is new

Here's your diagnostics in narrowing down the cause. restart installation if windows XP press F5 or F6 and choose
standard PC and follow on screen instructions. That's if is XP.  The computer is unable to configure a device attached to your
computer as a result of either a driver or defective components. Good luck

December 06, 2010, 12:51 PM »
wisemen045

My laptop (Toshiba satellite L305, with Microsoft Vista home premium OS) shuts down itself while I am working and tells me to restart in any of the safemode option. My initial thought was that I was under a virus attack and I had scanned with MCAFEE Enterprise using the latest DAT provided by my company but the problem persisted. I have removed the software I installed (some games) recently and used system restore to no avail. I fear a system crash. Could my OS be corrupt? Can I use the 'Repair windows option' without losing my file?

Please, help me.

I would appreciate if a detail response could also be sent to my email: wisemen045@yahoo.com

Thank you so much. I find this thread very useful and insightful.

first when you usedm system restore how did it refuse to restore

ZIMDRILL
if your pc has no virus then it likely means that your air vents and the copper vents in the laptop are blocked or dust has covered the copper has the hence the pc cant cool down it temperature so it shuts its self down to cool off
Report to moderator Logged

Dear Wisemen045,

Thank you for your recent enquiry and would like to refer to ZIMDRILL advice.
Laptop shutdown when use on lap, table or flat surfaces ? Yes/No

To warrant if this a hardware problem a diagnostics needs to be carried out.
Connect charger to laptop, turn on and keep pressing F2 Bios. a blue screen
would appear Bios Setup utility. leave the computer on that screen for 1hour.
If laptop do not shutdown on the Bios setup utility is a software problem and
need a technician attention in backing up your data and restore computer to
default settings. if shutdown on that screen is a hardware problem and need
a technician attention in finding the root cause. Never open your computer unless
you are qualified and aware of safety precautions. Good luck

Please help me out, my laptop as started misbehaving.
1)the dvd rom is not opening again and whenever i force it open through d small hole, it does not see d disk or load it.
2) sometimes it just stop working by giving me a message like this "your computer has been shut down because a problem has been detected, ,  Try checking the BIOS memory,  Or remove any new install software, " it has continue for sometimes now and i'm worry coz the laptop is not up to one year
3) sometimes it just bring out a still screen  and hang. It only start working when i restart it. Please i need your help

Dear Sir/madam,

Thank you for your recent enquiry. what's the computer make & model number and operating
system type. for example HP 530 Windows Vista. Is the blue screen similar to below.

This indicate a hardware/software problem. ie 0xc006748448. what's yours ?

Here at nairaland technical support we aim for best practices and would not advise a user to
operate/disassemble a computer without prior knowledge. ie a mother of a child operating her baby instead of seeking
medical advice. is the same as a computer. there's a problem and need a technician attention.

Answer the above question about make and model for more advice from my fellow technicians

Meanwhile, check to make sure nothing attached to usb ports, serial/parallel port and test.

Good luck

Richardboma:
hello guys i cannot use a an external CD DRIVE to formar my desktop wat should i do cuz hav even changed d boot order to USB DRIVE but still is nt workin plz need sum help, TANX

Dear Richard,

Thank you for the above. installing from a setup disk need a dvd or a cd drive.
Is the setup disk cd or dvd ? the answer determine the type drive to use.
ie dvd rom, dvd rw or cd rw.please check. is the drive connected using a usb
or other method. check in bios usb is enabled then test. does the setup disk works.
where does the disk came from ? ie from the shop/friend. were you prompted
to press any key to boot from cd. Is XP or Vista and make of the pc

cuz hav even changed d boot order to USB DRIVE

that confuses me.  you mean changed to cd/dvd drive not usb as
the first boot  order. Good luck

[quote author=tayo_ast link=topic=301179.msg7266912#msg7266912 date=1291402126]Deji, my tin is yet 2 work properly o.

