₦airaland Forum

I'm confused by the title...

CityNGR:
I need a tire bead sealant for those wicked alloy wheels slow leaks

http://weblink.carquest.com/acl/?mfgName=CPF&partNumber=14-101 N5,840

mexxy1:
Just picked them up. Thank you.

Excellent. Sorry again about the problems.

mexxy1:
Woke up and saw a refund alert of #4,000. Thank you.

I was called yesterday morning by your staff (Blessing), to know if I had received the item.

Still waiting to hear from GIG though as tracking number still shows 'Ajah' as location. Seems they don't update their site and the tracking/ waybill number is just required for you to present during pick up.

They say they are still working on the site. It's the same thing from USA. You have to call to get tracking update. That's why we don't bother giving it to customers as it doesn't really help much. Hopefully you receive it today. I am working on getting a better shipping company within Nigeria.

Newbreed2018:
Thank u ma. The story behind the welded pan on my silencer is dat a piece of rust, the size of a little stone broke inside d silencer thereby making noise(running around) and in other to remove d matter, d silencer was torn open, d rust removed and d silencer was welded back wit a pan ontop. Could dat b a reason 4 d high fuel consumption?
Pardon me plz i'm a novice in ds area.

Pretty sure that's the problem. Need to take it somewhere to confirm though.

seunoj:
Can u give me quote for the following;
1. Air filter
2. Inner drive shaft
3. Cabin filter
4. O seal around the engine dip stick

Car is Toyota Camry 2008

Could you please email support@radautoworks.com? I'm not in a position to look up things right now

mexxy1:
Okay. Who am I addressing the mail to and what do I tell them? I think they should have my account details if they can go through my email exchanges in the course of the transaction. I sent it when I requested for a cancellation of the order and a refund of the initial money paid.

Emma already found it. Thanks.

VolvoS60:
OP,

what's your take on motor oil made for a particular engine manufacturer?

I have some oil made for Ford engines (5W 20 specific 948 B) that meets the following OEM approvals (FORD WSS M2C 948B; JAGUAR LAND ROVER – STJLR.03.5004). I assume it is safe to use this oil for a toyota requiring an SL rated oil of the same viscosity?

My layman's take on this is that since Ford's 948 B is one of its most recent (if not the most recent) approvals, this oil should be fine for use in an older toyota engine. But then again, I could be wrong.

P.S. There are a couple of things about your enterprise I want to discuss privately via PM.

Long as it's the same weight, shouldn't be a problem. Will look out for your message.

Newbreed2018:
sadly as i may put it, i use 20w50. Car is 172 k miles actual. Didnt know about synthetic until i started visiting NL car talk. This is my 4th oil change on 20w50 at 3k miles.
Secondly i have a welded pan on my exhaust silencer. A broken part and pan was welded ontop.
Could dat also b a culprit? Just asking ni.

Synthetic is not the problem. You're using the wrong weight. While the mind set here is to keep using it, I recommend you switch to conventional oil at the correct weigh for your car.

And yes, I think we just found the problem in your welded pan.

olumzzz:
Hi Aunty Radautoworks,
I need a new radiator and full fuel module (guage, filter, pump and housing) for my Hyundai Elantra 2008.
Can i have a quote?

Please email support@radautoworks.com. I'm not in a position to look up things right now. I can tell you though that it likely won't be in stock and take 6-10 days for delivery. We didn't realize Hyundai was so popular here and didn't bring in a lot of Hyundai parts.

You can also use the parts request form in a couple of posts above.

mexxy1:
Last time I tracked, it was still showing Ajah. That was about 5pm.

Just checked now... Location is still Ajah. Maybe they'll update or call when it gets to PH.

Thank you for following up. My regards to you and your baby.

Okay. So it was picked up and on it's way at least. Please don't forget to send them your banking for refund.

HRtechnique:
I have always had the opinion that uneducated road side mechanics will usually mess up your vehicle.

1. They do trial and error.
2. They do not scan but rely on guesses.
3. They are very rough and inpatient.
This was my belief.

I .....

