₦airaland Forum

gen2briz: Guy you are doing a wonderful job here,thumbs up.

So far I got no issue with my eti line but no worry i will surely come up with issues by fire by force...

Good to know. The best thing in life is not having issues, but to be able to resolve those issues when they do occur. I can assure you that your issues will be duly tended to when you give us that opportunity to assist resolve them.

Thanks for choosing etisalat.

mr.drizzy:
oga oh! Which levels! U don finally commot my 3g for fone oh..shuu..wetin i wan con use browse..abeg recify it pls!

Kindly explain the kind of challenges you are currently experiencing on your line so that we will be able to advise you appropriately as efforts to reach you on your phone proved abortive. Your line was not available.

The kind of BIS you subscribed to is the voice plan that takes you away from your previous plan as it is a stand-alone package of itself with the advantage of enjoying call rates at 20 kobo per second to all networks without a daily charge as long as your BIS is active.

What I have done is to deactivate the auto renewal, that is the feature that deducts your credit when you recharge. To be able to browse now, you need to ensure you either have sufficient balance or a data bundle. If you are still unable to browse after that, kindly inform us so that we can look into this.

Currently if you make calls, your call rate will be at the default tariff of 40 kobo per second. To be able to enjoy lower tariff and enjoy other arrays of benefits, you can consider migrating to Easy Cliq like I explained earlier.

Thanks for choosing etisalat.

samdean: its nt that. Everyday etisalat dedute 5niara 4rm me and give me 1mb. Here is my number.08172975840

After checking, it was discovered that it was the Cliq for the Day is the cause of the 5 naira daily deductions and records show that it was deactivated today around 5.14 pm, probably you tried the code I gave earlier. The service has now been deactivated and you will not be charged the 5 naira daily fee again.

Thanks for choosing etisalat.

joeydozzy: nice

ehm, I haven't used my SIM for up to 8 months
I want to start using it again. It's back in my other phone and 746 says I'm registered.
What can I do?

08094107496

I'm sorry. The line has been permanently deactivated and will be recycled. You won't be able to use the line again as it as passed the validity period. Kindly get a new etisalat line. Apologies for the inconvenience.

Thanks for choosing etisalat.

consize: Hi,
Woke up some days back to discover that I can no longer make/receive calls on my line (08098341357) also please when will 3g services be available nationwide? We currently have no 3g services in my location at the moment and your edge services are terrible to put it mildly.

Sorry for the delay.

After checking your line, it was discovered that your registration details were not updated on the system and your line was disconnected.

Kindly visit any Etisalat Experience Centre to have your line registered again. Apologies for the inconvenience. You can send your state to 200 to get details of the nearest registration centre to you.

Thank you for choosing etisalat.

samdean: its nt that. Everyday etisalat dedute 5niara 4rm me and give me 1mb. Here is my number.08172975840

Ok. Will check and revert to you as soon as I find out what the issue is and advise you accordingly.

Thanks for choosing etisalat.

mr.drizzy:
oga oh! Which levels! U don finally commot my 3g for fone oh..shuu..wetin i wan con use browse..abeg recify it pls!

Sorry about that. Will have your line checked again to know what the issue is.

Apologies for the inconvenience.

Will revert to you soonest.

consize: Hi,
Woke up some days back to discover that I can no longer make/receive calls on my line (08098341357) also please when will 3g services be available nationwide? We currently have no 3g services in my location at the moment and your edge services are terrible to put it mildly.

Sorry for the inconvenience. Will check your line and revert to you.

On the availability of 3G services, the network team is working tirelessly to ensure that 3g is deployed in all strategic locations across the country and very soon you will be able to enjoy etisalat's 3.75 in your area.

mr.drizzy:
ohk thanks for the the swift reply.i hope data ish will be fully addressed,to the sim ish..thanks for deactivaing it.i also wonna knw ,if i load a credit like ryt now..will it still deduct the amount,and what plan do u think is best for youth who wants data and cheaper call rate??

Since the auto renewal has been deactivated, you will not be charged for it again after recharging.

