₦airaland Forum

tinnyailes:
it was untracked right? Cos mine is over 2months too since it arrived Nigeria

Yes, it was. But track24 really showed its movement.

LALAONE:
Which shipping method did you use?

It's Yanwen logistics

kemshade:
Did the seller write the original price of the phone or it was reduce

I did not even consider discussing that with her. She just used her discretion buy writing 15.00 usd on the parcel. But, the cost price of the phone is 108.07 usd.

sonofelizabeth:
My tracking has confirmed that the item is already at my local posting office that's why I am worried....

If I may ask, have you been to your local PO to check the item?

sonofelizabeth:
@slimfeez
I got a failed delivery on friday evening (27th) on an item I ordered on the 31st of October. This was followed by an email notification by aliexpress to pick up my order at my local post office that same evening. I went there yesterday but was told my item is yet to be delivered. What should I do? Has anyone in the house encountered this problem before? How was it resolved?

There's nothing you can do than wait for the parcel to arrive your local PO. In my own case, tracking showed that my order arrived destination country on the 14th of September after about 2 weeks of ordering. I had gone to the PO to pick several orders which arrived after the above date, but this particular one was nowhere to be found. BP expired yet I didn't open dispute because I know that aliexpress would rule against me. So, I just crossed my legs waiting for the day this order would eventually arrive. Just last week, Friday 27th of November, I got a call that the order is available for a pick up. Imagine! That is approximately 2-and-a-half months of order's arrival at destination country.

kemshade:
Good afternoon, I just ordered for Redmi note 9s for 189dollar. how do I escape custom duty?
How should the seller name the package, thanks

Let me share my experience on this: before placing order for a mobile phone in March 2020, I contacted the store's sales rep,a lady, telling her that instead of writing ''Mobile phone'' on the parcel, she should just write "Phone Accessories" in order to avoid custom charges, and she did. When the phone finally arrived my local PO, the postmistress called to notify me of the arrival. Out of curiosity, I asked her what item it was and she told me it's phone accessories. At that time, I had forgotten about the phone but thought it's one of those phone accessories I ordered. When I was eventually handed the parcel , I realised immediately that it's the mobil phone I'd long waited for.That was in September. Thereafter, I was asked to pay a handling charge of 500 naira (she would have demanded like 1000 naira had she known its a mobile phone). Obviously, nobody knew that the parcel contained a mobile phone. This trick has really worked for me on 2 different occasions.

Hello house, please what is the current GTbank usd spending limit on aliexpress?

peterincredible:
bros my phone ordered august 4 neva reach my hand i cant assure u it is safe pls just buy in nigeris here ooo

Thank you very much for the response

Good evening my people, please who has ordered moble phone(s) from aliexpress in the past 2 months and has received the order? I want to know if the ''atmosphere'' is safe enough to place order now. The last time I ordered a phone was in March, 2020, but the order didn't deliver until about 5 months later. So, I want to know the latest updates on delivery speed by AESS in respect of mobile phones.

Meister:
I feel like this singular act should be enough to win a dispute if you decide to open one

Yes, it is. But that could only happen at the end of 90days buyer protection period, which is still far from now

Na wa for some of these Chinko sellers on Aliexpress o! Imagine! I placed order for 3 items in the just concluded November sales. While making payments for the orders, I left a message each for the sellers to the effect that they should not ship my order via '4px Singapore post' on the ground that it's very slow in delivering orders this period. 2 of the sellers replied my message and told me not to worry, while the 3rd seller kept silent. This morning, I got a message from aliexpress that all my orders had been shipped. On checking the tracking sites, I discovered that the 3rd seller intentionally shipped my order through the 'dreaded' 4px Singapore despite the fact that I didn't chose 4px, being free shipping, but decided to pay shipping fee for other logistic company. This is not furny at all because, I have an order of about 3 months, shipped by 4px but yet to be delivered.... Chai! How I wish my arm is long enough to reach China so I could just deliver one dirty slap on the face of this seller!!!

tinnyailes:
Turkey Post handled it right ?

