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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (588674 Views)
MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)
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Re: MTN Customer Care Thread by JideSM: 5:36am On Jul 19, 2014 |
dungas30: can mtn giv me megabyt for me to resale after buyin Hi Dungas30, you can use the MTN Data Share service. To register, please *131*2*1# or send REG TO 131. The MTN Data Share is applicable to 250MB, 500MB, 1GB and 5GB data plans. Regards |
Re: MTN Customer Care Thread by JideSM: 5:43am On Jul 19, 2014 |
mathefaro: Mr Jide, please I need your assistance in changing my share and sell password. 08103986669 Hi Mathefaro, have you received the MTN Share and Sell PIN? If not, Kindly let me know. Regards |
Re: MTN Customer Care Thread by JideSM: 5:48am On Jul 19, 2014 |
umar2: Mr JideSM. I have this problem with my sim, anytime i browse i am billed from my credit and Available MB as well, instead of only my Available MB, have tried all possibilites, but all in vain. Please Help. 08033323505 Hi Umar2, you currently have no active Data Bundle on the mobile number you provided. Kindly subscribe and let me know if the issue still persist. Regards |
Re: MTN Customer Care Thread by JideSM: 5:56am On Jul 19, 2014 |
grudges: some one help me whatsapps subscription for mtn Hi grudges, there is no Whatsapp bundle at the moment. The available Goody Bag social bundle plans are listed below: * Facebook Weekly N25 Text FBW to 131 * Facebook Monthly N60 Text FBM to 131 * Twitter Weekly N25 Text TWTW to 131 * Twitter Monthly N60 Text TWTM to 131 * Eskimi Weekly N25 Text ESKW to 131 * Eskimi Monthly N60 Text ESKM to 131 * 2go Weekly N25 Text 2GOW to 131 * 2go Monthly N60 Text 2GOM to 131 * Nimbuzz Weekly N25 Text NIMW to 131 * Nimbuzz Monthly N60 Text NIMM to 131 |
Re: MTN Customer Care Thread by JideSM: 5:59am On Jul 19, 2014 |
Masco2006: Hello, when mtn going to launch 3g network service all over the country? Hi Masco2006, thank you for your feedback. That is currently being looked into. Regards |
Re: MTN Customer Care Thread by JideSM: 6:05am On Jul 19, 2014 |
fbabs: 08146371815 made a recharge of 1300 Naira around 8pm on 18th july and the money was deducted hours later FOR NO REASON. BRING BACK MY MONEY. Hi fbabs, Please confirm if the issue has been resolved. If not, kindly let me know. Regards |
Re: MTN Customer Care Thread by Nobody: 6:27am On Jul 19, 2014 |
heard I can retrieve my line via CC, how true is this and what do I need? |
Re: MTN Customer Care Thread by mathefaro(m): 10:28am On Jul 19, 2014 |
JideSM:I haven't |
Re: MTN Customer Care Thread by washburn(m): 12:17pm On Jul 19, 2014 |
is it possible to change a registered name on a sim? |
Re: MTN Customer Care Thread by andrenaline(m): 1:47pm On Jul 19, 2014 |
andrenaline: am still getting the same reply each time i dial *406*2# to option out of mtn 5mb plan for 5 naira,that I've opted out already but you guys still deduct 5naira from me every day<clears throat> so my own case is forgotten,this is what i get for being a loyal servent to your network?? |
Re: MTN Customer Care Thread by umar2: 5:29pm On Jul 20, 2014 |
JideSM: Thanks a lot Mr Jide for you quick response, I am still billed from my line, despite my available Data. 08033323505. Secondly my mother in law's Line was somehow subscribed to CNN NEWS WEEKLY alert without her knowledge. Pls very frustrating. Her no: 08132558491. |
Re: MTN Customer Care Thread by minustwice: 8:25pm On Jul 20, 2014 |
Hi, I overscratched a recharge card, how would I get the digits so I can load my phone? |
Re: MTN Customer Care Thread by Masco2006: 9:14am On Jul 22, 2014 |
Hello, can mtn wifi roaming application be used any where you are in Nigeria? |
Re: MTN Customer Care Thread by JideSM: 9:29am On Jul 22, 2014 |