So moral of the story is know the number of a good tow company and pay for the butty mechanic as it saves you in the long run. Same lesson learned by customer I posted about in our thread who dismantled engine twice for issue that was simply spark plugs and oil change.

mexxy1:
Noted

Just following up

Newbreed2018:
Tnx 4 ur time ma. Oil has bn changed, Plugs were recently changed wit Original Denso plugs frm d US. Air filter is still very neat according to my mech. Will look into air filter replacement.

Check your tire pressures and what type of oil are you putting in? If that's not it, time to escalate to checking fuel injectors, pump and scan for O2 code even though you're not seeing a check engine light.

Newbreed2018:
Just a quick one ma'am. Plz wat cud b responsible for high fuel consumption in a car? Car is lexus es330 2004 model v6, no check engine light, kazeems are lost on what to do.

Secondly any outlet of urs in port harcourt?

When you say high consumption, do you mean it recently increased or you just feel it is high? If it recently increased, did your driving habits change?

Could be as simple as oil change, spark plugs, air filter, etc. You're sure the check engine light is not just disabled? O2 sensors will do that too but you should have gotten a check engine light.

First thing I would do is change my air filter if you never have. Do that and see if it makes a difference. Cheapest fix and quite often the culprit if no check engine light.

Just another day at Rad Auto. Nine of twelve bays going.

alstarmayo:
Good afternoon, what kind of spark plugs will you recommend for 2005 Toyota Corolla, and how much do they go for?

Hello, please email support@radautoworks.com. I'm limited in what I can do right now.

pacino26:
Do you've the following for Acura Mdx 04; gearbox, TPMS sensors and the rear vent Ac control module
State their prices and logistics to Enugu please. Thanks.

Please email support@radautoworks.com for the best answers. I'm limited in what I can do right now.

You don't always need new rotors. Where possible, we machine your old ones in-house to save you money.

You don't always need new rotors. Where possible, we machine your old ones in-house to save you money.

This is another example of why we do not accept third party diagnoses.

So here is a case of a 2014 Hyundai Santa Fe whose engine had been taken apart twice. The diagnosis was that a new engine would be required. It was brought to our shop and diagnosis was. .... drumroll please... IT NEEDED NEW PLUGS AND THE ENGINE OIL WAS VERY DIRTY

Could we have made it seem like a larger problem? Yes. But that's not the Rad Auto Works way. Quick fix and back on the road.

To see more like this, follow us on Facebook @CarquestMilexNG or Instagram @radautoworks

This is another example of why we do not accept third party diagnoses.

So here is a case of a 2014 Hyundai Santa Fe whose engine had been taken apart twice. The diagnosis was that a new engine would be required. It was brought to our shop and diagnosis was. .... Drumroll please... IT NEEDED NEW PLUGS AND THE ENGINE OIL WAS VERY DIRTY

Could we have made it seem like a larger problem? Yes. But that's not the Rad Auto Works way. Quick fix and back on the road.

To see more like this, follow us on Facebook @CarquestMilexNG or Instagram @radautoworks

mexxy1:
Thank you for the promise to refund the #4,000. But, that is not my grouse. I was upset with him because it took two (2) days after I transferred the money for him to tell me that. And, I had to keep calling severally for them to at least confirm receipt of payment. It was on the 15th he finally told me that. Meanwhile, I made payment on the 12th and was calling from 12th till 15th just for them to confirm.

The lady I spoke with this morning promised me that but, I have been promised a lot before now. And, I had finished typing the message to post before she called to inform me of her plans which I told her I was already reporting to you.

I will be expecting the items as promised. Thank you.

I totally understand. It took two days because that's when he got the call from the manufacturer. Also, we were primarily using Skye bank and around time you made payment is when it went defunct and was taken over by Polaris so we were unable to confirm payments or even access accounts for a while. It was just a perfect storm Murphy's law situation where everything that could go wrong did.

Between Skye bank, your part only being able to come from manufacturer who then charged a handling fee, strike happening at airport and failure to pick up by GIG, it was a truly facepalm moment. Other customers were okay because they were kept informed but you fell through the cracks and we will do better. Again, truly sorry.