System restore's not comin up[/quote]Thanks for the above. restart PC keep pressing f8
highlight safe mode dont be alarm with technical writing
try system restore in safemode what happens when you click
on system restore. ie errors ? if still no joy is recommend that a disk
consistency check is run as a result restart f8 go for safemode
command prompt and type in chkdsk press enter and restart into
start windows normally. icons will be big in safemode. Good luck

ZIM DRILL:
Try another mouse it should work

those are signs of dying mouse

Dear Brian,

Thank you for your recent enquiry and would all appreciate to try Technician ZIM DRILL advice.

your computer model has, what is called lazy wrists. When you're typing, your wrist are accidentally
bumping the touchpad. This can cause different things to happen. Double click on the touchpad near the clock.
Click on touchpad settings. set it to the middle except the sensitivity one turned off zoom if you like
You can also check the box that says, disable touchpad when a external USB mouse is detected.

If still no joy visit http://support.dell.com/support/downloads/index.aspx?s=dhs&cs=19
click your laptop model and under input find appropriate driver. Good luck

wescoye:
pls i want smbdy to help unlock ZTE AC2766. PLZZZZZZZZZZZZZZ

Dear Wescoye,

Thanks for your recent enquiry here at nairaland computer support we do not [/b]bypass
software/hardware application using means that [b]contradict our professional ethics.
ie a medical doctor injecting illegal  drops same as a computer. we abide by rules [/b]laid out
by the [b]moderators https://www.nairaland.com/nigeria/topic-458610.0.htmland also abide by
own industry standard such as microsoft to mention a few.
If you want to enjoy internet service like others please contact your internet service provider
by googling. Good luck

[quote author=tayo_ast link=topic=301179.msg7247930#msg7247930 date=1291151509]Deji, its not dt o.
Nothing works wen it fails to load d icons
I av 2 restart ova n ova before it comes up[/quote]Read my last message carefully. seems you rush over it.

Have you run system restore ? read previous <<<

Make and model of computer. ie HP 530 Windows Vista

could have mention you have to restart i wouldn't
have prescribe the last advice. Always be specific

Good luck

samonyudo:
pls i have restored my system which uses a vista OS so many times due to 1 problem or the other, now d system has refused to accept the same key, is it cos i have done windows 7 upgrade on so many occasions or is it because d key has a limited number of use, if so what do i do to register it so it does not completely go off,

NB. its a customized system that came in with the original vista 64 bit os disc and a windows 7 upgrade,

Thank you for the above and would like to advice we don't give keys or bypassing microsoft security features.
This against our professional ethics and against nairaland technical support rules. is like a doctor injecting
illegal drops and as such visit a computer professional for advice.Good luck

Re: Post Your Computer Troubles Here.
« #2924 on: Yesterday at 06:27:50 PM »
hi skydancer, i use hp pavillion dv6000 which was running on window vista until last thursday dt i installd win7. D systm harddsk is 250g and i tried 2 partition it bt afta d installatn, i could only c 150g out of d 250g bt i xpected d rmainin 100g 2 shw as d recovery ,  I cant c any trace of d remainin 100g.pls help me out coz i dnt want 2 reformat

Dear Sir/Madam,

Thank you for the above and would like to confirm was an engineer consulted prior to installing windows 7 ?
Is the same as a building project ie architect et cetera same as a computer. you tried partitioning
This is where it all went wrong. I regret to let you know your recovery partition has been wiped off and
was mis-partition. visit a technician further support. Good luck

ZIM DRILL:
the best is to just get a P4 system

Very economical

saintalone:
please nairalanders,
a virus is on my trail oh!
I use an avast 5 antivirus,,,
This virus has eaten up some component files in that stops my antivirus form starting up!
my google chromes crashes at will and easily!
whenever i type in an address in google chrome and i hit the enter key my browser crashes and restarts.
my yahoo messenger has failed to load
system restore has failed to sucesfully complete!

pls people, i need help before this gets out of hand

ZIM DRILL:
delete avast and install another anti virus can scan your pc

explain what happened when you tried system restore

Dear saintalon,

I referred to Technician ZIM Drill advice and would also advice to click start run and type
mrt press enter and click full scan. Good luck

[quote author=tayo_ast link=topic=301179.msg7247349#msg7247349 date=1291144098]Pls help, my PC fails to load desktop icons on start-up.[/quote]Dear Tayo,

Thank you for the above and would all like to confirm make & model of your computer. ie Windows Vista 530
Here's your diagnostics in narrowing down the cause. right click an empty area on your desktop
arrange icons, show desktop icons is tick. if no joy try dragging an icon to the desktop. any changes ?

