₦airaland Forum

Vianaija:
Hi JideSM, Good pm.

I did as you told me regarding my data issue but to no avail. After exhausting the daily subscription that I purchased, I could not be able to browse again whereas the monthly subscription remains as it was.

I guess you guys don't have any other solution for this issue since you said you can't activate it at your end.?

Cassie75:
Hi JideSM...how can one check chats on mtn care line...I just spoke with one Fola now...and boy ...he was rude...needed him to check my bundle balance because I use an iPad Air...he asked me all sorts of questions...and when I couldn't remember the year I got the line.he rudely told me he can't help....I mean just to check my data bundle....I then asked to speak to a supervisor...he declined. The only reason I am writing this cos I didn't get his last name....what on earth is he doing in customer care...I just spoke to him about 20 minutes ago.. cheers

Esji80:
Good Morning sir, I am on MTN BetterTalk.Despite having enough data,whenever I browse MTN zaps my credit(Main balance and bonus). MTN has been doing this to me for long. How do I stop it?

Vianaija:
I don't know how you wan take help again when they have already told me that my line is working fine at there end, when I keep calling them for almost 6 days, they now started responding with... "I will forward your issue to the technical department" since then the technical department haven't done anything about it... I just vex remove the Sim from my phone and got my self a new sim...

But since you said you wanna help, here is my line 0.8.1.6.6.8.3.7.6.4.7 you can check it, I have 927.5mb, I'm able to browse with normal 10 mb mtn do give but not able to browse with the mb i bought with my money.

directonpc:
How can I cancel auto renewal on Whatsapp weekly

xnigga:
MTN has been systematically defrauding me in the following ways:
1. #4 SMS deductions; my phone will be in a state of rest and suddenly I would receive an alert deducting my #4 for an alleged SMS that was sent (meanwhile my phone was in a state of rest o, as in I no dey press am, how come did I send the message abi phone dey press himself?) This has been happening regularly.
2. Fraudulent Hausa 2 callertunes that I have been battling with for three months now. I did not request for callertunes yet they are removing my #50 for three months now, I have texted NO to 4100 severally and would receive a reply that my subscription has been canceled but the following month, I will see debit alert, same with the *410*7#. Pls how do I deliver myself from this fraudulent deductions?

izic911:
I subscribed for the mtn 700mb for 500n on mtn pulse since Saturday but I've been unable to browse wit it . I borrowed mb and I was able to browse but d main 700mb Im not able to use it 09065848189

phemmy26:
HI...i am unable to make calls out as its saying i am not allowed to call this number. Please help. My number is 08134640645

hopebacy:
pls how can i retrieve my mtn share nd sell pin my number is 08131656404

logadims:
08038902093

Niniac62:
Sent Night to 131...surprisingly i sent it this morning and it went thru' but throughout yday and other days, it keeps telling me it's for pulse subscribers.

Kutenluvly:
Hello mtn, please I need to unsubscribe from a data subscription that has been deducting my 200 naira every day. I have tried to do that myself but it's not going through. My number is 08039322967. Thank you

forandy:
Thumbs up JideSM for the good work on here

Would like to know if there's a twitter bundle from mtn and how to subscribe to it.

If there's any that supports WhatsApp, Instagram and twitter, kindly bring it to my knowledge. Thanks

logadims:
it is with anger in my heart that I make this complain to you! in my village people are not allowed to make/receive calls, browse, text etc. this problem is as a result of "Lack of Mast" and has been affecting the villagers of in that community for over 10years. I've sent numerous messages to MTN via their twitter handle. all they tell me is that their support team is on it( since a year + now. Nothing has been done there. the Name of the community is Lorji in Aboh-Mbaise Local Government of Imo-state(it is comprised of up to 5 villages). this problem has caused great problem to them since there is no way to call for help
from Police, doctors etc.. when one is in trouble. please we need a Mast. why the isolation?

hopebacy:
pls how can i retrieve my mtn share nd sell pin my number is 08131656404

Niniac62:
Hi JideSM, have bn trying to activate night browsing but it keeps telling me that it's only for pulse subscribers of which I am one. Please can u look into it. 0813 516 2267..

kinglee007:
Please I need a solution to this challenge I'm facing with MTN. They keep putting me on an auto data subscription. I will load airtime and hope to use it to make calls but before I know it, I'll get an sms telling me that "a successful auto renewal has taken place". I have tried many times to send NO131 to 131 but it never goes through. Please help me out. My number 08062358903. Thanks

macdon4all:
av done a swap already but haven't noticed any change Sha

Msmither:
I'm angry, yes I'm so angry...
I'm on the mtn pulse tarrif andjejely enjoying my 500 naira 1gb sub.

I bought a Camon CX and I was stated I would get the 20% bonus...
Happy and I decide to migrate to mtn betatalk...
I migrated and sub for the #500 750mb and was given 100mb bonus...
Now I had 1250 naira bonus airtime to call.. That was my strategy to get more value from my money...

But you guys messed me up...
I am not a fool,I know my rights as a consumer, and I have a brain for thinking...

I subscribe so I can browse with the data and not my bonus... 1250 airtime is not beans naw...
And you guys were playing ludo with my hard earned money...

I do not have the *131*200# code working do I need an explanation on why my airtime was being deducted instead of my data...

As a consumer,I have the right of being duely informed of the product I'm buying,
The right to expect the product to perform as specified...
The right to seek remedy,restitution and redress...
This is an unscrupulous business activity...
Why exploiting consumers...
These are shits you guys cannot try in other countries that have laws protecting consumers from manufacturers...

You guys are deducting my airtime instead of my data and I did not even receive a notification for it...

The one way dey vess me pass na when I recharge.. You guys start sending me sessages on how I can win some no existing product...
When did a network operator become a lotto company.. Misplaced priorities I call that...

Well enough of the talking...
I need back my airtime...very simple...
Thank you.....
2348133898358

macdon4all:
hi pls is the 4G network still working cos have not bin able to use it,my location is port harcourt and even the free 4GB FOR 4G LTE that l was given still havent bin touched

Krak:
Pls how much does it cost to do a sim welcome back. I tried a road side agent here and they said it will cost 1, 500 Naira.

Is this true?

guente02:
@jideSm
Please I'll like to know how much does it cost to procure the MTN mobile electricity unit.

oloet:
@jidesm, I wanted to download urgently, so I subbed for 700mb weekly. I have been billed from my SME data instead of the weekly bundle,

Niniac62:
.

henrycantona:
I notice that mtn midnight plan is no more working have anyone experience it

geegee13:
Hello. Jide sm, my data balance comes up with two separate data balances and expiration dates. E.g: Yello, Your data balance; 0.0MB expires: 27/Jul/2017, Monthly: 453.88MB expires: 21/Jun/2017. I want to renew my monthly subscription ,so I would like to know how this would affect my current balance. Thanks.

kayusely70:
Kindly help check the problem with my line 08039137160 it's always saying busy whenever people dial to call me, thanks

pators:
MR MTN I TRIED TO UPGRADE MY SIM TO 4G.. AND MTN SAID MY SCHOOL IDCARD IS NO IDCARD.... SO IM THINKING OF GETTING BOKO HARAM IDCARD.... LUMBBISH

yak:
I noticed the mtn 4G is only in Lagos. so all of us shld move to Lagos?

ORIJIN201:
09060958577

marnny:
good morning house. please how do i change a postpaid plan to prepaid plan in MTN?

dcolusegun:
pls house, i want to change from mtn post paid to prepaid. i called the customer service, i was told it is not possible.
dcolusegun@yahoo.com