₦airaland Forum

netsurf:
@ all

PLS HELP!

i just discovered my Internet Explorer and Mozillar refused to browse even after uninstalling and re-installing mozillar, the browsers refused to browse, right now the only option I know I'm left with is formatting the system and reloading the OS but is there another way of making the browsers to work again without re-installing the OS?

Dear netsurf,


Open Internet explorer

Tools > Internet options

Connections > make sure

settings is set to never dial a
connection

LAN settings ( Automatically Detect Settings)
if no joy tick each box one by one clicking ok and apply>
Then test ? if no joy ? tick all the boxes then test >

Any firefox error message ?

Visit their website for FAQ's

http://support.mozilla.com/tiki-wiki_rankings.php?limit=500

Good luck and thanks for enquiring

Gentle soul:
Hi all gurus in da house, pls i need help on my laptop. Am using Dell600 with WindowXP. I do browse on it using MTN Fastlink freebees, but i have a problem registering on sites, each time i tried to open site like Meebo and so on, i do see; "Enable Javascript" on my screen. Pls help me on out to go about it.

Dear Gentle soul,

Next time could you specify operating and browser type. e.g. I have Windows XP with Internet explorer.

Open up Internet explorer > Help> about internet explorer. I guessed you're using version 6 or 7

Here's your diagnostics https://www.google.com/support/adsense/bin/answer.py?hl=en&answer=12654

If after following the above and still no joy download the latest version of internet explorer.

http://extras.uk.msn.com/internet-explorer-8

Good luck

adrian5:
hi all. Quite urgent!
My  system sounds like a blender after working 4 10 mins, have tried blowing fans but no change. What could be the issue. System is hp pavillon dv9720.

Thanks in advance

Hello there,

Is this a laptop or a desktop

have tried blowing fans but no change ? e.g. brushing, cleaning with damp cloth or compress air etc


It's recommended to take your computer to a technician before taking actions unless
you know what you are doing. This sound like a hardware problem, where is the noise coming from ? e.g. underneath the
laptop, beside it etc. Hard drive platters can cause high pitch noise resulting in system instabilities.

Here's your diagnostics to verify hard drive integrity. make sure charger is plug in and run long test

Step 1: Test the Hard Drive

Use the steps below to test the hard drive in a Notebook PC using the HP Hard Drive Self Test.
Plug the AC Adapter into the Notebook PC.

Press and hold the Power button for 5 Seconds to turn off the PC.
Press and hold the F10 key while you press the Power button to turn on the PC. Release the F10 key after text is displayed on the screen of the PC.

After the BIOS Setup Utility is displayed, use the Right Arrow key to select the Tools menu.
Select Hard Drive Self Test
Press the Enter key to start the test.

Good luck

pobeaf:
My laptop (hp dv600) with window xp 2005pack2 was upgraded with window xp 2008pack3 the upgrading was successful but the screen just went off. PLS HELP!

Dear pobeaf,

Please specify if Windows
XP/VISTA/Win 7, MAC OS or
Linux.

"but the screen just went off"

How do you mean ?

e.g. turned off itself
power up but no display

Meanwhile>


Take out the battery,
Remove main supply,
Hold power button down for 30 secs,
Put only power supply in, do not put battery in
Turn laptop on
Put the battery in

Good luck

ismebedis:
Pls, my laptop when plugged to power will be running on a.c. Power but will not be charging. What do i do or do u think its a virus.
Also can u help with a good antivirus cos my lapy even has HIV. Pls post @ frankfreds007@yahoo.com

Dear ismebedis ,


Thank you for the above enquiry and do appreciate your explanations.

For I and my colleagues to prescribe the right diagnostics, please specify make
and model of computer

Windows
98/98SE/ME/2000/XP/VISTA/Win 7, MAC OS 9.X, or higher
Linux

To get you started ,

Point your mouse cursor over battery icon and notice ?
e.g. plug in not charging or big X cross on the battery icon.