It's Cainiao

Took delivery of this one today,an order of 24/09/2020, shipped by Yanwen Economic air mail and arrived destination country on 30/10/2020:

Meister:
I think the phone has the same screen size with the Huawei Y9 prime and the oppo Reno 2

Really? If they both are 6.53 inches and have pop-up camera, then the screen guard should fit perfectly.

Meister:
Which phone ? You might find an interested party here

Elephone PX "6.53" inches - The one with pop-up camera. The phone isn't that common here

My order of 06/04/2020(Phone screen protector), shipped by 4px Singapore, arrived my local PO on 14/10/2020 (almost 200 days in transit).The postmistress didn't contact me until yesterday. Imagine! Well, I've collected the package, unfortunately, its no longer useful.

I don't seem to understand what the problem is with the so-called Impc(whatever they are called)or Nipost. My order arrived destination country on 14/09, yet it hasn't got to my local PO, despite the fact that delivery destination is Lagos.

dgitrader:
I thought shoes are contraband item, do you buy shoes from AE? And how do you ship?

Contraband? I don't think so. I've bought shoes from there and it got delivered to my local PO without extral charges, only the shipping fee. They are mostly shipped by AESS... There are quality shoes over there at affordable price

mctfopt:
Don't buy Nokia or Infinix or Tecno phones at AE. The reason is simple, they are more costlier than what you'll get it Naija which defeats the purpose of importing.

That's not true. Though aliexpress doesn't sell Tecno phones at present, the prices of infinix phones there are cheaper compared to our market here, forget about the prices you see at present . A couple of weeks ago, I was surprised to see infinix s5 pro being displayed for 77k on Aliexpress. On checking jumia, I saw the same phone being sold for 95k +. I'm taking about the 6gb/128gb variant. As for Nokia phones, I'm not that conversant with the prices.

Haryoureendey4:
Okay thanks.... as anyone order Infinx phone from AliExpress before?

I was browsing the site the other day when I stumbled on a store where a nigerian had bought infinix mobile phone. He left his reviews on the store page. Unfortunately, I can't remember the name of the store now. But you can use the search box on aliexpress site to get the info

jboixxx:
[color=#0000ff]I've said it and will keep saying it, don't be quick to blame NIPOST. Some of these things are "errors" from IMPC and it's human, we should expect hiccups. I've had situation that 3 items were dispatched to 9ja same day using Yanwen and same store, got 2 about 3 weeks ago and got the other this morning. Yeah, they didn't enter 9ja same day (just a day interval), even those entered same day.

Another experience was/is 2 orders made from same store and shipped with either Yanwen or Cainiao same day and entered 9ja around April. One was to Ikeja PO while the other was to Jalingo. Got Jalingo item around 1st week of June while Ikeja item is still no where to be found till now. And Jalingo item got to Jalingo that same week I was called cuz date received was on it, so, delay was either from IMPC or Bauchi (the region's HQ).

I'm not absorbing NIPOST of ills but nah, they ain't that bad. We are just who we be.....Nigerians! [/color]

Noted

Haryoureendey4:
I'm not even understanding bro.....see the price of this

I'll advice you to calm down because what you see is a system error from aliexpress site. I've experienced that before: I had added a a pair of shoes to my cart and marked the cost price. The next time I highlighted the shoes to place order, I discovered that the price had gone up 3times the actual price. I was surprised to see such a thing but then decided to wait till the following day to check the price again. By then, the price had reverted to the original price.

Na wa for Nipost o! 2 orders shipped together by Yanwen,arrived destination country the same date. Went to the post office this morning only to discover that it's one out of the two orders that's available for a pick-up; as the second is yet to arrive the PO.

Hurray! The mobile phone I ordered during Aliexpress march sales finally arrived last week Monday, 14/09, but I couldn't take delivery until today. I had already communicated with the seller before concerning refund and she told me to pay 90usd instead of 114usd whenever the phone arrived ,giving me a discount of 14usd. Payment will be made shortly.

Uchepele:
is it a phone??

No. phone accessories

Yanwen is fast these days. Ordered two items, first 26th and the second 28th of August. Both orders shipped together on 6/09/2020 and arrived destination country on 14/09/2020. Got a call from the post office on Wednesday for a pickup but I haven't been chanced. Told them I'll be coming for it next week.

