₦airaland Forum

clubkonnect:
ISSUE RESOLVED...... Thank you for choosing CLUBKONNECT!!!

Issue resolved how exactly?
I was never notified that i had been refunded for this transaction and I had to send another data to that particular Customer. I lost that money right but my integrity matters to me.

I even sent SMS twice ABI thrice to your number at different interval.
No acknowledgement
No reply
No nothing.

@clubkonnect
Pls I sent 50 1GB Data on the 8th of September and I got a complain from someone that the data did not drop.

Kindly look into this.
Thanks

Solved
I've gotten a refund
Thank you

@clubkonnect

Pls I subscribed Mtn Data yesterday and it has been on hold since then.

Pls can I get a refund?




Solved
My wallet has been funded
I funded my wallet this morning with 10,000 and it has not yet reflected.
Kindly look into both complain pls

.

Pls this has been like this since on Saturday.
@clubkonnect

.

@clubkonnect.

Pls beneficiary of this transaction said data was not received despite showing completed.

Pls can you go over your record and confirm pls?

Thanks.

UPDATE: I have been refunded.

****Wallet has finally been funded****


Update on my wallet not been funded by clubkonnect 2



I was at the bank earlier today and I got a call from clubkonnect asking me to send my full name and amount sent as an sms which I did immediately.

I printed my account statement showing my transactions for Wednesday- Thursday last week.


clubkonnect,

What else do you want me to provide?

I have provided
1. My bank app alert
2. My debited SMS notification
3. My bank statement for the day I paid


Pls go through your statement as I was told at the bank that the transaction was successful.

I await your response.
Thank you.

Attached is my bank statement.

*****Wallet has finally been funded today****

Update on my wallet not been funded by @clubkonnect.



I'll be going to the bank tomorrow.

Thank you.

GeeCee:
Clubkonnect, having to come here to lodge complaints every time is becoming tiring.

I made a transfer into your First Bank account yesterday but till this very moment, my wallet has not been funded. I notified you through your website "Notify Us" section and yet nothing has been done till now.

Attached is the evidence of the transfer and my number on your platform is *************

Please save us this stress of coming here too often.

Thank you.

Hi

Pls have they funded your wallet?

How the person behind the moniker ignored my quote is really annoying.

I'm so angry.
Everytime i come to Nairaland to complain over one issue or the other.


I had to transfer client's money back to them because my wallet has not been funded and I can't hold their funds as I don't know the situation of things.

clubkonnect:
We sincerely apologize for any inconvenience this experience might have caused you. You will be credited soon. Thank you for choosing CLUBKONNECT!!!

Pls fund my wallet.

I paid #10,000 to your First bank account yesterday and up till this moment, I have not been credited.

@clubkonnect

I paid money into your First bank account yesterday and for over 24 hours my wallet has not been funded

@clubkonnect

Pls I bought Airtime today for a number. Client said it was Glo. It turned out to be MTN. But I had already bought it as Glo

I was debited but it was placed on hold.


******************

It just changed to completed despite the fact that it was not delivered

clubkonnect:
Our sincere apology. This transaction has been refunded, Kindly, check your wallet balance for confirmation.
Thank you for choosing CLUBKONNECT!!!

Received
Thanks

That's fine.
Refund received.
Thanks for your prompt response

@clubkonnect

Pls I subscribed MTN 2GB for a client yesterday and it was on order received for a while till it changed to Completed yet client did not receive the data.

Pls look into this pls.

.

clubkonnect
Kindly resolve pls

@clubkonnect
Been like this all through the night!

clubkonnect:
This transaction has been refunded, you can check your wallet balance for confirmation. Thank you for choosing CLUBKONNECT!!!

Received
Thanks

clubkonnect
Pls I tried recharging for a client today.
He insisted it was Glo but it turned out to be Airtel and I had already sent it.

I've been debited and status has been on hold for hours.

Can't seem to post screenshot


ID: 6378584465
Status: On Hold
Type: AirTime
Amount: N1,860.00
Amount Credited: N0.00
Balance: N4,125.31
Profit:
Mobile Number: 090290*****
Payment Option: Wallet
Action: Cancel/Refund

clubkonnect:
Both transactions are successful. Thank you for choosing CLUBKONNECT!!!

Thanks

clubkonnect

This has been like this for hours now

Can it be hastened?
Customers on my neck

clubkonnect:
The first transaction has been refunded and the second transaction was successful. Thank you for choosing CLUBKONNECT!!!

quote author=SunshineDidi post=94124562]@clubkonnect

Pls I subscribed MTN 2GB to this number this morning and it did not go despite it showing completed in my dashboard and I was charged.


I subscribed that same number the second time and this one went through.


Can I get a refund pls?

Screenshot 1-First transaction
Screenshot 2- Second transaction

Seen
Thanks

@clubkonnect

Pls I subscribed MTN 2GB to this number this morning and it did not go despite it showing completed in my dashboard and I was charged.


I subscribed that same number the second time and this one went through.


Can I get a refund pls?

Screenshot 1-First transaction
Screenshot 2- Second transaction

clubkonnect:
You have been refunded. Kindly, check your wallet for confirmation. Thank you for choosing CLUBKONNECT!!!

Confirmed.
Thanks

@clubkonnect

Good day, I subscribed MTN 1GB data last night. It was showing completed but not delivered.

Can you look into it?
Attached is screenshot.

Another issue I have is I keep getting refunded.
I'm currently handling MTN data give away in a group and I have a large list of data to send.

Is MTN data currently down so I don't clog the system?

@clubkonnect

Good morning
Subscribed this last night.
It went from onhold to completed and customer did not receive it.
Pls can you look into this?

clubkonnect:
All transaction has been refunded. Kindly, check your wallet. Thank you for choosing CLUBKONNECT!!!

Received

Thank you.

@Clubkonnect,

Pls I subscribed 500MB for a customer yesterday. It showed completed, I was charged but it was not delivered.

After an hour, I sent another request for another 500MB which showed Order Received for hours before I went to bed.

I woke up to it showing completed but this second one still did not deliver.

Screenshot 1- First 500MB sold

Screenshot 2- Second 500MB was showing ordered received for hours after I did it.

Screenshot 3- Woke up to completed and data not sent for the second time.