When charging, can you see the battery glowing ? find picture below

Turn laptop off please,

Take out the battery,
Remove main supply,

Hold power button down for 30 secs,
Put only power supply in, do not put battery in

Turn laptop on
Put the battery in

> Then test

Good luck

Sweetdoct247:
Hi gurus, pls I need help here, just changed my os from vista to windows 7 and everything is working perfectly except my wireless. It's just not starting, I'm thinking maybe the driver is gone with the installation. What can I do pls? And if I have 2 download a new driver what site pls can I get one compatible with windows 7, ve tried installing some but so far the situation has been hopeless.  System is acer aspire 1640z, window  now is 7 but the lapi came originally with xp. Thanks for your anticipated support.

No drivers for windows 7. to double check visit http://support.acer-euro.com/drivers/downloads_gd.html

Here's your diagnostics, click start > Run and type in devmgmt.msc > press enter > continue>
and look for network adaptor any sings such as ? or yellow

malikalhaj:
here is my problem . . .
i have this desktop, while using it PHCN struck, no UPS after restoration of power i tried rebooting it it just keeps restarting. . . i gave up since there wasn't anything valuable i decided to format and re-install windows. . . but it keeps giving me problem wen wanting to install. . . it just stops responding. . . i know its not the RAM, so wat is the problem

Is this>

Windows
98/98SE/ME/2000/XP
/VISTA/Win 7, MAC
OS 9.X, or higher
Linux

megatainer:
pls help me out, there is this HP laptop i was using and i decided to upgrage, i changed the ram 256 to 512, hard disk 75 to 150. i dsicovered that during installation of windows xp blue screen appears but if i restart it, the instllation continues. now i have finished the installation but the blue screen stuff is still there. what could be the possible cause of this. Pls help me out.

dazzlingpopstar4real@yahoo.com

Dear megatainer,

Thank you for the above explanations. I'm guessing you trying to install windows XP. is this right ?

Ok, HP have built in drivers/ controllers for different hard drive such as IDE and SATA. If installing

vista use SATA or the opposite. megataine, take your time and be patient whilst diagnosing, read
screen instructions carefully before accepting/ making changes.

Level : Advance

Turn off laptop please >

Don't wait for anything >

repeatedly pressing f10 >

Blue screen prompted >

Bios utility > don't panic !

Screen is self explanatory >

Look for System configurations and device configuration

SATA NATIVE MODE make sure is set to[b] DISABLE [/b] and installation
will progress. if not make sure you are using SATA XP disk

If no joy eject the xp disk > off back on again and keep pressing
f8 like you did for f10. advance boot option > use your arrow key
to disable automatic restart on system failure> try the installation.
Try the installation > error screen should remain> simply write the arrow
down for further troubleshooting


Could you please let me/us know how you got on as this help other user's
and re-enforces what have learnt in
becoming a better Tec.

Good luck

fxmaxony:
Please How can I stop this error message which comes up when I put my HP G6000 on,


C:\Windows\system32\OGOfficeLoader.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.


It also happens when I click on desktop Icons. thanks in advance

Hi,


Thank you for the above enquiry. could you specify if this Windows
98/98SE/ME/2000/XP/VISTA/Win 7, MAC OS 9.X, or higher
Linux

OGOfficeLoader.dl[/b]l [b]enhances how office works.
Uninstalling and forgetting to install it back can cause office stabilities. Here's your
diagnostics. bring up[b] Run[/b] > type in msconfig and look for start up
click disable > apply & ok to restart > then test. if no joy

Here's a utility we use at work http://www.liutilities.com/products/campaigns/affiliate/cb/offer/runscanner/rb/

Could you please let me/us know how you got on as this help other users and re-enforces
what have learnt in
becoming a better Tec.

Good luck

boyoo922:
Pls,i ned to format my system now,hw cn u hlp me pls.Very urgent.(boyoo922@gmail.com)pls i beg give me d hold details on hw to do it myself.

Dear boyoo922 ,


Thank you for the above enquiry for I and my colleagues to give you proper
advice, please specify make and model of computer and operating system type.


