₦airaland Forum

thelastorca:
Heh. I have a call recorder. And I have used it in the past in other issues with poor customer service.Once someone with even more aggro and misplaced arrogance than the drivers here. Talking as if I was some sort of scammer. Record call, send to CEO, copy others.

Na so the same arrogant bagger called me back apologizing profusely.

This one is not a case where you will suddenly start making up stories

Congratulations

Frankdamaxx:
Based on all you have said, you had a choice and left the ride hailing business. Nobody forces you to join. All businesses in Nigeria have their peculiar challenges but people still do them.

If at the end of the day, Uber partners are making total losses, nobody will tell the partners to quit.

And what do you mean by all that comfort? Uber standard is a clean car, AC and good shocks for a good ride. That is comfort enough. If you can't provide that then you have no business being on Uber. No one is expecting massage seats...

You want good shocks and you also want drivers to always take you through bad roads, with the peanuts you're paying. It's like you dont know this is business, you think we're good samaritans doing charity work abi. If uber can be maintaining my car there's no road I will not ply to get you to your destination

thelastorca:
Except that you people with ‘leverage’ know that your claim is bs which is why you always try to push the cancellation to the rider. If you were so critical in the scheme of things, you would cancel by yourselves and damn the consequences.

Instead you constantly do your utmost to get the rider to cancel

It only takes 5 minutes of my time, I'm doing you a favour by asking you to cancel so as not to waste your time. If I'm to cancel, I will slide "arrived" and wait for 5 minutes, it won't have any effect on my activity rate

thelastorca:
Sounds like a classic case of self entitlement. I will take this platform which provides me with a steady and reliable stream of riders, but I will use kabu kabu mentality.

"I am my own boss."

Who is the alpha in this partnership? Who is the one laying out the conditions? Who is the one kicking people off the platform?

You are your own boss, start your taxi company. Some of the people here 'who are not uber' have their own fledgling companies and are hear to gain insights.

Eateries, major petrol stations, supermarkets, are all partnerships between a big company and a dealer. The company provides support and infrastructure, the dealer sells the companies goods and acts within their policies.

The dealer is also his own 'boss'. But in most cases the corporation calls the shots

Uber has the upper hand. There are far more people willing to become riders at even more stringent conditions

Okay uber is the boss, tell them to bring their own cars and drivers if they can

And you riders have no choice than to patronize us because you people too like awoof.

I dare you to vex and stop using uber, use yellow taxi instead. No you can't, they charge more for less luxury

Luxurydriverng:
I swear e worth 150k, the rider pricing 110k At all at all I go use reach 20k fuel if not more than, feeding go take like 10k + so na like 65k go be take home. One side of my mind telling me it's fair

If you wish to go on break to relax your muscles and still earn while doing so, you can take it then. If you hustle in Lagos for a week your net after fuel will only be slightly above that.

Frankdamaxx:
The way you emphasize BOSS amazes me. All Bosses provide service.

I personally have no issues with a driver who cancels, but cancel on your driver's app. If you depend on the riders to cancel so you can continue your business, then .......

The moment I notify you I won't be able to take the trip, I'll politely ask you to cancel just to save your time. If you insist I cancel it will only take me 5 minutes of my plenty time.. and your little time

radautoworks:
I never expect Uber drivers to help me with bags because I know they are not chauffers. They are private individuals giving people rides for a fee. Overseas they don't help you with bags and we don't expect them to. Some nice ones do but it's not part of the job description. Rider's protect their ratings there because no one will come carry you. I suggest you guys start doing the same if you're not already doing so. Rating can be seen BEFORE accepting the trip

I used to do it before, if your rating is below 4.0 I will just let your request slide. That was before water pass garri

peeps4u:
You did it for peace, which was good.

All depends on mood, at times on a certain day, you may not do that. Another driver may decide not to do that, that doesnt make the driver wrong also, but some riders will think it is wrong because some drivers do it.

She will expect all drivers to do it because bazoo did it, the best I could do in that situation was to park all her stuff from my booth to the floor beside the car, if she like make she no come out come carry am. I mean look at the rude manner she even said it. For me it's a NO NO

blackfm:
Good people, anyone willing to do a drop off at Badagry on Sunday. Pickup is Magodo phase 2 in the afternoon.
Please reply this stating your charge as well

Promo is still on, 15k

BAZ001:
I want to assume most drivers don't look at the riders ratings again. Once I see u have a low rating and you are a lady, I will just prepare my mind, if your tune on d phone is somehow
I will either cancel without telling u or go their and ignore any insult.
I've dropped a unilag girl before with plenty loads in d booth and she said oga pls help me bring my bags to d house and she went inside.
I sat in d car for minutes not knowing what to do?
Las las I carry bag inside oh. Saw her gisting with her friends on bed.
Uber says I shouldn't do that, but did it for peace

I am disappointed

Luxurydriverng:
What will you charge to onitsha return journey? One week stay with accommodation provided

Discounted fare of 150k

Frankdamaxx:
So you feel the riders just book Uber because they are bored and like moving aimlessly around Lagos? A riders time and money is valuable. So I take offense when you say we don't have anything to lose.