Preboy: heard I can retrieve my line via CC, how true is this and what do I need? Hi Preboy, sim swap can only be performed in MTN Walk-in centre. Kindly visit the one nearest to you. Regards |
Re: MTN Customer Care Thread by JideSM: 9:39am On Jul 22, 2014 |
washburn: is it possible to change a registered name on a sim? Hi washburn, yes it is possible. Kindly visit the nearest MTN Walk-in centre for assistance. Regards |
Re: MTN Customer Care Thread by JideSM: 10:02am On Jul 22, 2014 |
andrenaline: <clears throat> so my own case is forgotten,this is what i get for being a loyal servent to your network?? Hi Andrenaline, kindly dial *400# to migrate to MTN Tru talk. Regards |
Re: MTN Customer Care Thread by JideSM: 11:07am On Jul 22, 2014 |
smartgenius: Hi smartgenius, Kindly state the date and time you experienced the deduction for checks. Regards |
Re: MTN Customer Care Thread by JideSM: 11:13am On Jul 22, 2014 |
umar2: Hi Umar2, you currently have no active Data Bundle on 08033323505. Kindly text 2 to 131 to confirm. Also note that the MTN play service (CNN NEWS WEEKLY) has been deactivated on her line. Regards |
Re: MTN Customer Care Thread by JideSM: 11:15am On Jul 22, 2014 |
minustwice: Hi, Hi minustwice, please provide your mobile number, the serial number and PIN of the recharge card via PM for assistance. Regards 1 Like |
Re: MTN Customer Care Thread by JideSM: 11:25am On Jul 22, 2014 |
Masco2006: Hello, can mtn wifi roaming application be used any where you are in Nigeria? Hi Masco2006, MTN WiFi roaming is a service that allows MTN Prepaid and Post-paid roaming customers enjoy Fast, Easy, Reliable and Unlimited WiFi access in hotspots around the world. This service is available on smartphones, tablets, laptops and all internet enabled devices that use Apple iOS and Android operating systems. Text WiFi to 131 to download the App from MTN NextApp Store (For Android Device) Or Download from MTN Play, Apple Appstore and Google Play over local 3G or WiFi Network. Regards |
Re: MTN Customer Care Thread by Nobody: 12:18pm On Jul 22, 2014 |
JideSM:thanks |
Re: MTN Customer Care Thread by JideSM: 1:38pm On Jul 22, 2014 |
mathefaro: I haven't Hi Mathefaro, a new MTN Share and Sell PIN has been sent to your line as requested. Regards 1 Like |
Re: MTN Customer Care Thread by mathefaro(m): 1:46pm On Jul 22, 2014 |
JideSM:thanks bro |
Re: MTN Customer Care Thread by luluosas(m): 2:48pm On Jul 22, 2014 |
Hi, If I transfer a data volume to someone from SME Data Share, is the number going to be allocated a new validity period of 30 days, or it is tied to my own validity period. Thank you. |
Re: MTN Customer Care Thread by Krak(m): 6:06pm On Jul 22, 2014 |
Hello. Do you have a browsing package that is unlimited, and how much does it cost? |
Re: MTN Customer Care Thread by tosinjoe(m): 6:07pm On Jul 22, 2014 |
Hi pls I need my security key and customer id, how do I go about it?? Number is 07039562930 thanks |
Re: MTN Customer Care Thread by Nobody: 9:08pm On Jul 22, 2014 |
JideSM:I have resolved the problem, thanks. |
Re: MTN Customer Care Thread by minustwice: 11:36am On Jul 23, 2014 |
Hi, sent you a pm regarding an overscratched card, just wondering when it will be sorted out? |
Re: MTN Customer Care Thread by Krak(m): 3:20pm On Jul 23, 2014 |
Krak: Hello. Do you have a browsing package that is unlimited, and how much does it cost? Still awaiting your response on this. |
Re: MTN Customer Care Thread by JideSM: 8:12am On Jul 24, 2014 |
minustwice: Hi, sent you a pm regarding an overscratched card, just wondering when it will be sorted out?The recharge has already been credited to your account. It was credited to your account on 23/07/2014 by 6.10pm. |
Re: MTN Customer Care Thread by JideSM: 8:16am On Jul 24, 2014 |
Krak:All our data plans has data cap. See attached available data bundle plans.
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