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MTN Customer Care Thread - Phones (98) - Nairaland

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Re: MTN Customer Care Thread by JideSM: 6:17am On Mar 26, 2015
marathon22:
I load N2000 airtime dis evening, no call, nothing. About N600 disappear. Please help 07033119413

Hello marathon22, apologies for the inconvenience. You were billed N2,015.00 for 2015MB BetterMe Monthly Data Bundle auto-renewal. Regards
Re: MTN Customer Care Thread by Akayaks(m): 8:19am On Mar 26, 2015
[quote]we Also need chip data
Re: MTN Customer Care Thread by Nobody: 4:47pm On Mar 26, 2015
plssss help me unsubscribe from quick facebook.I am tired of this 5naira issue.this is my 2349031625651
Re: MTN Customer Care Thread by Nobody: 5:23pm On Mar 26, 2015
plsssss help me to unsubscribe from quick facebook.I am tired of this Daily 5 Naira issue .pls help.this is the phone number +2349031625651
Re: MTN Customer Care Thread by Godwin978(m): 4:48pm On Mar 27, 2015
I kept geting this message every 1 minute
and its killing my battery
the worst part of it is dat I have mb

help me stop this nonse please or. i PORT

MTN SUCKS

Re: MTN Customer Care Thread by abiolag(m): 9:07am On Mar 28, 2015
JideSM:


Hello abiolag, apologies for the inconvenience. Kindly send your mobile number via PM for assistance. Regards
Dis is my number
D deductions is getting too much. Anoda deduction dis morning

Re: MTN Customer Care Thread by Nobody: 10:45am On Mar 28, 2015
Please I have been using my mtn line for long but each time I try borrowing it tells me I have to recharge 500 this month and be eligible to borrow the next, this has been happening since December last year and since then I have recharged more than 4000 worth airtime and yet no change. Please fix this. My number is 08163072165
Re: MTN Customer Care Thread by Habayomie(m): 1:41pm On Mar 28, 2015
JideSM:



Hello Krest3d, so sorry for inconvenience. Kindly send your mobile number via PM Hello. I subscribed for the Goodybag bundle of 1000
Naira and my subscription expires in April. I've used
up my airtime, how can I cancel it and subscribe to
the bundle of 750? I initially sent 'Cancel' to 131
and got an acknowledegment sms, but the plan has
not been cancelled and I'd like to switch to that of
750.
Also, calling 180 does not present an option for me
to speak to an . Regards
Re: MTN Customer Care Thread by Nobody: 3:04pm On Mar 29, 2015
Wtf is wrong with mtn? I have N118 in my line but i always get a reply that "your call credit has being exausted and your call terminated" what kind of rubbish is this? I didnt subscribe for any fucccking service...i'v being trying to call my girl since morning but my efforts has bein abortive.....whats the matter? Please mtn agents on this forum should come to my aid
Re: MTN Customer Care Thread by kendrick9(m): 5:52pm On Mar 29, 2015
Mr JideSM, why is the 180 and 181 customer care numbers not working... i tried calling but there was no option to speak to the mtn agents.... is there any other number i contact to speak to an agent?
Re: MTN Customer Care Thread by Daughterzion(f): 9:20am On Mar 31, 2015
tayoccu:
Y'ello Nairalanders,

We are using this thread as another channel to help, listen and learn from existing and potential MTN subscribers. Do not hesitate to send your inquiries, complaints and suggestions here, JideSM and I will do our best to make sure you get satisfactory response.

Welcome to the new World!
plx how do i unsubscribe the mtn #100 for 50mb plan daily.
Re: MTN Customer Care Thread by Nobody: 3:03am On Apr 01, 2015
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Re: MTN Customer Care Thread by queenprecy(f): 8:01am On Apr 01, 2015
pls hw do I subscribe my mtn data plan 1gig?
Re: MTN Customer Care Thread by ziccoit: 12:12pm On Apr 01, 2015
Can you post the picture of the NEW WIMAX MODEM, emphasize on NEW, the one MTN just procure. I have the old one which is not working so I want to try the new product. How much is it?
Re: MTN Customer Care Thread by Nobody: 3:29pm On Apr 01, 2015
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Re: MTN Customer Care Thread by Nobody: 7:17pm On Apr 01, 2015
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Re: MTN Customer Care Thread by Pressea(m): 8:18pm On Apr 01, 2015
please help, my fiance locked her simcard with pin, a little boy tried to open it and eventually now it is requesting for puk code.

All effort to reach the customer care center via call has proved abortive.