Lemonz:
AliExpress sellers are VERY DISHONEST
All that friendly crap they pull is for ratings
I've already made up my mind to give the guy i opened dispute for, one star and put the screenshot of him acting like he doesn't know how to refund me, saying " dear friend, if you have a complaint please contact AliExpress"
Dear friend kill him there.
Make i get the alert first

You've said it all! Those guys are very tricky and dishonest. A couple of years ago, I ordered a pair of chinos trousers from a store. Meanwhile, I had spoken with the sales rep, a lady, before placing the order, telling her my trouser measurements( length, waist and so on). After that, she advised me to chose the one with some centimeters above my normal waist, giving me reasons for that. I did as she instructed and made payment. The order arrived and turned out wider on my waist and needed adjustment to be usable. I was not happy with that, and so decided to contact the store to register my annoyance for advising me wrongly.The lady started pleading. She told me not to worry, that in my next order, they would give me special discounts. She gave me a particular message to quote on my next order page, noting that the message would serve as a reminder for the defect in the last order. About 2 months after, I placed another order for different colour of the same chinos trousers. After payment, I quoted the exact message as instructed. In about 10 minutes after successful payment, I got another message from aliexpress that "the order is closed". On investigation, I descoverd that the seller intentionally closed the order on sighting the message. That was how they got away with it due to inexperience on my part, because I should have opened dispute ASAP and used the necessary evidence at my disposal against them. Now I know better.

Lemonz:
Yeah. People here said it before but i was sure of it when i opened my own dispute.
I was chatting with their customer service and when they opened it for me, almost immediately, that invalid judgement message came.
I've gotten an email that my refund is processing. Still waiting for alert though.

Alright.

Lemonz:
I'm glad you got your refund. That first invalid judgement was an automated message. They would have reviewed it later on. But it's nice that you still uploaded more info. AliExpress considers the eagerness of the buyer when they're checking this dispute thing.

Thank you very much for the enlightenment

A dispute was ruled in my favour today by Aliexpress and I'm looking forward to my refund. This is in respect of a phone I ordered in April, 2020 but the seller delayed shipping for 44days. I had decided not to cancel the order then simply because of the attractive coupons attached to it. That said, 90 days after shipping, the order refused to come. Meanwhile, I had chatted the seller 5 days to the expiration of BP, soliciting for extension but he refused, telling me that "it cannot be extended. Don't worry, I will continue to help you track the order"(who knows whether he didn't ship it eventually? ).I didn't say anything further. A minute to the end of BP period, I screenshot the page, did the same on the order tracking page. I quickly visited 17track and also did a screenshot of the tracking. Without wasting time, I open depute and uploaded the information. That was around 8.10am on Monday morning, thinking that it would take aliexpress like 2 days to reply me. Surprisingly, at about 9am( about an hour later), I received an email showing 'invalid' judgement on the order. They told me that the final judgment would take place on the 14th of September. "What should I do to win this dispute?", I said to myself. Alright! I decided to upload more evidence on the dispute page: did a screenshot of my conversation with the seller and uploaded it. I also screenshot the order info on 3 other sites and uploaded as well. That was on Wednesday, and guess what I saw this morning? It's an email from aliexpress, ruling the judgement in my favour. They did not even wait till the stipulated date. Though I would have preferred the phone, I'm glad I'm not losing from both sides.

Damdammy:
Good day senior shoppers, for those that order an item(s) without it been delivered but was refunded and later got the item and paid back please help me out.
I ordered an items on May 4th (through AESS) but was not delivered, it was "SEND ITEM ABROAD" (EDI-RECEIVED) for about 100 day. I raised dispute and I was eventually refunded. Few weeks later I checked the tracking site and it was updated to arrived at destination and I was called to pick it at my PO after 2weeks. Now I want to refund AliExpress/the seller. The only option I saw on AliExpress is to pay back to the seller... Is it the right way bec it was shipped through AliExpress standard shipping.

Yes, it is. I had similar experience last month and decided to contact Aliexpress customer service. There, I was advised to contact the seller, which I did. Shortly, the sales rep made arrangements for payments. That's it.