As for the yellow taxi, you cant vex for them because you don't have any expectations of them coming to pick you rather you flag down or go to their locations. Uber promised us to expect the driver.

Okay stay there and be expecting, because uber said that then you have to abuse it. If you don't make yourself available in a conducive pickup location, drivers will cancel and cancel and cancel and cancel and cancel......

And NOTHING will happen

Mrsefe:
Good morning all.
A card trip/ride was ordered on taxify for my grandmother . The driver took her to the location and requested for cash of 3000 claiming is the cost of the fare. He was acting to be in a hurry that my grandma couldn't call me but had to pay 3000 to him. I found out in the evening of that 29th and called him and he claimed he didnt know it was a card trip that he will refund. We had a chat too. Called him all through yesterday but he refused picking. The trip was even actually 2800. My grandma feels so bad and wants her money back. How can someone be so mean to cheat an old woman of 80+?

Hope you have reported him to bolt? Take the matter to Twitter and tag bolt with the screenshot of the trip and that of your chat with him, they respond quicker that way. That is one heartless driver I must say

peeps4u:
Even his compatriot, don't wanna dignify with name, has been saying "wolf" just to attract attention but I am impressed as no one has even considered him worthy of replies.
The way some people try yo coin words and use technicalities to justify wrongdoings is just weakening.

I saw the wolf seeking guy too, he's mistaken this place for his village forest

pocohantas:
I think you should gather your colleagues into a town hall and ask them this question. Thank you

You don vex. Goodnight

pocohantas:
At least I am not saying I was "right" to respond to him that way.

Yes, it is what it is.

But you responded that way anyway. The driver too never said he was right but he was glad he responded that way anyway. What's the fuss all about

Frankdamaxx:
For me the Uber driver was at fault. Don't accept a trip you know you cant make, and if you accept and cant make it, the onus lies on you to calm the rider down for rejecting the trip.

I know there are Nigerian peculiarities (bad roads, short distances, traffic, poor security) that affect the acceptance rate for drivers but be upfront and explain quickly.

Uber promised their riders convenience, comfort and flexibility. That's the mindset I have when booking for an Uber.

I'm not sure you read from the beginning

pocohantas:
I responded to him that way because he has never been sensible to me at least. Outside here, if he is a customer, I ignore his kind. NL doesn't pay my bills and my temper was very well in check. I only reversed the lack of brain to him

We always find a way to justify our own wrongdoings and take it upon ourselves to criticize others. Human nature... It is what it is

izzou:
I was expecting him to ignore. After all, you Don cancel..... Wetin remain?

I once picked one silly girl that was very insultive. She put Yaba as destination and asked me to pass Ago palace way(from Festac). She then later said she's going to Aswani side.

I then made a comment like "That road is bad oh". Opari

She started talking and talking how drivers are proud and all rubbish.... That if I don't want to drive, I should go home and sleep

I was just saying "Yes ma"... She got more pissed because I wasn't responding to her talks.. She continued and I was just silent. At few intervals, I'll say "Yes ma".

As she pay me, I just look her with disgust and zoomed off.... The saliva wey I go use ask God to uplift me, na him I wan waste on top person wey I no sabi?

My point? Ignore...

Probably she wasn't capable of filling up your cup, if you meet someone who's capable, trust me.. your cup will overflow

Perkins1:
No Izzou you're changing the narratives. The rejecting of the ride even with a genuine explanation warranted the smeering SMS and hence his response.


Now.. A MECHANIC has rejected my car because of his reason, and I sent an SMS dats y you're a MECHANIC! Now you can only reason it because you were not the one outside at 12am being dragged because you couldn't render a service you signed for.

You people just like using this statement without considering the present challenges the driver is facing to make him decline your request.
That was how a rider was yelling at me to disobey soldiers that stopped my car in traffic because their convoy was passing, I just looked at her like this

thelastorca:
Gazzuz and Rd autoworks own their platforms.

If I am self employed, I can choose to reject jobs. However as an employee/partner I may not have that leverage, depending on the terms of my employment/ agreement.