The Easy Cliq plan best suit your personality. You can enjoy tariff for as low as 10 kobo per second to other Easy Cliq users. Tariff is 20 kobo per second to all etisalat lines and 30 kobo to other networks on usage of 25 naira daily at 40 kobo per second. You also get to enjoy other benefits like 15MB free data and 10 free MMS on loading of 200 naira weekly, free night calls, 60 seconds bonus on incoming calls for every 5 minutes call you receive from other networks usable for other Cliq lines, free SMS for every charged SMS you send, ability to check if another etisalat line is on Easy Cliq, etc.

Thanks for choosing etisalat.

idnoble135: I want to deactivate the etisalat RBT.

To deactivate etisalat RBT, kindly dial *299*251*2#.

Thanks for choosing etisalat.

nuru3000: this is a welcome development by etisalat. i have a complain of my own, i have nt received my 100mb per month for using tecno p3 y ?

May I have your number so we can look into this?

Thanks for choosing etisalat.

mr.drizzy:
This really a welcome development,have got couple of issues dat needs to be sort out

-its really very annoying to knw hw the data plan of u guys seem to high for we d smartfone users(excluding bb),the blackberry are given over 2gb(sometimes unlimited) for a cheaper rate,bt others are told to pay higher,dis is very bad!.i dnt like dis preferencial treatment giving to only bb users,i dnt knw if u guys knw it yet,dat most phone users in nigeria overall have switched to other smartfone devices(even most bb users now move to other platform). Cus thats what seem beta for all of us,pls if u can speak to the higher bodies of ur network to look into dis,it would be very much appreciated,most smartfone users(windows,ios and android,excluding bb) are very furious and are busy protesting in every media house there is..to make their voice heard,i wnt be suprised if u see dem roaming round d street,i very much knw that u've used an android device and knw hw much data it consumes and yet our network providers gives us a totally non-satisfactory plan.hw can u give 250mb for 1k on android..i alone dnt even do much downloading i jst try to be online..bt that plan cnt last me 3days!.that isnt fair.pls try and do something about it,cus its getting out of hand..in ghana theres a service that offer full 24hrs unlimited data for all device(i mean absolutely all) for just 200NG,in india airtel service offers 4-5gb for 1000 naira(if fully converted well),i can keep mentioning others,why is our different,pls look into it,

- am having problem with my sim,i suscribed for bis day couple of mnths back,and i jst cnt deactive it.it keeps deducting my credit(100) everyday when i load..i dnt use bb anymore so its of no use.pls i want u guys to rectify that pls,heres d number:08174872058::i dnt even load on dat line again jst becos of that complications


nb.@admin apologies for posting number! I jst needed an assitance!.

Thank you mr drizzy for giving us the opportunity to serve you. While I fully understand your position, I will also want to let you know that the network tries its best you ensure that customers get one of the best offers in data subscription. We have different data plans with bonuses and also give free data on some plans.

Your suggestion is however noted and this will be forwarded to the necessary quarters and I can assure you that it can be addressed.

Regarding your line, the BIS plan was activated again on the 26th of May and has since remained active. I have deactivated the auto renewal on the line but to continue enjoying exciting tariffs, I will advise you migrate to a plan that can offer you very cheap tariff.

I am available for further clarification and information as the case may be.

Thanks for choosing etisalat.

Francheezy: ohhh...tnx man

My pleasure.

Francheezy: nyc....plz wld eti bis work on droid devices .??(thinkin aloud)

That's actually thinking very LOUD! lol... I'm sorry the etisalat BIS will not work on android devices. The BIS is designed on the network only for Blackberry devices.

samdean: guys pls help me oh. I did etisalat 5naira 1mb daily sub. I tried to opt out no way. Called customer care they give me a code still its nt working pls help

Could you please give me your phone number? so we can check what is responsible for the 5 naira daily deduction? From your explanation, its likely its the Cliq for the Day offer on Easy Cliq. Its not a data subscription per se. Its a service for Cliq subscribers to enable them enjoy 20 kobo per second to all etisalat lines and also give you 1MB free.

If that is the service you are talking about, you can dial *330*2# to opt out.

Uziehot: Pls wat is d lowest subscriptn on etisalat?

May I know the type of subscription you mean? Is it BIS or internet subscription? You can give me your budget and I can assure your that there's a plan that will suit your purpose.

Thanks.

I'm a representative. Just doing our best to ensure our subscribers get the best experience across different platforms. Nairaland inclusive.

Dial *229*0#. The plan is on auto renewal so after you subscribe, you can dial the code to cancel the renewal if you don't want it to be renewed automatically.