Windows

98/98SE/ME/2000/XP/VISTA/Win 7

MAC OS 9.X, or higher

Linux

Good luck

[quote author=Kay-baba link=topic=301179.msg5945543#msg5945543 date=1272114674]how can i enable hibernate option of my window vista laptop, i tried HELP to enable hibernate but didnt work, cos it said wether the file has been removed.the question is how can i install the hibernate file back
and 2. my window media player is not opening,how can i uninstall it and install new one back[/quote]Hi Kay-baba,

This behaviour can occur if disk cleanup was used or hiberfil.sys file was mistakenly
deleted. what is hiberfil.sys ? The term hiberfil.sys controls the way your computer hibernate.
Here's your diagnostics in getting hibernation back. click start > run > cmd > and type in

powercfg -h on  then press enter > restart your computer for changes to take effect then test

Good luck

yenboy:
Hi Guys Please I have this laptop that am seriously looking for the drivers, is called Belinea O. Book 2.1 The audio seems to be working but whenever I want to make an Internet call through Skype or Yahoo Messenger the person other side can't hear what am saying don't know what the problem might be, sha I need your professional advice on how to resolve this problem.

10x in Advance

Dear yenboy ,

Thank you for the above enquiry and do appreciate your explanations. for frequently ask
questions, please visit skype help and support section https://support.skype.com/

Good luck

ebisman:
My system has 1GB Ram, but after formating it, the RAM size drop to 765 MB. Please someone should tell me what to do. Thank you.

Dear ebisman,

This is normal behaviour to all computers. resources such as the memory needs to be share among other
hardware in other for your computer to perform better.

deji2009:
Dear obataala,
Thank you for your enquiry and do appreciate your explanations. first, are you a technician ?

Is this laptop been use on a bed or flat surface. ventilation is of important

If so let us know so we can get give you hands on advice. Here's your diagnostics obataala. make sure charger
is plug in. First we going to verify the hard drive is fine. turn off please back on and keep pressing F10

until you see Bios setup utility use your arrow key to go down to diagnostics > primary hard disk self test. if an
option for memory is available then do so. Obataala, whilst doing the test i like you to stay close to the computer,
most important try listening to the fan. is it running and also leave the computer on the bios blue screen for an hour to
see if will shutdown if it does then is a hardware problem. if doesn't is a software problem.

Good luck my friend

Continuation,

I was looking into this and fought you need to make sure sata is disable in the bios since you've change to windows xp

Picture is enc.

Good luck once more

obataala:
Hi @everyone,am in possession of a friends Hp centurion530,P M,wireless,original OS been vista but XP was reinstalled.the issue is it trips off intermittently he thinks the fan is whirling in opposite direction so hard disk is not being cooled when it gets hots.do u  think likewise?what can be done to correct the abnormally.

Dear obataala,
Thank you for your enquiry and do appreciate your explanations. first, are you a technician ?

Is this laptop been use on a bed or flat surface. ventilation is of important

If so let us know so we can get give you hands on advice. Here's your diagnostics obataala. make sure charger
is plug in. First we going to verify the hard drive is fine. turn off please back on and keep pressing F10

until you see Bios setup utility use your arrow key to go down to diagnostics > primary hard disk self test. if an
option for memory is available then do so. Obataala, whilst doing the test i like you to stay close to the computer,
most important try listening to the fan. is it running and also leave the computer on the bios blue screen for an hour to
see if will shutdown if it does then is a hardware problem. if doesn't is a software problem.

Good luck my friend

Comrade2009:
pls help to solve this problem of my system. The problem is that the system is very low in colour quality. I tried to format it but still the samething. What can I do to rectify this problem.

Hi Comrade2009,

Could you tell us if this XP or Vista. make and model of computer ?

when does the problem start ? Have you installed any software ?