This may be where you all get it wrong, so you think ride sharing drivers are not self employed?
Well I'm telling you now that we don't work for these companies, we're partners. They don't tell us when and when not to work. we can choose to go offline for months and return anytime we want. That's possible because we are not employees, we are partners. We only have an agreement binding us, it is not in the agreement that we will insult riders who insult us but it happens anyway just as it is not in our agreement with bolt that riders will run away with fares and we will bear the loss but it happens anyway.
So try and correct this mentality of drivers have no choice and have to take any bullshit thrown at them.
My last trip on uber was July 13th, I feel cheated by them and I dropped their app, and with all honesty I don't miss them one bit because there are other options. Bolt is there, indriver is there so if I can't take nonsense from my partner that makes the work possible, who is just one unfortunate rider out of million riders? Respect is reciprocal.

P.S. This post is not particularly directed at you @thelastorca

donfortune48:
You mean...
...She could be having an emotional turmoil at the time she posted that?

Donfortune48 said so

lin3r2:
Guys even if anyone say him go pay u 30k to go to festac please politely decline. Traffic and ocean. I just pray my car doesn't develop a fault as we dey island so.

30k? I'll do to and fro

GAZZUZZ:
I see nothing wrong in her statement, you signed up to Drive on the platform. Your response on the other hand

He didn't sign up to be insulted

radautoworks:
She was rude, definitely but let's try to see the other side for a second. It's 12am (there are legitimate reason why she could have been out at that time before criticism starts), she needs a ride in a somewhat remote location, she thinks she has one then the carpet is yanked out from under her. It's possible he wasn't the first one she had gotten who had also cancelled, she's frustrated and he just got it. She may have just gotten in an argument with her man and was upset and just wanted to go home, etc..

Again, she was definitely out if line but it doesn't necessarily mean that was typical behavior for her. Before you respond, read below and think.

https://theoatmeal.com/comics/believe

I will not comment on this, I know it's not typical post from you

Gentlelife50:
It was last weekend Sir, how work?

Hahahaha I've been off the thread since last week. Work is good bro

nitigriti:
I will call the Police. Whatever they will do, let them do.

Easier said

Crvrider:
God bless una hustle o. But how do you guys manage to sleep inside car, don't you guys consider the risk?

You won't be alone

radautoworks:
Who is Femi?

Otedola

tojahh:
Oh wish I could give you a beet and a thousand likes! Now they have seen a more bigger boy doing Uber...with better networth o.

Bros abeg I like to meet you not for anything but just to shake your hand and chop suya with you.

In the meantime... Let there be radio silent.

Count me in

calabardick:
They should better read and learn, in as much as I don't trouble you, you've no right to trouble me, if you try it na 3MB I'll end your trip, treat your fvckup and kick you out of my car. Uber have authorise us to abort any idiotic trip.

I see one lowlife punk downgrading drivers because he feels he's working with a heavenly downstream or whatever.
I personally work with an upstream - E & P (Automation Engineer, studied and certified in Brazil ), works offshore (2 weeks in/out). I resigned from a reputable military service to further my studies. Instead of staying idle I decide to romance uber, it's fun and stressful out there, it resets my brain as well.

Driving with uber have expose me to both angels and demons, it really shaped my life in so many ways, I've learned a lot.

Drivers deserves to be respected, it's not easy.

On Friday I picked one nasty lady that was insulting and commanding me to drive like James Bond, I ignored her and she tapped my shoulder from behind and said "mr. Man I'm talking to you", I didn't say anything and she began ranting, I ignored her. According to airtel THAT THING DEY PAIN.

When we get to Blenco she mannerlessly asked me to stop for her to shop, and I did.
She get inside, I followed her, we shopped at the end of the shopping I purposely stood behind her, my items were 10x more than what she picked and she asked me who I am, I humbly showed her my IDs when we entered the car, that's when sudden humility overshadowed her she now switched to the front seat, I ended the trip there, gave her a free ride to gulf at lakowe, without collecting a kobo from her for the entire ride.
When she asked me why I offer her a free ride, I told her UBER DRIVERS AREN'T POOR.

She called around 11pm, I didn't pick her call, she dropped a message [just checking on you]

For their information, I use iPad for uber, fuuuck CEOs

1 million likes

GAZZUZZ:
pointless, the man was clearly intoxicated. All you had to do was be nice and leave. Hope you will not be begging last last when the charges are read .

What charges? Was he supposed to wait till the guy breaks bottle on his head
As far as I'm concerned, he did what he did in self defense