This is a Thread opened for Etisalat subscribers and intending Etisalat subscribers. You can drop your inquiries, complaints, suggestions & feedback via this medium and you will be sure to get response and assistance to your various queries.

Thread is open 24 hours and I will endeavour to respond in as much real time as possible.

You have inquiries, complaints, etc.? Bring them on!

When BlackBerry announced that its Messenger service (BBM) was coming to iOS and Android many people, including me, got very excited, but unfortunately, the company wasn’t ready to announce a release date back then.

Now, almost a month after the Blackberry Live 2013 conference, the company has announced that its BBM service will hit Android and iOS as a standalone app on June 27.

http://tomiwaadams..com/2013/06/blackberry-messenger-to-hit-android-and.html

The Chief Executive Officer, Etisalat Nigeria Mr.Steve Evans, has described the celebrated porting of the comedian Hafiz Oyetoro popularly known as Saka as a mistake, noting that he will return back to Etisalat fold after 90 days.


http://tomiwaadams..com/2013/06/saka-will-port-back-to-etisalat-after.html

Do you have the 360 degree pouch for Note 1?

Very Much available!!!

SOLD!!!

Niiade: Dude u don't know etisalat o, I was on their BIS plan a few months last year, the first month was cool so I wanted to continue after paying for bis various deductions of over 1k happened on my phone if I pinged credit gone, opera mini same I restart my bb ehn 100 naira dey go. I went to three service centres plus one geek shop over 5 people checked no solution. No refunds apology nothing. I carefully packaged the sim don't mind joining saka sef

It still bothers to the same thing I explained earlier. You most probably have apps not supported by BIS and you will be charged from your main balance whenever they connect to the internet if you don't have a data plan apart from your BIS.

My advise is send a mail to their customer care email: care@etisalat.com.ng and I can assure you that something positive will be done about it. I had the same feeling when something similar happened on my wife's line and was surprised that the issue was resolved and I was duly informed though it may take like 24 hours or a little more to get a feedback. Their support staff seem to be more grounded than the frontline agents who may be sometimes clueless if issue is of a more technical nature. Etisalat to me still fairs better when it comes to Data and BIS. Talking from experience.

You definitely have some apps running in the background that requires internet to run and if that happens of course you will be charged for data usage if you are not subscribed to an internet bundle plan. Also there are some apps not supported by BIS subscription in case you use a blackberry phone.

You can consider calling their helpline or send them an email in case that fails. I will prefer the email option cos it's more effective and the response you get is more professional than what you get from some of their halfbaked agents.

liteimpact: Get new BB Playbook and UK Samsung Galaxy Note 1. Call 08135648871 or sales@liteimpact.com

How much is your Galaxy Note 1?

Bill w: got a white galaxy s2 and bb curve 3 for swap with a galaxy s3...26a253d1 or find_ will2000@yahoo.co.uk if intrested

How much do you want to sell your S2? I'm interested.

Samsung Ready To Reveal "The Next Galaxy"

Samsung is ready to reveal "The Next Galaxy" at its event in New York's famous Radio City Music Hall starting at 7 p.m. EST Thursday, and with the mass interest in the Galaxy S smartphone line, Samsung will be live streaming tonight's event to let the world watch the Galaxy S4's unveiling.

Source: http://tomiwaadams..com/2013/04/samsung-is-ready-to-reveal-next-galaxy.html#more

Samsung Ready To Reveal "The Next Galaxy"

Samsung is ready to reveal "The Next Galaxy" at its event in New York's famous Radio City Music Hall starting at 7 p.m. EST Thursday, and with the mass interest in the Galaxy S smartphone line, Samsung will be live streaming tonight's event to let the world watch the Galaxy S4's unveiling.

Source: http://tomiwaadams..com/2013/04/samsung-is-ready-to-reveal-next-galaxy.html#more

Etisalat Crashes Blackberry Tariffs - Introduces Blackberry Absolute: Full BIS now N1500

Etisalat has scored another first after been able to crash the tariff for voice calls in Nigeria since 2009 by going further to crash the tariff of its BB plans.

The old Social plan has been discontinued and the Full BIS replaced with Blackberry Absolute Plan with the Complete retained.

more at:


http://tomiwaadams..com/2013/04/etisalat-crashes-blackberry-tariffs.html#more