Meanwhile click start > run > type in devmgmt.msc > press enter

look for display adaptor click + what does it say underneath ?

exit the screen > right click an empty space on your desktop > properties >

display > can you see number 1 or 2 inside the box in the middle ?

look to your right should have a box that says 14 bit, 16 bit and 32 bit.

try changing to 32 bit and look to your left should have a line try moving it
it apply and ok until you have a good display. Good luck and thanks for enquiring

Super T:
@denzel2009,
The product key I enter is "25 world written on microsoft proof of license certificate of authenticity" label at back of the System.

and it clearly written there as product key, there is no other 25 letters or word that is 25 again.

I take it is office 2007 ?

seyiphoto:
House pls helep me o, I just upgraded my lappy acer aspire 5315 from XP  to window7 ultimate.
it comes with a 250gb hdd 2gb ram but since is shows "windows detects a disk problem" with
the instruction to backup as the harddisk will crash soon, pls its a computer version of window7

how do i activate or crash proof the sys even if i have to reload the os
any reliable antivirus?
seyiphoto-at-gmail.com,  08038003920
thanks , one love

Dear seyiphoto,

Thank you for the above enquiry and do appreciate your explanations.

You have received an error message to indicate an imminent hard drive failure,
as a result windows prompted for[b] backup[/b] to prevent data loss and system instability.

Hard drive manufacturer have utility to test and report hard drive status as pass or fail.

Here is a hard drive tool we use at our work place. http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=SeaTools&vgnextoid=720bd20cacdec010VgnVCM100000dd04090aRCRD

Follow/read on screen instructions very carefully and make sure charger is plug in throughout the test.

Keep your fingers cross  it can either pass or fail the test.

Could you please let us know
how you got on as this help other users and re-enforces
what i and others have learnt in
becoming a better Tec

Good luck

kenzyma:
@All, i need your assistance, i can not print .pdf file. Rest files prints well, but attempt 2 print .pdf, print will not respond until i restart/press "Test print button"

Hi,

http://fishandboat.com/faqweb.htm#11

Make sure you scroll down.

If not > try finding your way
round until you see an option
called print to file > untick or disable it

Good luck

yomade007:
pls help, i m use DELL precision M60 and dont be able to use bluetooth on it. i dont see bluethoot signa. help me out

,
Thank you for your enquiry and do appreciate your explanations. what's your operating system type ? e.g. XP or VISTA.

First click start > my computer > C: or Local disk drive which means your hard drive. look for windows or any of the folder
until you see drivers or driver cache click on it and scrool down to find a bluetooth.click on it and follow on screen instruc,

or visit your laptop manufacturer website


http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=555&l=en&s=biz&SystemID=WRK_NBK_PNT_P4_M60&servicetag=&os=WW1&osl=en&catid=&impid=

Good luck

Thanks Mod.

Regards

Deji

vinna:
I was browsing on my laptop and it just went off suddenly on it own and its not coming back on. The charging light does not even come up when plugged. It was working fine just a minute ago, what went wrong??

PLEASE HELP!!

Don't be alarm !

Take out battery
+charger + hold
down laptop power
button for 30 sec

let go ! connect just
charger then test >

start windows normal

after that shutdown
pop battery in then
restart > This is to clear
any current left inside
the laptop and refresh
battery memory. what make
is your laptop . e.g. HP 530 XP

Good luck

Greatjoseph:
Pls i need help, when i insert my phone N70 to my pc.When i check manager it display ?N70 which means device unknown,what should i do.

Hello joseph,

Here's a link to nokia website for drivers and support.

http://europe.nokia.com/support/download-software

hooged:
I got a challenge here, i input a password into my laptop hp mini yesterday,and am sure of the password,but i try to on it wit the correct password,bt all i get is 'did you forget your password' help help help.

Dear hooged,

Thank you for the above enquiry and sorry for our late reply. password are case sensitive, therefore turn off caps lock
on your keyboard and try again. we would be please to know make and model of computer. e.g. Hp mini 5520 XP.

If no joy take it to a local repair shop for further assistance. last resort is to clean everything and start all over again.

