For those interviewing with Aurea, please note that even though they are both part of the Trilogy group, their process might have some difference. It all depends on the CEO and management team. If you're on hold, then be relaxed. It's either you're on their waiting list or they may be pushing recruitment to early next year due to the holidays. Either way be prepared, for when they will call you.

Keep hope alive. You're almost there. Plus Aurea pays more than Versata

Cheers.

kaycodes:

Plus *** pays more than ***

Cheers.

As for the pay, If I had knew, I would have applied for the $40k job role, naira equivalence of 8million per annum... Whooping Sum!!!

KINGTELLER:


As for the pay, If I had knew, I would have applied for the $40k job role, naira equivalence of 8million per annum... Whooping Sum!!!

Well be rest assured they will make you work for every dime, these guys don't joke around. The higher the pay the higher the pressure. Trust me things can get really tense at times. Good thing is once you get used to the system you might actually enjoy the pressure, becos it forces you to learn and you are given all the tools you need to perform.

Wish you all the best. Let's compare notes when you get in, switching to Aurea would be easy for me, I just love my current team. So I'll wait till next year before deciding on that....

KINGTELLER:


Have you been called by the account manager? We're in same shoe, awaiting their skype interview too... Buzz me, I'll give you a detail description of what the job role entails

@KingTeller.......Yes i got the call from the account Manager Nov. 27. Can you please give me the detail description of the Job?

ity22:


@KingTeller.......Yes i got the call from the account Manager Nov. 27. Can you please give me the detail description of the Job?

I have sent you a private message, reply me

kaycodes:

Well be rest assured they will make you work for every dime, these guys don't joke around. The higher the pay the higher the pressure. Trust me things can get really tense at times.

Yes, I know, working under pressure at the comfort of my home is a soothing relieve to the task ahead.

Versata recruits again...

If you're up for the challenge please go here and apply

https://www.crossover.com/x/#/redirect/job/384

All the best guys

kaycodes:
Versata recruits again...

If you're up for the challenge please go here and apply

https://www.crossover.com/x/#/redirect/job/384

All the best guys

Boss, I just received an email inviting me for the written test having (I believe by "this" email - the most recent one sent to me) scaled through the first objective test.

My question is, what do i expect? and how do i prepare? Thanks in anticipation of your prompt response.

Darlx:


Boss, I just received an email inviting me for the written test having (I believe by "this" email - the most recent one sent to me) scaled through the first objective test.

My question is, what do i expect? and how do i prepare? Thanks in anticipation of your prompt response.

Written test is just like an interview, get ready it's usually a long test, you may spend over an hour on this.

Nothing difficult. Just answer to the best of your availability.

kaycodes:


Written test is just like an interview, get ready it's usually a long test, you may spend over an hour on this.

Nothing difficult. Just answer to the best of your availability.

One question. Do you have any experience in customer care?

shacore:

Thank you very comprehensive. Pls you don't need to drop off the thread, we would continue to need your advice. Thanks once again
Got two mails too for L1 position. I'm seriously praying to God I scale through this time.

Hello, I got a call from a Crossover personnel about a month ago that I will get a mail for my trial week but I am yet to get this email. I sent a mail to Crossover support and got a response that I'm going to get the mail but I'm still yet to this mail.
Please what can I do?

Darlx:


One question. Do you have any experience in customer care?

Now I do

jyzzle:

Hello, I got a call from a Crossover personnel about a month ago that I will get a mail for my trial week but I am yet to get this email. I sent a mail to Crossover support and got a response that I'm going to get the mail but I'm still yet to this mail.
Please what can I do?

Unfortunately you can't do anything, just wait you will get the email. Cheers

Hello House,

I have been following this thread since last year. I applied then and was not able to finish the test. Fast forward to this year, I applied and was sent a link to take a multiple question test that test my knowledge of customer service, english, communication skills and computer skills.

After the test i got a message that i didn't scale through. My qualifications, are not what they are looking for.

My question is, what actually are they looking for?

Note: I have read and re-read the requirements, and I believe I'm fit for that position, but then what do I know? Though, I was told I can reapply for the post in 3 months time.

ooh I have seen my score, scored 77.83% which is below the 85% pass mark. I know the areas I had challenges on, will study them in preparation for the application.

I would like to know what I should be studying to improve my technical skills in preparation for the test again.

cc:Kaycodes, Darlx, jyzzle,KINGTELLER, ity22, mamanjai et al

styca:
Hello House,

I have been following this thread since last year. I applied then and was not able to finish the test. Fast forward to this year, I applied and was sent a link to take a multiple question test that test my knowledge of customer service, english, communication skills and computer skills.

After the test i got a message that i didn't scale through. My qualifications, are not what they are looking for.

My question is, what actually are they looking for?

Note: I have read and re-read the requirements, and I believe I'm fit for that position, but then what do I know? Though, I was told I can reapply for the post in 3 months time.

ooh I have seen my score, scored 77.83% which is below the 85% pass mark. I know the areas I had challenges on, will study them in preparation for the application.

