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MTN Customer Care Thread - Phones (68) - Nairaland

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Re: MTN Customer Care Thread by Goahead(m): 4:01pm On Jul 31, 2014
JideSM:

Hi, you have the 1GB activated on your line which will expire tomorrow. We tried reaching you but no response.

Do you want to reset?.
Hi JideSM pls kindly deactivate this line from Mtn chelsea news.
07039727040
Re: MTN Customer Care Thread by Nobody: 5:08pm On Jul 31, 2014
I want to subscribe for enhanced mtn pulse i.e daily 5mb. I sent *406*1# to 131 but it keeps saying "I have already opted in" meanwhile I dont receive any daily 5mb. My number is 08065706429
Re: MTN Customer Care Thread by andrenaline(m): 12:46am On Aug 01, 2014
JideSM:

Hi Andrenaline, kindly dial *400# to migrate to MTN Tru talk. Regards
will i still get the 15mb weekly recharge on tru talk
Re: MTN Customer Care Thread by kahkah20(m): 1:25am On Aug 01, 2014
please help me out I forgot my transfer code of my MTN number and I tried it three times now I have been blocked. I want to reactivate it. this is the number 08104918262
Re: MTN Customer Care Thread by Kenquil: 12:05pm On Aug 01, 2014
Please JideSM how can I deactivate blackberry plan on my mtn line and subscribe again having reached the fair usage threshold? Thanks ...
Re: MTN Customer Care Thread by BasseyJ(m): 12:15pm On Aug 01, 2014
A friend of mine subscribed to the BBM monthly data bundle, after some days, he got a modem and so bought 1GB from mtn ie normal data, the problem now is, when he checks his data balance, the 1000MB shows there but he cant browse with the sim on his modem, I think its cos of the BB bundle on it,so Jide, is there any solution to this problem? can the bb subscription be cancled so he can browse with the 1GB?
Re: MTN Customer Care Thread by Ama80(f): 6:34pm On Aug 01, 2014
pls how much do u deduct monthly 4 caler tunes.100 naira was deductd frm mine 2dy n i cald cc only 2 be told dat 50 naira is 4 subscrption whle 50 naira is 4 d caler tune itslf.ar u 4 real.
Re: MTN Customer Care Thread by Nobody: 6:38pm On Aug 01, 2014
Please, remove...deactivate my line from receiving messages from dis number 50...my number is 080340***24. Thanx
Re: MTN Customer Care Thread by JideSM: 7:41pm On Aug 01, 2014
kahkah20: please help me out I forgot my transfer code of my MTN number and I tried it three times now I have been blocked. I want to reactivate it. this is the number 08104918262

Hi. You would be contacted shortly.
Re: MTN Customer Care Thread by JideSM: 7:45pm On Aug 01, 2014
Kenquil: Please JideSM how can I deactivate blackberry plan on my mtn line and subscribe again having reached the fair usage threshold? Thanks ...

Hi. Text EXPIRE to 21600.
Re: MTN Customer Care Thread by JideSM: 7:54pm On Aug 01, 2014
BasseyJ: A friend of mine subscribed to the BBM monthly data bundle, after some days, he got a modem and so bought 1GB from mtn ie normal data, the problem now is, when he checks his data balance, the 1000MB shows there but he cant browse with the sim on his modem, I think its cos of the BB bundle on it,so Jide, is there any solution to this problem? can the bb subscription be cancled so he can browse with the 1GB?

Hi. Please advise your friend to cancel the blackberry subscription by texting EXPIRE to 21600. Once he gets confirmation it has been deactivated, he should text DATA ON to 131. This would enable him browse on his modem.
Re: MTN Customer Care Thread by afol09(m): 10:30am On Aug 02, 2014
kahkah20: please help me out I forgot my transfer code of my MTN number and I tried it three times now I have been blocked. I want to reactivate it. this is the number 08104918262
Pls I also need to transfers data to my daughters Mtn line from my own line' pls how can I go about this' need urgent reply. Thanks in advance.
Re: MTN Customer Care Thread by Nobody: 9:42pm On Aug 02, 2014
My airtime is being deducted yet after having subscribed. Have exhausted almost #500 airtime.What can I do to stop this please? Or perhaps ow can u be of help? I eagerly await a reply Mr.Jide. Thank u... cry cry
Re: MTN Customer Care Thread by brainiacadeboi(m): 3:55am On Aug 03, 2014
Y is it dat u guyz dont send internet settings?
Re: MTN Customer Care Thread by oluebubesyd(m): 1:29pm On Aug 03, 2014
Good day. I just subscribed for the MTN BIS data bundle for my Blackberry and tried surfing with it on my PC via the Software manager. Why doesn't it allow internet access?
Re: MTN Customer Care Thread by solomon2502: 8:13pm On Aug 04, 2014
Hello I tried subscribing to MTN BBCDAY but it wasn't going through
Re: MTN Customer Care Thread by Nobody: 8:26pm On Aug 04, 2014
Hello bro Jide. Continue dis good work and pls dnt relent many ppl need your help on this website
Re: MTN Customer Care Thread by dungas30(m): 6:57am On Aug 05, 2014
mr jide u ar doin great

