₦airaland Forum

Who cares...

Greyworld:
might create a boycott of Microsoft... If possible though, and a free fall of his fortune .

dont get it twisted only if there is a better alternative...Neccessary evil...

Its just to discourage inter state movement...

Hahahhahaha....baba which kind bad dream be this...if you know what I mean...

Okay

Good news...

Vaccination money is going to pay 1000ce back...When will you start selling the vaccines...

Good one...

Scam everywhere...Didn't they do a background check on him before paying him such huge amount...

English...keep deceiving yourself...

Sometimes I wish I just miss this country...The angel wey share me come no try at all...

Sanchez01:
This is going to be long and detailed but all for a purpose...

I normally have a way of buying data on my Airtel line; transfer the airtime equivalence from my bank account to my phone and dial the *141# to choose my package. Why I do this is because the new Airtel data pricing is not updated on the GTBank app.

On the 10th of April, I downloaded 'My Airtel' app to purchase data from it. Of course, that meant I no longer have to transfer the equivalence of the Airtime from my account but just pay with my ATM card and that's it. I mean, what could possibly go wrong, right? Big mistake!

Data Purchase and Airtel Customer Care Representative

So I bought the Airtel Mega bundle of N5,000, and immediately received receipts from both Flutterwave and Airtel, with Airtel sending an extra email that contained the status of my data purchase (pictures attached). All was good save there was no message notification after a new purchase is made. After waiting for about 30 minutes and nothing happened, I called Airtel's customer care number and explained the situation of things to the agent I spoke to. He claimed all he could see on his system based on the investigation he did on my account is that I bought an Airtime of N50! . However, he promised to investigate before COB and get in touch but he never did.

On the second day, I called again and luckily, the same agent attended to me and he apologized for not getting back as promised. He asked for several hours to fix things, which was okay by me. At past 11 AM the same day, he called true to his words and said the recovery team investigated my line and found out the transaction failed. How could the transaction fail when I Flutterwave and Airtel sent receipts testifying the transaction went through. Before dropping, the agent advised I talk to my bank that they will know where my money went. *Big sigh*.

Contacting GTBank...

I chatted with GTBank on WhatsApp and they ran a check and the representative I chatted with said she saw multiple transactions took place the same day and all were card transactions. However, she asked that I wait for a while for the transactions to be cleared as they were sitting in my book balance and that would enable them to know the status of the money. Before the conversation ended, she hinted that I will get a refund in three days time IF Airtel does not claim the money but otherwise if Airtel does. Immediately, I proceeded and bought the same data plan with MTN because I suspected the back and forth would take days.

Contacting Flutterwave

Day 3, I contacted Flutterwave support on Twitter and had a long chat. However, Flutterwave claimed the transaction was successful after checking the transaction ID I forwarded. FLWsupport then asked that I exercise some patience and that they would get in touch. Three days after, I messaged again and they said Airtel was yet to respond to them and that they'll contact me. I didn't bug them again until after a week. Turned out the support handle forgot to give me a feedback as promised.

Anyways, the handle confirmed Airtel received money, and even confirmed they'll make a refund but never did. I was asked to send a mail while they copy Airtel's customer service head or whoever. I sent the mail after some minutes and they indeed looped Airtel Customer Service Head in the mail.

Verdict

Today makes it 21 days since the 'failed' data purchase, roughly 7 days Airtel promised Flutterwave to refund for the failed transaction; 24 hours since Airtel was looped in the mail I sent to Flutterwave and my second data bundle subscription with MTN. Yet, Airtel has never responded nor did as they promised. I am not saying people shouldn't subscribe but my best guess right now is that Airtel is yet to perfect the functionalities of their app and it seems like a dead end. It is best to stay away from the app when it involves transactions.

sue them to court if you have the means or someone who can help. They take us for granted in this country...

25tolife:
You are not alone. Me na core gambler,i started playing bet9ja virtual since 2014(am not using it to brag) but i thank GOD, its getting better because maturity and responsibility has start to set in.

when you feel a sense of responsibility you will know when to stop if you are a core gambler...incase you dont know when to oust better you stop...

PDP

haywire07:
You bloggers are so fond of misleading people.

Biola is not a civilian. He is a naval officer!

So show us proof that he was arrested

I believe he was arrested though...he once had issue with one of his captain pertaining his involvement in comedy...

seunmohmoh:
See figures everywhere.

God when?

One day as far as the hustle doesn't stop...and one needs to keep up with trends...Thinking outside the box...

This guy is still cashing out...

How true is this...The 1st pics is totally different from 2nd pics...

Yes oo...thief 150k to do 500k giveaway no conscience at all...Greed...

Can't someone resign in peace?

Felixamos:
Is because of your type that an unintelligent person like buhari can become the president of Nigeria..

cloned kanu

0m0nnakoda:
Gabriel Gatundo from Gabon

kikikikikikikikikiki

Baba don vex...nice one...trust me they will still find fault

This is a cloned kanu...

Myralison:
No be Corona kill her oooooh

okay thanks

Good one...

RIP to her...

Are you not all from delta?

Ilamina:
They will just be sitting down with their agbada and be respecting everyone

What we need in Nigeria is fun

Fighting with everyone and activeness

lady you are wrong...