Got a call from GIG head that they will make sure to pick up and deliver to you. If we don't see them in the morning tomorrow, we will go with plan B. Thank you for giving us another chance.

seunoj:
When you say engine tune up, what does it mean? Also, what does the engine carbon cleaning I have been seeing on Instagram means? Please educate me

No, it means replacing parts that are required for routine maintenance like oil and other fluids, filters, belts, hoses,spark plugs, spark plugs wires, etc. What is changed depends on both mileage as well as observation.

mexxy1:
Hello madam @radautoworks, I have tried not to bring up this issue here but, since your workers have been unable to do their jobs properly, I have to do this.

First, the 6-10 days claim has turned out to be a very big lie. I asked you here sometime ago for caliper rebuild kit for '04 Honda Pilot which you gave me a cost of #3,500 each and 6-10 days delivery. I was hesitant because I wasn't sure that was possible and waited some time before finally deciding to give it a go since, I really liked the way you responded to queries and the optimism you created in potential clients that we could get whatever we wanted quality wise.

I sent an email request to your office and followed up with a call on the 12th of September, 2018 and got a response from your staff (Emma M.). I got a quote of #2,500 each as against the #3,500 you gave. I thought, maybe there was a promo so I didn't argue. I requested for account details and even followed up with calls before it was sent.

I transferred money for four (2 front and 2 rear) (#10,220 & additional #1,750 transport to PH as requested) and sent screenshot of the transaction but, didn't get any feedback. I had to call in the evening of the same day, but was told by the lady who picked that they had closed for the day and I would get confirmation the next day. Next day, I didn't hear from them so, I put a call through again.

On the 15th of September, I got an email from him (Emma) informing me of and additional #4,000 to ship from the US. I was upset and asked him to cancel the transaction. He apologized and said I was going to get a refund. After waiting for long and calling him severally, which he was always apologizing, I had a change of heart and forwarded the #4,000 on the 18th of September since the refund wasn't forthcoming.

I waited ten (10) days and called but I kept getting stories any day I called so, I stopped calling.

On the 13th of October, I got a call from him that the items will be sent same day and I should expect them on Monday (15th). I was not given a waybill or tracking number.

I had to call again this morning since I haven't heard from anyone and a lady (Blessing) picked. She explained she wasn't aware but, was going to look into it and get back to me which she has done in the course of me typing this lengthy report. She said, the items will be sent to me FIRST THING TOMORROW MORNING.

Although she was very apologetic that she never knew about it but, will make sure I get my items. My question is, do I have to call before I get feedback? Why will potential customers be told 6-10 days when clearly it isn't possible?

I am not happy with this transaction as I have used others in the past and didn't have to wait this long. The financial worth of the items may be negligible but, honesty is important when dealing with people.

Please work on your customer service. Thank you.

After looking into this I'm sorry you experienced this and would like to tell you this case is the exception not the rule. There are other people even on this forum who I'm sure will tell you these events are an anomaly. My employees are honest and while I apologize for the inconvenience, the delays were not on our end. I'd like to address all the issues you mentioned one at a time and accept responsibility for all my employees' actions.

You were charged less because I instructed it. I tend to try to give Nairaland a surprise discount at order time if I know about their orders. In rare cases if the item has to be ordered from the manufacturer, they might charge a handling fee which is passed on to the customer and I think that's what happened in this case and will follow up to see. Regardless, the N4,000 will be refunded.

Waybills and tracking numbers are not provided to customers because GIG USA only gives us a consolidated waybill number that is only good until it arrives Lagos.

It is 6-10 days but i do know that some orders were delayed because of GIG logistics. I have attached a screenshot. My employees were supposed to inform customers of the problem and seen to have dropped the ball in your case. Please see email sent to me below.

From what I understand, since Friday when the shipment finally arrived, numerous calls have been placed to GIG to pick up your parts to send to Port Harcourt and they have failed repeatedly to show up. The employee you spoke to today was planning on taking the initiative to go to the bus park in the morning to send you the parts since GIG within Nigeria had proven to be unreliable. We will be finding an alternate shipper for local deliveries to prevent this kind of thing from happening again. Once again I apologize.

I noticed you have about five threads about your car. I also noticed in the beginning two people tried to warn you that you had a lot more yet to do on your car if you weren't careful and offered to give you steps to prevent it but you didn't like hearing that. now you have 4 more threads. A word is enough for the wise.

prof2015:
How much for kia cerato 2008 ac compressor

Unfortunately we do not carry parts for that. It's not offered in the USA. Some things will match the USA version but the actual compressor does not.

