₦airaland Forum

Tycoflu:
wailers be like "He bought the award".

To the wailers...

Oga wailers! If you want the award come and take it...

In the first place did she ask you to help her repair her playlist? You yourself shouldn't be trusted... Mind you, appearance is not reality.

Nigerians get time o, una dey cram the digits ni or how una take know say na same card? Plenty ppl dey look for job i guess and that is why such generosity isn't recognized abroad since they are all engaged in one thing or the other.

Lol, you sef get time to have called in the first place, the scam inside that message is very obvious to the blind.

Customer service is one of the most important section of any establishment. It might look small but it has the power to make great or demolish any institution.

So many businesses are not moving forward, yet, putting all best possible into ensuring the growth of the business but undermining or even neglecting the power of the customer service.

Have you forgotten that your business is for those who will need what your business caters for?

Making customers/clients feel welcomed, retaining them and their satisfaction should be your priority.

Good customer service delivery is the service delivered to customers/clients before, during and after a service is rendered or a purchase is made.

If you own a business and customer satisfaction is not your sole aim then be ready to pack back from where you surface from.

They always say "customers are always right" even when they are wrong, without being a good listener you cannot correct the wrongs of your customer/client.

What the above implies is that, even when a customer/client is trying to prove that he/she is right probably after a transaction has been made, the customer service representative must be ready to listen to the customer and then explain politely the cause of misunderstanding after the customer must have finished making the complain and proffer a suitable solution so as to restore customer's loyalty.

Patience and pretence are another vital virtue of a customer service representative. In short, the sole priority of a good customer service representative is service to humanity.

I made mention of pretence because of its utmost importance. Mood changes often but a customer service representative must not allow mood to affect his/her dealings with customers/clients. This is because they will not understand your situation, in fact, they need not know what the situation is with you.

When you are sad which is normal for humans, you need to pretend to your customers/clients that you are the most happiest because this is even the time your customer service capability will be put to test by your customers/clients.

If you are not satisfied with either interactions or repetition of answered questions or anything, you must appear to be most satisfied.

This is why it is not good and advisable to make someone that get angry easily to be a customer service representative because many customers/clients out there love to prove that they know a lot when it is obvious they don't know much, but a good customer service representative will make them feel at home and proffer a solution to the situation on ground rather than making the problem get thicker which might make such customer to look else where.

It is important to also know that a single customer/client no matter the financial status is capable of growing or weakening an establishment/business' customer base, this is why it is important to treat all customers/clients accordingly.

One greatest secret of good customer service delivery is to treat your customers/clients the way you want yourself to be treated because a happy customer/client will definitely tell other people their sweet experience and you know what impact that can make.

If your business is not growing as expected, look into strengthening your customer service delivery and make the new year we have entered a great one.

Happy new year.

Source: http://www.bamisepeters.com/2016/01/you-want-to-see-your-business-grow.html

No mind them jare bovi, we noticed you, you are always my man...

TheGoodJoe:
[b]Today is the 1st time since April that #Chelsea have kept consecutive clean sheets in the league. All hail John Obi Mikel! #CFC

— Chad (@ChelseaChadder) January 3, 2016

January 3rd, 2016. The day we all came together to admire the deity that is John Obi Mikel.

— Rob Brown (@robbro7) January 3, 2016

The Chelsea end is singing 'John Obi Mikel'. Lad's gone mainstream now. Tsk.

— Dan Levene (@danlevene) January 3, 2016

So here's to you Jon Obi Mikel… pic.twitter.com/Iq8TVEWfrH

— ChelseaFansChannel (@ChelseaFansYT) January 3, 2016

Planning my next feature-length article: “John Obi Mikel: A great human, or the great human?"

— Graham MacAree (@MacAree) January 3, 2016

A fan of John Obi Mikel, adds stability to our midfield. Wouldn't complain if him starting became a regular thing.

— TweetChelseaFC (@TweetChelseaFC) January 3, 2016

John Obi Mikel is only 28 years old. I don't remember football without him. Must have been playing for Chelsea since he was about 7.