This can be access by pressing f11 on start up > advance option > recovery without backing: provided no important data
then go ahead. make sure charger is connected as this can take up to 25-30 minutes to complete. Good luck

zilosxp:
Please Mr deji, my battery is not displaying on the taskbar.instead what is there is the icon that shows 'on ac power', even when i'm running on batteries! i've tried to ignore it but it is affecting me in the sense that i usually forget to shut down before the battery dies off. Urgently waiting for your reply. Thanks. The OS is windows xp unlimited and the computer is compaq presario. Processor is Amd,

Here's your prescriptions in resolving this issue http://support.microsoft.com/kb/909606

Secondly, we need to run a battery test to determine if battery is faulty or not.

On your next reply provide make and model of your computer. e.g. HP 530. some compaq

notebook need bios update to rectify issues such as battery not showing, windows quit on

restart, overheating, wireless networks. To verify if your battery is working ok, here's a utility
from hp to test a failing battery http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm

Good luck and thanks for enquiring

Rukkiebell:
my pc is asking for the hard disk's password.I don't know it cuz i did not enable it.Maybe my siblings mistakenly did it.I cant use my system and i'm so confused.

Dear Rukkiebell l,

Thank you for the above enquiry and sorry for our late reply. for I and my colleagues to give
proper advice, we would like to know make and model of your computer. e.g. HP 1218.UK XP.

Hard drive password are authenticated and cannot be provided by myself and my colleagues.

This is similar to your bank pin number which is unknown to others. last resort is to
visit the computer manufacturer website for further information, consult a local technician
to backup your data and replace the hard drive. This the practical route in resolving this.

Good luck !

Rogo:
SOMEONE SHOULD WITH THIS PROBLEM

MY DESKTOP SYSTEM SET UP LANGUAGE IS ON FRENCH LANGUAGE AND REFUSE TO CHANGE
HOW CAN I CHANGE FROM FRENCH TO ENGLISH LANGUAGE AND SET THE BOOT PRIORITY ON CD-ROM DRIVE OR IF THERE ARE OTHER MEANS OF BOOTING FROM CD-ROM DRIVE BECAUSE THIS SHOW ONLY PRESS F1 AND F12

PLEASE YOUR CONTRIBUTION IS VERY VITAL

THANKS

Dear Rogo,

Thank you for the above enquiry. for us to provide technical support please provide make and
model of computer, operating system type e.g. HP 1218.UK XP. Good luck !

[quote author=uni-kazzy link=topic=301179.msg5858290#msg5858290 date=1270794451]@deji2009, pls since i format d system, the window doesn't update automatically again (window xp, dell latitude d600)[/quote]Dear Uni-Kazzy,

Sorry for the late reply. in other to activate windows update, please follow the followings.

For Windows XP

Go into your Control Panel by first clicking on the Start Button.

Then click on the Control Panel icon located in the right column of the Start Menu.

If your Start Menu is set to the Classic View, then begin by clicking on the Start Button.

Then click on Settings, then click on the Control Panel icon to open up the Control Panel.

Now, Double click on the System icon to open up the System Properties window.

Then click on the Automatic Updates tab located at the top of the screen.

Locate the Turn off automatic updating. I want to update my computer manually choice.

Then use your mouse to select this Manual Windows Update setting.

You can also uncheck this setting to turn automatic updating back on at a later time.

Now click the OK button to save your settings and exit the System Properties window.

And then close the Control Panel to return back to your Window session.

Good luck and thanks for enquiring.

[quote author=uni-kazzy link=topic=301179.msg5851900#msg5851900 date=1270717056]hello, pls i'm using dell d600 with wiwdow xp professional. hw can i update/upgrade d window xp professional pls[/quote]Dear uni-Kazzy,

Do you want to update xp to vista or the software drivers.
If updating to vista your laptop is not compatible as this can
cause system instability/errors. Here's a link to find out more

http://support.euro.dell.com/support/downloads/driverslist.aspx?c=uk&cs=ukdhs1&l=en&s=dhs&ServiceTag=&SystemID=LAT_PNT_PM_D600&os=WW1&osl=en&catid=&impid=

Good luck