Any software installed recently ? if no joy click start, all programmes, accessories, system tools, system restore

click a date before problem began and click next. if the date you wanted does not appear click on choose
system restore point older than 5days and follow on-screen instructions. Good luck

Dear Gmy2k,

We are please to offer you remote support only to check what your enquiry is regarding.
After I"ll be able to relate my findings to my fellow technician. Here at nairaland technical
support we are always happy to assist and would appreciate good explanations
when explaining a problem. in taking over your computer download this award winning
http://www.teamviewer.com/index.aspx

reply back after you download this remote programme. dejisunday@hotmail.com

or dejisunday@ymail.com thats my msn and yahoo messenger so we can chat
whilst checking your computer for exact description of what your problem is.

A driver cannot be provided by me but will advice how to get one either by paying or
from the Manufacturer. Good luck and i look forward to our remote session.

ZIM DRILL:
explain how the bluetooth is failing to function

tell us the step to do when try use it or send/ recieve using the bluetooth

and also is the bluetooth a buit in or usb one

Dear gmy2k,

Please provide the above information. start, run and type in devmgmt.msc scroll down to system
click + to expand. any ? or ! sign or anywhere on the list. right click on the yellow sign properties
what's the code. ie code 10 with it's description. I also referred to ZimDrill please find picture

Tolulop001:
okay. thank you for your candid advice.
one more thing please,
as we speak i can still use the computer,
is there any risk of it crashing or whatever?if i dont rectify it soonest?

Dear Tolulope,

RE: Windows not Genuine

I referred to the advice I[b], ZIM DRIL & sameolg616[/b] gave you installing
genuine windows.Leaving it in non-genuine state could pose security risk.
for example carrying out online transactions or visiting non secure site.
Installing genuine windows+Update would deter and ensure no unwanted
visitors. Here at nairaland we always aim to encourage best practices and may
not always be possible to do so. You can choose what you like as to whether you
use crack or not. Good luck

Tolulop001:
pls i have a problem,
my lappy came with Vista but i had a bluescreen problem and formatted it

i decided to upgrade to Windows 7, someone helped me do it

3 months down the line im getting

"Build 7600
this windows in not genuine"
what do i do? does it have any implications? e.g lappy crashing and all that.

thanks

Tolulop001:
LOL i figured

but does it have any dire consequences, like i heard it can crash a laptop
its still working right now,
plus how can i get a key for a genuine one?
thank you 

RE:this windows in not genuine

i decided to upgrade to Windows 7, someone helped me do it
like i heard it can crash a laptop

Dear Tolulope,

Thank you for the above enquiry and would like to use an example of a building project.
want to build a house so obvious you would consult an engineer/builder for guidance/advice.

Same as a computer you " i decided to upgrade to Windows 7, someone helped me do it
like i heard it can crash a laptop " Prior to doing that you should have consulted a computer technician to give you
advice prons and cons of installing windows 7 on your machine. Some help you installed it[b] free[/b] Anything free
does not last longer.Here at nairaland we don'y give product key or bypass security features. take it to a computer
technician to install a genuine copy or buy a the cd/dvd from the shop. Good luck

gmy2k:
Greetings to d Computer expert n all in d house. PLEASE kindly proffer solutions 2 my 6 months old baby. Her name is MSI -Micro Star International. Model: MS-6837D. Windows Xp. She's currently experiencing a few of the under-listed symptoms

---

1. Mozilla Crash report. We're sorry. Firefox had a problem n crashed. We'll try 2 restore your tabs n windows when it restarts,  .