Number is 08132702359,

please I need the Puk code.
Re: MTN Customer Care Thread by deedrae(m): 9:16am On Apr 02, 2015
Hello mr jide, i am currently having difficulties using my blackberry to browse and do oda tins even after doing BIS subscription ..been experiencing dis glitch since 3days ago..i have called customer care severally and dey kip tellin me d same tin, i have sent data on nd dome oda stuffs..still it wunt juat b active....however, i used anoda mtn sim..i was able to browse but cudnt get tru facebook twitter etc..i dont know if d problem is with my sim...help me out please
Re: MTN Customer Care Thread by Jibreen4u(m): 8:01pm On Apr 02, 2015
"Y'ello, your special number has been deactivated. To enjoy this offer again, Text special MTN number to 567 btw 5am and 6pm daily" pls is this offer still active?
Re: MTN Customer Care Thread by Godwin978(m): 8:23am On Apr 03, 2015
pls I forgot my previous share and sell pin.help me to resett it urgently
here is the sim number

08104631102

waiting ur reply
Re: MTN Customer Care Thread by Greatboko(m): 9:23am On Apr 03, 2015
Please Unsubcribe me from MTNPlay@. I'm tired of N50 deduction
Re: MTN Customer Care Thread by Habayomie(m): 8:18pm On Apr 03, 2015
I subscribed for
the Goodybag bundle of 1000
Naira and my subscription expires in April. I've used
up my airtime, how can I cancel it and subscribe to
the bundle of 750? I initially sent 'Cancel' to 131
and got an acknowledegment sms, but the plan has
not been cancelled and I'd like to switch to that of
750.
Also, calling 180 does not present an option for me
to speak to an agent. Regards
Re: MTN Customer Care Thread by latino91(m): 10:02pm On Apr 06, 2015
please help me opt out of mtnplay CNN news. ...i take God beg una...08069565264
Re: MTN Customer Care Thread by igbsam(m): 10:23pm On Apr 06, 2015
kendrick9:
Mr JideSM, why is the 180 and 181 customer care numbers not working... i tried calling but there was no option to speak to the mtn agents.... is there any other number i contact to speak to an agent?

To Speak with a customer care agent, select the pigin option which is 4, then press 0, it will connect you.

Thank me later.
Re: MTN Customer Care Thread by Nobody: 2:31pm On Apr 07, 2015
Hello jide, pls mtn keeps deducting 50naira from my account as payment for one learn English service that i never subscribed for. I have tried stopping it but i can't. Pls help me stop it. My phone number is 08131977074
Re: MTN Customer Care Thread by JideSM: 1:15pm On Apr 08, 2015
sylvalord:
Hello jide, pls mtn keeps deducting 50naira from my account as payment for one learn English service that i never subscribed for. I have tried stopping it but i can't. Pls help me stop it. My phone number is 08131977074
Sorry for the inconvenience sylvalord. The service has been deactivated from your line.
Re: MTN Customer Care Thread by JideSM: 1:20pm On Apr 08, 2015
latino91:
please help me opt out of mtnplay CNN news. ...i take God beg una...08069565264
Apologies for the inconvenience latino91. The service has been deactivated from your line.
Re: MTN Customer Care Thread by nenergy(m): 10:12pm On Apr 10, 2015
I am unable to activate 4.5gb smart
phone plan on 07035787870. No
response after sending 120 to 131.
please help!
Re: MTN Customer Care Thread by ifypoly(m): 1:51am On Apr 11, 2015
Gud moring Mr Jude...i wz given 20mins free to make call...but i cnt use it......pls help me to verify....08130924380
Re: MTN Customer Care Thread by Catalyst007(m): 4:27am On Apr 11, 2015
DO YOU KNOW YOU CAN BUY MTN DATA BUNDLES THAT ARE CHEAPER THAN MTN OFFICIAL RATES?

http://cheapmtndatabundles..com/
Re: MTN Customer Care Thread by xoFLY(m): 10:40am On Apr 11, 2015
[color=#990000][/color]
good morning mr jide, i am also having the same problem pimp4bitches had. mtn quick daily facebook plan, i have been contributing #5 to mtn pocket since i activated it, tried to deactivate it buh it seems almost impossible. pls come to my aid. 07064751944
Re: MTN Customer Care Thread by JideSM: 12:42pm On Apr 15, 2015
nenergy:
I am unable to activate 4.5gb smart
phone plan on 07035787870. No
response after sending 120 to 131.
please help!
Sorry for the inconvenience. The SmartPhone 3GB 9pm-6am 1.5GB Day Plan is active on your line.

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