Objective videos about Houston. Rather amusing to watch lol


https://www.youtube.com/watch?v=6siNot7BMyA Top 10 reasons to move to Houston


https://www.youtube.com/watch?v=wUbt36H12GQ Top 10 reasons NOT to move to Houston

lillaowow:
You sum up what I've heard about Texas perfectly. All those regulations that will help the environment and health of the citizens that they got rid of.

Heard from who? People that haven't lived there? Because like i said before, Texas, Houston and Austin constantly rank among the best places to live in America. As far as jobs go, Houston is the number one job creator in the country. We don't even feel recessions when the country has them.

https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.cnbc.com/amp/2018/04/10/us-news-world-report-the-10-best-places-to-live-in-the-us-in-2018.html&ved=2ahUKEwj7jrSd_IreAhU6JTQIHW6SBM8QFjABegQIDxAI&usg=AOvVaw3S3iO8g6jjAzr18zjlGhpP&ampcf=1

https://www.google.com/url?sa=t&source=web&rct=j&url=https://amp.businessinsider.com/us-news-best-places-to-live-in-america-2016-3&ved=2ahUKEwj7jrSd_IreAhU6JTQIHW6SBM8QFjANegQICBAB&usg=AOvVaw0JHbbnGZNBhpopKDn85Bel&ampcf=1 Houston number 26 and many Texas cities on the list

https://www.niche.com/places-to-live/search/best-cities/. 3 Texas cities in top 10 alone

https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.niche.com/places-to-live/search/best-cities/&ved=2ahUKEwjO7tSU_oreAhVqJjQIHYGSBeMQFjAQegQIBRAB&usg=AOvVaw3w5mMz5Bw3G1kEEunz9ePp 4 Texas cities in top 20

https://www.google.com/url?sa=t&source=web&rct=j&url=http://amp.timeinc.net/time/money/longform/best-places-to-live-united-states-2018&ved=2ahUKEwjO7tSU_oreAhVqJjQIHYGSBeMQFjAUegQIAhAB&usg=AOvVaw2CuVyl884mgqpZHMU4Nrct&ampcf=1. top spot, Frisco, Texas


https://health.usnews.com/best-hospitals/rankings. Houston also has the world's largest medical center and is number 1 in cancer treatment. Heads of state come here for treatment


I could go on and on

AmandaLuv:
Mbok I dnt need her quote. lemme be managing my vehicle like dat.
Someone dat her company quoted 100k plus to change my front shocks alone.
I'll pass.

The tone of your response sounded like you think we are predatory and frankly I'm a little offended if that's the case. Please Google the price of said shocks like you did your catalytic converter first. If I misread the tone, no need to body slam me to get your point across damn! At least your mechanic's diagnosis was correct. It is a catalytic converter.

And FYI. We are not over priced. We are actually fair and the correct prices for original parts with warranties and charge next to nothing for labor and we are still trying to get prices even lower. You're just used to Ladipo and tokunbo.
We have customers coming in with cars like yours who are okay with the pricing and have testimonials they're glad they made the choice after weighing their options.

If not for the environment we are in and tendency of people to take advantage, most of our parts would have lifetime warranties. Over time if people don't take advantage, we WILL go back to lifetime warranties. For now, we'll stick with up to two years. In light of that, do you still think we are over-priced?

Your Catalytic Converter with Integrated Exhaust Manifold is N113k approximately with a two year warranty and your other two cost 59k and 49k approximately respectively. The labor to replace one is N4,000 so there you have it.

Dremca:
Buhari's economic policies has not in any way encouraged foreign investors to invest in the country hence, making Nigeria the poorest peoples on earth overtaking India in the latest ranking. I do not have any thing against the current government. All I want is a prosperous country where every Nigerians will be proud of.

His policies were a necessary evil to try to curb fraud and embezzlement. Until that issue is dealt with, nothing else in this country will work. Did his policies make it harder to do business? Yes. But they also made it harder to commit fraud. If his policies didn't exist, my franchises would not have come to Nigeria. Unfortunately he lost his way and backed off too soon from pressure. Country been screwed up for years and y'all really thought it would be fixed with a snap of the finger?