— Paddy Power (@paddypower) January 3, 2016

When @ChelseaFC win on the weekend, it instantly lifts my spirits and mood for the week ahead. John Obi Mikel is a god #CFC #COYB

— Tom Andrews (@CarefreeTom_182) January 3, 2016

The John Obi Mikel song https:///78ki7CkYjb

— Jumuia ya Pwani (@Santus04) January 3, 2016

When is John Obi Mikel's testimonial? We should all go. #cfc #10years #legend

— Sanj Sehmi (@ssehmi) January 3, 2016

Please let us hype John Obi Mikel. He deserves it. Dude put in a nice shift at work today. #TeamChelsea #CFC

— Chuka Nwanazia (@beejonson) January 3, 2016

It's that John Obi Mikel Appreciation Day

— AS3 (@temi_tayo) January 3, 2016[/b]

https://www.nairaland.com/2839977/twitter-reaction-mikel-obis-brilliant

all these for mikel?

ladenz:
After what Harry Song did at my company end of year party in mauve 21, I don't really like him. You can talk all this talk but if you treat people like shit you are not going far

please tell us what he did...

Harrysong - "not how hard you work, but the grace of God" - so inspiring

Harrysong i learnt something from your story you shared "never despise the days of little beginnings" you are talking to me and i hold on tight to that... Thank you..

4 Nigeria the backup singers dey over act than the lead singer on stage, at times u no go know who the lead singer be...

I swear 2face na the music king in africa... I love as all of them dey perform live...

Phone pressers especially when the sermon is boring...

It is the end of another outstanding year, glory be to God for making you and i to be one among the living, all through His grace.

We have all laid our hands on one thing or the other all in the name of becoming great. Yes, some are successful in their endeavors while some are still pushing hard...

Those that are successful shouldn't relent because there are people behind pushing harder to attain the feat you have achieved and your enemies also are working tirelessly to bring you down.

Those that are still working to attain success shouldn't relent, 2016 is another opportunity for you to be among those that even rich will call rich only if you don't rest.

You might have tried all what those that are successful in that same field have tried but yet nothing is forth coming, please change your approach, keep pushing, your time is nearer.

Never compare yourself with another, never look down on anyone and never try to bring anyone down is the key to success.

If you want to be great you must be happy to rejoice with someone achieving great feat no matter your level of greatness.

Put God first for divine favour, blessings, mercies and also work harder to attain whatever you desire in 2016, be it admission, good job, good spouse, house, exotic ride, child(ren), success in your chosen career/endeavors, etc.

Happy new year in advance.

Source: http://www.bamisepeters.com/2015/12/forget-your-failures-squeeze-out-your.html

[quote author=Drchristian post=41490207]1. : He's always broke. If your boyfriend is always complaining of lack of fund and cannot take the financial responsibilities of things such as, shoping, house rent, food e.t.c he's not worthy.
quote]

This single point is getting me confused... Is it boyfriend you are referring to here or husband?
Boyfriend to pay house rent and food... Can you please throw more light?

cele360:
Rubbish, are we making use of our Kobo coins here in Nigeria? if i want buy one liter how I go take get change

no be #10 balance you dey collect ontop 1liter with #100 ni abi you dey collect #3 naira balance before?

gentlegenius:
Our forefathers did not do any wedding yet they succeeded in marriage more than today's couples.

if you are to base your argument on that i guess you shouldn't be using mobile phone let alone commenting on nairaland forum. Please say something else and let our forefathers rest sir. I am not in support of extravagant life when someone don't have too but give us a point that will make us not to think twice about your username sir. No disrespect meant sir.

Oghenekohwo1402:
thanks for welcoming me. I've always read stories on nairaland but I decided to join the forum so as to have a say. Thanks once again

*winks

Oghenekohwo1402:
I finally joined nairaland!! So happy!

you are happy gan o, even your picture show how happy you are... Welcome on board.

If NNPC nor FG couldn't tell us we are ok with the fact that you have told us since you don't like to keep public information to yourself... So nice of you.

Is it the receptionist that will hire? Grace of God will push anything to anywhere,when God is ready no obstacle fit stand...

ichommy:
Fire Everywhere

SEE WHAT CAUSES THE FIRE HERE
http://www.emmanuelbabatunde.com/2015/12/fire-guts-magrellos-event-centre-in.html

i have seen what causes the fire... SMH...

Got this in my mail and also got in on my phone, this people no go rest sha... Well, some people go still go sha..

The site is working properly now

The man get writing sha

chinchum:
No oooo. Added time or injury time in context of football means the same , but it is different from extra time.

i know it should be added time, but i was in hurry to give live update was the reason for that error.

hotobo:
it's call added time not extra time. Nigerians always not informed

ok

And it is all over. Nigeria qualified for the Olympics in Brazil. It ended Senegal 0-1 Nigeria. Good evening.

Nigeria defending really hard, in the last minute of the extra time already

Senegal lost the golden opportunity to get 1 back with a header.

Senegal doing all to get back into the game with 3 mins left.