---

2. Try opening some folders it'll first hesitate by saying " Insufficient system resources exist to complete d requested service" but later opens directly or thru explore.

---

3. Most of her files r carrying this prefix: ~$ e.g ~$iraLand.

---

4. Fsquirt.exe encountered a problem , .

---

5. Her browsers r no longer connecting her to internet.

---

PC Suite is misbehaving: "The connection between the Pc and the phone failed, error code 0x80200006. Switch off your phone, switch it on n try again".

---

6.
Windows Media player is not giving sound i.e ceased most times till u restart b4 its sound returns.

---

7. Microsoft is not spared, its encountered its own problem.

---

8. And the big one is my Windows had been closed down to prevent it from damage.

---

The genesis of this problem is rooted when i downloaded "Speed up my PC" software. It said 91 files r slowing down your PC, Click to delete, of which i deleted.

---

Shortly after i.e 32hrs, my system shut down completely leaving a blue screen message informing me of my recent installation, dat i should pass thru SAFE MODE n uninstall it if i experience d blue screen message again OR press F8 n disable BIO-MEMORY and,  which i couldn't comprehend. Of course i switched-on my system n uninstalled d software without passing thru ANY of d afore mentioned.
I thot it was over not until after a week now.

---

---

I presented my baby to an engineer. But so sad i cant afford d bills for now.

---

   PLEASE KINDLY HELP. I'm a novice in computer maintainance, but with a heart-felt n proper guidance i can have my baby fixed as i would b instructed. THANKS N GOD BLESS.

---

My Email: gentlemikey2k@gmail.com

---

Dear Sir/Madam,

Thank you for the above enquiry and advice to click on your antivirus software then try
scanning for viruses. Reply back with the result. Good luck

ZIM DRILL:
doesnt it switch off without a warning and also have you listened to the fan it always running very fast ?


most likely it need cleaning the copper air ducts covered with dust it doesnt cool as it supposed to hence it switches it self off

Dear Amari John,

Continuation From Zim Drill
Please check his reply

Thank you for the enquiry you logged yesterday in connection to your HP 530 intermittent problems. I would like to thank you
for the 1st diagnostics you carried out battery swap tested no joy. Here's your diagnostics in narrowing down the cause.
Turn laptop on and keep pressing F10 for Bios setup utility. is a blue screen navigate to diagnostics using laptop arrow key [/b]and run
hard drive self test (Long test preferred)  either fail or pass to rule out hard drive problem. [b]What's your operating  system type ? If windows Xp
could be sata is enabled and need disabling. if vista then fine further diagnostics is needed to be carried out. hard drive test can take 20-30 minutes
be patient for the result. during the test the laptop may or not turn off on the blue screen whilst the test is in progress. Good luck[quote][/quote]

ZIM DRILL:
check this

http://en.community.dell.com/support-forums/laptop/f/3518/t/19352148.aspx

for the battery always buy from the manufacturer

Galaxys:
My Dell laptop (Studio 1535)has a sim slot, so how can i activate it in order to access the internet with it. And my battery is bad where can i get a new one?

Dear Galaxys,

I referenced to ZIM DRILL reply and to the battery how do you know the battery is bad ?
To make sure it is restart laptop and keep pressing f2 or delete key for Bios utility
a blue screen would appear. navigate to power management and a battery icons or
battery status would appear as to whether the battery is bad or not. Good luck

ditimiya:
am seeing this problem on my computer always and my computer can not come up, please can you tell me what to do.
                              THIS IS THE PROBLEM ON MY COMPUTER
Logo nui.exe----Application Error
The instruction at "0X00580664" referenced at "0X00580664". The memory couldnot ne "written".
please this what is telling me and i have formated it before and is still telling me this again. my email john_ditimiya@yahoo.com waiting for your reply.

Dear ditimiya,

Thanks for the above enquiry and would all like to know make and model of your computer
ie HP 530 Windows Vista. What application do you have installed before getting this message ?

After formatting was the application loaded back on ? Does this message comes up when
the application is opened ? Ok, Here's a diagnostics in narrowing down the cause.