2 Likes

Re: MTN Customer Care Thread by Bencoprof: 7:28am On Aug 05, 2014
Hello bro Jide pls I need to reset my share and sell pin, my number is 08169736832. Pls broda
Re: MTN Customer Care Thread by Nobody: 11:19am On Aug 05, 2014
Nice work jideSM... Will table my complaint here once i encounter any
Re: MTN Customer Care Thread by AudacityBoss: 1:34pm On Aug 05, 2014
Please I would really love for 4501 to stop calling me. Please how to I opt out of your MTN Radio service and how to I also block future calls from 4501?? My phone number is 07037770033.
Re: MTN Customer Care Thread by rezzy: 7:00pm On Aug 05, 2014
I just registered this line but cant transfer. I tried changing the default pin but it said i will be blocked. This is my number. 08106484209. Thanks
Re: MTN Customer Care Thread by born2boink(m): 8:43am On Aug 08, 2014
I have been having problem with my Q10, I can't browse with MTN, there was a a place it shown ....sim isn't compatible but I have been calling and receiving on there. I bought 250 MB, triedd everything include setting, restartt device, send expire to 21600.... Still not working oO.
Re: MTN Customer Care Thread by Malizzy(f): 3:58pm On Aug 08, 2014
please tell me how i can check my mb and other bonus on mtn smartbiz because i just subscrbe but cant check my mb.tnx
Re: MTN Customer Care Thread by trollander247: 7:10pm On Aug 10, 2014
Hi. Please I need help resolving whatever the issue is around my Blackberry Complete auto-renewal plan.

My BBcomplete plan was supposed to expire last night (saturday, 9th of August) and I was sent a message by MTN to load credit to autorenew so I can get an extra month bonus. I did as instructed but unfortunately the N1000 credit wasn't deducted to Autorenew, instead MTN has been taken my credit naira by naira for me to continue to use the internet with my BB.
Please, kindly help in resolving this issue. The number is
Re: MTN Customer Care Thread by JideSM: 7:35am On Aug 11, 2014
trollander247: Hi. Please I need help resolving whatever the issue is around my Blackberry Complete auto-renewal plan.

My BBcomplete plan was supposed to expire last night (saturday, 9th of August) and I was sent a message by MTN to load credit to autorenew so I can get an extra month bonus. I did as instructed but unfortunately the N1000 credit wasn't deducted to Autorenew, instead MTN has been taken my credit naira by naira for me to continue to use the internet with my BB.
Please, kindly help in resolving this issue. The number is 08065272261.
Please turn your data service OFF and text BBC to 21600 to activate your BB plan. Auto-renewal is currently not available.
Re: MTN Customer Care Thread by trollander247: 7:46am On Aug 11, 2014
JideSM: Please turn your data service OFF and text BBC to 21600 to activate your BB plan. Auto-renewal is currently not available.

Ok, Thanks. It's been sorted. But one more thing, can you kindly help me modify my post you quoted above to edit my number out? Thanks bro.
Re: MTN Customer Care Thread by JideSM: 7:56am On Aug 11, 2014
Malizzy: please tell me how i can check my mb and other bonus on mtn smartbiz because i just subscrbe but cant check my mb.tnx
Simply send 2s to 131 to get information.
Re: MTN Customer Care Thread by JideSM: 8:22am On Aug 11, 2014
born2fuck: I have been having problem with my Q10, I can't browse with MTN, there was a a place it shown ....sim isn't compatible but I have been calling and receiving on there. I bought 250 MB, triedd everything include setting, restartt device, send expire to 21600.... Still not working oO.
Please PM your phone number for checks.
Re: MTN Customer Care Thread by JideSM: 8:28am On Aug 11, 2014
rezzy: I just registered this line but cant transfer. I tried changing the default pin but it said i will be blocked. This is my number. 08106484209. Thanks
You will be contacted shortly.

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