I would like to know what I should be studying to improve my technical skills in preparation for the test again.

cc:Kaycodes, Darlx, jyzzle,KINGTELLER, ity22, mamanjai et al

Good thing you know the area that you're having issues. I can't advice what to read here except you list out the actual areas where you believed you scored low.

This seems cool, I just applied.
Let me see how it pans out.

Modified:
Done with the test in an hour. Time to wait.

kaycodes:

Good thing you know the area that you're having issues. I can't advice what to read here except you list out the actual areas where you believed you scored low.

.

Thank you @Kaycodes for your response. The areas I had difficulties are; Networking, Internet protocols, windows XP, command prompt in Ms-DOS.

styca:
.

Thank you @Kaycodes for your response. The areas I had difficulties are; Networking, Internet protocols, windows XP, command prompt in Ms-DOS.

Those are truly technical areas. I'd recommend you pick up a book on CompTIA A+ and read up in lieu of experience. So you can be better prepared next time.

kaycodes:


Those are truly technical areas. I'd recommend you pick up a book on CompTIA A+ and read up in lieu of experience. So you can be better prepared next time.

Thank you @Kaycodes for the recommendation. The thing is, I'm not in an IT role in my place of work. Do you think studying only a book on compTIA A+ is enough?
Secondly, if you have any resource that will be of help, kindly send to me.

Hi guys I am through with the Assessment, waiting for the good news.
So I noticed my Hackerrank test has been checked like I passed it, is this same for everybody else?

styca:


Thank you @Kaycodes for the recommendation. The thing is, I'm not in an IT role in my place of work. Do you think studying only a book on compTIA A+ is enough?
Secondly, if you have any resource that will be of help, kindly send to me.

A+ is the basis of tech support. It's course is platform independent.

kaycodes:

A+ is the basis of tech support. It's course is platform independent.

Thank you @Kaycodes, I have downloaded some videos on A+.

tr3y:
Hi guys I am through with the Assessment, waiting for the good news.
So I noticed my Hackerrank test has been checked like I passed it, is this same for everybody else?

Hello @tr3y, what's the update with your application?

kaycodes:


A+ is the basis of tech support. It's course is platform independent.

Hello Kaycodes, stumbled on this thread yesterday, and have followed your posts from thread 1. Is the recruitment closed for now? Any updates would be appreciated.

Thanks.

styca:


Hello @tr3y, what's the update with your application?

Regret mail

styca:
Hello House,

I have been following this thread since last year. I applied then and was not able to finish the test. Fast forward to this year, I applied and was sent a link to take a multiple question test that test my knowledge of customer service, english, communication skills and computer skills.

After the test i got a message that i didn't scale through. My qualifications, are not what they are looking for.

My question is, what actually are they looking for?

Note: I have read and re-read the requirements, and I believe I'm fit for that position, but then what do I know? Though, I was told I can reapply for the post in 3 months time.

ooh I have seen my score, scored 77.83% which is below the 85% pass mark. I know the areas I had challenges on, will study them in preparation for the application.

I would like to know what I should be studying to improve my technical skills in preparation for the test again.

cc:Kaycodes, Darlx, jyzzle,KINGTELLER, ity22, mamanjai et al

How did you see your score and what was the position you applied for?

tr3y:


Regret mail

Awww. What was the reason they gave you

Were you able to score upto th cut-off mark?
Are you going to reaply later?

Sorry forthe questions but I just wanted to know what happpened.and maybe we'll share resources.

anathemiamia:


How did you see your score and what was the position you applied for?

I got a mail from them with the score.

I applied. For the Level 1 support agent role.

What role did you apply and haVe you taken the test?

styca:

I got a mail from them with the score.
I applied. For the Level 1 support agent role.
What role did you apply and haVe you taken the test?

Do they have openings for L1 currently?

styca:


I got a mail from them with the score.

I applied. For the Level 1 support agent role.

What role did you apply and haVe you taken the test?

I have severally. Gotten to market place on Lvl1 support but never got booked. The theoretical part is what gets me. I've no idea what I'm doing wrong.
People say when they've filled a position that they'll just send regret mail whether you passed or not. Aurea's theory is different. The typing always makes my percentile low

I've tried qa tester too. Passed first stage. It's always the project part I get cut

styca:


Awww. What was the reason they gave you

Were you able to score upto th cut-off mark?
Are you going to reaply later?

Sorry forthe questions but I just wanted to know what happpened.and maybe we'll share resources.

I already made it pass the Hackerrank test.
They said they evaluated my response to the scenario based question and decided not to proceed with my application.

I will reapply for the front-end developer position since that is in line with what I do.

Cheers.

tr3y:

I already made it pass the Hackerrank test.
They said they evaluated my response to the scenario based question and decided not to proceed with my application.

I will reapply for the front-end developer position since that is in line with what I do.

Cheers.

Alright. success to us all.