Please note our engrs are always happy to help. please take their advice seriously.

Click start, run and type in msconfig press enter and look for start up untick
all boxes. e.g. unknown however c:\windows/system 32 do not tick or anything microsoft@
just application you have installed. e.g. msn messenger, Google chroome and the
application you mentioned above. restart to your computer and tick do not show this message again.

Good luck

emynem05:
@deji i hav uninataled d catalyst.itz hp dv5 formerly vista but 4mated it with windos 7. So wat nxt is it possible to get a windws 7 multidriver?

Dear emynem05,

I referred to the above. Before installing Windows 7 on-top of Vista should have consulted a computer engrs.
Is like constructing a bridge without consulting structural engrs same as this problem you're having.

to simplified this click and run compatibility check whether you're computer is eligible for windows 7.
This is the practical way of doing it. Please bear in mind i do not intend to offend you just doing
what i specialized in. http://www.microsoft.com/downloads/en/details.aspx?FamilyID=1b544e90-7659-4bd9-9e51-2497c146af15
This would advice all the drivers that are or not compatable. to download a driver for a compatible machine.

visit http://welcome.hp.com/country/us/en/support_task.html?pageDisplay=drivers

Good luck

1forall:
Hello,
A friend gave me his laptop computer, a good one, it used to be his from his former employer. I thought I'd just by-pass the login password with the usual tricks but it appears the firm had a robust system.

There's a Novell client software which handles login into Win XP. Trying to login to the computer itself and not the network wont work as its passworded. The administrator username is also passworded.

I've attempted to boot from CD but can't access setup config as there's an Intel password there as well.

Does anyone have any tips on making this computer useful ?
Thanks.

Dear Sir/Madam,

Thanks for your recent enquiry.here at nairaland computer support we do not advice users on how to
bypass a machine security. however we can pinpoint you to the right place. Visit a computer engrs to
get it sorted. He or she is a professional of the industry and has a licence to trade so as not to come
back to bite you should a problem arises. a friend gave it to you but how genuine is it.Take to a computer professional
for peace of mind so any problems that arises you can always back yourself up. Good luck

careygold:
My system is very slow, what can i do??help

Dear careygold,

Thanks for the enquiry you logged today and would all like to know more. How is the computer slow ?

ie turn on and take ages to get you in/Very slow on internet or when launching an application such
as norton/windows media player to mention a few. The engrs would like to know make and model of computer
ie HP 530 Windows Vista. when does the problem start ? Any recently installed software or changes to your hardware.

Good luck

Comrade2009:
Please somebody help me. My deskstop OS was corrupted and tried to format but when the window got the stage of "Set up inspecting the hardware configuration" the window will just hanged. I tried it with another hard disk still the samething. Pls help me out what can I do?

Dear Comrade2009,

Thank you for your recent enquiry and would all like to know make & model of computer. ie HP 530 Windows Vista.
Lets take a visit to a doctor for pains. very certain we explain where the pains is. e.g. leg/back. same as a computer

the term corrupted and tried to format it is slightly can confuse the engrs in the house. for example, my computer fails to
start with an error message (State what the error is) That's an example of a problem. how is the operating system corrupted ?

There're hundreds of corruptions and as a repair professional, I would ask to explain what happened ? explaining this would
get you replies from the engrs in the house. Good luck

Okponee:
Hullo all!!!

Can anyone help me on how I can get a sound device for my laptop Dell Latitude D600. Anytime I want to play video or audio in the system, it will prompt a message that no sound device is installed in the system.

ZIM DRILL:
drivers for dell

http://support.euro.dell.com/support/downloads/driverslist.aspx?c=uk&l=en&s=gen&ServiceTag=&SystemID=LAT_PNT_PM_D600&os=WW1&osl=en&catid=&impid=

Dear Okponee,

Thank you for your recent enquiry. we observed you were provided with a link to download a sound
driver to your computer and would like to check the progress so as to know if this has been sorted and
to help you further. Good luck